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Siji Susan Joy CCS, CPC, AHIMA
ICD-10 Ambassador
“Resubmission risks are expected, as large number of business
and process rules change in ICD -10 claims.”
According to MGMA, it costs most practices an average of $25 to
$30 to resubmit a corrected claim.
2
3
Table of Contents
1 BACKGROUND 4
2 ICD -10-CM (DIAGNOSIS CODING SYSTEM) 5
3 ICD-10-PCS (INPATIENT PROCEDURAL CODING) 7
4 TRANSITION IN US 10
5 MEDICAL NECESSITY – CRUCIAL WITH ICD 10 11
6 CLINICAL DOCUMENTATION-CORNER STONE FOR ICD-10 12
7 PRELIMINARY PLANNING – CHECKLIST 13
8 WARNINGS 14
9 STRIDES FOR WELLNESS 15
10 RISK ASSESSMENT – FOCUS AREAS 16
11 TYPE OF TRAINING FOR PROVIDERS 17
12 TYPE OF TRAINING FOR PAYERS 18
13 REFERENCES 19
BACKGROUND
ICD 10 was implemented by World Health Organization (WHO) in 1993
to replace ICD 9 that was developed in 1970s .
ICD-10 has already been in use for many years in several countries.
ICD 10 in US refers to the US clinical modification ICD 10 – CM,
developed by National Center for Health Services (NCHS).
ICD-10 is already being used in the United States, but only for
mortality reporting done for the CDC (cause of death).
Center for Medicare and Medicaid (CMS ) developed ICD 10 PCS
which is the procedural coding system.
ICD-10-PCS will replace Volume 3 of ICD-9-CM as the inpatient
procedural coding system.
4
ICD -10-CM (DIAGNOSIS
CODING SYSTEM)
• ICD-10-CM practices 3 to 7 digits instead of the 3 to
5 digits used with ICD-9-CM
• Added Alphabetic characters to many ICD-10-CM
codes. Hence, ICD-10-CM will significantly impact
information technology, physician documentation,
and coding productivity when it get implemented
across all aspects of U.S. health care.
• In some instances, simply ICD 10, icd10 or just I-10
means ICD-10-CM.
NUMBER OF
DIGITS
• Category – Applies to digits 1,2 & 3
• Etiology, manifestation and severity – Applies to digits
4,5,6
• Extension – Applies to digit 7
CODE
FORMAT
5
ICD -10-CM (DIAGNOSIS
CODING SYSTEM)
• Acute or Chronic
• Initial Encounter, Subsequent Encounter, or Sequelae
• Right or Left
• Normal Healing, Delayed Healing, Nonunion, or Malunion
CAPTURES
CLINICAL
CONCEPTS
• Standardized
• Supports quality data exchange internationally to
track diseases and treatment outcomes.
• Interoperability – US and most international
• Expands codes for improved disease management ,
complications and safety issues
KEY BENEFITS
6
ICD-10-PCS (INPATIENT
PROCEDURAL CODING)
Both coding systems ICD 10
CM and ICD 10 PCS are
constituents of the MS-DRG
system. MS-DRG system is
used to pay for Medicare
services rendered by the
hospitals in US. Hence CMS
wanted to link ICD 10 PCS
to ICD 10 CM and so the
title carries “ICD 10”.
7
HAS NO ASSOCIATION WITH WHO
ICD-10-PCS (INPATIENT
PROCEDURAL CODING)
• 7 alpha-numeric
NUMBER OF
DIGITS
• Section – Applies to digit 1
• Body system – Applies to digit 2
• Root operation – Applies to digit 3
• Body part – Applies to digit 4
• Approach – Applies to digit 5
• Device – Applies to digit 6
• Qualifier – Applies to digit 7
CODE
FORMAT
8
ICD-10-PCS (INPATIENT
PROCEDURAL CODING)
• Procedure definition is precise & accurate
• Detailed description of methodology , body parts
• Detailed and captures new technology
PROCEDURE
DEFINITION &
DESCRIPTION
• Cleaner logic of codes that lead to fewer coding
errors
• Accurate payment for new procedures
• Supports value based reimbursement activities
• Lesser RejectionsKEY BENEFITS
9
TRANSITION IN US
CPT/HCPCS will
continue to be used
without any change in
the current forms & will
remain same for
Outpatient services
Transition should
happen only in ICD 10
CM & ICD 10 PCS
WHO GETS AFFECTED
Physician providers &
Part B providers
covered by HIPAA
10
MEDICAL NECESSITY –
CRUCIAL WITH ICD 10
Unnecessary ABN’s
due to changed
terminology that
challenges
registration staff &
physicians
Submitting
unspecified code
when specific code
is available
Lack of
documentation
Risk for Claim
Denial – Most
complex and costly
denials
CHALLENGES
11
CLINICAL DOCUMENTATION-
CORNER STONE FOR ICD-10
Increased query
workflow &
rework for
physicians
Inaccuratecoding
Inappropriate
payment
Revenue loss risk
due to
resubmissions,
denials and claim
cycle delays
CHALLENGES
12
PRELIMINARY PLANNING -
CHECKLIST
•Clinicaldocumentation ,encounter forms/ superbills, PMS, EHR, contracts and public health and quality reporting protocols.
