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POWER PRIMER
       #twitterprimer
Tweets related to presentation:
        #twitterprimer

     Tweet me questions:
        @Secretsushi
WHAT IS TWITTER?
In their words...
Twitter is a real-time information network powered by
people all around the world that lets you share and
discover what’s happening now.
Twitter asks “what’s happening” and makes the answer
spread across the globe to millions, immediately.
WHAT IS TWITTER?

• Post text messages (“tweets”) of 140 characters or less
• “Follow” (connect) with others and be followed
• Listen, share, & engage in real-time
• 1 to many communication (public) &
 1 to 1 communication (private)
• Its an open & public network
• It is accessible across multiple platforms
 (IE:desktop, SMS, smartphones, etc).
BY THE NUMBERS


   105                                                50
Million Registered Users                     Million Tweets Per/Day

            Source: Twitter Chirp Conference 2010 & Twitter Blog
BY THE NUMBERS
         Gender                                   Age
                          12-17                10%
                          18-24                9%
                  Male    25-34                   18%
                  40%
Female                    35-44                      27%
 60%                      45-55                    20%
                             55+                 14%


                         Source: https://www.google.com/adplanner April 2010
BRANDS, BUSINESSES,
    ORGANIZATIONS & PEOPLE



    Brands      News      Celebrities




Government   Non-Profits   Politicians
“ONE TO MANY”
COMMUNICATION




      You
“ONE TO MANY”
COMMUNICATION




      You
“ONE TO MANY”
COMMUNICATION




      You
“ONE TO MANY”
COMMUNICATION




      You
“ONE TO MANY”
COMMUNICATION




      You
“ONE TO MANY”
COMMUNICATION




      You
“ONE TO MANY”
COMMUNICATION




      You
“ONE TO MANY”
COMMUNICATION




      You
DO NOT USE
TWITTER LIKE THIS!
It is a tool for 2 way communications
WHAT’S HAPPENING?
• What are you working on?
• What’s new and interesting in your industry?
• What questions are being asked about my
 service or product?
• What are the people I want to connect with interested in
 knowing more about?




                    Ummmmm......?
HOW DO BUSINESSES
          USE IT?
Networking
professional connections, employers, thought
leaders, & partners

Marketing
self promotion, content distribution, & customer
service

News/Information
breaking news, information sharing, & event
coverage
EXAMPLES
Customer Engagement
EXAMPLES
Customer Service
EXAMPLES
Customer Service
EXAMPLES
News & Information
EXAMPLES
PR & Communications




                            Useful
                            Information
Breaking
News
ANATOMY OF A TWEET
ANATOMY OF A TWEET
                                         What to type...

                                                             104
  This is my first message on twitter!




                                    What others see...

          Secretsushi This is my first message on twitter!




Posting a general “tweet”.
ANATOMY OF A TWEET
                                        What to type...

                                                                                                70
  Here is my latest blog article http://blog.secretsushi.com/latest-link




                                     What others see...

           Secretsushi Here is my latest blog article http://blog.secretsushi.com/latest-link




Posting a general “tweet” with a link.
ANATOMY OF A TWEET
                                    What to type...

                                                                                  104
  How are you @Oprah? I attended your Twitter presentation.




                                  What others see...

          Secretsushi How are you @Oprah? I attended your Twitter presentation.




Address someone publicly using the @ symbol in front of
their username
ANATOMY OF A TWEET
                                    What to type...

                                                                                  69
  d secretsushi How can I help you? My email address is info@website.com.




             Only the person you address will receive this...

          Secretsushi How can I help you? My email address is info@website.com.




Sending someone a “direct” (private) message using the
letter “d” & a space in front of their username. NOTE: You
can only direct message people who are following you.
ANATOMY OF A TWEET
                                     What to type...

                                                                          91
  My favorite mobile Twitter app is Tweetie #iphone




                                   What others see...

          Secretsushi My favorite mobile Twitter app is Tweetie #iphone




Adding a hashtag to a tweet to provide context & include it
in a larger conversation across Twitter.
ANATOMY OF A TWEET
                         QUICK REVIEW

• All tweets can include up to 140 characters.
  That includes usernames and web links.


