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Support for Families
of the Missing
Living with Ambiguous Loss
For: Grand Council Treaty #3
Service Providers
Presented by: Maureen Trask
On: Wed. Feb. 9, 2022
9:30am – 4:00pm
2
Training Objectives
1. Explore “Missing”
2. Relevance of Ambiguous Loss
3. Contrast the Grief Process
4. Recognize what Families Need
5. Explore Support Approaches
6. What You Can Do to Help
7. Relationship with Police
8. Opportunity in COVID Times
3
 Fair and accessible Services
 Priority to find the Missing
 Rights for the Families
 Honour the Stories
 Families can take control
Missing Persons –
My Approach for Families
4
Daniel Robert Trask
Missing Nov. 3, 2011 Found May 24, 2015
1. Explore “Missing”
5
A conversation to explore “Missing”
What is a Missing Person?
(Definition)
Who goes Missing?
Where are the Missing?
When are they Found?
Why do they go Missing?
How many go Missing?
Stats - Patterns in the Data*
6
Source Date: Fast Fact Sheets: Publications (canadasmissing.ca), NCMPUR
Bolded # or % = Highest in that Column
Missing
Person
Myths
Missing Person Myths
Missing Persons Week, SK
Try
the Quiz
7
QUIZ: 9 things everyone should know about finding missing people., Sept. 19, 2017
2. Relevance of
Ambiguous Loss
8
Ambiguous Loss Explained
Dr. Pauline Boss, principal theorist of the concept of Ambiguous Loss
and Dr. Gloria Horsley, founder and president of Open to Hope
Foundation, discuss Ambiguous Loss at the annual Association of Death
Education and Counseling (ADEC) Conference, 2011.
http://www.youtube.com/watch?v=C2vYyefAgZ0
9
Types of Ambiguous Loss
10
1. Physically Absent-
Psychologically Present
2. Psychologically Absent-
Physically Present
 Adoption
 Migration
 Miscarriage and stillborn loss
 Missing people
 Natural disaster and
catastrophic tragedy
 Addictions
 Dementia and Alzheimer’s
 Mental health issues
 Separation/Divorce
 Traumatic brain injury or coma
 There is no verification of death.
 There is no certainty that the person will come back
Manage the Contradictions
Take two opposing ideas, make into one (both - and)
•I am both sad - and still happy
•I am both alone - and still connected
•I am both powerless - and still empowered
•I am both frozen - and still transforming
•I am both doubtful - and still hopeful
•I am both burdened - and still grateful
•My loved one is both gone - and still here
11
3. Contrast the Grief Process
12
Traditional Loss Ambiguous Loss
Some knowledge and understanding
from society and western culture
Lack of knowledge about what
ambiguous loss is and its effects
Some services/supports available-
grief counsellors/professionals
Tremendous lack of services and
supports – lack of professionals that
specialize or educated on this
Seen as “normal” because everyone at
some point in their life has a loved one
that dies
Seen as “not normal”, “complicated
grief”, and not affecting the mass
majority
Spiritual/belief teachings exist that
speak to death and mourning
No spiritual/belief teachings discuss
ambiguous loss
Contrast the Grief Process
Cont.
13
Traditional Loss Ambiguous Loss
Mourn the loss after the death Cannot mourn because no defined
death to mourn
Customary rituals that allow for loss of
life through death.
Symbolic rituals that ordinarily support
a loss do not exist. (Boss, 1999)
Some tolerance to the loss that results
from a death.
Co-workers, peers, and society are less
likely to tolerate ambiguity.
The loss as a result of a death is
legitimized by society.
Ambiguous loss is not legitimized by
society.
Boss, P. (1999). Ambiguous loss: Learning to live with unresolved grief.
Cambridge, MA: Harvard University Press.
Why does it matter?
 Freezes the grief process
 Paralyzes couple and family functioning
 Prevents certainty
 Families can name it,
“Ambiguous Loss”
 Families need help
 Families need support
 Families need to know
that they are not abnormal (crazy),
it’s the situation.
14
4. Recognize what Families Need
• Be heard, believed, and supported
• Be safe and connected, with trust
• Understand the systems and resources
• Know what to expect of self and others
• Minimize the emotional roller coaster
• Take care of self first, find balance
• Cope in healthy ways, reduce stress
• Strive to maintain Hope, build Resiliency
• Access to timely information and resources
15
The Unique Needs of Those
Experiencing Ambiguous Loss
16
Point of referral/contact for families
Initial support (Emotional, Missing Persons Report)
Practical support (Media, Search, Property, Finances)
Counselling (group, family, peer, individual)
Cope with triggers
Community tribute.
Need someone who will:
Listen, Empathize,
Communicate, Connect,
Be Present, Be Supportive,
Be Resourceful, Navigate.
What Families must Do
•File a Missing Person Report with Police
•Designate contact reps (Police and Media)
•Contact family, friends, last know locations
•Handle jurisdiction changes
•Deal with missing person matters (Finances,
Property, Possessions, Medical, Employer, etc.)
•Manage triggers (Sightings, Remains, Psychics)
•Maintain relationship with Police and searchers
•Live with the ambiguity and uncertainty
•Find meaning and maintain hope
17
A Poem by Tom M. Brown, Dublin, Ireland
18
When Someone You Love Goes Missing
https://wenswritings.wordpress.com/when-someone-you-loves-goes-missing-by-tom-m-brown/
Missing Persons - Recommendations
19
Family input (needs)
based on their lived
experience:
1. Reporting
2. Investigations
3. Searches
4. Communications
5. Media
6. Training
7. Truth and Justice
Report Link: https://www.slideshare.net/trasker/missing-persons-recommendations
5. Explore Support Approaches
20
Professional Counsellors Peer Support Victim Services
Grief and Bereavement Ambiguous Loss Family Supportsg
Support:
Looks different to everyone
21
“Someone to really
listen…”
“Being present…”
“Just being there …”
…were by far the most
popular ways to
support someone
22
23
How does one learn to
ease the effects?
