Tuliswa Tofu has over 10 years of experience in human resources. She currently works as a Human Resource Practitioner at Transnet Freight Rail where her responsibilities include managing the employee assistance program, organizational culture initiatives, change management processes, recruitment, talent management, and performance management. Previously, she worked as a Human Resource Assistant at Transnet Capital Projects where her roles included employee relations, training coordination, and contract administration. She has a B-Tech in Human Resource Development and qualifications in secretarial studies, time management, and leadership.

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CURRICULUM VITAE
Physical Address: 37 Weimer Street, Parow West, 7500
Tel Work: 021 940 1851
Cell No: 083 418 3021/0741066590
PERSONAL DETAILS
Surname: TOFU
Names: TULISWA
ID Number: 7512231046084
Employment Equity: AFRICAN FEMALE
Notice Period: ONE CALENDER MONTH
Location: CAPE TOWN
EDUCATIONAL HISTORY
Name of Institution Completed QUALIFICATION
Cape Peninsula University of
Technology
2011 B-Tech Human Resource
Development
Cape Peninsula University of
Technology
2008 N.D Human Resource
Management
Nqabara Senior Secondary
School
1994 Matric
OTHER ADDITIONAL COURSES/TRAINING
Secretarial Diploma, Time Management and Leadership, Advance EAP
COMPUTER KNOWLEDGE AND EXPERIENCE
Ms Word, Ms Excel, Ms PowerPoint, Ms Outlook, SAP
EMPLOYMENT HISTORY
Name of Company Period Position
TRANSNET FREIGHT RAIL November 2010 - To Date HUMAN RESOURCE
PRACTITIONER

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TRANSNETCAPITAL
PROJECTS
June 2007- October 2010 HUMAN RESOURCE
ASSISTANT
UNIVERSITY OF
STELLENBOSCH FACULTY OF
HEALTH SCIENCE
August 2002 – May 2007 ADMINISTRATIVE
ASSISTANT
Company: TRANSNET FREIGHT RAIL
Position: HUMAN RESOURCE PRACTITIONER
No. Of employees: 2000
Period of Employment: October 2010 - To Date
Main Job Function:
EAP (Employee Assistance Programme):
• Review, implement and recommend best practice EAP policies, guidelines and
procedures so that human capital management needs are addressed and aligned
to Transnet Freight Rail business objectives and Group’s People Management
initiatives
• Provide counselling and direction to employees and managers in order to address
employment related matters.
• Advise staff and line management on policies and procedures so that employees
are aware of these policies and procedures and ensure line managers are
equipped with the relevant knowledge on EAP service providers, guidelines and
procedures so that they are better equipped to manage staff.
• Roll-out of EAP management services to all employee’s, Monitoring of EAP
utilization,
• Partner with line to effectively utilize employee wellness program.
• Identify trends to implement initiatives to address trends, analyse monthly reports
& identify trends for the region.
• Encourage participation and utilization of Wellness programs through awareness
and events. Support line to address trends and manage day to day EAP issues,
Coordinate Wellness Programme.
• Ensure roll out of Wellness days for the cape region, organise pre-retirement
counselling sessions and Facilitate funeral scheme benefit.
• Conduct training when required.
• Train staff with regards to new legislation.
• Sensitize staff with regards to their rights and responsibilities.
Organisational Culture Charter:
• Manage the Annual Culture Scoring process for region; continuously drive a culture
of recognition by creating awareness of our Culture charter initiatives, Execute on
various People and Culture initiatives as required from time to time.
• Responsible for feedback of Culture Charter scoring results at site, Sets up
dialogue sessions with site management and employees where appropriate,
Reviews agreed actions by site management team.
• Engages in dialogue with employees to discuss action plans / commitments to be
made.
• Establish, enable and lead a network of site-based culture charter champions
across region.
• Establish and maintain the culture charter champion data base for the region.

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• Assist Champions where necessary. Drive the co-ordination and implementation of
the employee satisfaction and best company to work for surveys
Change Coordinator:
• Participate in the definition, implementation and ongoing evolution of Change
Management operational processes.
• Act as a central point of contact for changes requiring approval, facilitate and
manage the approval process by gathering input from stakeholder groups within
TFR-RME.
• Work with subject matter experts, vendors and business teams to develop action
plans to address improvement opportunities for changes that generate incidents as
a result of implementation.
• Deliver effective communication to internal support teams, management teams
and Employees.
• Ensuring appropriate communication and change awareness.
• Identify improvement opportunities, increasing process, team, or individual
efficiency, effectiveness, and capacity.
• Maintain change management documentation and follow up on actions to ensure
completeness.
• Responsible to coordinate training and approach Providers on change
programmes, Roll-out of the change toolkit to enable Change Management skills.
• Identify and source programs to enable employees to cope with change.
• Responsible for change management processes.
Recruitment:
• Responsible to ensure that line managers have submitted an approved Requisition
Form to enable advertising of the available position.
• Responsible for the overall recruitment process such as receive CV’s and screening
of applicants, arrange Interview and Conduct Interviews, conduct MIE check for
the shortlisted candidates.
• Inform candidate whether successful/unsuccessful, preparing documents for the
successful candidate and inform line to prepare a work station for the employee
and inform Payroll
• Obtain necessary personal details of new recruits and orientate new recruits.
Ensure new recruits details are sent to the payroll department.
• Participate in salary adjustments and promotions. Ensure these processes happen
smoothly.
• Provide weekly recruitment statistics to management. Provide a headcount for
their area Report on staff movement
• Respond to inquiries pertaining to HR administrative matters (such as number of
leave days available to an individual)
• Ensure all personnel files are maintained and complete
• Responsible for Drafting/Checking of offer letters, once approval of letters received
draw schedule to distribute the employee appointment documents.
• Prepare letters of appointment for new recruits and Process documentation (such
as Medical Aid, Pension Fund).
• Ensure that new employees are optimally inducted and on boarded into the
business and teams, Responsible for ensuring employee engagement and take
ownership for the marketing of our employee value proposition.

