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This packet is intended to serve as a starting point for creating or
improving your resume for application to federal employment.
It includes sample resumes as well as best practices, helpful tips and
resources for developing a successful document.
Come see us!
The UGA Career Center consultants and graduate assistants are
available on a walk-in basis to assist you with creating and/or improving
your resume. Walk-In hours are every weekday from 12:00 – 2:00 p.m.
We critique resumes, cover letters and address career-related questions.
Federal Resume Guide
UGA Career Center • 2nd Floor, Clark Howell Hall • Athens, GA • 30602
I. Purpose of a Federal Resume ………………………………...............................Page 1
II. Federal Resume vs. Traditional Resume…………………………..Page 2
III. Best Practices………………………………………….……………....Page 3
IV. Standard Federal Resume Template………………….……………Page 4
V. Resume Samples (Entry Level)………………………………………Pages 5-13
VI. Getting Started…………………………………………………………Page 14
VII. Additional Information……………….………………………………Page 15
Contents
2
2
1. Purpose of a Federal Resume
What to Include
Federal resumes should be 2-5 pages in
length and include similar language as
the vacancy announcement. Read the
job vacancy announcement very carefully
and strategically develop your resume to
include most, if not all of the key words.
The federal staffing specialist who reviews
the resume for initial qualifications must
know where, when and how long you were
at the position mentioned, and will look to
see if you have the “specialized” or
directly-related experience requirements of
the position for which you are applying.
With the federal government, a resume is
still a marketing tool, but it is not a
summary; the resume should prove your
qualifications in great detail. In this case,
the resume is where you “wow” the recruiter.
Your resume should tell a story about what
you did and how well you did it. Focus on
the position for which you are applying, in a
way that best reflects your competencies for
the position.
The Federal resume must include additional information that is not typically requested in the private sector.
If you don’t supply this information, your application could be rejected. Required information is as follows:
Job Information Announcement number, title, series, and grade of job for which your are applying
Personal Information Full name, mailing address with zip code, day and evening phone numbers with
area code, social security number, country of citizenship, veteran’s preference, reinstatement eligibility,
highest Federal civilian grade held
Education High school: name, city, and state, date of diploma; college or university: name, city and state,
major(s), type and year of any degrees received
Work Experience Job title, duties and accomplishments, employer’s name and address, supervisor’s
name and phone number, start and end dates, hours per week, salary, indicate whether your supervisor
may be contacted
Other Qualifications Job-related training courses, skills, certificates and licenses, honors, awards and
special accomplishments, publications, memberships in professional or honor societies, leadership
activities, public speaking and performance awards
3
1
 Length: When applying for federal internships or entry-level jobs,
expect to have your resume be anywhere from 2 to 4 pages rather
than the usual 1 page. This is due to the level of detail and required
information that is needed for a federal resume.
 Level of detail: In order to create an effective federal resume, you
will need to go into more detail when explaining your duties and
accomplishments in order to fully inform the employer of your
background. Agencies use this information as a tool to assess your
background and experience. If an employer notes a specific
certification or skill set in a job description, make sure it is reflected
on your resume.
 Required Information: Federal resumes require additional
information such as the names of your supervisors, their contact
information, your wages or salary, the amount of hours worked per
week, the locations of your employment history, as well as start and
end dates for those positions.
II. Federal Resume vs.
Traditional Resume
4
2
4
 Be clear and concise: Although you should be thorough in your
resume, you should not take 2 or 3 sentences to explain something
when it can be done in 1.
 Address all periods of time: If there are gaps in your work history,
make sure to address them in your resume.
 Amend resume to fit the position: If you possess a skill set that
you feel would be beneficial or directly relates to the position you are
applying for, be sure you indicate it on your resume.
 Highlight skills and strengths with examples: Make sure to
provide a specific example of when or how you successfully utilized
a particular skill or strength.
 Be consistent with format: Your resume should maintain a
consistent format in regards to font sizes, font styles, and section
placement so that the reader can quickly and easily review your
resume.
 Include a cover letter: This will show initiative to the employer even
when not required in the application process.
 No acronyms: Do not use acronyms in your resume. If you must
include one then be sure to write the full name of the acronym being
used.
III. Best Practices
5
3
5
First and Last Name
Address
Town, State and Zip code
Email address
Phone Number
Social Security #: (Remove from resume when attending public networking events or job fairs)
Citizenship: (Indicate USA)
Veterans Preference: (Indicate if you are a veteran by putting yes and the branch or no by putting N/A)
Federal Civilian Status: (This refers to if you currently hold a Federal position outside of the military.
Indicate Yes with current position and department or N/A)
Objective: To obtain a full time position in public service with (Indicate the Federal Agency and Department) as
a (Indicate the position including the announcement or vacancy number if available).
Below are a variety of sections that you should seek to include in your resume with Employment History and
Education being required.
Employment History: (Required)
Name of Employer Location Time period of service
Position & Title Salary or Hourly pay and Hours per week
Supervisor Contact Information
Education: (Required)
Relevant Coursework:
Relevant Experience:
Accomplishments:
Skills:
Certifications:
Additional Training:
Honors and Awards:
Volunteer Work and Community Involvement:
Activities:
Professional Associations:
Relevant skills are
based on key words
from the job duties
listed in the job
description.