Guidelines for resiliency while having
to live with Ambiguous Loss: (Boss, 1999)
1. Find Meaning (look at values, beliefs, traditions)
2. Accept Uncertainty (make 2 opposing ideas into 1)
3. Reconstruct Identity (forced to change roles)
4. Normalize Ambivalence (as the new norm)
5. Revisit Attachment (celebrate the missing and mourn the changes)
6. Discover Hope (look at strengths, making it with the pain)
24
AFP Framework:
5 themes for working with
families of missing persons
1. Reanimation: move past “frozen”
2. A celebration so far: respond to loss
3. The trauma timeline: explore the impact
4. A protected place: safe place of pain
5. Opportunities for growth: living with loss
© Commonwealth of Australia 2014 AFP Australian Federal Police,
National Missing Persons Coordination Centre, Project Officer Sarah Wayland
25
1. Re-animation
Move past “frozen”
Help families with their
sense of being frozen
to the time of their loved
one's disappearance.
Assist families to move
from their sense of
feeling “stuck”.
26
2. A celebration so far
Respond to loss
Acknowledge and honour the family's relationship
with the missing person.
Facilitate families to find
an opportunity to respond
to the current loss of
their loved one.
27
3. The trauma timeline
Explore the impact
of the disappearance,
as well as the accumulated
traumas that family or
the Missing Person
may have faced prior to
their loved one going
missing.
28
Triggers and Trauma
“Having a missing loved one is the most painful loss
of all.” (Dr. Pauline Boss, 1999)
Triggers can affect the emotional ups and downs:
• News, tips, or new leads
• Items found, but no physical evidence
• Possible sightings or remains found
• Significant dates, events, songs, smells, places, objects
• Other Missing Person stories, cases
• Mistaking a person you see or hear on the street
• Officer or Jurisdiction changes
The Trauma Timeline is an important aspect when
assessing the implications of the loss. Supporting those who are left behind,
Australian Federal Police (Sarah Wayland), 2007
29
3. The trauma timeline – example
30
4. A protected place
A safe place of pain
Co-construct with families a space where they
can acknowledge the
pain of “not knowing”
while still finding
ways to live life.
31
5. Opportunities for growth
Living with loss
Explore ways in which families can live
with their loss,
rather than being
consumed by it.
32
Indigenous Relationships
33
 Temagami First Nation, Bear Island
 The Healing of The Seven Generations, Kitchener
 White Owl Native Ancestry Association, Kitchener
 Conestoga College, Aboriginal Services, Kitchener
 Wilfrid Laurier Univ., Indigenous Student Centre, Waterloo
 Wat. Univ. and St. Pauls, Indigenous Student Centre, Waterloo
 Univ. of Guelph, Indigenous Student Centre, Guelph
First Nations Experiential
Knowledge Circle / Learning Cycle
34
Experiencing - Engagement in
"Real life" learning experience
Reflecting - Internalization of the
Experience
Making Meaning - Analysis of the
Experience
Acting - Application of Experience
to other Real Life Situations
Source: Experiential Knowledge Overview from the First Nations Pedagogy Online Project
35
36
 Reduce stress - physically and emotionally.
 Acknowledge the pain of not knowing.
 Connect with others in your community who have
missing loved ones and know that you are not alone.
 Share what you are going through with family and
friends so they too can support you.
 Learn as much as you can to help you understand.
 Let the love of your missing loved one help guide
you on your journey of uncertainty.
Coping Suggestions for
Families
What to Avoid as a
Family Support
 Supporting the person from a grief
approach (like a traditional death)
 Focusing on advice or assumed cause
 Assuming every situation is the same
 Thinking newfound Hope remains
 Asking “How does that make you feel?”
 Using the word “Closure”
37
6. What you can Do to Help
 Create and hold a safe space
 Learn that grief is “frozen” and is not a linear process
 Encourage to share story, call loved one by name and
educate on the importance of this
 Help build strategies to cope with tidal waves of emotion
 Help cope with the tough questions: the ‘why’, ‘what if’
and ‘should have’ from the family
 Help to recognize and build resilience
 Help externalize the loss to release blame and guilt
 Help find meaning in their experience of loss
 Help embrace the paradox and move forward with the
“good enough” (Boss & Carnes, 2012)
38
What you can Do to Support
Families continued
 Listen more and do less
 Empower to see loss in a new way
 Hold multiple truths about the missing person
 Normalize the experience, feelings, and thoughts
 Work collaboratively with the families as equals
 Help build “… a new narrative that is less burdened with
negative attributions, which invoke guilt, shame, remorse,
or desire for retribution” (Boss & Carnes, 2012)
 Use tasks as guidelines
 Focus on the impact of the loss
39
Humour and Balance
40
7. Relationship with Police
“Challenges” from a Family Perspective
 Not being taken serious by police in the
first instance
 Making sense of the entire situation -
understand the process and options
 Lifestyle bias and assumptions of the
disappearance
 Trust and/or credibility issues
 Lack of communications - not being kept
up to date, short or long term
42
How Police Can Help –
to Improve Relationship with Families
 Take the Missing Persons Report
 Make a Communication Agreement with family contacts
 Conduct consistent, transparent Missing Person Practises
 Have a point of contact for Investigations and Searches
 Inform families of Victim Services/other Support Services
 Provide Reporting on Missing Persons
(as part of Annual Statistics/Trends)
 Understand the uncertainty and triggers families face
 Be there for the families and the missing person
43
Info for Families
43
OPP Orillia, ON (Mail Code 4220 2018) VS Waterloo Region, ON (2015)
Specialized Victim Services –
Family Information Liaison Units (FILUs)
44
Specialized Victim Services for the Families of Missing and Murdered Aboriginal
Women: An Overview of Scope, Reach and Impact (justice.gc.ca)
By Katie Scrim and Naomi Giff-MacKinnon
Canada FILUs: Family Information Liaison Units (justice.gc.ca)
Ontario FILUs: Toronto, Sudbury, Sioux Lookout, Thunder Bay
Support for Families of Missing and Murdered Indigenous Women
and Girls - Ministry of the Attorney General (gov.on.ca)
If you do not live in one of those cities, call 1-844-888-8610 to arrange for FILU staff
to travel to your location.