• @username = Sending a public reply to another person.
• d username (the letter “d”) = Sending a “direct” (private)
  message to someone who is already following you.


• #anytopic = Adds context to your tweet by tying it into a particular
  topic or discussion. IE: #debate2010, #marketing, #nfl
ANATOMY OF A TWEET
                          BONUS ROUND!
• Retweet = Endorsing a specific tweet & simultaneously reposting it
  to your Twitter followers.


• Search/Saved Searches = Where you can search all public
  posts on Twitter for any keyword or phrase & save those searches to
  view later.


• Lists = A tool to help you group & organize other users into “lists”.
  IE: You might create a list called “co-workers”, “influencers”, “friends”
  or “favorite companies”.


• Favorites = A way to bookmark tweets you like or want to
  reference later. “Favorited” tweets are saved in the “Favorites” section of
  your profile.
GET STARTED
 Set Up Your Profile
GET STARTED
Set Up Your Profile Page

        Start
GET STARTED
                   Set Up Your Profile Page
Twitter accounts with a profile picture have 10 times more followers than
those without. (Source: Blog.hubspot.com)
GET STARTED
Set Up Your Profile Page
GET STARTED
     Brand Your Profile Background
Go to www.tweetbacks.com or create your own
GET STARTED
     Brand Your Profile Background
Go to www.tweetbacks.com or create your own
GET STARTED
     Brand Your Profile Background
Go to www.tweetbacks.com or create your own
GET STARTED
     Brand Your Profile Background
Go to www.tweetbacks.com or create your own
FIND PEOPLE TO FOLLOW
Click “Find People” in the top right and then
chose how you would like to start finding people
to follow.
FIND PEOPLE TO FOLLOW

Place your mouse cursor over any
username with an “@” symbol in front
of it and a “hovercard” will pop up.

When reading a tweet...
FIND PEOPLE TO FOLLOW

Place your mouse cursor over any
username with an “@” symbol in front
of it and a “hovercard” will pop up.

When reading a tweet...
FIND PEOPLE TO FOLLOW

Place your mouse cursor over any
username with an “@” symbol in front
of it and a “hovercard” will pop up.

When reading a tweet...




Click any username and you will go to
their Twitter profile page where you can
learn more about them & follow them.
FIND PEOPLE TO FOLLOW
  http://search.twitter.com
 Search for words or phrases about your industry, service,
              product, company name, etc
FIND PEOPLE TO FOLLOW
  http://search.twitter.com
 Search for words or phrases about your industry, service,
              product, company name, etc
ACTIVE WAYS TO “EARN”
        FOLLOWERS
Add value to those who follow you by engaging,
sharing, & helping whenever possible.

Attract quality followers by understanding who
you want to attract & tweet accordingly.

Listen, follow, tweet, & repeat.

Sprinkle some personality into your tweets.
PASSIVE WAYS TO “EARN”
         FOLLOWERS
Add your Twitter address
(IE: www.twitter.com/secretsushi) to your
business card, email signature, & website.

Display a sign at your place of business with your
Twitter username & an invitation to connect.

Include your Twitter username in your offline
marketing such as radio, tv, print, & display ads.

Slip a friendly invitation to connect on Twitter into
shipments to customers
RESOURCES
Twitter 101 for Business:
http://business.twitter.com/twitter101
Mashable Twitter Guide Book:
http://mashable.com/guidebook/twitter/

                    Twitterville: How Businesses Can
                    Thrive in the New Global
                    Neighborhoods
                    by Shel Israel
Tweet Me
www.twitter.com/secretsushi
 http://blog.secretsushi.com
    www.secretsushi.com
  adam@secretsushi.com

