- Mercy Chifundo Mhura is currently the HR and Health & Safety Manager at Robenco Construction Pty Ltd in Gauteng, earning R455,000 per year plus benefits. - She has over 15 years of experience in human resources and administration roles. Her experience includes managing HR functions, recruitment, training, and health and safety programs. - She holds an NQF 6 qualification in Human Resource Management from UNISA and has implemented various HR initiatives that have improved companies' BBBEE status and talent management programs.

1. MERCY CHIFUNDO MHURA
SUMMARY
• ID Number: 7303041499089
• Profile: Female - Single
• Driver’s license: Code 10 (C1)
• Residential Address: 408 Mitchmore Court,
90 Mitchell Street. Berea.
JHB. 2198.
• Contact Details: mhuram@gmail.com
+27 76 230 3500 /063 248 7900 (M)
+27 11 048 8589 (H)
• Current Position: HR and Health & Safety Manager
• Company: ROBENCO CONSTRUCTION PTY LTD
• Preferred location: Gauteng
• Current Package: R455 000 per annum plus
• Benefits: Medical Aid & Company Cellphone
• Desired Package: Market –related plus benefits
ACHIEVEMENTS
• Successfully managed the project of training women in small-scale
businesses and starting up individual and group businesses for
them in line with the donor requirements (NGO – UN) for NABW.
• Was part of the team that compiled and implemented SFU
Engineering Code of Conduct and Practice, Policies and Procedures
in line with BCEA.
• Implemented and introduced efficient and effective timesheets for
easy capturing of payroll and time-management for operations at
SFU Engineering.
• Training coordinator, induction trainer and Merseta rep for SFU
Engineering.
• Awarded NQF 6 by UNISA ( Programme in Human Resource
Management)
• Successful ISO90001 Audit for Vuza Group
• Facilitator training (Train-the-Trainer) – Gallup Inc. Dubai.
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2. • Improved the BBBEE status of DORMA SA PTY LTD and Robenco
Construction PTY LTD.
• Successfully implemented the first phase of
TalentManagement@DORMA.
• Implemented PMS for Robenco Construction PTY LTD.
• Achieved the first phase of SACPCMP for Robenco Safety Officers.
• Appointed member for the Master Builders Association (MBA
North) Forum.
WORK EXPERIENCE
Jan 2014 – Oct 2015 ROBENCO CONSTRUCTION PTY LTD -
PRETORIA
HR AND HEALTH & SAFETY MANAGER
Key functions/ Responsibilities:
Compensation and benefits
• Develop strategic compensation plans
• Align performance management systems with compensation
structure
• Negotiate and arrange for group health care benefits with
service providers
• Manage and improve the employee benefits already in place
• Monitor leave benefits in line with company policies
• Maintain records and compile statistical reports concerning
personnel-related data such as hires, transfers, performance
appraisals, and absenteeism rates.
Training and Development
• Administer induction of new recruits according to company
induction policy.
• Organize leadership training and professional development
seminars and workshops in line with the company WSP and
ATR.
• Oversee needs assessment to determine when and which
training is required to help productivity and performance.
• Manage graduate programmes, learnerships and apprenticeship
programmes.
• Develop and implement employee development strategy and
succession planning and talent management.
• Analyse training needs to design employee development and
health and safety programs.
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3. Employee and Industrial Relations
• Analyse statistical data and reports to identify and determine
causes of personnel problems and develop recommendations for
improvement of organization's personnel policies and practices.
• Investigate and report on industrial accidents for insurance
purposes.
• Represent organization at personnel-related hearings and
investigations. CCMA and Union meetings representations and
negotiations. (NASECGWU- National Security Commercial &
General Workers Union).
• Conduct exit interviews to identify reasons for employee
termination.
• Serve as a link between management and employees by handling
questions, interpreting and administering contracts and helping
resolve work-related problems.
• Advise managers and / or directors on organizational policy
matters such as employment equity and recommend needed
changes.
• Provide current and prospective employees with information about
policies, job descriptions, working conditions, wages, and
opportunities for promotion and employee benefits.
