Tricia Hackett Resume
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Tricia E. Hackett has over 15 years of experience in client care management, compliance, and administrative roles in healthcare and business settings. She has a background in areas such as complaint resolution, front-line supervision, project implementation, and confidentiality law. Her professional experience includes roles such as Compliance & Client Care Manager, Compliance & Client Care Coordinator, and Client Care Services Supervisor at The Phoenix Center, a treatment facility. She also has experience as a Billing Specialist and is pursuing an MBA while volunteering with various local non-profits.
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My resume 2016
Dear Sir/Madam,
I am presently seeking out an employer who will allow me to utilize my administrative support, customer service, organizational abilities and computer knowledge.
As you will find in my resume that I have attached I make sure that customers have a full understanding of what to expect from me and deliver on my commitments. I enjoy building
customer confidence by listening to customers’ needs and concerns and addressing them with diligence. My thorough knowledge of a company's policies, procedures, and products allows me to solve customer requests independently and take the initiative to research problems on my own and find workable solutions.
I am a highly focused employee who gets outstanding results. I am consistently coming up with newer, more efficient ways to complete my work. I am very detail oriented and do an excellent job prioritizing my tasks to ensure key objectives and deadlines are met. I also understand the relative importance of projects assigned to me and consistently meet expectations.
If you feel that my qualifications have met your needs, please call me at your earliest convenience to schedule an interview. I look forward to discussing this position with you more in detail.
Thank you for your time and consideration.
Sincerely yours,
Yvette M. Uthmann
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Yvette De Costa-Smith has over 13 years of experience in customer service and administrative roles in the healthcare industry. She is currently a Team Leader Call Center at Royal Health Care, where she supervises customer service representatives and monitors calls for accuracy. Previously, she was a Client Service Manager and Quality Analyst/Administrator at Royal Health Care, where she handled client issues, ensured accurate claim processing, and assisted with training. She is proficient in Microsoft Office, healthcare databases, and call center software.
2017_Resume_Kimberly Ann Bogle
Kimberly Ann Bogle has over 20 years of experience in training, quality assurance, and medical coding roles. She has a proven track record of developing comprehensive training programs, assessing compliance, and mentoring others. Currently pursuing her Master's degree, Bogle is proficient in a variety of software and seeks to continue enhancing her skills through professional development.
Marsha Carpenter Resume 04.17.2016
Marsha L. Carpenter has over 25 years of experience in healthcare, with a focus on quality improvement, regulatory compliance, and Lean Six Sigma. She currently works as an account manager and adjunct faculty. Previously she held roles in data analysis, quality services, and surgical technology. She has a MBA in IT Management and is certified in Six Sigma Green Belt, surgical technology, and project management.
Resume
This resume is for Kimyotta Fernanders, who has over 15 years of experience in quality management, customer service, and business administration. The resume highlights their current role as Quality Management Systems Coordinator at Grifols PlasmaCare Inc., where they are responsible for quality assurance, auditing, documentation, customer issues, and training. Prior experience includes roles in organ donation coordination and customer service. Fernanders has an Associate's degree in Business Management and Marketing, as well as a Bachelor's degree in Healthcare Management that will be completed in August 2011. They are proficient in office systems and have QAI Lead Auditor Certification.
Tonya wright resume 1
The document is a resume for Tonya Wright summarizing her professional experience and qualifications. She has over 20 years of experience in healthcare and manufacturing roles, including positions as a unit secretary, certified nursing assistant, and production supervisor. Her skills include effective coaching, strategic planning, leadership, and promoting positive behavior. She holds an Associate's degree in Science and a Bachelor's degree in Health Studies.
AdrienneLLeon_2016Resume
Adrienne Leon has over 17 years of experience in healthcare management, patient flow coordination, and supervisory roles. She currently works as a Patient Flow Coordinator at CHI Baylor St. Luke's Hospital, where she manages patient intake and monitors patient flow. Previously, she was an Admissions Counselor at Texas Children's Hospital and held a manager/supervisor role at Brelian Incorporated. She has a Bachelor's degree in Health Care Administration and is proficient in various hospital systems like EPIC and Passport.
Mary Dooley Resume
Mary R. Dooley has over 18 years of experience in management, operations leadership, administrative support, and event coordination. She seeks a role as an Event Director or Management Professional where she can utilize her strong leadership, communication, organizational, and problem-solving skills. She has experience overseeing operations, budgets, and staff in healthcare and technology industries. Her most recent role was as an Integrative and Sports Medicine Fellowship Medical Administrator, where she coordinated schedules, recruitment, and quality improvement programs.