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Talent Management:
• Co-ordination of all placements and assessments of GIT, TIT and EIT.
• Follow-ups with the Department to ensure that notch progressions are done.
• Ensured all forms are correctly filled and signed by relevant bodies before
submission
• Assist in the preparation of the Skills Development Plan, including the workplace
skills plan and Annual Training Report so that a Group consolidated report can be
prepared for the Department of Labour.
• Responsible to collect and consolidate all performance scorecards, communicate
changes to policies, procedures and HR processes pertaining to capacity building
and talent management so that employees are aware of policy and procedural
changes that affect them.
• Assist in the resolution of capacity building and talent management related
queries.
• Facilitate and arrange monthly Mentorship meetings as requested.
• Provide training administration for all training courses according to the skills
development plan.
• Maintain SAP system to ensure that accurate records are maintained at all times.
• Responsible to administered bursaries: Opening new bursary files, Auditing old
bursary files, Preparing debt memos; submissions and letters, pending files,
updating progress reports and SAP. Ensure bursary database is up to date.
• Performance Management Train and support managers on understanding our high
performance culture and executing on our Performance Management Processes.
• Ensured compliance with performance appraisal of all employees
• Ensured all employees on management level have scorecard
• Manage training budget utilization and ensure all employees attend training as per
training plans.
• Represent the Cape region on talent development monthly meetings.
Company: TRANSNETCAPITAL PROJECTS
Position: HUMAN RESOURCE ASSISTANT
Period of Employment: June 2007- October 2010
Main Job Function:
Employee Relations:
• Taking part in disciplinary hearings in an advisory capacity, ensure the disciplinary
hearing process is followed correctly.
• Liaise with the line manager, and chairperson in this regard
• Assist in the management and administration of the grievance and disciplinary
processes of the local business committee.
• Compile Employment Equity statistics, staffing statistics, Training and development
statistics and co-ordinate disciplinary and grievance processes.
• Responsible for ensuring that ER policies and procedures are implemented and
communicated to Line Managers including arrangement of ER training.
Training:
• Assist in the preparation of the Skills Development Plan, including the workplace
skills plan and Annual Training Report so that a Group consolidated report can be
prepared for the Department of Labour.
• Training coordinator and compile update monthly and annual reports prepare
training material, schedule training co-ordinate all training requirements.

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• Responsible to communicate changes of policies, procedures and HR processes so
that employees are aware of policy and procedural changes that affect them.
• Coordinate performance management processes; arrange external training and
assessment centres as per the requirements including the logistics, drinks and
food.
• Ensure that all relevant training documentation relating to the completion of the
WPS are collected, updates and filed. Advise line management on all training
related issues.
• Monitor employee development plans.
• Assist in implementation of new initiatives (Safety Campaign).
• Culture charter Champion/site coordinator for the Cape.
Contract Administrator:
• Track HR information on the SAP system and HR Focus system to ensure that
accurate records are maintained at all times.
• Distribute and collect timesheets.
• Maintain employee personnel files so as to ensure they are updated at all times.
Company: UNIVERSITY OF STELLENBOSCH FACULTY OF HEALTH SCIENCE
Position: ADMINISTRATIVEASSISTANT
Period of Employment: August 2002 – May 2007
Main Job Function:
• Office administration and support typing, compiling reports, writing and filing of
documentation such as memos, letters, minutes, reports, telephone lists
Planning and organising activities such as diary, conferences, schedule patient’s
appointments.
• Liaise with Sponsoring companies, Ethics Committee and Patients.
• Prepare and organise documents for application to conduct a new research
project.
• Review contract and handle telephone enquiries.
• Handle financial aspects such as invoices, cheques, and petty cash
• Order stationery, consumables
Skills developed from my experience:
• Financial management skills
• Presentation skills
• Facilitation skills
• Coordination skills
• Research skills
• Customer Relations skills
• Interpersonal skills
• Good communication skills (verbal and written)
• Report writing skills
• Ability to work under pressure
• Ability to maintain confidentiality
• Ability to work in a team as well as independently

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REFERENCES:
Hendri De Jongh
Contact Numbers: 0219401800/083455 6326
Andiswa Lefakane
Contact Numbers: 0112316506/0835791 192
Denise Jacobs
Contact Numbers: 0218016421/0828253026