IV. Standard Federal Resume Template
4
V. Resume Samples (Entry Level)
ERICKSON N. YOUNG
4218 Sandy Shores Drive
Lutz, FL. 33558
Tel: (813) 555-4544 / Fax: (813) 555-4574
EYoungCR@yahoo.com
Position Title & Grade: Research Specialist
Social Security No.: 123-22-3333
Citizenship: United States of America
Vacancy Announcement No: INV-WJ348-10-DE
Veteran’s Preference: N/A
Federal Civilian Status: N/A
SUMMARY OF RELEVANT SKILLS:
• Research: legislative, newspaper, Internet, international, Library of Congress and the Congressional
Research Service
• Writing & Editing: reports, correspondence, emails, PowerPoint copy, web content, newspaper articles,
newsletter content
• Project coordination: compiling information, planning and coordinating completion, tracking status, follow-
up, and managing details
• Languages: Communicate in American Sign Language and Costa Rica Sign Language; Read and Write in
English and Spanish
• Computer skills: Microsoft Suite: Microsoft Word, PowerPoint, Excel; Keyboard 50 wpm
EDUCATION:
University of South Carolina, Columbia, SC
Bachelor of Arts: May 2015, Double Majors: Political Science and Spanish
GPA: 3.348 Semester hours: 138
Florida School for the Deaf, Jacksonville FL, Diploma, May 2011
Honors & Awards:
• Phi Sigma Iota Award (Foreign Language Honor Society)
• Athletics Volunteer Award, Admissions/Concession Staff
• Dean’s List, University of South Carolina, three semesters
• Represented University of South Carolina at the Department of State’s Disability Mentor's Day. Met
Secretary of State Hillary Clinton. Was photographed with Ms. Clinton and quoted in State Magazine,
December 2013, p. 19, http://www.state.gov/documents/organization/27053.pdf
Research Paper Topics:
Consistently received excellent grades and faculty reviews of research papers. Many papers involved extensive
original Internet and library research concerning politics, legislation, culture, international relations, world
leaders and history. Papers include:
• History of the Republic of Costa Rica
• Eisenhower - Desegregating Schools and the Supreme Court
• How Nations Make Peace
• Hispanic Immigrations in the United States
• Antonio Magarotto and World Federation of the Deaf
Required for Federal
Resumes. Additionally, if you
have a Veterans Preference,
you should add it here.
Relevant skills are
based on key words
from the job duties
listed in the job
description.
5
LEGISLATIVE INTERNSHIPS:
Student Intern/Mail Clerk (unpaid) September to October 20##
U.S. Senator Tom Harkin, United States Senate, Washington, D.C.
Sen. Tom Harkin’s Intern Coordinator: (202) 555-3254
May contact
Assisted Senatorial staff members in their day-to-day activities with a variety of support tasks. Participated in
the legislative process. Conducted research on legislative issues, including: disability and education. Drafted
correspondence to Iowa constituents. Researched issues for Iowa constituents and made referrals to various
offices. Sorted and prioritized mail, e-mail, and faxes.
Student Intern (unpaid) / Staff Assistant (paid) July to August 20## & 20##
Staff Assistant. $12,000/annually
U.S. Senator Max Cleland, United States Senate, Washington, D.C.
Sen. Max Cleland, Member, Board of Directors. Export-Import Bank of the U.S.: (202) 555-3520
May contact
Assisted Senatorial staff members in the full range of support activities. Participated in the legislative process,
including research on legislative issues, feeding information into database and drafting correspondence to
Georgia constituents. Sorted and prioritized mail, e-mails, and faxes.
RESEARCH, WRITING AND TEACHING INTERNSHIPS:
Student Intern/Researcher September to December 20##
Costa Rica National Association of the Deaf
Asociación Nacional de Sordos de Costa Rica (ANASCOR)
San José, Costa Rica.
Allan Fernández, Professor, University of Costa Rica: Tel/Fax: (506) 555-9819 or email:
allanfern@yahoo.com.
May contact
Collected and researched old and new newspapers related to deaf community and ANASCOR, various
events and special projects. Wrote and submitted articles to associations, websites and newsletters relating to
deaf community in San José and across Costa Rica.
Student Intern/Instructor September to November 20##
The Education Center of the Deaf Adults
El Centro de Educación de Sordos Adultos (CESA)
San José, Costa Rica.
Allan Fernández, Professor, University of Costa Rica: Tel/Fax: (506) 555-9819
May contact
Taught deaf adult students studying Social Studies to include the geography, world history, history of Costa
Rica and a general history. Participated in and organized various workshops for adult students.
ADMINISTRATIVE/CLERICAL EXPERIENCE:
Postal Aide. Salary: $6.15/hour January 20## to August 20##
University Post Office, University of South Carolina
Columbia, SC
Supervisor: Ms. Brenda Keller, Post Office Supervisor: (803) 555-5140.
May contact
Sorted incoming mails and separated mail and packages for delivery to appropriate departments and student
mail-boxes.
Category titles are based
on key words from the
job duties listed in the job
description.
You can also say “do not
contact,” if you do not
want the supervisor to
be contacted.
6
Student Assistant. Salary: $7.00/hour August 20## to May 20##
The Office of the Provost, University of South Carolina
Columbia, SC
Supervisor: Ms. Sharon Hauptman, Administrative Assistant: (803) 555-5085.
May contact
Assisted with general projects in the office to include: mail pick-up and delivery to the Provost office and
campus-wide; copying; checking work assignment boxes frequently for next assignment; typing of invoices
and other forms; running errands; and assisting any Provost staff members with coordinating logistics of
special projects and events.
Computer Lab Assistant. Salary: $8.91/hour January 20## to May 20##
College of Arts & Sciences Computer Lab
University of South Carolina, Columbia, SC
Supervisor: Mr. Russell Olson, Chair and Professor: (803) 555-5474.
May contact
Supervised activities in the computer lab room. Assisted students with computer-related questions and
problems.
MEMBERSHIPS:
Florida School for the Deaf Alumni Association (FSDAA)
MyCarolina Alumni Association
Costa Rica National Association for the Deaf (ANASCOR)
World Federation of the Deaf (WFD)
Phi Sigma Iota (Foreign Language Honor Society)
ADDITIONAL INFORMATION:
• Distinguished for academic accomplishments.
• Successfully balanced academic and work schedules.
• Gained valuable insight and experience in the legislative process working as an intern in two different
Senate offices.
• Acquired in-depth understanding and appreciation for the deaf in another country when serving in an
internship in Costa Rica.
Sources:
Troutman, K., & Troutman, E.K. (2004). The Student's Federal Career Guide 10 Steps to Find and Win Top
Government Jobs and Internships. Baltimore, MD.: The Resume Place, Inc.
USA Jobs. (2009). Retrieved November 2, 2010 from Info Center:
http://www.usajobs.gov/resumeandapplicationtips.asp.