• Examine, improve and manage current workplace policies
• Provide training to employees and managers on workplace policies.
• Study legislation, arbitration decisions, and collective bargaining
contracts to assess industry trends.
• Develop and/or administer special projects in areas such as
employee wellness programs.
Recruitments and Selection
• Develop strategic solutions to meet workforce demands and labour
force trends.
• Oversees the recruitment and selection processes as well as
compensation and benefits to find ways to appeal to highly
qualified applicants.
• Develop and implement a retention strategy for talented employees.
HR Administration
• Perform challenging staffing duties, including dealing with
understaffing, refereeing disputes, firing employees, and
administering disciplinary procedures.
• Cost Report meetings and MANCO reports monthly.
• Annual EE, ATR and WSP compilation and submission.
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4. • Confirmation of employment and third party liaison( e.g. garnishee
orders)
• BBBEE Champion – compilations and verifications submissions.
Health and Safety
• Oversee the overall health and safety programmes.
• Plan, implement and co-ordinate strategic and practical safety
programmes.
• Assess and/or evaluate health and safety reports and drive
continual improvements in all key health and safety
requirements.
• Empower various levels of management on required health and
safety procedures.
• Manage and empower Health and Safety Officers.
• Responsible for performance of Health and Safety officers.
• Health and Safety audits & Site Visits and inspections
Reason for leaving: Retrenched - Company is closing down
Oct 2013 - Jan 2014 ULWEMBU BUSINESS SERVICES PTY LTD –
NORTH RIDING
PROJECT CONSULTANT
Key functions/ Responsibilities:
• Weekly reports presentations and data analysis.
• Conducting client surveys.
• Day to day project administration.
• Day to day work documentation.
• Sourcing client information.
• Monthly report-writing
Reason for leaving: End of project
Oct 2012 – Apr. 2013 DORMA SA PTY LTD KYA SANDS-
RANDBURG
HR MANAGER
Key Functions/ Responsibilities:
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5. • Implement corporate standards, structures and processes across,
using the company’s competency model.
• Recruitment and Talent management. Deploy and drive the global
Talentmanagement Program in the respective Country and Region,
including strategic succession management and the execution of
individual Training & Development measures (both locally and by
incorporating global DORMA programs and activities.
• Business Ally: Lead the local HR functions - BBBEE and Skills
Development ambassador. Implement the EE Policy in line with the
BCEA.
• Operational Executor: Provide professional daily HR advice to local
managers and employees in line with applicable laws and
regulations, as well as with global and local policies and
procedures and DORMA’s code of conduct, compliance guidelines.
• Credible Activist: Apply the Area HR Strategy into excellent local
HR structures and processes, enabling the Country to succeed
towards DORMA 2020.
• Support as proactive Change Agent in acquisitions, restructuring,
and realignment activities.
• Manage local Compensation & Benefits activities under
consideration of Global and Regional guidelines.
• Implement global HR Controlling standards and drive local HSE
initiatives.
• Active Business Partner – including HR activities, within the
Country and Region.
• Strong relator with internal and external interfaces (local
management, universities, social partners, employee
representatives – work councils and Trade Unions).
• Coordinate with finance in terms of litigations and accounting.
• Global HR reports.
• Payroll – working with outsourced company.
Reason for leaving: End of Contract
Jan 2012 – Sept 2012 VUZA GROUP CHAMDOR
KRUGERSDORP
HUMAN RESOURCE OFFICER/GENERALIST
OVERVIEW:
Provide full HR generalist functions to the relevant business units,
including payroll, recruitment, performance management, training
and development, IR and general HR administration and reporting.
Managing junior staff i.e. HR Admin, Receptionists, Interns, Cleaners
and Security guards.
Key Functions/ Responsibilities:
• Management and Employee Support (HR/ER):
• Recruitment and Selection
• HR Administration
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6. • Performance Appraisal
• Payroll full function
• Training and Skills development
• Compensation and Benefits
• Employee Relations and IR.
• CCMA and Union representations.
