Shalonda Barker is an experienced Assistant of Security seeking a new position. She has over 10 years of experience in security, loss prevention, and law enforcement including currently serving as a Loss Prevention/Security Supervisor at Nordstrom in Atlanta. Her background also includes fraud analysis and detention officer work. She has extensive skills in security management, employee training, budget control, and emergency response. Barker is pursuing a bachelor's degree in criminal justice from Saint Leo University and aims to contribute her leadership and expertise to a new organization.

1. S H A L O N D A B A R K E R
1026 Preston Creek Drive Atlanta, GA 30346  770 875 5332  sdbarker22@yahoo.com
Professional Summary
Highly knowledgeable, skilled, and dedicated Assistant of Security with a solid track record of law enforcement
and security related success. Professional expertise in personnel management, comprehensive design planning,
and implementation of strategic security programs that provide operational excellence. Acknowledged for
exceptional performance in process improvements, change management, and facilitation of multiple projects
while ensuring compliance with the law. Demonstrated strength in the management of labor and non-labor
funds that directly impact the financial stability of large scale operations.
Key Skills
Security Management
Compliance Standards/Audits
Customer Service/Loyalty
Employee Training &Development
Performance Management
Safety/Inspection Protocols
Emergency Management
GA POST weapons trained
Fraud Investigations
First Aid/CPR Certified
Loss Prevention/CCTV
Budget Control
Work Experience
Nordstrom, Atlanta, GA 7/13 to Present
Loss Prevention /Security Supervisor
 Trained, developed, supervised and evaluated loss prevention personnel within assigned location(s)
emphasizing company standards of professionalism and safety.
 Monitored the department's contribution to total store shortage reduction and prevention programs.
 Investigated evidence of unlawful activity or activity contrary to policy or procedure relating to the security of
company assets.
 Prepared budgets for areas of responsibility, reporting all variances to regional security director.
 Maintained awareness of conditions presenting risk to the safety and security of our customers and associates.
 Responsible for assisting in the activities of two different million dollar stores with multiple concepts.
 Monitor and respond to the electronic security management system.
 Responsible for safeguarding the assets of the company and ensuring a safe environment for our employees and
customers.
 . Detect and apprehend shoplifters both internal and external.
 Maintained key control and controlled access
 Responded to emergency situations including lost children, injuries, and other critical issues.
 Conduct Sensor Audits to ensure that store is in compliance with standards
Macys, Decatur, GA 01/10 to 7/13
Fraud Analyst
 Responsible for functions related to the identification, prevention, and resolution of fraudulent activity including
review of new accounts, unusual customer transactions, check and deposit fraud, card fraud, signature verification,
loan applications and online fraud.
 Identify research and analyze possible fraudulent activity on customer accounts and process customer fraud
claims.
 Responsible for complex duties and decisions relating to fraudulent applications, transactions, and customer fraud
claims.
 Requires decision-making and resolution of issues not clearly defined by policies and procedures.
 Frequent interaction with teammates, management, suspects, victims, and other financial institutions. Identifies
control failures and recommends solutions.

2. DeKalb County Sheriff’s Dept Decatur, GA 07/2007 to 01/10
Detention Officer
 Responsible for managing the movement of over 500 inmates at a time.
 Provided security throughout the facility, in court, in hospitals etc.
 Maintained key control and controlled access.
 Responded to emergency situations including physical altercations, suicidal situations and other critical
issues.
 Serves on tower watches in electronic control stations and prevents inmate escapes by ensuring gates/cells.
 Responsibilities include supervising inmate work details, generating reports, maintaining records, and
assisting Sheriff Deputies in transporting inmates to various facilities are secure.
Education
Saint Leo University Atlanta, GA 2013-PRESENT
B.S. Criminal Justice