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Christen Ellison
- 1. CHRISTEN ELLISON Jacksonville, FL32210 | 904-728-1439 | a.b.chris@comcast.net EDUCAT ION Associates Degree in Medical Insurance Billing and Coding Orange Park, FL Graduated: 01/2012  Medical Insurance Billing and Coding  S i gnificant Coursework: Computer Applications, Computer Applications for Medical Billing/Coding, Medical T erminology, Medical Law and Ethics, Anatomy and P hysiology of the Body Systems, Medical Office Management and Compliance, Introduction to Hospital Billing, Diseases of the Hu man Body, Medical Finance and Insurance, Medical Insurance Billing, Introduction to ICD -9 Coding, Introduction t o CP T Coding, Advanced CPT Coding, Third Party Payers, Pharmacology for Medical Billing and Coding, and Abstract Case Coding/ICD -10 SKILLS & ABILITIES  CPT Coding; ICD-9 Coding; ICD-10; Insurance claims processing including Medicare and Medicaid; Excellent medical terminology knowledge; HIPPA Certified  Excellent communication skills; Excellent customer service skills; Billing experience  Proficient in Microsoft Programs (Windows, Word, PowerPoint, Excel, Outlook, etc.); Some Quickbooks experience; Exceptionally accurate data entry skills; 40+ WPM; 10 – key by touch EXPERIENCE Customer Service Representative/Group accounts/Out of state Florida Blue – Jacksonville, FL 2013 to Present  Answer Phones  Assist members and providers by verifyingbenefits  Explain how claims processed for members and providers  check claim status on out of state claims  Update member’s PCPs  Assist members on explaining their benefits  Validating if the information on member submitted claims is correct and everythingis in order  Sends misroutes when needed  Communicates with Host Plan to assist members  Work as part of the NSA Complete Resolution Team  CRT representative  Knowledgeable with BlueChoice, BlueCare HMO, BlueOptions , and traditional polices, CareCentrix, Prime Therapeutics, New Directions, EIP, ICB, APT, RBMS, OCLI, NIA, Quest, Diamond, Siebel, Claims Repository, CMCA, Blue², PIMS, Availity, WEBSO Trained Data Entry Clerk/ Coder/ Receptionist Medical Anesthesia Corp – Jacksonville, FL 2012 to 2013  Answer phones  Enter patient data into horizon system  Post charges to accounts after data was entered  Code charges brought in by doctors  Calculate total price  Scan charge sheets into electronic database  Stamped and distributed mail Front Desk Clerk North Florida Ear, Nose, and Throat – Orange Park, FL 2011 to 2012  Answer phones  Check patients in and out  Collecting payments for visits or payment plans  Verify insurance using Availity and calling insurance companies  Schedule patients  Input patient information intoCerner database  Scan ID and Insurance Cards
- 2.  Call inprescriptions  Call patients for followups  EMR Medical Billing and Coding Extern Hyde Park Medical Center – Jacksonville, FL 2011 to 2011  Shadowed workers  Pulled patient charts  Assisted with scheduling  Medical billing and coding  Insurance verifications  Call patients for followups  Collections  Diagnostic Coding  Processed Medicaid claims  Sent billing documents via EDI through Eclipse system and US Postal Service Billing Clerk/Receptionist/Operations Clerk/Outbound Dispatch AAA Cooper Transportation– Jacksonville, FL 2006 to 2014  Enter costs of terminal into ledger for cash balancing/reconciliation  Pull bills through cash for cash report  Enter data into invoices which are sent out to the loading dock  Code bills to appropriate door number  Manifest bills to correct trailer  File documents and sort mail  Answer multi-line phones  Provide excellent customer service  Give quotes  Scan bills and documents into electronic database  Input unload reports for trailers  Bill bill-of-ladings that are received  Dispatch drivers