7
123 Blessing Drive SSN: xxx-xx-1234
Wilmington, IL 60808 Citizenship: United States
Email: ggrant@hotmail.com Veterans Preference: N/A
Cell Phone: 312-555-5555 Federal Civilian Status: N/A
Vacancy #: 659-86744
State Department: Bureau of Democracy, Human Rights and Labor Education
Education
DePaul University, Chicago, IL Expected May 2013
Bachelor of Arts, International Studies, History minor
Overall GPA: 3.58/4.00 & Major GPA: 3.85/4.00
Relevant Coursework: International Organizations, International Economics, Economics of
Developing Countries, United States Foreign Policy.
Oak Valley East High School, Oak Valley, IL
High School Diploma, May 2009
GPA: 3.74/4.00
Awards
Dean’s List: 4/4 college semesters
Global Scholars Award to study in Egypt and Morocco, January 2012
Global Scholars Award to study in Italy, January 2011
Sigma Iota Rho International Relations Honor Society
Skills
Proficient in Microsoft Office: Word, PowerPoint, Excel
Working knowledge of Adobe Acrobat
Languages: Arabic – oral and written novice
(with Study Abroad experience)
Gracie Grant
8
Related Experience
Studied abroad in Italy during five week winter session in 2011. Traveled throughout the country with
University professors while taking courses in Politics of Italy and Italian Fascism through Literature.
Received an A for each course.
Will study abroad in Egypt and Morocco during five week winter session in January 2013. Courses
will cover the effect of culture on leadership style and strategies to mobilize people to create positive
change.
International Organizations Course: As a final project, collaborated with a group to design a
international organization to combat drug trafficking. Individual grade A, group grade A-.
Elementary Arabic Course: Currently taking Arabic with plans to take an Arabic course every
semester until graduation.
Employment History
Tutor; History Department, DePaul University 9/2011-Present
5-10 hours/week; $9.00/hour
Supervisor: Professor Debbie Martens - dmartens@depaul.edu - may contact
• Grade homework, exams, and provide assistance for an Introduction to Public History
and historical research methods.
Orientation Assistant; University Honors Program, DePaul University 6/2010-8/2011
40 hours/week; $8.25/hour
Supervisor: Maria Para - mpara@udel.edu - 302-555-555 – may contact
• Coordinated and facilitated Honor Program aspects of the New Student Orientation for
incoming freshman and transfer students.
• Participated daily in parents and student panels presenting personal experiences in the
Honors Program and answering questions.
Camp Counselor; Art First Inc., Summer Art Camp, Hockessin, WI 5/2007-8/2009
15 hours/week; $8.25/hour
Supervisor: Susan Ruth - 555-555-5555 – may contact
• Facilitated summer art camps for children ages 7-14.
• Worked with ceramics, clay, painting and other creative art activities.
Source:
DePaul University, The Career Center. (2016). Retrieved January 22, 2016 from website:
http://careercenter.depaul.edu/resumes/
9
3255 N. Lincoln Ave, Apt #5 ~ Chicago, IL 60614 ~ (555) 555 –5555
SSN: xxx-xx-1234
Citizenship: USA
Veterans Preference: N/A
Federal Civilian Status: N/A
Objective Digital Investigative Trainee GS-1899-00/00, Announcement 14-SV-CEOS-002,
Location: Washington DC, District of Columbia
Department Of Justice: Offices, Boards and Divisions
Education DePaul University, Chicago, IL Expected June 2015
Bachelor of Science in Computer Science
G.P.A. 3.5/4.0
Technical Languages: C++, Visual Basic, Cobol, Java, HTML, JavaScript
Skills Software: Word, Excel, PowerPoint,
Operating Systems: Windows, UNIX, DOS
Databases: Access, SQL, Oracle
Employment Fitness Floor Supervisor- Rey Meyer Fitness Center December 2011 - Present
History Chicago, IL 60614 25 hours/ week
Supervisor: Daniel Kemper- dkemper@depaul.edu $10/ hour
Respond to all accidents and execute proper emergency procedures. Educate and enforce
all policies and procedures. Ensure safe and proper use of all strength and conditioning
equipment. Provide patrons with general orientation of strength and conditioning
equipment. Provide accurate information to patrons or direct them to Fitness and Wellness
Services. Execute routine inspections and troubleshooting of equipment. Clean and
organize equipment on the fitness floor and studios.
(with Computer Science background)
Michael Harvey Michael.Harvey@xxxxx.com
10
IT Database Management Intern- CVS Caremark February 2013 - June 2013
Chicago, IL 60616 20 hours/ week
Supervisor: Marshal Glenn- 312-555-555 $12/ hour
Collaboratively operated within the Oracle and SQL Server database department which is
responsible for all break fix and request ticket activities as it relates to Database systems
inside of CVS Caremark’s retail environments. Attended learning and development sessions
on company database usage. Worked both independently as well as on a team basis against
key department initiatives such as updating database systems and data inputs to keep
information up to date and accurate.
Sales Associate- OfficeMax December 2009 - March 2011
Orland Park, IL 60487 25-30 hours/ week
Supervisor: Tom Hall- 708-555-555 $9.50/ hour
Worked as a team with fellow staff to ensure that the operations of the store ran in an
efficient manner. Assisted customers in finding the solution to their problems. Educated
customers on store products and items. Organized the shipment area in order to allow for
smooth transportation of items to the sales floor.
Activities Secretary, Student Government Association November 2011- Present
Coordinator, DePaul Community Service Association November 2011- Present
Member, Computer Science Society February 2012- Present
Member, DePaul Ambassador Club December 2011- March 2013
Honors & Recipient, St. Vincent DePaul Scholarship
Awards Recipient, Golden Key Award
Dean’s List, 4 Quarters in attendance
11
Source:
DePaul University, The Career Center. (2016). Retrieved January 22, 2016 from website:
http://careercenter.depaul.edu/resumes/
(with Division 1 Collegiate Athletics)
Krista Donald
118 Harper Alley
Athens, GA 30606
kdonald@uga.edu
(555) 396-0680
Position Title and Grade: Correctional Officer, GL-0007-05 Vacancy Announcement No: BOP-N-2016-0010
Social Security No: 123456789 Veteran’s Preference: N/A
Citizenship: United States of America Federal Civilian Status: N/A
SUMMARY OF RELEVANT SKILLS
• Leadership: Served as UGA women's basketball team captain; led Marine Corps operated team retreat; coached
and mentored high school students during summer basketball camp.
