The document provides release notes for version 3.12 of TUOSYSTEMS.COM. Key updates include: 1) Allowing dealers to modify orders by changing recipient details, sizes, addresses, and personalization as long as the total amount and price do not change. Modifications will be through a new three-step editing screen. 2) Enhancing the ability to review failed credit card transactions and clarify order status for successful transactions after multiple attempts. 3) Customizable store opening/closing email reminders that can be sent on a per-store basis, as well as dealer-level default reminders. 4) Miscellaneous bug fixes and improvements to things like customer and units

1. February 11, 2014
TUO TECHNOLOGY ALERT
VERSION 3.12 OF TUOSYSTEMS.COM
IMPORTANT NEWS FOR SCHEDULED NEW RELEASE OF
TUOSYSTEMS.COM SCHEDULED FOR TUESDAY, FEBRUARY 11
ORDER MODIFICATION
 Order Modification – Within the next few weeks TUOSYSTEMS.COM will allow every Dealer User
to modify orders—a process that currently can ONLY be done by involving
support@teamuniformorders.com.
o Allow editing of order if total amount does not change. This is allowed also if CC is not
settled.
 Recipient name, phone, organization, email address.
 Catalog product sizes if no price change.
 Shipping address.
 Personalization if no price change.
o All Order Modifications will be done on single Edit Order Screen that will be a new functional
area entirely.
o Order Modifications will be a simple, 3 Step process that will be self-explanatory.
o The platform automatically ensures that any CC upcharge, refund, void is successful before
orders are completed and changes are saved to the database, which guarantees
TRANSACTION integrity.
o The platform will auto-detect if order has previous modification that required an upcharge,
with Order Status Notification displayed that no edit change is allowed if a previous
upcharge already took place.
o Details are provided ON SCREEN, BUTTON, and POP-UPS about Partial Refunds and
Upcharge amounts.
o Check orders allow modification of most items as long as not past 120 days.
o Zero Dollar orders allow all modifications unless a price increase is required.
o If quantity is set to 0 for all items in an order, then automatically cancels the order and
refunds all money including shipping, sales tax, handling fees.
o Allows editing of products with multiple colors (fixes previous “bug”).
o Display warning should any CC order enter an error state where Order Total does not equal
Customer Paid.

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Ability to review Failed Credit Card Transactions. Some cases Support and Dealers need to see failed CC
transaction attempts for Players and Spirit shoppers. DEBIT CARDS for example: $1,600 held on a single
shoppers Bank Debit Card.
o Enhanced this screen to let User know that there was success for an order CC Authorize.net-capture on
future attempts. Make it clearer that the order was successful on the 2nd or 3rd try.
On My Account: review Authorize.net Profile--now more clear about the 3 steps needed to ensure proper
integration with TUOSYSTEMS.COM:
o API Login / Key
o Transaction Detail API
o Customer Information Manager (CIM)
AUTO STORE NOTIFICATIONS
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Allow per Store (Club, Regular Team) customized Store Open Invite emails. Find this on the actions link for
a Club or Regular Team.
New Email Reminder about Store Closing. On a per Club and Regular Team basis allow Automatic
Reminders that store is closing and the players need to order.
o Sent to all players who have not yet ordered or opted out.
o Sent 3 days before, 1 day before at 12 pm by Dealer preferred time zone.
o Sent 8 hours before store closing of the end date.
Allow Dealer-level Store Closing Email Reminder (under My Account as system-wide default, or at
individual Club and Regular Team levels).
MISCELLANEOUS BUG FIXES, GENERAL SYSTEM IMPROVEMENTS
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Customer Report now includes Customer Phone Number.
Customer Report “bug” with Spirit stores showing Store contact for First Name and Last Name.
Edit Order screens now have Breadcrumbs (easy navigation back / forth).
Disable Auto-Complete of Credit Card Numbers. This is a browser setting which will make it unlikely that a
public computer will store shoppers’ Credit data.
Adding Player was incorrectly warning about duplicate player with same number (“bug”). Now fixed.
Spirit Stores now allow filtering by Team / Organization on Units Report, Name and Number Report, Digits
Report, Financial Report, Shipping Address Report, Get Order Receipts, Customer Report.
Usernames that Players pick upon first login can now be their Email Address. This will become the
standard soon during player creation and initial invite.
Players have a new attribute called “RETURNING” vs. “NEW.” Now, when START FRESH or COPY TO
NEW YEAR IS used to duplicate Clubs, Players auto-default to “Returning.” Also now supports this
designation for Players on Club / Team imports.
Units Report – Allow User to select to NOT INCLUDE Catalog Products with Zero orders.
Catalog Products--“bug” fix with Catalog Products allowing multiple colors on store front. Bug was that the
system was pre-selecting one of the multiple colors in some cases. Rule now is never pre-select a color for
a product with multiple colors.
Store Remittance Phase II (where TUO is the Payment Receiver) – Store Accounting Remittance reports in
main GUI:
o Accounting upload and Delete (being enabled in TUO Support dash enables easy ability to retrieve
Remittance payment report.
o Dealer needs to just click and download from Request Remittance screen
o Correct error message, “Remittance request cannot created, I forgot to enter EBT /Bank info.”
Make "OPTIONAL" the default setting rather than "REQUIRED" on the Spirit Stores since this is the most
used and one less thing to click on to change.
Do not allow Player Numbers to be changed by Club Manager or Team Manager after a team is marked
complete or it’s past the end date.