Implementing a sourcing tool accelerates and centralizes your sourcing activity. But how do you structure the execution team to get the most out of this spiffy new infrastructure? Meet the Sourcing Buy Desk! Establishing a centralized Buy Desk increases speed, efficiency, and effectiveness in sourcing while allowing the strategic team to focus on stakeholder alignment, satisfaction, and increasing the total business value delivered by procurement.

1. True Stories from Sourcing Warriors:
Learn Tried & True Methods for
Implementing a Sourcing Desk
David Gonzalez
Director, Global Program
Management & Solutions
Denali

2. WNS.COM
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February
26th, 2019

3. 3 © Copyright 2019 WNS (Holdings) Ltd. All rights reserved
EFFICIENCY
REACH
1
EFFECTIVENESS2
3
Increase Spend Under Management
Improve Stakeholder Alignment and Satisfaction
Maximize Total Business Value Delivered
Effective Spend & Contract Compliance
Reduce Operating Costs
Improve Speed & Cycle Times
>80%
15% savings
>20%
95%
>80%
>30%
Best-in-Class Procurement teams
measure their performance
Global procurement teams are focused on maximizing value and driving impact for
their company and business stakeholders

4. 4 © Copyright 2019 WNS (Holdings) Ltd. All rights reserved
The traditional procurement operating model is inefficient and does not align well to
achieve strategic goals for the organization
 Stakeholder collaboration
 Category strategy & planning
 Sourcing execution
 Contract negotiations
 Requisition to PO
 Invoice to payment
Strategic
Execution
Transactional
TACTICAL
should be out-tasked to
most efficient and
effective team
Transactional
Execution
TACTICAL
80% of time spend
on these activities
STRATEGIC
20% of time spent on
these activities
STRATEGIC
Co-Ownership;
spend 80% of time
on these activities
Strategic
Current State Future State

5. 5 © Copyright 2019 WNS (Holdings) Ltd. All rights reserved
To change the game, procurement teams needs to segment their work and separate tactical
execution from strategic tasks to optimize delivery across the end-to-end process
Source
Develop
Strategy
Build
Portfolio
Contract
Request &
Order
Invoice & Pay
Category Management Source to Manage Req To Pay
Manage
Sourcing Execution Team
(aka Sourcing Desk)
 Sourcing / RFP execution
 Contract authoring / negotiation
 Supplier management and performance optimization
Transactional Execution
Team
Category
Management Team
 Market, spend and business
assessment
 Category strategy / plan development
 Proactive oversight of execution teams
 Requisition to PO management
 Order fulfilment; e-Catalog management
 Invoice processing / queries
REACH
Increase Strategic Approach to
Spend Management
EFFECTIVENESS
Increase Savings, Business Value
Delivered
EFFICIENCY
Increase Compliance, Drive
Automation
A centralized execution approach increases efficiency and
effectiveness while creating bandwidth for strategic work.

6. 6 © Copyright 2019 WNS (Holdings) Ltd. All rights reserved
Sourcing Desk – Guiding Principles:
One Team | Robust Execution | Stakeholder Satisfaction
Process
People
Technology
 One team focused on sourcing
execution as primary role
Centralized Team
 Align team by key spend
categories
Category Alignment
 Single point of contact thru
sourcing process
Minimize Handoffs
 Projects defined by complexity
level: Simple, Standard or
Complex
Project Tiers
 Standard, repeatable sourcing
process and methodology
6 Step Sourcing Process
 For key spend categories –
include category strategy,
preferred suppliers, etc.
Category Playbooks
 Central intake for triage and
project assignments
Project Intake
 Library of RFx templates
RFx Templates
 Key metrics such as project
count, spend, savings, and cycle
time
Project Reporting
Building a Sourcing Desk will increase efficiency and effectiveness while freeing
bandwidth for Category Managers to focus on strategic activities

7. 7 © Copyright 2019 WNS (Holdings) Ltd. All rights reserved
Client Case Study – Global Sourcing Execution Program
Fortune500AthleticFootwear&ApparelManufacturer& Retailer
CHALLENGE
Scalability – Business is growing rapidly and Global Procurement organization has limited internal
resources to support incoming demand and business requests
RESULTS
Since 2015
$1.8 B
SPEND INFLUENCED
~1,000
PROJECTS
$400 M
TVC
91%
C-SAT
(AVG. SCORE)
~9.5
WEEKS
(AVG. CYCLE TIME)
500+
biz stakeholders
30+ global
offices supported
SOLUTION
Implemented a global Source-to-Contract execution team of 10 resources to provide on-demand
support across client’s three major business operation centers

8. 8 © Copyright 2019 WNS (Holdings) Ltd. All rights reserved
Client Case Study – Global Sourcing Support Program
Fortune500 Coffee,Beverage, and Food RetailChain
CHALLENGE
Cost Savings – As business expanded globally, Global Sourcing was pressured to deliver cost
savings to help fuel their growth. Global Sourcing was limited on internal resources to achieve their
annual savings target.
RESULTS
Year 2
SOLUTION
Implemented a flexible, onsite team comprised of 14 resources to provide market intelligence,
analytics, sourcing execution and end-to-end strategic sourcing
$650 M
SPEND INFLUENCED
$25 M
SAVINGS REALIZED
87
PROJECTS
COMPLETED
40+
PARTNERS
SUPPORTED

9. 9 © Copyright 2019 WNS (Holdings) Ltd. All rights reserved

10. Thank You!
David Gonzalez| David.Gonzalez@wns.com