Continous Improvement Assistant
Bruce Cole has over 20 years of experience in Navy medicine, including mid-level management in quality management, continuous process improvement, data analysis, staff training, and enlisted leadership. He has expertise in statistical reporting, records management, and using various software programs. Currently he works as a Medical Support Assistant at the Naval Medical Center in San Diego, providing administrative support to promote patient care.
RESUME business Oct 2015_plain_FINAL
Ruth E. Thomas's resume summarizes her experience and qualifications for health and business administration roles. She has over 25 years of experience in managed care, case management, quality management, compliance, nursing and human resources. Her resume highlights her education, certifications and professional skills in areas such as leadership, management, analytics, and Microsoft Office proficiency.
Precious' Bouie Resume
Precious Bouie-Hughes has over 20 years of experience in quality management and credentialing roles in healthcare. She is seeking a new position where she can utilize her extensive skills and background. Her experience includes credentialing coordinator roles at HS1/HN1 Medical Management from 2005-2014 and Care Florida/Foundation Health from 1994-1998, where she developed credentialing processes and databases. She also has experience in provider relations, case analysis, and reception/intake roles.
Resume 2015
Roashon Bell has over 16 years of experience in the managed care industry, specializing in Medicare appeals and grievances. She currently works as a Supervisor at Independence Blue Cross, where she oversees associates and ensures appeals are completed according to standards. Previously, she held roles as a Business Analyst and Team Leader, where she created policies/procedures, conducted quality assurance, and trained staff. She has a bachelor's degree in healthcare management and is proficient in various software programs and Medicare processes.
Therese Gaertner
Therese Gaertner is an experienced executive assistant and certified administrative professional seeking a position. She has over 15 years of experience supporting senior leadership in administrative roles. Her skills include managing schedules, travel, meetings, projects, and sensitive information. She is proficient in Microsoft Office, project management, and communication. Gaertner holds multiple certifications and volunteers with professional organizations.
DBHG- resume - 2016
Deborah Hardgrove has over 25 years of experience in the pharmaceutical and consumer industries, including roles in clinical trials management, medical affairs administration, and executive recruiting. She has a track record of leadership, strong communication and organizational skills, and the ability to interact effectively with all levels of management. Additionally, she has experience as a Weight Watchers leader and mentor, where she consistently achieved high member retention and outcome goals.
Resume New sept 2016 (2)
Adalberto Lebron has over 15 years of experience in customer service, medical administration, and public relations. He is bilingual in English and Spanish. His experience includes customer service roles at Xerox assisting Humana members with benefits and claims inquiries, and at AT&T responding to customer inquiries about billing and service upgrades. Previously he worked at Combat Medical Systems in customer service and warehouse inventory management and at Humana Military Services providing benefits education and serving as a patient advocate. He has a goal of providing excellent customer service and resolving issues.
Carolyn_Forrest_Resume2
This document provides the professional experience and education of Carolyn D. Forrest. She has over 15 years of experience in complaint handling and quality operations roles at medical device companies Smith & Nephew and Medtronic. Her experience includes triaging complaints, investigating issues, and ensuring regulatory compliance. She also has sales and administrative experience from her time at Business Equipment Center. Carolyn holds a BS degree in Organizational Management from Bethel University.
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Tricia Hackett Resume
- 1. Tricia E. Hackett ‧226 W. Pheasant Hill Dr. ‧ Duncan, SC 29334 ‧ Cell: (864) 404-7719 ‧ thackett3213@gmail.com Areas of Expertise Client Care Management Complaint Handling & Resolution Front-Line Supervision Specimen Collection & Processing Project Implementation & Training Confidentially Law Compliance & Regulation Court Procedures & Testimony Professional Experience THE PHOENIX CENTER – Greenville,SC 01/05 – Present Compliance & ClientCare Manager, 5/15 to present Developandimplementtrainingforclientpointof entryprocessinall programs.Leada team to assistintrouble shooting whenproblemsarise,especially inthe residential programs. Developandimplementprocedurestoensure effective customer service andproficiencyin administrativefunctions. Implementproceduresforeffective managementof drugscreencollectionprocessinall programs. Lead the trainingprocessandassistwithmonitoringtoidentifyadditional trainingneeds. Additional dutiesincludethose of previousposition. Compliance & ClientCare Coordinator, 11/13 to 5/15 Provide oversightandmanagementof the clientpointof entryprocess. Maintainwaitinglistandcoordinate admissionsforOutpatient, Women’sResidential,and MedicationAssisted TreatmentServices. Serve asHIPAA PrivacyOfficerandisthe designatedpointof contactforissuesrelatedto subpoenas,courtorders,arrestwarrantsand otherlegal actionsrelatedtoclients. Conductmonthly qualityassurance reviewsandprovide writtensummaryformanagementof issues to address. Additional dutiesincludethose of previousposition. ClientCare ServicesSupervisor, 8/06 to 11/13 Schedule,lead,andmonitorthe clientorientationprocessforOutpatientservices. Ensuresthat changesinthe orientationscheduleandprocessare implementedtomeetclientandregulatory needs. Implementprocedurestorespondingto subpoenas,courtorders,arrestwarrantsand otherlegal actionsrelatedtoclients. Developandimplementsprocedurestoensure effective customer service. Provide oversightandmanagementof the clientoutcome collectionprocess. Implementprocedurestoensure thatadministrative functionswithinthe Outpatientdepartment are covered. Oversee the collection,storage,andaccessof clientrecords. Developreportingmechanismsforreviewbymanagementstaff.