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Twitter Power Primer

  • 1. POWER PRIMER #twitterprimer
  • 2. Tweets related to presentation: #twitterprimer Tweet me questions: @Secretsushi
  • 3. WHAT IS TWITTER? In their words... Twitter is a real-time information network powered by people all around the world that lets you share and discover what’s happening now. Twitter asks “what’s happening” and makes the answer spread across the globe to millions, immediately.
  • 4. WHAT IS TWITTER? • Post text messages (“tweets”) of 140 characters or less • “Follow” (connect) with others and be followed • Listen, share, & engage in real-time • 1 to many communication (public) & 1 to 1 communication (private) • Its an open & public network • It is accessible across multiple platforms (IE:desktop, SMS, smartphones, etc).
  • 5. BY THE NUMBERS 105 50 Million Registered Users Million Tweets Per/Day Source: Twitter Chirp Conference 2010 & Twitter Blog
  • 6. BY THE NUMBERS Gender Age 12-17 10% 18-24 9% Male 25-34 18% 40% Female 35-44 27% 60% 45-55 20% 55+ 14% Source: https://www.google.com/adplanner April 2010
  • 7. BRANDS, BUSINESSES, ORGANIZATIONS & PEOPLE Brands News Celebrities Government Non-Profits Politicians
  • 16.
  • 17. DO NOT USE TWITTER LIKE THIS!
  • 18. It is a tool for 2 way communications
  • 19. WHAT’S HAPPENING? • What are you working on? • What’s new and interesting in your industry? • What questions are being asked about my service or product? • What are the people I want to connect with interested in knowing more about? Ummmmm......?
  • 20. HOW DO BUSINESSES USE IT? Networking professional connections, employers, thought leaders, & partners Marketing self promotion, content distribution, & customer service News/Information breaking news, information sharing, & event coverage
  • 25. EXAMPLES PR & Communications Useful Information Breaking News
  • 26. ANATOMY OF A TWEET
  • 27. ANATOMY OF A TWEET What to type... 104 This is my first message on twitter! What others see... Secretsushi This is my first message on twitter! Posting a general “tweet”.
  • 28. ANATOMY OF A TWEET What to type... 70 Here is my latest blog article http://blog.secretsushi.com/latest-link What others see... Secretsushi Here is my latest blog article http://blog.secretsushi.com/latest-link Posting a general “tweet” with a link.
  • 29. ANATOMY OF A TWEET What to type... 104 How are you @Oprah? I attended your Twitter presentation. What others see... Secretsushi How are you @Oprah? I attended your Twitter presentation. Address someone publicly using the @ symbol in front of their username
  • 30. ANATOMY OF A TWEET What to type... 69 d secretsushi How can I help you? My email address is info@website.com. Only the person you address will receive this... Secretsushi How can I help you? My email address is info@website.com. Sending someone a “direct” (private) message using the letter “d” & a space in front of their username. NOTE: You can only direct message people who are following you.
  • 31. ANATOMY OF A TWEET What to type... 91 My favorite mobile Twitter app is Tweetie #iphone What others see... Secretsushi My favorite mobile Twitter app is Tweetie #iphone Adding a hashtag to a tweet to provide context & include it in a larger conversation across Twitter.
  • 32. ANATOMY OF A TWEET QUICK REVIEW • All tweets can include up to 140 characters. That includes usernames and web links. • @username = Sending a public reply to another person. • d username (the letter “d”) = Sending a “direct” (private) message to someone who is already following you. • #anytopic = Adds context to your tweet by tying it into a particular topic or discussion. IE: #debate2010, #marketing, #nfl