Ontario’s Missing Persons Act, 2018
in effect July 1, 2019
45
Missing Persons Acts are still needed in
Quebec, New Brunswick, PEI, NWT and Nunavut.
8. Opportunity in COVID Times
46
Support in COVID Times
47
COVID Times: Crisis Framework *
48
PREVENT
RESPOND
SUPPORT
PROTECT
• Based on the National Missing Persons Framework for Scotland, May 2017
There is no “Closure”
49
There is no “Closure”
50
Dec. 2021
Guidance for beginning to
cope with this lingering
distress, and even learn
how this time of pandemic
has taught us to tolerate
ambiguity, build resilience,
and emerge from crises
stronger than we were
before.
Living and Learning on my
Ambiguous Loss Journey
“Loss of a missing loved one is often a lonely and an
untrodden path for each of us who has to walk it.” *
Accept and find meaning
in my uncertainty.
Care for myself first.
Learn to develop resilience.
Continue to discover Hope.
51
* Living in Limbo: Five Years On, Missing People UK, 2013
52
What Helped Me
 Connecting with other families with a missing loved one
 Learning about Ambiguous Loss
 Sharing my story and asking “What would Daniel want?”
 Knowing I’m not Crazy, it’s the Situation!
 Peer Support Group
Recap and Q & A
1. Explore “Missing”
2. Relevance of Ambiguous Loss
3. Contrast the Grief Process
4. Recognise What Families Need
5. Explore Support Approaches
6. What You Can Do to Help
7. Relationship with Police
8. Opportunity in COVID Times
Any moments or questions?
53
From me to each of you:
54
Maureen Trask: trasker@rogers.com
Links to the Presentation and Resource Materials can be shared.

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Treaty 3 Training Feb 9 2022

  • 1. 1 Support for Families of the Missing Living with Ambiguous Loss For: Grand Council Treaty #3 Service Providers Presented by: Maureen Trask On: Wed. Feb. 9, 2022 9:30am – 4:00pm
  • 2. 2 Training Objectives 1. Explore “Missing” 2. Relevance of Ambiguous Loss 3. Contrast the Grief Process 4. Recognize what Families Need 5. Explore Support Approaches 6. What You Can Do to Help 7. Relationship with Police 8. Opportunity in COVID Times
  • 3. 3  Fair and accessible Services  Priority to find the Missing  Rights for the Families  Honour the Stories  Families can take control Missing Persons – My Approach for Families
  • 4. 4 Daniel Robert Trask Missing Nov. 3, 2011 Found May 24, 2015
  • 5. 1. Explore “Missing” 5 A conversation to explore “Missing” What is a Missing Person? (Definition) Who goes Missing? Where are the Missing? When are they Found? Why do they go Missing? How many go Missing?
  • 6. Stats - Patterns in the Data* 6 Source Date: Fast Fact Sheets: Publications (canadasmissing.ca), NCMPUR Bolded # or % = Highest in that Column
  • 7. Missing Person Myths Missing Person Myths Missing Persons Week, SK Try the Quiz 7 QUIZ: 9 things everyone should know about finding missing people., Sept. 19, 2017
  • 9. Ambiguous Loss Explained Dr. Pauline Boss, principal theorist of the concept of Ambiguous Loss and Dr. Gloria Horsley, founder and president of Open to Hope Foundation, discuss Ambiguous Loss at the annual Association of Death Education and Counseling (ADEC) Conference, 2011. http://www.youtube.com/watch?v=C2vYyefAgZ0 9
  • 10. Types of Ambiguous Loss 10 1. Physically Absent- Psychologically Present 2. Psychologically Absent- Physically Present  Adoption  Migration  Miscarriage and stillborn loss  Missing people  Natural disaster and catastrophic tragedy  Addictions  Dementia and Alzheimer’s  Mental health issues  Separation/Divorce  Traumatic brain injury or coma  There is no verification of death.  There is no certainty that the person will come back
  • 11. Manage the Contradictions Take two opposing ideas, make into one (both - and) •I am both sad - and still happy •I am both alone - and still connected •I am both powerless - and still empowered •I am both frozen - and still transforming •I am both doubtful - and still hopeful •I am both burdened - and still grateful •My loved one is both gone - and still here 11
  • 12. 3. Contrast the Grief Process 12 Traditional Loss Ambiguous Loss Some knowledge and understanding from society and western culture Lack of knowledge about what ambiguous loss is and its effects Some services/supports available- grief counsellors/professionals Tremendous lack of services and supports – lack of professionals that specialize or educated on this Seen as “normal” because everyone at some point in their life has a loved one that dies Seen as “not normal”, “complicated grief”, and not affecting the mass majority Spiritual/belief teachings exist that speak to death and mourning No spiritual/belief teachings discuss ambiguous loss
  • 13. Contrast the Grief Process Cont. 13 Traditional Loss Ambiguous Loss Mourn the loss after the death Cannot mourn because no defined death to mourn Customary rituals that allow for loss of life through death. Symbolic rituals that ordinarily support a loss do not exist. (Boss, 1999) Some tolerance to the loss that results from a death. Co-workers, peers, and society are less likely to tolerate ambiguity. The loss as a result of a death is legitimized by society. Ambiguous loss is not legitimized by society. Boss, P. (1999). Ambiguous loss: Learning to live with unresolved grief. Cambridge, MA: Harvard University Press.