• Problem-solving: Resolved customers' complaints and other work-related issues in a timely manner, in absence
of management, as cashier; collaborated with coaches to devise plans to enhance team morale and success.
• Working with people of different backgrounds: Unified team members, executed plans, and created a fun
environment as a leader and crew member.
EDUCATION
The University of Georgia, Athens, GA August 2011 – May 2015
Bachelor of Arts in Sociology, Franklin College of Arts and Sciences
Honors and Awards:
• University of Georgia Women’s Basketball Bernadette Locke Women of Honor Award (2013-2014) – awarded for
exhibiting integrity through actions.
• University of Georgia Women’s Basketball Coach and Mrs. Vince Dooley Coach’s Award (2013-2015) – awarded
for exhibiting unselfishness in play.
• Andy Landers Women’s Basketball Endowment Scholarship (2011-2015) – to ensure the future of excellence by
covering costs of tuition, fees, room, board and books.
Relevant Coursework:
• Criminal Justice Administration: The actors and agencies in the administration of criminal law in the United
States. Surveys processes critical to criminal punishment: arrest, bail, prosecution, conviction, sentencing, and
corrections.
• Criminology: The nature, extent, and correlates of crime; theories of criminal behavior and victimization.
• Social Control of Crime: The nature of responses to crime by victims, criminal justice agencies, and other
institutions; theories explaining reactions to crime.
• Abnormal Psychology: The study and treatment of abnormal behavior and psychopathology, including issues
related to definition and diagnosis of psychological disorders, theoretical approaches to understanding the causes
of psychopathology, and interventions for addressing difficulties in emotional and behavioral functioning.
LEADERSHIP EXPERIENCE
University of Georgia, Women’s Basketball Team Captain, Athens, GA April 2013 – May 2015
Salary: N/A
Hours per week: 40+
Supervisor Contact Information: Andy Landers, Head Coach, (555) 707-4208
May contact
12
LEADERSHIP EXPERIENCE (CONTINUED)
• Appointed and excelled as leader of group in Marine Corps operated team retreat. Took initiative to strategically
plan and find solutions while under duress. Maintained poise and motivated teammates to perform with precision
and consistency.
• Established team goals to improve team work, accountability, effort, and efficiency.
• Consulted with coaching staff to help incorporate ideas and guide teammates.
• Adapted to challenges with teammates through encouragement and influence.
Piedmont Academy, Camp Coach, Monticello, GA June 2015
Salary: $700 stipend
Hours per week: 24
Supervisor Contact Information: Mike Wilson, Head Coach, (555) 317-3429
May Contact
• Managed approximately twenty campers in grades 9th-12th during a 3-day workshop
• Organized, planned, and oversaw daily basketball activities for the campers.
• Taught campers the fundamentals of basketball including rules, positions, techniques, and proper basketball form.
• Instilled values as a motivational speaker for the campers' development and the betterment of their future
endeavors.
INTERCOLLEGIATE ATHLETICS
University of Georgia, Women’s Basketball Team, Athens, GA August 2011 – May 2015
Salary: N/A
Hours per week: 30+
Supervisor Contact Information: Andy Landers, Head Coach, (555) 707-4208
May Contact
• Devoted over 30 hours weekly toward athletic team practices and games, travel, peer leadership, individual
improvement, and consultation with coaches, all while enrolled as a full time student.
• Participated in 3 National Collegiate Athletic Association (NCAA) basketball tournaments.
• Letter winner all 4 years and captain for final 2 years.
• Excelled in Marine Corps team retreat during 3rd year.
EMPLOYMENT HISTORY
Barberitos, Cashier, Columbia, SC October 2015 - February 2016
Salary: $8.00/hour
Hours per week: 26-30
Supervisor Contact Information: Heather Bell, General Manager, (555) 548-0922
May Contact
• Resolved customer complaints in absence of management.
• Accurately operated the cash register, processed payments, and held accountable for cash procedures.
• Completed assigned cleaning tasks as dictated by the store manager/shift leader and maintained the cleanliness of
the dining area.
• Utilized team skills, in order to maintain team member cohesiveness and work well with crew.
• Took responsibility for actions and paid attention to detail in order to sustain a fun and operable work
environment.
• Met and exceeded both company and customer expectations.
• Adapted to changing volume levels with continuously high demands.
ADDITIONAL INFORMATION
Computer Skills: Proficient in Microsoft Office Suite
K. Donald, page 2
13
VI. Getting Started
Name: ___________________________________________________________________________
Address: _________________________________________________________________________
City, State, Zip Code: _______________________________________________________________
Telephone Number: ________________________________________________________________
Email Address: ____________________________________________________________________
Position title & Grade: _____________________ Vacancy Announcement No: _________________
Social Security No.: _______________________ Veteran’s Preference: ______________________
Citizenship: _____________________________ Federal Civilian Status: _____________________
LIST KEY WORDS FROM THE VACANCY ANNOUNCEMENT:
SUMMARY OF RELEVANT SKILLS:
EDUCATION:
RELEVANT EXPERIENCE:
MEMBERSHIPS:
HONORS/AWARDS:
Use this sheet to make notes and jump start the creation of
your federal resume!
14
Helpful Websites
GoGovernment.org - this site will give you a glimpse into the federal government and
will guide you through the application process from beginning to end
USAJOBS.gov - the Federal Government’s official one-stop source for federal jobs and
employment information (includes a resume builder and a “saved searches” feature,
among other resources)
The UGA Career Center
The UGA Career Center has much to offer students of all majors and interests.
Whether you need help searching for internships, applying for jobs, finding graduate
schools or simply deciding what to do next with your life,
we are here to help!
