Mr. Travis Washington has over 15 years of experience in customer service roles, including his current role as a Customer Service Associate at Walgreens since 2015. He also served in the United States Army from 2006 to 2013 as a Water Purification Specialist and Squad Leader. Mr. Washington graduated from ITT Technical College in 2015 with an Associate's Degree in Criminal Justice.

1. MR. Travis Washington
301a Kawamura St
Fort Benning, GA 31905 US
Phone: 954-579-0696 - Ext:
Email: travis.d.washington@gmail.com.
Work Experience:
Walgreens: Customer Service
2510 Winton Rd
Columbus, GA 31906
12/2015 – Present
As a Customer Service Associate, I received telephone calls from and/or generates telephone calls to
customers, controls conversations, in a courteous, empathetic, tactful and respectful manner, to ensure
that the caller's inquiry is resolved timely manner. I also am responsible for everything from cash register
operations, customer service to merchandising, store inventory and maintaining store signage and
displays while specializing in providing courteous and efficient services to customers.
Supervisor: Pam Scott ((706)327-6181)
United States Army: Water Purification Specialist/Squad Leader
11th Engineer Battalion
Fort Benning, GA 31905 United States
06/2006 - 12/2013
As a Water Purification Specialist, I was primarily responsible for supervising or performing the
installation and operation of water purification equipment, as well as dealing with water storage and
distribution operations and activities, inspected facilities and food supplies for the presence of disease,
germs or other conditions hazardous to health and the environment. I performed a variety of
administrative and technical support functions in the areas of personnel, supply, training and served as a
hand receipt holder for property book items and maintains records to account for turn in or transfer of
equipment. Performing a variety of administrative and technical duties, responding to information
requests on topics related to the mission, products or services of the organization. I also were responsible
for fulfilling not only my individual duties, but also I were accountable for my soldiers' personal conduct
and ensuring that my soldiers successfully execute their duties.
Supervisor: Thomas Earls ((713)702-7403
Nubanco: Account Manager
1200 North Sunrise Blvd
Fort Lauderdale, FL 33311 United States 02/2003 - 06/2006
As an account manager, I received telephone calls from and/or generates telephone calls to customers,
controls conversations, in a courteous, empathetic, tactful and respectful manner, to ensure that the
caller's inquiry is resolved in a timely manner. I supervised 11 office personnel, I specialized in customer
service and collections on past due account while providing great customer service to consumers,
maintains, reviews, determines processes, and closes payroll accounts. I performed extensive technical
and specialized work in the areas of staffing, pay administration and training, management-employee
relations, awards, benefits. I reviewed authorization documents to ensure completeness, propriety,
authentication, accuracy, and compliance with applicable regulations, policies and precedents maintained
office files and records, referring office calls and visitors to appropriate sources and preparing simple
documents. I also operate computer systems to input or correct data, and produce documents, reports and
performs basic account maintenance procedures to ensure files, logs, and reports are complete.

2. National Recovery Center: Account Manager
6491 Peachtree Industrial Blvd
Atlanta, GA 30360 United States
08/2000 - 02/2003
As an account manager, I received telephone calls from and/or generates telephone calls to customers,
controls conversations, in a courteous, empathetic, tactful and respectful manner, to ensure that the
caller's inquiry is resolved in a timely manner. I specialized in customer service and collections on past
due account while providing great customer service to consumers, maintains, reviews, determines
processes, and closes payroll accounts. I reviewed authorization documents to ensure completeness,
propriety, authentication, accuracy, and compliance with applicable regulations, policies and precedents
maintained office files and records, referring office calls and visitors to appropriate sources and preparing
simple documents. I also operate computer systems to input or correct data, and produce documents,
reports and performs basic account maintenance procedures to ensure files, logs, and reports are
complete.
Education:
Redan High School Stone Mountain, GA, United States
High School or equivalent 06/1995
ITT Technical College Atlanta, GA, United States
Associate's Degree 12/2015
GPA: 3.1 of a maximum 4.0
Major: Criminal Justice
Honors: Cum Laude
Relevant Coursework, Licenses and Certifications:
Criminal Law, Criminal Justice, Criminology, Policing and Law, Law Enforcement Reporting and
Recording, Correctional Programs, Probation and Parole, Cybercrime and Security
Job Related Training:
• Proficient in Microsoft Word, Excel and Power point, Advanced Powerpoint2000 and typing, ability to
maintain complete records and make routine reports
• Possessing comprehensive knowledge of laws, regulations and industry best practice in compliance and
regulations.
• Constantly developing areas for operational improvement.
• Ability to prioritize tasks and work to tight deadlines.
• Ability to work independently, always acting with integrity and honesty.
• Inquisitive attitude always seeking to learn.
• Excellent communicator in a variety of relationship and situations- oral and written.
References:
Miki Sellers Jr.: Child and Family Services of Illinois
Social Worker
(618)207-7217
miki2117@hotmail.com
Lisa Washington: Town and Country Hospital
Registered Nurse
(813)441-4227
L.Washington62@yahoo.com

3. Thomas Earls: United States Army
Truck Driver
(713)702-7403
thomas.earls@us.army.mil
Leon Hale: United States Army
Medic
(940)435-5200
leonhale08@yahoo.com