Have you ever needed a way to measure your leadership IQ? Or been in a performance review where the majority of time was spent discussing your need to improve as a leader? If you have ever wondered what your core leadership competencies are and how to build on and improve them, Jennifer Bonine shares a toolkit to help you do just that. This toolkit includes a personal assessment of your leadership competencies, explores a set of eight dimensions of successful leaders, provides suggestions on how you can improve competencies that are not in your core set of strengths, and describes techniques for leveraging and building on your strengths. These tools can help you become a more effective and valued leader in your organization. Exercises help you gain an understanding of yourself and strive for balanced leadership through recognition of both your strengths and your “development opportunities.”
Have you ever needed a way to measure your leadership IQ? Or been in a performance review where the majority of time was spent discussing your need to improve as a leader? If you have ever wondered what your core leadership competencies are and how to build on and improve them, Jennifer Bonine shares a toolkit to help you do just that. This toolkit includes a personal assessment of your leadership competencies, explores a set of eight dimensions of successful leaders, provides suggestions on how you can improve competencies that are not in your core set of strengths, and describes techniques for leveraging and building on your strengths. These tools can help you become a more effective and valued leader in your organization. Exercises help you gain an understanding of yourself and strive for balanced leadership through recognition of both your strengths and your “development opportunities.”
The key to helping your teams transform and be successful in an agile world is to know what skills you need to be effective—and in turn, help your team navigate change. Jennifer Bonine focuses on providing a toolkit for agile leadership. Explore your level of acceptance of change, how adaptive you are, and strategies to help others adapt to change. Jennifer provides exercises that enable you to discover your leadership style and understand your blind spots as a leader. What metrics should you be measuring against as you adopt agile development methodologies and move away from a traditional SDLC? During hands-on activities explore with other participants how to influence and promote ideas and change, as well as how to inspire others to follow and invest in your ideas. Learn how to partner across cross-functional teams and geographies. Leave with ideas of what will work for you and your organization, and with tools to ensure that you are an agile leader that your teams want to follow.
Have you ever needed a way to measure your leadership IQ? Or been in a performance review where the majority of time was spent discussing your need to improve as a leader? If you have ever wondered what your core leadership competencies are and how to build on and improve them, Jennifer Bonine shares a toolkit to help you do just that. This toolkit includes a personal assessment of your leadership competencies, explores a set of eight dimensions of successful leaders, provides suggestions on how you can improve competencies that are not in your core set of strengths, and describes techniques for leveraging and building on your strengths. These tools can help you become a more effective and valued leader in your organization. Exercises help you gain an understanding of yourself and strive for balanced leadership through recognition of both your strengths and your “development opportunities.”
Many projects implicitly use some kind of risk-based approach for prioritizing testing activities. However, critical testing decisions should be based on a product risk assessment process using key business drivers as its foundation. For agile projects, this assessment should be both thorough and lightweight. PRISMA (PRoduct RISk MAnagement) is a highly practical method for performing systematic product risk assessments. Learn how to employ PRISMA techniques in agile projects using risk-poker. Carry out risk identification and analysis, see how to use the outcome to select the best test approach, and learn how to transform the result into an agile one page sprint test plan. Practical experiences are shared and results achieved employing product risk assessments. Learn how to optimize your test effort by including product risk assessment in your agile testing practices.
This document provides an overview of a training course on essential test management and planning. The course agenda includes discussions on the culture of testing and quality, an introduction to the Systematic Test and Evaluation Process (STEP) methodology and preventative testing, test levels, and the master test plan. The document outlines the course timing and breaks.
Billion Dollar Bugs: When and How to Test a SpreadsheetTechWell
Gregory Pope from Lawrence Livermore National Laboratory presented on spreadsheet errors and testing. Some key points:
1) Several high-profile spreadsheet errors have cost companies and organizations billions of dollars due to things like missing minus signs, cut-and-paste errors, and incorrect formulas. Independent checks of spreadsheets are critical to avoid costly mistakes.
2) Studies show that even "finished" spreadsheets have error rates around 40-70%, which is 10 times higher than software error rates. However, spreadsheets are often not rigorously tested due to a lack of testing culture and skills.
3) Sarbanes-Oxley regulations require top management to certify the accuracy of financial information, increasing the need
Testing the Data Warehouse―Big Data, Big ProblemsTechWell
Data warehouses have become a popular mechanism for collecting, organizing, and making information readily available for strategic decision making. The ability to review historical trends and monitor near real-time operational data has become a key competitive advantage for many organizations. Yet the methods for assuring the quality of these valuable assets are quite different from those of transactional systems. Ensuring that the appropriate testing is performed is a major challenge for many enterprises. Geoff Horne has led a number of data warehouse testing projects in both the telecommunications and ERP sectors. Join Geoff as he shares his approaches and experiences, focusing on the key “uniques” of data warehouse testing including methods for assuring data completeness, monitoring data transformations, and measuring quality. He also explores the opportunities for test automation as part of the data warehouse process, describing how it can be harnessed to streamline and minimize overhead.