Identify Current Systems that uses ICD 9 CM & potential changes to workflow and
business processes
•Upgrade version to 5010
•Installation timelineand process to update
•Cross check contracts for inclusion of upgrades
•Choose PMS with ICD 10 ready
Accommodate ICD 10 codes in PMS
•Discuss on ICD 10 complianceplan and testing of their systems
•ICD 10 is more specific than ICD 9 and so payers may update terms of contracts, payment schedules, or reimbursement.
Discussion with clearing houses, billing services & payers on implementation plan.
•Online Courses
•Webinar
•Onsite Training
Training Need Analysis (TNA) for staff who code or have to know about the new codes
•Software updates,
•Reprintingof superbills, trainings, and related expenses
•Increased staffing due to slow down in productivity
Budget for ICD 10 implementation (expenses of systems changes, resource materials &
training
•Schedule test days
Conduct test transactions using ICD 10 codes between payers & providers
13
WARNINGS
Providers having problems coding ICD-10 claims.
Payers having problems processing ICD-10 claims
Lower reimbursements than expected
More payer rejections and denials
Delayed payment cycles
Returned phone calls from payers decreases
Medical Coders Quit
14
STRIDES FOR WELLNESS
Improve
clinical
documentation
Will improve
reimbursement in
ICD 9 & backup
revenue to prepare
for ICD 10
Will justify
diagnoses and
services for payers
Quick processing
by coders
Meticulously
train all staffs
For accurate
coding and lesser
rejections
For ICD-10
compliance in
claims and billing
Test Timely,
Test Frequently
To identify areas of
improvement
before the
implementation
date
To identify new
business benefit
Open lines of
communication
between
Healthcare
Payers &
Providers
May have to invest
on dedicated
personal to attend
payer calls for
unreimbursed
claims
Why consider Clearing Houses ??
 Aware of problems faced by other
practices & assists to avoid problems
 May have better relations with payers
 Phone calls may be returned sooner 15
RISK ASSESSMENT – FOCUS
AREASICD-10 mandate has further strengthened the workflow automation for a payer. Hence reduce the process of resubmitting by adopting
automated resubmissionrisk analysis using BI tools. This will save back end work secondary to denied claims.