Reason for leaving: Retrenchment (LIFO)
Mar 2008 – Dec 2011 SFU ENGINEERING SAA, OR TAMBO
INT. JHB
HR ADMINISTRATOR
Key Functions/ Responsibilities:
• Full Function Payroll processing.
• Provide HR advisory services to the operations
• Manage employees records
• HR audit
• Training coordination and skills development.
• WSP, ATR & Records and reports for SETA and MERSETA.
• Coordinate induction training.
• Recruitment and termination process.
• Management of queries, grievances and disciplinary hearings.
• CCMA and Union meetings and representations and bargaining
council – SATAWU.
• Information management within the organisation and third parties.
• Maintenance of organisational structures.
• Monthly management reports (overtime, training etc.)
• Responsible for management and administration of all social events
(Year-End functions, Funerals, Team-Building, and Weddings etc.)
Reason for leaving: Career growth and advancement
Mar 2007 – Feb 2008 AQUAPRIME POOL SERVICES- PTA
OFFICE ADMINISTRATOR
Key Functions/ Responsibilities:
• Monthly budget accruals for company operations.
• Drawing up overall monthly service schedules and reports.
• Diary management, meeting arrangements and minute taking.
• Sign-up contracts for new clients and follow-ups on outstanding
jobs and accounts.
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7. • Bank statement recons, invoicing and quotations. Full
administrative function.
• Assign jobs, monitor log books for company vehicles for
technicians.
• Basic book-keeping and petty cash management.
• Payroll processing- Weekly wages for technicians and monthly for
office staff.
Reason for leaving: Career growth
SYNOPSIS:
Prior to the above, I have worked in Non-Governmental and
international organisations in Marketing & Sales and Project
Management positions before embarking on a career change
to Human Resource Management as outlined below:
Nov 2005 – Feb 2007 COMMUNICA ELECTRONICS PTY LTD- PTA
COUNTER SALESPERSON
Feb 2002 – Aug 2005 EDCON GROUP PTY LTD JHB
FIELD MARKETING ASSOCIATE (FMA)
April 1996 – Oct 2000 NATIONAL ASSOCIATION OF
BUSINESSWOMEN (NABW) NGO
PROJECT OFFICER
Oct 1995 – Mar 1996 UNIVERSAL INDUSTRIES LTD
SALES PROMOTER
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8. EDUCATION & TRAINING
TERTIARY
UNDERGRADUATE : BCOM DEGREE IN HRM
INSTITUTION ATTENDED : MANCOSA
(MANAGEMENT COLLEGE OF
SOUTHERN AFRICA)
MANCOSA (2014 - 2016) : CURRENTLY STUDYING
HUMAN RESOURCE MANAGEMENT
BUSINESS MANAGEMENT
FINANCIAL ACCOUNTING
MANAGEMENT ACCOUNTING
ECONOMICS
BUSINESS LAW
BUSINESS COMMUNICATION
BUSINESS STATISTICS
BUSINESS MATHEMATICS
INFORMATION SYSTEMS
INSTITUTION ATTENDED : UNIVERSITY OF SOUTH AFRICA
QUALIFICATION PASSED : NQF 6 HRM - DIPLOMA
YEAR OBTAINED : 2010
MAJOR SUBJECTS : HUMAN RESOURCE FUNCTION;
HUMAN RELATIONS;
LABOUR RELATIONS;
TRAINING & DEVELOPMENT.
INSTITUTION ATTENDED : LONDON CHAMBER OF
COMMERCE AND INDUSTRY (LCCI)
QUALIFICATION PASSED : CERTIFICATE- LEVEL 3 (DIPL. EQV.)