  • 14. Why does it matter?  Freezes the grief process  Paralyzes couple and family functioning  Prevents certainty  Families can name it, “Ambiguous Loss”  Families need help  Families need support  Families need to know that they are not abnormal (crazy), it’s the situation. 14
  • 15. 4. Recognize what Families Need • Be heard, believed, and supported • Be safe and connected, with trust • Understand the systems and resources • Know what to expect of self and others • Minimize the emotional roller coaster • Take care of self first, find balance • Cope in healthy ways, reduce stress • Strive to maintain Hope, build Resiliency • Access to timely information and resources 15
  • 16. The Unique Needs of Those Experiencing Ambiguous Loss 16 Point of referral/contact for families Initial support (Emotional, Missing Persons Report) Practical support (Media, Search, Property, Finances) Counselling (group, family, peer, individual) Cope with triggers Community tribute. Need someone who will: Listen, Empathize, Communicate, Connect, Be Present, Be Supportive, Be Resourceful, Navigate.
  • 17. What Families must Do •File a Missing Person Report with Police •Designate contact reps (Police and Media) •Contact family, friends, last know locations •Handle jurisdiction changes •Deal with missing person matters (Finances, Property, Possessions, Medical, Employer, etc.) •Manage triggers (Sightings, Remains, Psychics) •Maintain relationship with Police and searchers •Live with the ambiguity and uncertainty •Find meaning and maintain hope 17
  • 18. A Poem by Tom M. Brown, Dublin, Ireland 18 When Someone You Love Goes Missing https://wenswritings.wordpress.com/when-someone-you-loves-goes-missing-by-tom-m-brown/
  • 19. Missing Persons - Recommendations 19 Family input (needs) based on their lived experience: 1. Reporting 2. Investigations 3. Searches 4. Communications 5. Media 6. Training 7. Truth and Justice Report Link: https://www.slideshare.net/trasker/missing-persons-recommendations
  • 20. 5. Explore Support Approaches 20 Professional Counsellors Peer Support Victim Services Grief and Bereavement Ambiguous Loss Family Supportsg
  • 21. Support: Looks different to everyone 21 “Someone to really listen…” “Being present…” “Just being there …” …were by far the most popular ways to support someone
  • 22. 22
  • 23. 23
  • 24. How does one learn to ease the effects? Guidelines for resiliency while having to live with Ambiguous Loss: (Boss, 1999) 1. Find Meaning (look at values, beliefs, traditions) 2. Accept Uncertainty (make 2 opposing ideas into 1) 3. Reconstruct Identity (forced to change roles) 4. Normalize Ambivalence (as the new norm) 5. Revisit Attachment (celebrate the missing and mourn the changes) 6. Discover Hope (look at strengths, making it with the pain) 24
  • 25. AFP Framework: 5 themes for working with families of missing persons 1. Reanimation: move past “frozen” 2. A celebration so far: respond to loss 3. The trauma timeline: explore the impact 4. A protected place: safe place of pain 5. Opportunities for growth: living with loss © Commonwealth of Australia 2014 AFP Australian Federal Police, National Missing Persons Coordination Centre, Project Officer Sarah Wayland 25
  • 26. 1. Re-animation Move past “frozen” Help families with their sense of being frozen to the time of their loved one's disappearance. Assist families to move from their sense of feeling “stuck”. 26
  • 27. 2. A celebration so far Respond to loss Acknowledge and honour the family's relationship with the missing person. Facilitate families to find an opportunity to respond to the current loss of their loved one. 27
  • 28. 3. The trauma timeline Explore the impact of the disappearance, as well as the accumulated traumas that family or the Missing Person may have faced prior to their loved one going missing. 28
  • 29. Triggers and Trauma “Having a missing loved one is the most painful loss of all.” (Dr. Pauline Boss, 1999) Triggers can affect the emotional ups and downs: • News, tips, or new leads • Items found, but no physical evidence • Possible sightings or remains found • Significant dates, events, songs, smells, places, objects • Other Missing Person stories, cases • Mistaking a person you see or hear on the street • Officer or Jurisdiction changes The Trauma Timeline is an important aspect when assessing the implications of the loss. Supporting those who are left behind, Australian Federal Police (Sarah Wayland), 2007 29
  • 30. 3. The trauma timeline – example 30
  • 31. 4. A protected place A safe place of pain Co-construct with families a space where they can acknowledge the pain of “not knowing” while still finding ways to live life. 31
  • 32. 5. Opportunities for growth Living with loss Explore ways in which families can live with their loss, rather than being consumed by it. 32
  • 33. Indigenous Relationships 33  Temagami First Nation, Bear Island  The Healing of The Seven Generations, Kitchener  White Owl Native Ancestry Association, Kitchener  Conestoga College, Aboriginal Services, Kitchener  Wilfrid Laurier Univ., Indigenous Student Centre, Waterloo  Wat. Univ. and St. Pauls, Indigenous Student Centre, Waterloo  Univ. of Guelph, Indigenous Student Centre, Guelph
  • 34. First Nations Experiential Knowledge Circle / Learning Cycle 34 Experiencing - Engagement in "Real life" learning experience Reflecting - Internalization of the Experience Making Meaning - Analysis of the Experience Acting - Application of Experience to other Real Life Situations Source: Experiential Knowledge Overview from the First Nations Pedagogy Online Project
  • 35. 35
  • 36. 36  Reduce stress - physically and emotionally.  Acknowledge the pain of not knowing.  Connect with others in your community who have missing loved ones and know that you are not alone.  Share what you are going through with family and friends so they too can support you.  Learn as much as you can to help you understand.  Let the love of your missing loved one help guide you on your journey of uncertainty. Coping Suggestions for Families