Medical Practices
Focus on CDI and Training
Identify high risk codes & probable areas of External
audits
Highest probability of medical necessity triggers
Dual Coding
Healthcare Payers
System remediation – Data and Database changes for
ICD -10 compliance
Claims and Billing – Date of service, Policy & contract
updates, changes to accept /route ICD-10 codes,
Changes to edits & pricing, Duplicate checking
Testing – Internal & External
16
TYPE OF TRAINING FOR
PROVIDERS
Training should begin no more than 6 months before
the compliance deadline – AHIMA recommendation
Physician
Practice
Coders
Training
Learn ICD- 10 diagnosis ONLY
16 Hours
Hospital
Coders
Training
Learn ICD-10 diagnosis and ICD-10 inpatient
procedure coding
50 Hours
Speciality-
specific ICD
10 Training
And
Advanced
CDI
Learn based on commonly used codes of the
speciality & documentation specifics
Need to know basis
17
TYPE OF TRAINING FOR
PAYERS
CMS recommendations
Business
Processes &
IT Training
Use of new and modified HIPAA 5010 data elements
Policy updates
System & software changes – PMS, encoder code editing
program, DRG groupers & case mix indexes for IP
Claims and
Billing
Training
ICD 10 crosswalks, guidelines, prior authorizations and
documentations
Fraud and Abuse detection based on ICD 10 recommendations
Learn Dual Coded data set
Historical data analysis 18
REFERENCES
http://www.himss.org
http://library.ahima.org
http://www.cms.gov
19

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Transitioning to ICD-10 - A Snapshot

  • 1. Siji Susan Joy CCS, CPC, AHIMA ICD-10 Ambassador
  • 2. “Resubmission risks are expected, as large number of business and process rules change in ICD -10 claims.” According to MGMA, it costs most practices an average of $25 to $30 to resubmit a corrected claim. 2
  • 3. 3 Table of Contents 1 BACKGROUND 4 2 ICD -10-CM (DIAGNOSIS CODING SYSTEM) 5 3 ICD-10-PCS (INPATIENT PROCEDURAL CODING) 7 4 TRANSITION IN US 10 5 MEDICAL NECESSITY – CRUCIAL WITH ICD 10 11 6 CLINICAL DOCUMENTATION-CORNER STONE FOR ICD-10 12 7 PRELIMINARY PLANNING – CHECKLIST 13 8 WARNINGS 14 9 STRIDES FOR WELLNESS 15 10 RISK ASSESSMENT – FOCUS AREAS 16 11 TYPE OF TRAINING FOR PROVIDERS 17 12 TYPE OF TRAINING FOR PAYERS 18 13 REFERENCES 19
  • 4. BACKGROUND ICD 10 was implemented by World Health Organization (WHO) in 1993 to replace ICD 9 that was developed in 1970s . ICD-10 has already been in use for many years in several countries. ICD 10 in US refers to the US clinical modification ICD 10 – CM, developed by National Center for Health Services (NCHS). ICD-10 is already being used in the United States, but only for mortality reporting done for the CDC (cause of death). Center for Medicare and Medicaid (CMS ) developed ICD 10 PCS which is the procedural coding system. ICD-10-PCS will replace Volume 3 of ICD-9-CM as the inpatient procedural coding system. 4
  • 5. ICD -10-CM (DIAGNOSIS CODING SYSTEM) • ICD-10-CM practices 3 to 7 digits instead of the 3 to 5 digits used with ICD-9-CM • Added Alphabetic characters to many ICD-10-CM codes. Hence, ICD-10-CM will significantly impact information technology, physician documentation, and coding productivity when it get implemented across all aspects of U.S. health care. • In some instances, simply ICD 10, icd10 or just I-10 means ICD-10-CM. NUMBER OF DIGITS • Category – Applies to digits 1,2 & 3 • Etiology, manifestation and severity – Applies to digits 4,5,6 • Extension – Applies to digit 7 CODE FORMAT 5
  • 6. ICD -10-CM (DIAGNOSIS CODING SYSTEM) • Acute or Chronic • Initial Encounter, Subsequent Encounter, or Sequelae • Right or Left • Normal Healing, Delayed Healing, Nonunion, or Malunion CAPTURES CLINICAL CONCEPTS • Standardized • Supports quality data exchange internationally to track diseases and treatment outcomes. • Interoperability – US and most international • Expands codes for improved disease management , complications and safety issues KEY BENEFITS 6
  • 7. ICD-10-PCS (INPATIENT PROCEDURAL CODING) Both coding systems ICD 10 CM and ICD 10 PCS are constituents of the MS-DRG system. MS-DRG system is used to pay for Medicare services rendered by the hospitals in US. Hence CMS wanted to link ICD 10 PCS to ICD 10 CM and so the title carries “ICD 10”. 7 HAS NO ASSOCIATION WITH WHO
  • 8. ICD-10-PCS (INPATIENT PROCEDURAL CODING) • 7 alpha-numeric NUMBER OF DIGITS • Section – Applies to digit 1 • Body system – Applies to digit 2 • Root operation – Applies to digit 3 • Body part – Applies to digit 4 • Approach – Applies to digit 5 • Device – Applies to digit 6 • Qualifier – Applies to digit 7 CODE FORMAT 8
  • 9. ICD-10-PCS (INPATIENT PROCEDURAL CODING) • Procedure definition is precise & accurate • Detailed description of methodology , body parts • Detailed and captures new technology PROCEDURE DEFINITION & DESCRIPTION • Cleaner logic of codes that lead to fewer coding errors • Accurate payment for new procedures • Supports value based reimbursement activities • Lesser RejectionsKEY BENEFITS 9