There is a Career Consultant for each major and they have much information to share
with students. Make an appointment with your consultant by calling the front desk at
(705) 542-3375 or come visit us during walk-in hours
every weekday from 12:00 - 2:00 p.m.
What We Can Help With
 Resume and cover letter critiques
 Interviewing best practices (including mock interviews)
 Job and internship search strategies
 Drafting personal statements
 How and where to network
 Finding your career fit
 AND MORE!
Visit our website for more information at http://www.career.uga.edu
VII. Additional Information
15
17

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UGA Federal Resume Guide

  • 1. This packet is intended to serve as a starting point for creating or improving your resume for application to federal employment. It includes sample resumes as well as best practices, helpful tips and resources for developing a successful document. Come see us! The UGA Career Center consultants and graduate assistants are available on a walk-in basis to assist you with creating and/or improving your resume. Walk-In hours are every weekday from 12:00 – 2:00 p.m. We critique resumes, cover letters and address career-related questions. Federal Resume Guide UGA Career Center • 2nd Floor, Clark Howell Hall • Athens, GA • 30602
  • 2. I. Purpose of a Federal Resume ………………………………...............................Page 1 II. Federal Resume vs. Traditional Resume…………………………..Page 2 III. Best Practices………………………………………….……………....Page 3 IV. Standard Federal Resume Template………………….……………Page 4 V. Resume Samples (Entry Level)………………………………………Pages 5-13 VI. Getting Started…………………………………………………………Page 14 VII. Additional Information……………….………………………………Page 15 Contents 2 2
  • 3. 1. Purpose of a Federal Resume What to Include Federal resumes should be 2-5 pages in length and include similar language as the vacancy announcement. Read the job vacancy announcement very carefully and strategically develop your resume to include most, if not all of the key words. The federal staffing specialist who reviews the resume for initial qualifications must know where, when and how long you were at the position mentioned, and will look to see if you have the “specialized” or directly-related experience requirements of the position for which you are applying. With the federal government, a resume is still a marketing tool, but it is not a summary; the resume should prove your qualifications in great detail. In this case, the resume is where you “wow” the recruiter. Your resume should tell a story about what you did and how well you did it. Focus on the position for which you are applying, in a way that best reflects your competencies for the position. The Federal resume must include additional information that is not typically requested in the private sector. If you don’t supply this information, your application could be rejected. Required information is as follows: Job Information Announcement number, title, series, and grade of job for which your are applying Personal Information Full name, mailing address with zip code, day and evening phone numbers with area code, social security number, country of citizenship, veteran’s preference, reinstatement eligibility, highest Federal civilian grade held Education High school: name, city, and state, date of diploma; college or university: name, city and state, major(s), type and year of any degrees received Work Experience Job title, duties and accomplishments, employer’s name and address, supervisor’s name and phone number, start and end dates, hours per week, salary, indicate whether your supervisor may be contacted Other Qualifications Job-related training courses, skills, certificates and licenses, honors, awards and special accomplishments, publications, memberships in professional or honor societies, leadership activities, public speaking and performance awards 3 1
  • 4.  Length: When applying for federal internships or entry-level jobs, expect to have your resume be anywhere from 2 to 4 pages rather than the usual 1 page. This is due to the level of detail and required information that is needed for a federal resume.  Level of detail: In order to create an effective federal resume, you will need to go into more detail when explaining your duties and accomplishments in order to fully inform the employer of your background. Agencies use this information as a tool to assess your background and experience. If an employer notes a specific certification or skill set in a job description, make sure it is reflected on your resume.  Required Information: Federal resumes require additional information such as the names of your supervisors, their contact information, your wages or salary, the amount of hours worked per week, the locations of your employment history, as well as start and end dates for those positions. II. Federal Resume vs. Traditional Resume 4 2 4
  • 5.  Be clear and concise: Although you should be thorough in your resume, you should not take 2 or 3 sentences to explain something when it can be done in 1.  Address all periods of time: If there are gaps in your work history, make sure to address them in your resume.  Amend resume to fit the position: If you possess a skill set that you feel would be beneficial or directly relates to the position you are applying for, be sure you indicate it on your resume.  Highlight skills and strengths with examples: Make sure to provide a specific example of when or how you successfully utilized a particular skill or strength.  Be consistent with format: Your resume should maintain a consistent format in regards to font sizes, font styles, and section placement so that the reader can quickly and easily review your resume.  Include a cover letter: This will show initiative to the employer even when not required in the application process.  No acronyms: Do not use acronyms in your resume. If you must include one then be sure to write the full name of the acronym being used. III. Best Practices 5 3 5
  • 6. First and Last Name Address Town, State and Zip code Email address Phone Number Social Security #: (Remove from resume when attending public networking events or job fairs) Citizenship: (Indicate USA) Veterans Preference: (Indicate if you are a veteran by putting yes and the branch or no by putting N/A) Federal Civilian Status: (This refers to if you currently hold a Federal position outside of the military. Indicate Yes with current position and department or N/A) Objective: To obtain a full time position in public service with (Indicate the Federal Agency and Department) as a (Indicate the position including the announcement or vacancy number if available). Below are a variety of sections that you should seek to include in your resume with Employment History and Education being required. Employment History: (Required) Name of Employer Location Time period of service Position & Title Salary or Hourly pay and Hours per week Supervisor Contact Information Education: (Required) Relevant Coursework: Relevant Experience: Accomplishments: Skills: Certifications: Additional Training: Honors and Awards: Volunteer Work and Community Involvement: Activities: Professional Associations: Relevant skills are based on key words from the job duties listed in the job description. IV. Standard Federal Resume Template 4