  • 37. What to Avoid as a Family Support  Supporting the person from a grief approach (like a traditional death)  Focusing on advice or assumed cause  Assuming every situation is the same  Thinking newfound Hope remains  Asking “How does that make you feel?”  Using the word “Closure” 37
  • 38. 6. What you can Do to Help  Create and hold a safe space  Learn that grief is “frozen” and is not a linear process  Encourage to share story, call loved one by name and educate on the importance of this  Help build strategies to cope with tidal waves of emotion  Help cope with the tough questions: the ‘why’, ‘what if’ and ‘should have’ from the family  Help to recognize and build resilience  Help externalize the loss to release blame and guilt  Help find meaning in their experience of loss  Help embrace the paradox and move forward with the “good enough” (Boss & Carnes, 2012) 38
  • 39. What you can Do to Support Families continued  Listen more and do less  Empower to see loss in a new way  Hold multiple truths about the missing person  Normalize the experience, feelings, and thoughts  Work collaboratively with the families as equals  Help build “… a new narrative that is less burdened with negative attributions, which invoke guilt, shame, remorse, or desire for retribution” (Boss & Carnes, 2012)  Use tasks as guidelines  Focus on the impact of the loss 39
  • 41. 7. Relationship with Police “Challenges” from a Family Perspective  Not being taken serious by police in the first instance  Making sense of the entire situation - understand the process and options  Lifestyle bias and assumptions of the disappearance  Trust and/or credibility issues  Lack of communications - not being kept up to date, short or long term 42
  • 42. How Police Can Help – to Improve Relationship with Families  Take the Missing Persons Report  Make a Communication Agreement with family contacts  Conduct consistent, transparent Missing Person Practises  Have a point of contact for Investigations and Searches  Inform families of Victim Services/other Support Services  Provide Reporting on Missing Persons (as part of Annual Statistics/Trends)  Understand the uncertainty and triggers families face  Be there for the families and the missing person 43
  • 43. Info for Families 43 OPP Orillia, ON (Mail Code 4220 2018) VS Waterloo Region, ON (2015)
  • 44. Specialized Victim Services – Family Information Liaison Units (FILUs) 44 Specialized Victim Services for the Families of Missing and Murdered Aboriginal Women: An Overview of Scope, Reach and Impact (justice.gc.ca) By Katie Scrim and Naomi Giff-MacKinnon Canada FILUs: Family Information Liaison Units (justice.gc.ca) Ontario FILUs: Toronto, Sudbury, Sioux Lookout, Thunder Bay Support for Families of Missing and Murdered Indigenous Women and Girls - Ministry of the Attorney General (gov.on.ca) If you do not live in one of those cities, call 1-844-888-8610 to arrange for FILU staff to travel to your location.
  • 45. Ontario’s Missing Persons Act, 2018 in effect July 1, 2019 45 Missing Persons Acts are still needed in Quebec, New Brunswick, PEI, NWT and Nunavut.
  • 46. 8. Opportunity in COVID Times 46
  • 47. Support in COVID Times 47
  • 48. COVID Times: Crisis Framework * 48 PREVENT RESPOND SUPPORT PROTECT • Based on the National Missing Persons Framework for Scotland, May 2017
  • 49. There is no “Closure” 49
  • 50. There is no “Closure” 50 Dec. 2021 Guidance for beginning to cope with this lingering distress, and even learn how this time of pandemic has taught us to tolerate ambiguity, build resilience, and emerge from crises stronger than we were before.
  • 51. Living and Learning on my Ambiguous Loss Journey “Loss of a missing loved one is often a lonely and an untrodden path for each of us who has to walk it.” * Accept and find meaning in my uncertainty. Care for myself first. Learn to develop resilience. Continue to discover Hope. 51 * Living in Limbo: Five Years On, Missing People UK, 2013
  • 52. 52 What Helped Me  Connecting with other families with a missing loved one  Learning about Ambiguous Loss  Sharing my story and asking “What would Daniel want?”  Knowing I’m not Crazy, it’s the Situation!  Peer Support Group
  • 53. Recap and Q & A 1. Explore “Missing” 2. Relevance of Ambiguous Loss 3. Contrast the Grief Process 4. Recognise What Families Need 5. Explore Support Approaches 6. What You Can Do to Help 7. Relationship with Police 8. Opportunity in COVID Times Any moments or questions? 53
  • 54. From me to each of you: 54 Maureen Trask: trasker@rogers.com Links to the Presentation and Resource Materials can be shared.

Editor's Notes

  1. Land Acknowledgement The land across Mother Earth is known to many Indigenous people as Turtle Island. The story of Turtle Island varies among Indigenous communities, but by most accounts, it acts as a creation story that places emphasis on the Turtle as a symbol of life and earth. We live and work on this land that is home to many diverse First Nations, Inuit, and Metis people. In respect of all Indigenous people and their ancestors, and in the spirit of truth and reconciliation, I humbly offer this land acknowledgement, in a good way. Ambiguous Loss Training: Support for Families with Missing Loved Ones For OPP VS Specialists, Dec. 2, 2021
  2. - I’m here to share my journey of ambiguous loss, with having had a missing son for 3 ½ years. - Daniel had set me on this path, which was new to me, but I have learned lots about strength, resiliency, never giving up. This was his gift to me. - As a parent, no one prepares you for this type of loss.. -Through this presentation, I will share what ambiguous loss is, what you helps to support families and how to relate to their experience of uncertainty, especially in these times of COVID, offering new opportunity for peer support. So, as a Mom left behind, living in limbo, with frozen grief, not knowing what I was grieving or how to deal with this loss. More questions than answers. My journey was 3 ½ years. Many have endured this path on their own, for far to many years.
