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- 1. 1 LEADERSHIP DEVELOPMENT& TRAINING
- 2. 2 LEADERSHIP DEVELOPMENT& TRAINING
- 3. 3 LEADERSHIP DEVELOPMENT& TRAINING
- 4. 4 LEADERSHIP DEVELOPMENT& TRAINING Great Leadership Increases Productivity Reduces employee turnover Results in fewer on-the-job accidents Increases Company Profit Increases Customer Satisfaction You can make a difference!
- 5. 5 LEADERSHIP DEVELOPMENT& TRAINING Three Levels of Leadership: Taking It To The Next Level! Passive Basic Great
- 6. 6 LEADERSHIP DEVELOPMENT& TRAINING Passive Leadership PASSIVE LEADER Does minimum to get by Does not invest in relationship building or development Will manipulate & exploit employees in order to "look good" Will "fudge," make excuses, take shortcuts, blame others
- 7. 7 LEADERSHIP DEVELOPMENT& TRAINING Passive Leaders Exhibit Passive Avoidant Behaviors Reacts to problems if serious If not broke, don’t fix it Avoids involvement Absent when needed Avoids deciding Delays responding
- 8. 8 LEADERSHIP DEVELOPMENT& TRAINING Basic Supervisory Leadership BASIC SUPERVISORY LEADER Focused on meeting the quantity & quality goals of the work group "Does no harm," is "nice" to others so as not to impact production Doesn't shirk duties, has high standards, takes responsibility for results Treats workers "fairly" but impersonally
- 9. 9 LEADERSHIP DEVELOPMENT& TRAINING Basic Supervisory Leaders Exhibit Two Main Types of Behavior Contingent Reward Active Management By Exception
- 10. 10 LEADERSHIP DEVELOPMENT& TRAINING Contingent Reward Sets performance expectations Clarifies Rewards Assists based on employee effort Rewards employee achievement Recognizes employee achievement
- 11. 11 LEADERSHIP DEVELOPMENT& TRAINING Active Management By Exception Focuses on mistakes Puts out fires Monitors and tracks employee mistakes Concentrates on failures
- 12. 12 LEADERSHIP DEVELOPMENT& TRAINING Great Leadership Great leadership enhances the impact of basic supervision behaviors
- 13. 13 LEADERSHIP DEVELOPMENT& TRAINING Great Leadership Great Leadership Highly dedicated to developing unique abilities in each employee to support the mission Actively works to build community while focusing on individual needs Highly dedicated to building commitment to the mission, instills concern for high standards in each employee Sets example, puts employees' needs ahead of own but impersonally
- 14. 14 LEADERSHIP DEVELOPMENT& TRAINING Great Leaders Impact Employee Behavior and Productivity By: Inspiration Intellectual Stimulation Individualized Consideration
- 15. 15 LEADERSHIP DEVELOPMENT& TRAINING Inspiration •Goes beyond self interest •Displays power & confidence •Talks of values •Models ethical standards •Considers moral & ethical implications •Emphasizes the collective mission •Talks optimistically •Expresses confidence •Talks enthusiastically •Arouses awareness about important issues
- 16. 16 LEADERSHIP DEVELOPMENT& TRAINING Individualized Consideration •Individualizes attention •Focuses on employee strengths •Teaches and coaches •Differentiates among employees
- 17. 17 LEADERSHIP DEVELOPMENT& TRAINING Which characteristics of Great Leadership will you use to take your leadership to the next level?
- 18. 18 LEADERSHIP DEVELOPMENT& TRAINING Abraham Maslow’s Hierarchy of Needs Basic Physiological Safety & Security Love & Belonging Esteem Self- Actualization
- 19. 19 LEADERSHIP DEVELOPMENT& TRAINING
- 20. 20 LEADERSHIP DEVELOPMENT& TRAINING What motivates you? Rank these 12 job factors in order of their current importance to you. Feel free to add any you think are missing: 1 is highest 12 is lowest __ The opportunity and resources to do the best job I can __ Job security __ Good working conditions (safe environment, cafeteria, on-site child care) __ The opportunity to learn new things in my job or through company training __ An atmosphere that emphasizes company rules, regulations and policies __ Freedom and responsibility to do things my way __ Bonuses for accomplishments (in addition to regular raises) __ The opportunity for advancement __ A job that is routine without much change from day to day __ Getting praise, recognition and appreciation for my work __ Management that treats everyone the same, regardless of the circumstances __ An interesting job that I enjoy
- 21. 21 LEADERSHIP DEVELOPMENT& TRAINING Achievement Mindset Protective Mindset Behaviors at Work
- 22. 22 LEADERSHIP DEVELOPMENT& TRAINING Common Ways Leaders Can Demotivate Employees • Micromanaging • Not Communicating • Threatening • Overworking • Disrespecting • Acting Superior • Getting Back at Someone / Retaliation • Not Showing Any / Enough Appreciation
- 23. 23 LEADERSHIP DEVELOPMENT& TRAINING
- 24. 24 LEADERSHIP DEVELOPMENT& TRAINING Dominant •Task and Data Focused •Directly Assertive •Fast paced Steady •Relationship Focused •Indirectly Assertive •Slow paced Influential •Relationship Focused •Directly Assertive •Fast Paced Conscientious •Task and Data Focused •Indirectly Assertive •Slow paced
- 25. 25 LEADERSHIP DEVELOPMENT& TRAINING Changing a Lightbulb - A Bright Exercise
- 26. 26 LEADERSHIP DEVELOPMENT& TRAINING Matching Leadership Style to Follower Readiness CoachingDirecting Empowering Low Competence High Motivation Low Competence Low Motivation High Competence Low Motivation High Competence High Motivation Supporting
- 27. 27 LEADERSHIP DEVELOPMENT& TRAINING Appreciative Feedback Thank you for your hard work! You are a valuable asset to the TVA team.
- 28. 28 LEADERSHIP DEVELOPMENT& TRAINING Let’s Role Play Giving Appreciative Feedback