  • 7. V. Resume Samples (Entry Level) ERICKSON N. YOUNG 4218 Sandy Shores Drive Lutz, FL. 33558 Tel: (813) 555-4544 / Fax: (813) 555-4574 EYoungCR@yahoo.com Position Title & Grade: Research Specialist Social Security No.: 123-22-3333 Citizenship: United States of America Vacancy Announcement No: INV-WJ348-10-DE Veteran’s Preference: N/A Federal Civilian Status: N/A SUMMARY OF RELEVANT SKILLS: • Research: legislative, newspaper, Internet, international, Library of Congress and the Congressional Research Service • Writing & Editing: reports, correspondence, emails, PowerPoint copy, web content, newspaper articles, newsletter content • Project coordination: compiling information, planning and coordinating completion, tracking status, follow- up, and managing details • Languages: Communicate in American Sign Language and Costa Rica Sign Language; Read and Write in English and Spanish • Computer skills: Microsoft Suite: Microsoft Word, PowerPoint, Excel; Keyboard 50 wpm EDUCATION: University of South Carolina, Columbia, SC Bachelor of Arts: May 2015, Double Majors: Political Science and Spanish GPA: 3.348 Semester hours: 138 Florida School for the Deaf, Jacksonville FL, Diploma, May 2011 Honors & Awards: • Phi Sigma Iota Award (Foreign Language Honor Society) • Athletics Volunteer Award, Admissions/Concession Staff • Dean’s List, University of South Carolina, three semesters • Represented University of South Carolina at the Department of State’s Disability Mentor's Day. Met Secretary of State Hillary Clinton. Was photographed with Ms. Clinton and quoted in State Magazine, December 2013, p. 19, http://www.state.gov/documents/organization/27053.pdf Research Paper Topics: Consistently received excellent grades and faculty reviews of research papers. Many papers involved extensive original Internet and library research concerning politics, legislation, culture, international relations, world leaders and history. Papers include: • History of the Republic of Costa Rica • Eisenhower - Desegregating Schools and the Supreme Court • How Nations Make Peace • Hispanic Immigrations in the United States • Antonio Magarotto and World Federation of the Deaf Required for Federal Resumes. Additionally, if you have a Veterans Preference, you should add it here. Relevant skills are based on key words from the job duties listed in the job description. 5
  • 8. LEGISLATIVE INTERNSHIPS: Student Intern/Mail Clerk (unpaid) September to October 20## U.S. Senator Tom Harkin, United States Senate, Washington, D.C. Sen. Tom Harkin’s Intern Coordinator: (202) 555-3254 May contact Assisted Senatorial staff members in their day-to-day activities with a variety of support tasks. Participated in the legislative process. Conducted research on legislative issues, including: disability and education. Drafted correspondence to Iowa constituents. Researched issues for Iowa constituents and made referrals to various offices. Sorted and prioritized mail, e-mail, and faxes. Student Intern (unpaid) / Staff Assistant (paid) July to August 20## & 20## Staff Assistant. $12,000/annually U.S. Senator Max Cleland, United States Senate, Washington, D.C. Sen. Max Cleland, Member, Board of Directors. Export-Import Bank of the U.S.: (202) 555-3520 May contact Assisted Senatorial staff members in the full range of support activities. Participated in the legislative process, including research on legislative issues, feeding information into database and drafting correspondence to Georgia constituents. Sorted and prioritized mail, e-mails, and faxes. RESEARCH, WRITING AND TEACHING INTERNSHIPS: Student Intern/Researcher September to December 20## Costa Rica National Association of the Deaf Asociación Nacional de Sordos de Costa Rica (ANASCOR) San José, Costa Rica. Allan Fernández, Professor, University of Costa Rica: Tel/Fax: (506) 555-9819 or email: allanfern@yahoo.com. May contact Collected and researched old and new newspapers related to deaf community and ANASCOR, various events and special projects. Wrote and submitted articles to associations, websites and newsletters relating to deaf community in San José and across Costa Rica. Student Intern/Instructor September to November 20## The Education Center of the Deaf Adults El Centro de Educación de Sordos Adultos (CESA) San José, Costa Rica. Allan Fernández, Professor, University of Costa Rica: Tel/Fax: (506) 555-9819 May contact Taught deaf adult students studying Social Studies to include the geography, world history, history of Costa Rica and a general history. Participated in and organized various workshops for adult students. ADMINISTRATIVE/CLERICAL EXPERIENCE: Postal Aide. Salary: $6.15/hour January 20## to August 20## University Post Office, University of South Carolina Columbia, SC Supervisor: Ms. Brenda Keller, Post Office Supervisor: (803) 555-5140. May contact Sorted incoming mails and separated mail and packages for delivery to appropriate departments and student mail-boxes. Category titles are based on key words from the job duties listed in the job description. You can also say “do not contact,” if you do not want the supervisor to be contacted. 6
  • 9. Student Assistant. Salary: $7.00/hour August 20## to May 20## The Office of the Provost, University of South Carolina Columbia, SC Supervisor: Ms. Sharon Hauptman, Administrative Assistant: (803) 555-5085. May contact Assisted with general projects in the office to include: mail pick-up and delivery to the Provost office and campus-wide; copying; checking work assignment boxes frequently for next assignment; typing of invoices and other forms; running errands; and assisting any Provost staff members with coordinating logistics of special projects and events. Computer Lab Assistant. Salary: $8.91/hour January 20## to May 20## College of Arts & Sciences Computer Lab University of South Carolina, Columbia, SC Supervisor: Mr. Russell Olson, Chair and Professor: (803) 555-5474. May contact Supervised activities in the computer lab room. Assisted students with computer-related questions and problems. MEMBERSHIPS: Florida School for the Deaf Alumni Association (FSDAA) MyCarolina Alumni Association Costa Rica National Association for the Deaf (ANASCOR) World Federation of the Deaf (WFD) Phi Sigma Iota (Foreign Language Honor Society) ADDITIONAL INFORMATION: • Distinguished for academic accomplishments. • Successfully balanced academic and work schedules. • Gained valuable insight and experience in the legislative process working as an intern in two different Senate offices. • Acquired in-depth understanding and appreciation for the deaf in another country when serving in an internship in Costa Rica. Sources: Troutman, K., & Troutman, E.K. (2004). The Student's Federal Career Guide 10 Steps to Find and Win Top Government Jobs and Internships. Baltimore, MD.: The Resume Place, Inc. USA Jobs. (2009). Retrieved November 2, 2010 from Info Center: http://www.usajobs.gov/resumeandapplicationtips.asp. 7