  • 10. TRANSITION IN US CPT/HCPCS will continue to be used without any change in the current forms & will remain same for Outpatient services Transition should happen only in ICD 10 CM & ICD 10 PCS WHO GETS AFFECTED Physician providers & Part B providers covered by HIPAA 10
  • 11. MEDICAL NECESSITY – CRUCIAL WITH ICD 10 Unnecessary ABN’s due to changed terminology that challenges registration staff & physicians Submitting unspecified code when specific code is available Lack of documentation Risk for Claim Denial – Most complex and costly denials CHALLENGES 11
  • 12. CLINICAL DOCUMENTATION- CORNER STONE FOR ICD-10 Increased query workflow & rework for physicians Inaccuratecoding Inappropriate payment Revenue loss risk due to resubmissions, denials and claim cycle delays CHALLENGES 12
  • 13. PRELIMINARY PLANNING - CHECKLIST •Clinicaldocumentation ,encounter forms/ superbills, PMS, EHR, contracts and public health and quality reporting protocols. Identify Current Systems that uses ICD 9 CM & potential changes to workflow and business processes •Upgrade version to 5010 •Installation timelineand process to update •Cross check contracts for inclusion of upgrades •Choose PMS with ICD 10 ready Accommodate ICD 10 codes in PMS •Discuss on ICD 10 complianceplan and testing of their systems •ICD 10 is more specific than ICD 9 and so payers may update terms of contracts, payment schedules, or reimbursement. Discussion with clearing houses, billing services & payers on implementation plan. •Online Courses •Webinar •Onsite Training Training Need Analysis (TNA) for staff who code or have to know about the new codes •Software updates, •Reprintingof superbills, trainings, and related expenses •Increased staffing due to slow down in productivity Budget for ICD 10 implementation (expenses of systems changes, resource materials & training •Schedule test days Conduct test transactions using ICD 10 codes between payers & providers 13
  • 14. WARNINGS Providers having problems coding ICD-10 claims. Payers having problems processing ICD-10 claims Lower reimbursements than expected More payer rejections and denials Delayed payment cycles Returned phone calls from payers decreases Medical Coders Quit 14
  • 15. STRIDES FOR WELLNESS Improve clinical documentation Will improve reimbursement in ICD 9 & backup revenue to prepare for ICD 10 Will justify diagnoses and services for payers Quick processing by coders Meticulously train all staffs For accurate coding and lesser rejections For ICD-10 compliance in claims and billing Test Timely, Test Frequently To identify areas of improvement before the implementation date To identify new business benefit Open lines of communication between Healthcare Payers & Providers May have to invest on dedicated personal to attend payer calls for unreimbursed claims Why consider Clearing Houses ??  Aware of problems faced by other practices & assists to avoid problems  May have better relations with payers  Phone calls may be returned sooner 15
  • 16. RISK ASSESSMENT – FOCUS AREASICD-10 mandate has further strengthened the workflow automation for a payer. Hence reduce the process of resubmitting by adopting automated resubmissionrisk analysis using BI tools. This will save back end work secondary to denied claims. Medical Practices Focus on CDI and Training Identify high risk codes & probable areas of External audits Highest probability of medical necessity triggers Dual Coding Healthcare Payers System remediation – Data and Database changes for ICD -10 compliance Claims and Billing – Date of service, Policy & contract updates, changes to accept /route ICD-10 codes, Changes to edits & pricing, Duplicate checking Testing – Internal & External 16
  • 17. TYPE OF TRAINING FOR PROVIDERS Training should begin no more than 6 months before the compliance deadline – AHIMA recommendation Physician Practice Coders Training Learn ICD- 10 diagnosis ONLY 16 Hours Hospital Coders Training Learn ICD-10 diagnosis and ICD-10 inpatient procedure coding 50 Hours Speciality- specific ICD 10 Training And Advanced CDI Learn based on commonly used codes of the speciality & documentation specifics Need to know basis 17
  • 18. TYPE OF TRAINING FOR PAYERS CMS recommendations Business Processes & IT Training Use of new and modified HIPAA 5010 data elements Policy updates System & software changes – PMS, encoder code editing program, DRG groupers & case mix indexes for IP Claims and Billing Training ICD 10 crosswalks, guidelines, prior authorizations and documentations Fraud and Abuse detection based on ICD 10 recommendations Learn Dual Coded data set Historical data analysis 18