- 2. Implementproceduresforeffective managementof urine drugscreencollectionprocess. Work closelywiththe dataentry departmenttoensure thatclientneedsare metandthatclient relatedinformationiscollectedandenteredinatimelymanner. Treatment ProjectsCoordinator, 2/06 to 8/06 AssistedOutpatientAdmissionsdepartmentwithclientorientationactivitiesasdirected. Assistedand/orcoordinatesthe clientoutcome evaluationprocess. Providesfeedbackto Managementstaff. Assisted inthe monitoringof waitinglistsasrequiredandrequestedbyManagementstaff. Coordinatedthe collectionof informationrequestedbyManagementstaff. Organized informationanddataintoreportsthat will be utilizedbyManagementstaff. Assistedand/orcoordinatesthe processof receivingandresponding tosubpoenas. AssistedManagementstaff incompletionof treatmentrelatedprojects. Administrative Assistant– Detox,1/05 to 2/06 Maintainedaccurate clientfilesincludingkeepingchartformsinproperorder,assuringappropriate formsare inthe record,monitoringandflaggingphysicianordersandotherdocumentsrequiring physiciansignature. Preparedcorrespondence,reports,orassignedmaterials. Performedgeneraladministrative supportdutiessuchascopying,faxing,distributingmail and general typing. Demonstratedeffective communicationskillsandfollowsupincollaborationwithotherDetox team memberstoensure optimal functioningof the department. AnsweredDetox incomingcallsanddirectsappropriately. Identifiedopportunitiesforprocessimprovementandparticipatesinongoingimprovement activities. Respondedtomedical recordsrequestsinatimelymatter. Orderedmedical andoffice supplies. Dianne Daubler – Greenville,SC 06/10 – 12/13 BillingSpecialist Responsible forenteringservicesandbillerpayersource. Responsible forcollecting,postingandmanagingaccountpayments. Preparedandsubmitted claimstovariousinsurance companies andEAPproviders either electronicallyorbypaper. Processed paymentsfrominsurancecompaniesandprepared adailydeposit. Identifiedandresolvedpatientbillingcomplaints. Prepared,reviewed,andsentpatientstatements. A CAROLINA BAIL BONDING CO. – Greenville,SC 05/01 – 10/04 Owner/Professional Bail Bondsman Maintainedaccurate clientfiles. Preparedmonthlyandquarterlyclientreportsforcourtand licensingagency. Maintainedfinancial informationandgeneratedmonthly,quarterly,andyearlyreportsincluding income taxes.Preformedaccountspayable andreceivableduties.
- 3. Performedgeneraladministrative dutiessuchascopying,faxing, andtyping. Demonstratedeffective communicationskillswithclientsaswell asnetworkingwithlocal magistratestoincrease referrals. Answeredincomingcallsand completedapproval applications. HOMEMAKER – Greenville,SC 08/96 – 04/01 Stay Home Mother Education ClemsonUniversity, Greenville,SC ExpectedGraduation:5/19 Masters of BusinessAdministration SouthernWesleyanUniversity,Seneca,SC Graduation:12/14 Bachelorof Science:BusinessManagement Magna Cum Laude Honors Greenville Technical College, Greenville,SC Graduation:12/98 Associate of BusinessManagement:Accounting Honors South Carolina Notary Republic, expirationApril7,2017 Technical Expertise Outlook, Word, Excel, PowerPoint, SMART Board, KIS, CareLogic, Internet Explorer, Chrome, Firefox Activities Girl Scout volunteerfor8+ years. Volunteerforvariouslocal,non-profitorganizationswhichinclude Miracle Hill,Shepard’sGate ,GreenvilleLiteracyProgram, SerenityPlace,The FamilyEffect, Human Society andlocal foodbanks. References Available uponrequest.