  • 10. 123 Blessing Drive SSN: xxx-xx-1234 Wilmington, IL 60808 Citizenship: United States Email: ggrant@hotmail.com Veterans Preference: N/A Cell Phone: 312-555-5555 Federal Civilian Status: N/A Vacancy #: 659-86744 State Department: Bureau of Democracy, Human Rights and Labor Education Education DePaul University, Chicago, IL Expected May 2013 Bachelor of Arts, International Studies, History minor Overall GPA: 3.58/4.00 & Major GPA: 3.85/4.00 Relevant Coursework: International Organizations, International Economics, Economics of Developing Countries, United States Foreign Policy. Oak Valley East High School, Oak Valley, IL High School Diploma, May 2009 GPA: 3.74/4.00 Awards Dean’s List: 4/4 college semesters Global Scholars Award to study in Egypt and Morocco, January 2012 Global Scholars Award to study in Italy, January 2011 Sigma Iota Rho International Relations Honor Society Skills Proficient in Microsoft Office: Word, PowerPoint, Excel Working knowledge of Adobe Acrobat Languages: Arabic – oral and written novice (with Study Abroad experience) Gracie Grant 8
  • 11. Related Experience Studied abroad in Italy during five week winter session in 2011. Traveled throughout the country with University professors while taking courses in Politics of Italy and Italian Fascism through Literature. Received an A for each course. Will study abroad in Egypt and Morocco during five week winter session in January 2013. Courses will cover the effect of culture on leadership style and strategies to mobilize people to create positive change. International Organizations Course: As a final project, collaborated with a group to design a international organization to combat drug trafficking. Individual grade A, group grade A-. Elementary Arabic Course: Currently taking Arabic with plans to take an Arabic course every semester until graduation. Employment History Tutor; History Department, DePaul University 9/2011-Present 5-10 hours/week; $9.00/hour Supervisor: Professor Debbie Martens - dmartens@depaul.edu - may contact • Grade homework, exams, and provide assistance for an Introduction to Public History and historical research methods. Orientation Assistant; University Honors Program, DePaul University 6/2010-8/2011 40 hours/week; $8.25/hour Supervisor: Maria Para - mpara@udel.edu - 302-555-555 – may contact • Coordinated and facilitated Honor Program aspects of the New Student Orientation for incoming freshman and transfer students. • Participated daily in parents and student panels presenting personal experiences in the Honors Program and answering questions. Camp Counselor; Art First Inc., Summer Art Camp, Hockessin, WI 5/2007-8/2009 15 hours/week; $8.25/hour Supervisor: Susan Ruth - 555-555-5555 – may contact • Facilitated summer art camps for children ages 7-14. • Worked with ceramics, clay, painting and other creative art activities. Source: DePaul University, The Career Center. (2016). Retrieved January 22, 2016 from website: http://careercenter.depaul.edu/resumes/ 9
  • 12. 3255 N. Lincoln Ave, Apt #5 ~ Chicago, IL 60614 ~ (555) 555 –5555 SSN: xxx-xx-1234 Citizenship: USA Veterans Preference: N/A Federal Civilian Status: N/A Objective Digital Investigative Trainee GS-1899-00/00, Announcement 14-SV-CEOS-002, Location: Washington DC, District of Columbia Department Of Justice: Offices, Boards and Divisions Education DePaul University, Chicago, IL Expected June 2015 Bachelor of Science in Computer Science G.P.A. 3.5/4.0 Technical Languages: C++, Visual Basic, Cobol, Java, HTML, JavaScript Skills Software: Word, Excel, PowerPoint, Operating Systems: Windows, UNIX, DOS Databases: Access, SQL, Oracle Employment Fitness Floor Supervisor- Rey Meyer Fitness Center December 2011 - Present History Chicago, IL 60614 25 hours/ week Supervisor: Daniel Kemper- dkemper@depaul.edu $10/ hour Respond to all accidents and execute proper emergency procedures. Educate and enforce all policies and procedures. Ensure safe and proper use of all strength and conditioning equipment. Provide patrons with general orientation of strength and conditioning equipment. Provide accurate information to patrons or direct them to Fitness and Wellness Services. Execute routine inspections and troubleshooting of equipment. Clean and organize equipment on the fitness floor and studios. (with Computer Science background) Michael Harvey Michael.Harvey@xxxxx.com 10
  • 13. IT Database Management Intern- CVS Caremark February 2013 - June 2013 Chicago, IL 60616 20 hours/ week Supervisor: Marshal Glenn- 312-555-555 $12/ hour Collaboratively operated within the Oracle and SQL Server database department which is responsible for all break fix and request ticket activities as it relates to Database systems inside of CVS Caremark’s retail environments. Attended learning and development sessions on company database usage. Worked both independently as well as on a team basis against key department initiatives such as updating database systems and data inputs to keep information up to date and accurate. Sales Associate- OfficeMax December 2009 - March 2011 Orland Park, IL 60487 25-30 hours/ week Supervisor: Tom Hall- 708-555-555 $9.50/ hour Worked as a team with fellow staff to ensure that the operations of the store ran in an efficient manner. Assisted customers in finding the solution to their problems. Educated customers on store products and items. Organized the shipment area in order to allow for smooth transportation of items to the sales floor. Activities Secretary, Student Government Association November 2011- Present Coordinator, DePaul Community Service Association November 2011- Present Member, Computer Science Society February 2012- Present Member, DePaul Ambassador Club December 2011- March 2013 Honors & Recipient, St. Vincent DePaul Scholarship Awards Recipient, Golden Key Award Dean’s List, 4 Quarters in attendance 11 Source: DePaul University, The Career Center. (2016). Retrieved January 22, 2016 from website: http://careercenter.depaul.edu/resumes/