YEAR OBTAINED : 1995
MAJOR SUBJECTS : MARKETING,
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9. SELLING & SALES MANAGEMENT,
ADVERTISING
PUBLIC RELATIONS
SECONDARY
LAST SCHOOL ATTENDED : CHICHIRI SEC. SCHOOL
STANDARD PASSED : O-LEVEL (GCE)
YEAR OBTAINED : 1994
SUBJECTS : English
: Commerce
: Mathematics
: Bible Knowledge
: Geography
: Chichewa
COMPLETED SHORT COURSES
COURSE NAME : SAP B1 AND HANSEN SYSTEMS
PRESENTED BY : IN-HOUSE TRAINING
DATE COMPLETED : 2008
COURSE NAME : MANAGING YOUR HUMAN RESOURCES
PRESENTED BY : THE SOUTH AFRICAN LABOUR GUIDE
DATE COMPLETED : 2009
COURSE NAM : VIP PAYROLL ADMINISTRATOR
PRESENTED BY : SOFTLINE VIP ACADEMY - MENYLYN
DATE COMPLETED : 2010
COURSE NAME : INTER. PASTEL ACCOUNTING (V10.2)
PRESENTED BY : SMD SOLUTIONS – IN-HOUSE
DATE COMPLETED : 2010
COURSE NAME : PASTEL PAYROLL
PRESENTED BY : PASTEL SOFTLINE – SANDTON
DATE COMPLETED : 2012.
COURSE NAME : TRAIN-THE-TRAINER (FACILITATOR)
PRESENTED BY : GALLUP INC - DUBAI
DATE COMPLETED : 2013
COURSE NAME : FIRST AID LEVEL 1
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10. PRESENTED BY : SEESA SKILLS TRAINING PTY
DATE COMPLETED : 2014
COURSE NAME : POLICY DEVELOPMENT,
FORMULATION, IMPLEMENTATION
AND AUDITING
PRESENTED BY : DR. ANDRE PARKER
UP-GRADE SECURITIES MANAGEMENT
DATE COMPLETED : 2014
I have also attended a number of workshops and seminars in
Labour Relations Act, EE, Construction & Building Regulations
Act, Health & Safety, SACPCMP, BBBEE, Skills Development and
Employment Equity.
PROFESSIONAL SKILLS
• Communication
• Cognitive
• Disciplinary handling (IR/ER) CCMA Representations
• Conflict Assessment and resolution
• Service Orientation
• Interpersonal skills
• Job evaluation and grading, talent management
• Liaison, Negotiation and Influencing, Co-ordinator
• Confidence and decisiveness
• Policies development, formulation, implementation and Auditing
• Skills development
• Interpersonal relations.
• Payroll
• Report writing, Facilitation and Presentations
• HR Projects Management
• Compiling employment contracts (individual and
subcontractors)
• Staff induction process
• HR Generalist Functions
• Union Representation and Negotiation
• Auditing
• Project Management Administration
• Health and Safety Risk assessments and incidents investigation
ADVANCED COMPUTER LITERACY:
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11. • MS Office Excel, Word, Power Point, Visio, Publisher & Outlook
• Pastel Partner Accounting & Pastel Payroll
• VIP Premier Payroll
• Mindjet Manager
REFEREES:
MR. ROB HENDERSON
MANAGING DIRECTOR
ROBENCO CONSTRUCTION PTY LTD
TEL.: 012 424 0820
CELL: 083 449 0358
E-MAIL: rob@robenco.co.za
MR. BRENDAN LAMPRECHT
BUSINESS DEVELOPMENT MANAGER
DORMA-SA PTY LTD
TEL: 011 510 1500
CELL: 072 986 6794
E-MAIL: brendan@dorma.co.za
MS LAKSHMI PARASURAM
AREA HR DIRECTOR – MMA
DORMA GULF DOOR CONTROLS FZE
DUBAI – UNITED ARAB EMITARES
TEL: +971 4 802 0400/ +971 4 802 0370
CELL: +971 5022 81805
E-MAIL: lakshmi@dormagulf.com
MS GLENDA SENGOARA
DIRECTOR: CORPORATE SUPPORT
VUZA GROUP
TEL: 011 762 8832
CELL: 083 968 8647 / 081 384 7923
E-MAIL: gsengoara@gmail.com
MR. AMOS CHITAMBIRA
OPERATIONS EXECUTIVE
SFU ENGINEERING FACILITIES MANAGEMENT
TEL: 011 978 3363
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12. CELL: 060 976 5695 / 084 761 3644
E-MAIL: AmosChitambira@flysaa.com
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