  • 33. ANATOMY OF A TWEET BONUS ROUND! • Retweet = Endorsing a specific tweet & simultaneously reposting it to your Twitter followers. • Search/Saved Searches = Where you can search all public posts on Twitter for any keyword or phrase & save those searches to view later. • Lists = A tool to help you group & organize other users into “lists”. IE: You might create a list called “co-workers”, “influencers”, “friends” or “favorite companies”. • Favorites = A way to bookmark tweets you like or want to reference later. “Favorited” tweets are saved in the “Favorites” section of your profile.
  • 34. GET STARTED Set Up Your Profile
  • 35. GET STARTED Set Up Your Profile Page Start
  • 36. GET STARTED Set Up Your Profile Page Twitter accounts with a profile picture have 10 times more followers than those without. (Source: Blog.hubspot.com)
  • 37. GET STARTED Set Up Your Profile Page
  • 38. GET STARTED Brand Your Profile Background Go to www.tweetbacks.com or create your own
  • 39. GET STARTED Brand Your Profile Background Go to www.tweetbacks.com or create your own
  • 40. GET STARTED Brand Your Profile Background Go to www.tweetbacks.com or create your own
  • 41. GET STARTED Brand Your Profile Background Go to www.tweetbacks.com or create your own
  • 42. FIND PEOPLE TO FOLLOW Click “Find People” in the top right and then chose how you would like to start finding people to follow.
  • 43. FIND PEOPLE TO FOLLOW Place your mouse cursor over any username with an “@” symbol in front of it and a “hovercard” will pop up. When reading a tweet...
  • 44. FIND PEOPLE TO FOLLOW Place your mouse cursor over any username with an “@” symbol in front of it and a “hovercard” will pop up. When reading a tweet...
  • 45. FIND PEOPLE TO FOLLOW Place your mouse cursor over any username with an “@” symbol in front of it and a “hovercard” will pop up. When reading a tweet... Click any username and you will go to their Twitter profile page where you can learn more about them & follow them.
  • 46. FIND PEOPLE TO FOLLOW http://search.twitter.com Search for words or phrases about your industry, service, product, company name, etc
  • 47. FIND PEOPLE TO FOLLOW http://search.twitter.com Search for words or phrases about your industry, service, product, company name, etc
  • 48.
  • 49.
  • 50. ACTIVE WAYS TO “EARN” FOLLOWERS Add value to those who follow you by engaging, sharing, & helping whenever possible. Attract quality followers by understanding who you want to attract & tweet accordingly. Listen, follow, tweet, & repeat. Sprinkle some personality into your tweets.
  • 51. PASSIVE WAYS TO “EARN” FOLLOWERS Add your Twitter address (IE: www.twitter.com/secretsushi) to your business card, email signature, & website. Display a sign at your place of business with your Twitter username & an invitation to connect. Include your Twitter username in your offline marketing such as radio, tv, print, & display ads. Slip a friendly invitation to connect on Twitter into shipments to customers
  • 52. RESOURCES Twitter 101 for Business: http://business.twitter.com/twitter101 Mashable Twitter Guide Book: http://mashable.com/guidebook/twitter/ Twitterville: How Businesses Can Thrive in the New Global Neighborhoods by Shel Israel
  • 53. Tweet Me www.twitter.com/secretsushi http://blog.secretsushi.com www.secretsushi.com adam@secretsushi.com