  • 14. (with Division 1 Collegiate Athletics) Krista Donald 118 Harper Alley Athens, GA 30606 kdonald@uga.edu (555) 396-0680 Position Title and Grade: Correctional Officer, GL-0007-05 Vacancy Announcement No: BOP-N-2016-0010 Social Security No: 123456789 Veteran’s Preference: N/A Citizenship: United States of America Federal Civilian Status: N/A SUMMARY OF RELEVANT SKILLS • Leadership: Served as UGA women's basketball team captain; led Marine Corps operated team retreat; coached and mentored high school students during summer basketball camp. • Problem-solving: Resolved customers' complaints and other work-related issues in a timely manner, in absence of management, as cashier; collaborated with coaches to devise plans to enhance team morale and success. • Working with people of different backgrounds: Unified team members, executed plans, and created a fun environment as a leader and crew member. EDUCATION The University of Georgia, Athens, GA August 2011 – May 2015 Bachelor of Arts in Sociology, Franklin College of Arts and Sciences Honors and Awards: • University of Georgia Women’s Basketball Bernadette Locke Women of Honor Award (2013-2014) – awarded for exhibiting integrity through actions. • University of Georgia Women’s Basketball Coach and Mrs. Vince Dooley Coach’s Award (2013-2015) – awarded for exhibiting unselfishness in play. • Andy Landers Women’s Basketball Endowment Scholarship (2011-2015) – to ensure the future of excellence by covering costs of tuition, fees, room, board and books. Relevant Coursework: • Criminal Justice Administration: The actors and agencies in the administration of criminal law in the United States. Surveys processes critical to criminal punishment: arrest, bail, prosecution, conviction, sentencing, and corrections. • Criminology: The nature, extent, and correlates of crime; theories of criminal behavior and victimization. • Social Control of Crime: The nature of responses to crime by victims, criminal justice agencies, and other institutions; theories explaining reactions to crime. • Abnormal Psychology: The study and treatment of abnormal behavior and psychopathology, including issues related to definition and diagnosis of psychological disorders, theoretical approaches to understanding the causes of psychopathology, and interventions for addressing difficulties in emotional and behavioral functioning. LEADERSHIP EXPERIENCE University of Georgia, Women’s Basketball Team Captain, Athens, GA April 2013 – May 2015 Salary: N/A Hours per week: 40+ Supervisor Contact Information: Andy Landers, Head Coach, (555) 707-4208 May contact 12
  • 15. LEADERSHIP EXPERIENCE (CONTINUED) • Appointed and excelled as leader of group in Marine Corps operated team retreat. Took initiative to strategically plan and find solutions while under duress. Maintained poise and motivated teammates to perform with precision and consistency. • Established team goals to improve team work, accountability, effort, and efficiency. • Consulted with coaching staff to help incorporate ideas and guide teammates. • Adapted to challenges with teammates through encouragement and influence. Piedmont Academy, Camp Coach, Monticello, GA June 2015 Salary: $700 stipend Hours per week: 24 Supervisor Contact Information: Mike Wilson, Head Coach, (555) 317-3429 May Contact • Managed approximately twenty campers in grades 9th-12th during a 3-day workshop • Organized, planned, and oversaw daily basketball activities for the campers. • Taught campers the fundamentals of basketball including rules, positions, techniques, and proper basketball form. • Instilled values as a motivational speaker for the campers' development and the betterment of their future endeavors. INTERCOLLEGIATE ATHLETICS University of Georgia, Women’s Basketball Team, Athens, GA August 2011 – May 2015 Salary: N/A Hours per week: 30+ Supervisor Contact Information: Andy Landers, Head Coach, (555) 707-4208 May Contact • Devoted over 30 hours weekly toward athletic team practices and games, travel, peer leadership, individual improvement, and consultation with coaches, all while enrolled as a full time student. • Participated in 3 National Collegiate Athletic Association (NCAA) basketball tournaments. • Letter winner all 4 years and captain for final 2 years. • Excelled in Marine Corps team retreat during 3rd year. EMPLOYMENT HISTORY Barberitos, Cashier, Columbia, SC October 2015 - February 2016 Salary: $8.00/hour Hours per week: 26-30 Supervisor Contact Information: Heather Bell, General Manager, (555) 548-0922 May Contact • Resolved customer complaints in absence of management. • Accurately operated the cash register, processed payments, and held accountable for cash procedures. • Completed assigned cleaning tasks as dictated by the store manager/shift leader and maintained the cleanliness of the dining area. • Utilized team skills, in order to maintain team member cohesiveness and work well with crew. • Took responsibility for actions and paid attention to detail in order to sustain a fun and operable work environment. • Met and exceeded both company and customer expectations. • Adapted to changing volume levels with continuously high demands. ADDITIONAL INFORMATION Computer Skills: Proficient in Microsoft Office Suite K. Donald, page 2 13
  • 16. VI. Getting Started Name: ___________________________________________________________________________ Address: _________________________________________________________________________ City, State, Zip Code: _______________________________________________________________ Telephone Number: ________________________________________________________________ Email Address: ____________________________________________________________________ Position title & Grade: _____________________ Vacancy Announcement No: _________________ Social Security No.: _______________________ Veteran’s Preference: ______________________ Citizenship: _____________________________ Federal Civilian Status: _____________________ LIST KEY WORDS FROM THE VACANCY ANNOUNCEMENT: SUMMARY OF RELEVANT SKILLS: EDUCATION: RELEVANT EXPERIENCE: MEMBERSHIPS: HONORS/AWARDS: Use this sheet to make notes and jump start the creation of your federal resume! 14
  • 17. Helpful Websites GoGovernment.org - this site will give you a glimpse into the federal government and will guide you through the application process from beginning to end USAJOBS.gov - the Federal Government’s official one-stop source for federal jobs and employment information (includes a resume builder and a “saved searches” feature, among other resources) The UGA Career Center The UGA Career Center has much to offer students of all majors and interests. Whether you need help searching for internships, applying for jobs, finding graduate schools or simply deciding what to do next with your life, we are here to help! There is a Career Consultant for each major and they have much information to share with students. Make an appointment with your consultant by calling the front desk at (705) 542-3375 or come visit us during walk-in hours every weekday from 12:00 - 2:00 p.m. What We Can Help With  Resume and cover letter critiques  Interviewing best practices (including mock interviews)  Job and internship search strategies  Drafting personal statements  How and where to network  Finding your career fit  AND MORE! Visit our website for more information at http://www.career.uga.edu VII. Additional Information 15 17