  3. What is a Missing Person? (Definition on * Wikipedia, updated Jan. 24, 2020) A missing person is a person who has disappeared and whose status as alive or dead  cannot be confirmed as their location and fate are not known. Who goes Missing? Potentially anyone All ages: infant, child, adolescent, adult, seniors All races, sexes, locations, education, economics Answer Intentional or not? Crime or not? Alive or Dead? Unique situations and experiences Where are the Missing? Potentially anywhere. All jurisdictions across Canada: Municipal, Regional, Provincial, Territorial, Federal, Ontario Provincial Police (OPP), Sûreté du Québec (SQ), RCMP, Indigenous Policing including Nishnawbe Aski Police Service (NAPS) Other jurisdictions outside Canada: Cross border-USA, International (INTERPOL), Abroad (Consulates, Embassies, ICMP-International Commission on Missing Persons (ICMP), founded in 1996 at the G-7 Summit in Lyon, France. ICMP is the only international organization of its kind that addresses the issue of missing persons in all facets. https://www.icmp.int/ When are they “Found”? Most, within a week, older (within 6 months – 1 years), cold cases many years, decades, even after your lifetime. Adults: 62% of missing adult reports were removed within 24 hours, while 90% were removed within a week. Children: 63% of missing children/youth reports were removed within 24 hrs, while 93% were removed within a week. * Based on Occurrence Data, 2019 Fast Fact Sheet, National Centre for Missing Persons and Unidentified Remains (NCMPUR) of RCMP Why do they go Missing? Many reasons, but little data or research. How Many go Missing? Next, statistics, patterns in the data 70,000 to 80,000
  4. My Observations Stats Canada do not collect, retain or publish these numbers, NCMPUR- National Centre for Missing Persons and Unidentified since 2015. These numbers DO NOT represent actual number of Missing Persons, but derived from missing person transactions (incidents) in the CPIC – Canadian Police Information Centre system. To learn more: Background - 2020 Fast Fact Sheet (canadasmissing.ca) The data is then “scrubbed” to eliminate duplicates.
  5. See Reference Materials document, Writing Related to the Missing, page 1. Missing Person Myths Missing Persons Week, SK QUIZ: 9 things everyone should know about finding missing people., Sept. 19, 2017
  6. Dr. Pauline Boss presented the theory of ambiguous loss in 1999 (book). She has also applied her theory by facilitating support for families in numerous disasters including 9/11, Thailand tsunami, and Malaysian air crash. When I learned of her work, I read her books and immediately connected with what I was experiencing, it made sense. It wasn’t me, it was the situation. I contacted her to learn more and determine if support material or services were available for families such as mine, very little in Canada. This short clip is an excellent introduction to ambiguous loss. Pauline has written subsequent books on Loss, Trauma and Resilience (2006) and Dementia (2011), building on research and clinical experience of ambiguous loss. In Loss, Trauma, and Resilience, Boss provides the therapeutic insight and wisdom that aids mental health professionals in not "going for closure," but rather building strength and acceptance of ambiguity. What readers will find is a concrete therapeutic approach that is at once directive and open to the complex contexts in which people find meaning and discover hope in the face of ambiguous losses. In Loving Someone Who Has Dementia, Boss builds on research and clinical experience, yet the material is presented as a conversation. She shows you a way to embrace rather than resist the ambiguity in your relationship with someone who has dementia.
  7. Two types of ambiguous loss… Psychologically absent- Physically present The loved one is physically present however; they are cognitively and emotionally absent. Physically absent- Psychologically present The loved one is physically absent but remains psychologically present. Missing People (for example disappeared, kidnapped, missing in action, or mass disasters such as 9/11) It is also possible to be experiencing both at the same time as I am with a missing son and a mother with dementia. As you can see with all of these examples there is no real goodbye to the relationship and roles, no farewell ritual, and yet someone is lost and something remains creating ambiguity.
  8. We have two polarizing realities that co-exist. We need to change the way we think of our loved one by taking two opposing ideas and make them into one: they are both here and not here. I tried this on, and it makes sense. I applied this to my experience as follows: Need to Manage the contradictions Take two opposing ideas, and make into one. I am both sad – and still happy I am both alone – and still connected I am both powerless – and still empowered I am both frozen – and still transforming I am both doubtful – and still hopeful I am both burdened – and still grateful My loved one (Daniel) is both gone – and still here
  9. Traditional Loss means there is a death, with Verification and Certainty
  10. Symbolic rituals that ordinarily support a loss do not exist. The result is an unverified loss by the community, and no validation of experience and feelings. People need to see the body and participate in rituals to break down denial, and cognitively begin to cope and begin the mourning process. Having the body empowers to let go and fulfills a need to say ‘good-bye’. Therefore, the grief process becomes frozen and paralyzes family members, and couple/family functioning Co-workers, peers, and society are less likely to tolerate ambiguity. We are accustomed to focus on the problem and fixing the issue but with ambiguous loss, this is not possible which causes people to have less tolerance. Ambiguous loss is not legitimized by society. We lived in a society that highly values answers, and a can-do attitude, and not being able to get closure is criticized because it goes against societal values.
  11. When you have a Missing Person: When a loved one has gone missing, you are suspended in your grief (frozen) and living in Limbo. Not knowing what has become of your loved one leaves you confused as to what to do next. You don’t know if they are dead or alive, and as a result, you don’t know how to react and process what you’re feeling.  Not being able to “cure” or “fix” an ambiguous loss, we intervene to lower distress and anxiety and most important, to increase the family’s tolerance for the ambiguity that persists. People can and do learn to tolerate and even thrive despite their unanswered questions.
  12. My experience: ‘The heartache of having a missing loved one is overwhelming as days turn into weeks, then months, then years. Each search or new lead sets us up for hopeful answers, but also painful disappointments. It’s an emotional rollercoaster that is difficult to describe let alone understand. There is so much uncertainty. Our family has experienced death of loved ones and the grieving process associated with this type of loss. But how do you grieve someone who is missing? How do you grieve when you don’t know if they are alive or dead? How do you carry on with the demands of life, and at the same time deal with the emotional turmoil? This is our reality. Naturally, one will seek out support services to help cope, seek out those who can help us deal with the uncertainty.’ (as quoted in Living in Limbo from a mother’s perspective, me) “Hope” means different things to different people and it manifests itself in different ways.