Editor's Notes

  1. Post text (tweets) of 140 characters of less in length “Follow” others and be followed Share & listen in real time discussions & comments
  2. - Brands - News/information outlets - Actors, athletes, & celebrities - Government agencies/offices - Non-profits and social organizations - Politicians and activists
  3. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  4. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  5. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  6. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  7. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  8. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  9. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  10. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  11. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  12. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  13. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  14. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  15. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  16. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  17. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  18. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  19. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  20. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  21. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  22. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  23. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  24. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  25. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  26. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  27. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  28. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  29. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  30. - Grown an average of 1,382% year-over-year since launching 2006 -A total of just more than 7 million unique visitors in the US for the month. Not only is that huge growth in one year, but in one month as well, as in January, Twitter.com clocked in with 4.5 million unique visitors in the US, meaning the service grew by more than 50 percent month-over-month.
  31. Description for businesses: Twitter is a service for professionals, business owners, entrepreneurs, brands & organizations to communicate and stay connected through the exchange of quick, frequent messages to questions like: What are you working on? What’s new and interesting in your industry or organization? Are there any recent changes or updates to your product, service or organization?
  32. Description for businesses: Twitter is a service for professionals, business owners, entrepreneurs, brands & organizations to communicate and stay connected through the exchange of quick, frequent messages to questions like: What are you working on? What’s new and interesting in your industry or organization? Are there any recent changes or updates to your product, service or organization?
  33. Description for businesses: Twitter is a service for professionals, business owners, entrepreneurs, brands & organizations to communicate and stay connected through the exchange of quick, frequent messages to questions like: What are you working on? What’s new and interesting in your industry or organization? Are there any recent changes or updates to your product, service or organization?
  34. Description for businesses: Twitter is a service for professionals, business owners, entrepreneurs, brands & organizations to communicate and stay connected through the exchange of quick, frequent messages to questions like: What are you working on? What’s new and interesting in your industry or organization? Are there any recent changes or updates to your product, service or organization?
  35. Description for businesses: Twitter is a service for professionals, business owners, entrepreneurs, brands & organizations to communicate and stay connected through the exchange of quick, frequent messages to questions like: What are you working on? What’s new and interesting in your industry or organization? Are there any recent changes or updates to your product, service or organization?
  36. Description for businesses: Twitter is a service for professionals, business owners, entrepreneurs, brands & organizations to communicate and stay connected through the exchange of quick, frequent messages to questions like: What are you working on? What’s new and interesting in your industry or organization? Are there any recent changes or updates to your product, service or organization?
  37. Description for businesses: Twitter is a service for professionals, business owners, entrepreneurs, brands & organizations to communicate and stay connected through the exchange of quick, frequent messages to questions like: What are you working on? What’s new and interesting in your industry or organization? Are there any recent changes or updates to your product, service or organization?
  38. - Networking: business contacts, employers, contractors, & organizations - Marketing: self promotion, content distribution, & customer service - News/information: breaking news, information sharing, & event coverage
  39. - Networking: business contacts, employers, contractors, & organizations - Marketing: self promotion, content distribution, & customer service - News/information: breaking news, information sharing, & event coverage
  40. - Networking: business contacts, employers, contractors, & organizations - Marketing: self promotion, content distribution, & customer service - News/information: breaking news, information sharing, & event coverage
  41. - Networking: business contacts, employers, contractors, & organizations - Marketing: self promotion, content distribution, & customer service - News/information: breaking news, information sharing, & event coverage
  42. - Networking: business contacts, employers, contractors, & organizations - Marketing: self promotion, content distribution, & customer service - News/information: breaking news, information sharing, & event coverage
  43. General tweet
  44. General tweet with a link
  45. @mention/reply in a tweet
  46. DM private/direct message
  47. Hashtag
  48. - Fill in your profile with your location, a web address where people can quickly learn more about you, and a short bio with some info about your interests, your business, and maybe a fun fact.
  49. - Wholefoods provides information related to its products and various store locations. - They also interact with their customers when they have questions
  50. - Frank Eliason from Comcast. Now has a team that handles Comcast customer support issues on Twitter and responds.
  51. - Frank Eliason from Comcast. Now has a team that handles Comcast customer support issues on Twitter and responds.
  52. - Upload a branded/personalized Twitter background image with additional information on you or your business. - use your logo or some image that fits your brand
  53. - Upload a branded/personalized Twitter background image with additional information on you or your business. - use your logo or some image that fits your brand
  54. - Upload a branded/personalized Twitter background image with additional information on you or your business. - use your logo or some image that fits your brand
  55. - Click “Find People” on the top right hand menu - Then click the tab that says “Find on Other Networks” - Enter your mail account information and it will display a list of people from your address book.
  56. - If you are reading a conversation of interest, click on the user’s name. - Under their profile image you will see a “follow” button. Click it and now your following all their updates!
  57. - If you are reading a conversation of interest, click on the user’s name. - Under their profile image you will see a “follow” button. Click it and now your following all their updates!
  58. - If you are reading a conversation of interest, click on the user’s name. - Under their profile image you will see a “follow” button. Click it and now your following all their updates!
  59. - If you are reading a conversation of interest, click on the user’s name. - Under their profile image you will see a “follow” button. Click it and now your following all their updates!
  60. - Advanced Twitter search within a week time period. Mentions of Starbucks within a 50 mile radius of San Jose
  61. - Advanced Twitter search within a week time period. Mentions of Starbucks within a 50 mile radius of San Jose
  62. - Advanced Twitter search within a week time period. Mentions of Starbucks within a 50 mile radius of San Jose
  63. - Advanced Twitter search within a week time period. Mentions of Starbucks within a 50 mile radius of San Jose
  64. - Advanced Twitter search within a week time period. Mentions of Starbucks within a 50 mile radius of San Jose
  65. - Advanced Twitter search within a week time period. Mentions of Starbucks within a 50 mile radius of San Jose