  13. This poem “When Someone you love goes missing”, by Tom M. Brown, speaks to this journey by families. I connected with this poem for 3 reasons: It shocked me when I read it, since it was my experience - so real, so raw, living with painful uncertainty. Ellen went missing on Nov. 3rd and so did Daniel, though Ellen in 1999 and Daniel in 2011. Tom has become a very good friend who “gets it”.
  14. The voice of Families with Missing Loved ones (Missing Persons) is critical to ensure their needs are met and reflected in policy, process and procedures. This document captures the needs and gaps identified by the Families. Policing in Ontario: six principles: Ontario is the first province in Canada to have a Declaration of Principles: Principles Comprehensive Ontario Police Services Act, 2019, S.O. 2019, c. 1 - Bill 68 written into its statutes. With these principles, Ontario’s police specifically declare: 4. The importance of respect for victims of crime and understanding of their needs. Ontario Ministry of Community Safety and Correction Services (MCSCS), updated May 26, 2018ii Now Ministry is known as: “Ministry of the Solicitor General” as the Comprehensive Ontario Police Services Act, 2019, S.O. 2019, c. 1 - Bill 68
  15. Other Supports: Family, Relatives, Friends, Elders, Community, Spirituality, Faith
  16. Before we talk about specific services, first, let’s look at the ways to support someone with a missing loved one. Support looks different to everyone, but there are some that are most popular when it comes to supporting families with missing loved ones.
  17. Peer support is based on mutuality. Peers use their “lived experience” to assist each other. Improved quality of life, health behaviours, chronic disease control, and decreases hospitalizations and mortality. A practical way to get help, information, encouragement, reinforcement, and decreased sense of isolation. Peer support is affordable! Peer support is NOT cheap health care for poor people, but good health care for anyone. Peers are people who are all directly affected by a particular issue, illness, or circumstance. Peer support is a common practice in many fields. It is recognized as a valuable adjunct to professional services and social interventions.
  18. The Journey Continued with: Joint Planning Group: Families, Police, Media, Apr. 2013 The Record, Missing Series, Nov. 2013 - Mar. 2014 CTV Kitchener, Cold Case Series, Mar. 2014 Rogers TV, Families/Police Speak Out, Apr. 2014 Ontario Needs Missing Persons Legislation, Oct. 2014, Eff, Jul, 1, 2019 Victim Services Waterloo, May/Sept. 2014 Victim Services, Volunteer Training, Nov. 2014 – ongoing Crime Prevention Council, Dec. 2013 Trauma Informed Initiative, July 2014 Waterloo Region Social Development Centre, Crime Prevention Council, Community Wellbeing, Children and Youth Planning Table CMHA WWD, Dec. 2014 (now CMHA WW), Here 24/7, Service 211 (now CMHA WW) INFORM Presentation, June 2016 (get Missing Category in Service 211 Directory Canadian Municipal Network for Crime Prevention (CMNCP), Nov. 25, 2020
  19. Find meaning- look at values, beliefs, and traditions to find a purpose and meaning for self in order to regain some control. This helps to remove blame and to feel like being pro-active. 2) Accept uncertainty- change the way one thinks about loved one by taking two opposing ideas and making them one: they are both here and not here. This balances the need for control with acceptance of ambiguity. 3. Reconstruct identity- inevitable for roles within relationship/ families to change. Therefore forced to change roles and identity. The missing has created a hole in the family dynamics. 4. Learn to live with ambivalence as a new norm- experience conflicting feelings/thoughts (I.e. wishing for answers even if death itself). Here accept the emotional rollercoaster and develop strategies to help with the waves of mixed and overwhelming emotions. 5. Revisit attachment-most difficult as you accept ambiguity and the uncertainty as part of life. Part of this task is to celebrate the missing and mourn the changes. 6. Discover hope- look at strengths and see how you have made it to this point with pain. Discover hope in different ways (i.e. nature, volunteering, etc.). Understand hope changes over time. *Use a Narrative Therapy approach- identify what has been lost, discuss the effects of the loss, normalizing the experience, assess coping resources, lay to rest guilt and blame, and develop rituals to allow to move on while still remembering. Overall, the goal is to take authorship of a new and more meaningful story of loss. ** Common to do family therapy, more beneficial than individual or group (particularly mass disasters) “Loss of a missing loved one is often a lonely and an untrodden path for each of us who has to walk it.” * Living in Limbo: Five Years On, Missing People UK, 2013 “The weight of loss may never go away, but we learn how to carry it”.
  20. A specific framework for supporting those left behind, families with missing loved ones. Developed by Sarah Wayland, researcher, and adopted by the Australian Federal Police, National Missing Persons Coordination Centre. Applies the Ambiguous Loss theory by Dr. Pauline Boss.
  21. Prompts: Can you tell me about your loved one? - referring to the person not just as a missing person What would you say to (the missing person – name) if they were here now?
  22. Prompts: Do you tend to get “stuck” on the circumstances around the missing person’s disappearance? What would happen if you focussed on other times in your relationship with them i.e. when they weren’t missing? Do you find it challenging to celebrate the missing person in your life because you don’t know where they are and when they may be returning?
  23. Prompts: Tell me about your life before your loved one went missing. How have previous experiences of trauma impacted on the way you are coping with the loss of your loved one?
  24. A trigger is many things that cause a reminder of the missing persons, causing an emotional response. This can impact all senses and thoughts that can be random and unplanned. These feelings can create an emotional reaction that is difficult to stifle.
  25. The Trauma Timeline is an important aspect when assessing the implications of the loss. Supporting those who are left behind, Australian Federal Police (Sarah Wayland), 2007
  26. Prompts: 7. Life continues even when your loved one is missing. How do you manage when life doesn’t allow you to focus only on your missing loved one’s disappearance? 8. Do you sometimes feel the need to take a break from concentrating on the sadness and frustration of having someone missing? What would it feel like to take some time for yourself?
  27. Prompts: What are some of the ways that you can keep your loved one present in your life? If the missing person could see the journey you have been on, what would they say this journey has said about you?
  28. 2011 – 2018 Awareness Sessions / Sharing
  29. In the First Nations Experiential Learning Cycle illustration below, the elements have the simple yet powerful labels of Experiencing, Reflecting, Meaning Making, and Acting. These dynamic words reveal an engaged, deliberate, yet very open and aware process - one that is reflected in the traditional knowledge and learning processes, and has profound meaning in the 21st Century for students preparing to participate in Self Governance initiatives, and leadership positions within their communities. Dr. Marie Battiste, reinforced the importance of experiential learning for First Nations learners. Experiential Knowledge Overview from the First Nations Pedagogy Online Project Although this model is organized as a cycle with four elements, learners do not always cognitively and affectively process the steps in a logical-step fashion. All elements could occur at once by a multitasking learner, or could occur 'out of sequence', However, the sequence does provide a viable model to explain experiential learning. Experiencing - Engagement in "Real life" learning experience Reflecting - Internalization of the Experience Meaning Making - Analysis of the Experience Acting - Application of Experience to other Real Life Situations
  30. Not being able to “cure” or “fix” an ambiguous loss, we intervene to lower distress and anxiety and most important, to increase the family’s tolerance for the ambiguity that persists. People can and do learn to tolerate and even thrive despite their unanswered questions.
  31. Based on lived experience of Families.
  32. OPP “Missing Persons – A Guide for Families of Missing Persons Anti-Human Trafficking Investigation Coordination Team 777 Memorial Ave. 4th Floor Orillia, ON L3V 7V3 Mail Code 4220 Received May 16, 2018 Victim Services of Waterloo Region, Waterloo, ON “Missing Person Information and Support Services Brochure” For those left behind, know that you’re not alone. Nov. 2015, Version 2 www.vswr.ca 519-585-2363 Halton Regional Police have created an information sheet for Families who report a Missing Persons titled: Missing Persons – Common Reactions of those left behind, 2014 Contact: Kimberley Clark, Victim Services Unit, Halton Regional Police Also: A Family Toolkit: Information for Families of Missing Persons, Victim Services, Regina Saskatchewan Contact: Rhonda Fiddler, Missing Persons Liaison at Regina Police Service
  33. “Missing Persons Acts” are still needed in Quebec, New Brunswick, PEI, NWT, Nunavut. Police were limited in their ability to investigate reports of missing persons when there was no evidence of criminal activity. Missing legislation gives police a tool to respond to missing persons investigations by allowing them access to personal information (health, banking, employment, social media, phone, travel, vehicle records) and locations to search while balancing considerations for an individual’s privacy. In Ontario, the Missing Persons Act went into effect on July 1, 2019 (5 year effort) with regulations for process, annual reporting, and will have a full review after 5 years in use (July 2024).
  34. Support in COVID Times - Information provided in the Mental Health First Aid curriculum. Information in the Mental Health First Aid curriculum is managed, operated and disseminated by the National Council for Behavioral Health. 1. Treat the person with respect and Dignity. 2. Offer consistent Emotional Support and understanding. 3. Have realistic expectations. 4. Give the person hope. 5. Provide practical help. 6. Offer information.
  35. Based on the National Missing Persons Framework for Scotland, May 2017 PREVENT: To introduce preventive measures to reduce the number of missing person occurrences. RESPOND: To respond consistently and appropriately to missing persons occurrences. SUPPORT: To provide the best possible support to both missing people and their families. PROTECT: To protect vulnerable missing people and reduce the risks of harm.
  36. Closure is a Myth (even with Death). Closure is not part of the grieving process. Nor is it necessary for healing. A connection formed in LOVE can’t be closed. (The Grief Toolbox) Is closure a myth? Complete closure is not possible with any loss because loss is never satisfying. However, with ambiguous loss there is absolutely no closure because there is no verification of death, no real goodbye rituals such as and burial. Ambiguous loss defies closure even with healthy families as discussed by Pauline Boss and Donna Carnes, in Family Process article, 2012. I agree with their summary that ambiguous loss with its lack of closure makes immense demands on the human capacity to cope and grieve. So to me, there will be no closure for me. Even if Daniel is found deceased, I agree that my connection formed in LOVE can’t be closed. This too is being questioned in traditional loss. Closure is a word I really, really do not like, which is true of others with missing loved ones. Instead, I prefer to say it’s answers I need. If answers are not available, then I need to find comfort in the uncertainty, some sense of meaning from this, peace, but certainly not “Closure”. Families will never have closure, the best we can get is answers.
  37. Dr. Pauline Boss states that Closure is a myth. There is no closure when it comes to relationships with people. Not even when death. This book provides many strategies for coping: encouraging us to increase our tolerance of ambiguity and acknowledging our resilience as we express a normal grief, and still look to the future with hope and possibility. How do we begin to cope with loss that cannot be resolved? The COVID-19 pandemic has left many of us haunted by feelings of anxiety, despair, and even anger. In this book, pioneering therapist Pauline Boss identifies these vague feelings of distress as caused by ambiguous loss, losses that remain unclear and hard to pin down, and thus have no closure. Collectively the world is grieving as the pandemic continues to change our everyday lives.
  38. Yes, I can learned to live with this loss. But, I know I will not get closure, Verification is needed, physical evidence which I got in May 2015. I needed to learn to carry on without answers, while I was on my ambiguous loss journey. I believe families need to connect with other families to not feel isolated and alone. They would benefit from Support and a Navigator or Liaison to help them on their journey.