Managing Application Performance: A Simplified Universal ApproachTechWell
Scott Barber, chief performance evangelist for SmartBear, presented on managing application performance through a simplified universal approach. The presentation discussed defining performance, the performance testing lifecycle, preventing poor performance through continuous collaboration across the development team, and using rapid performance testing techniques to quickly answer performance-related questions.
Have you ever needed a way to measure your leadership IQ? Or been in a performance review where the majority of time was spent discussing your need to improve as a leader? If you have ever wondered what your core leadership competencies are and how to build on and improve them, Jennifer Bonine shares a toolkit to help you do just that. This toolkit includes a personal assessment of your leadership competencies, explores a set of eight dimensions of successful leaders, provides suggestions on how you can improve competencies that are not in your core set of strengths, and describes techniques for leveraging and building on your strengths. These tools can help you become a more effective and valued leader in your organization. Exercises help you gain an understanding of yourself and strive for balanced leadership through recognition of both your strengths and your “development opportunities.”
The key to helping your teams transform and be successful in an agile world is to know what skills you need to be effective—and in turn, help your team navigate change. Jennifer Bonine focuses on providing a toolkit for agile leadership. Explore your level of acceptance of change, how adaptive you are, and strategies to help others adapt to change. Jennifer provides exercises that enable you to discover your leadership style and understand your blind spots as a leader. What metrics should you be measuring against as you adopt agile development methodologies and move away from a traditional SDLC? During hands-on activities explore with other participants how to influence and promote ideas and change, as well as how to inspire others to follow and invest in your ideas. Learn how to partner across cross-functional teams and geographies. Leave with ideas of what will work for you and your organization, and with tools to ensure that you are an agile leader that your teams want to follow.
Have you ever needed a way to measure your leadership IQ? Or been in a performance review where the majority of time was spent discussing your need to improve as a leader? If you have ever wondered what your core leadership competencies are and how to build on and improve them, Jennifer Bonine shares a toolkit to help you do just that. This toolkit includes a personal assessment of your leadership competencies, explores a set of eight dimensions of successful leaders, provides suggestions on how you can improve competencies that are not in your core set of strengths, and describes techniques for leveraging and building on your strengths. These tools can help you become a more effective and valued leader in your organization. Exercises help you gain an understanding of yourself and strive for balanced leadership through recognition of both your strengths and your “development opportunities.”
Many projects implicitly use some kind of risk-based approach for prioritizing testing activities. However, critical testing decisions should be based on a product risk assessment process using key business drivers as its foundation. For agile projects, this assessment should be both thorough and lightweight. PRISMA (PRoduct RISk MAnagement) is a highly practical method for performing systematic product risk assessments. Learn how to employ PRISMA techniques in agile projects using risk-poker. Carry out risk identification and analysis, see how to use the outcome to select the best test approach, and learn how to transform the result into an agile one page sprint test plan. Practical experiences are shared and results achieved employing product risk assessments. Learn how to optimize your test effort by including product risk assessment in your agile testing practices.
This document provides an overview of a training course on essential test management and planning. The course agenda includes discussions on the culture of testing and quality, an introduction to the Systematic Test and Evaluation Process (STEP) methodology and preventative testing, test levels, and the master test plan. The document outlines the course timing and breaks.
Billion Dollar Bugs: When and How to Test a SpreadsheetTechWell
Gregory Pope from Lawrence Livermore National Laboratory presented on spreadsheet errors and testing. Some key points:
1) Several high-profile spreadsheet errors have cost companies and organizations billions of dollars due to things like missing minus signs, cut-and-paste errors, and incorrect formulas. Independent checks of spreadsheets are critical to avoid costly mistakes.
2) Studies show that even "finished" spreadsheets have error rates around 40-70%, which is 10 times higher than software error rates. However, spreadsheets are often not rigorously tested due to a lack of testing culture and skills.
3) Sarbanes-Oxley regulations require top management to certify the accuracy of financial information, increasing the need
Testing the Data Warehouse―Big Data, Big ProblemsTechWell
Data warehouses have become a popular mechanism for collecting, organizing, and making information readily available for strategic decision making. The ability to review historical trends and monitor near real-time operational data has become a key competitive advantage for many organizations. Yet the methods for assuring the quality of these valuable assets are quite different from those of transactional systems. Ensuring that the appropriate testing is performed is a major challenge for many enterprises. Geoff Horne has led a number of data warehouse testing projects in both the telecommunications and ERP sectors. Join Geoff as he shares his approaches and experiences, focusing on the key “uniques” of data warehouse testing including methods for assuring data completeness, monitoring data transformations, and measuring quality. He also explores the opportunities for test automation as part of the data warehouse process, describing how it can be harnessed to streamline and minimize overhead.
Managing Application Performance: A Simplified Universal ApproachTechWell
Scott Barber, chief performance evangelist for SmartBear, presented on managing application performance through a simplified universal approach. The presentation discussed defining performance, the performance testing lifecycle, preventing poor performance through continuous collaboration across the development team, and using rapid performance testing techniques to quickly answer performance-related questions.
Ambiguity Reviews: Building Quality RequirementsTechWell
Are you frustrated by the false expectation that we can test quality into a product? By the time an application is delivered to testing, our ability to introduce quality principles is generally limited to defect detection. So how do you begin to shift your team’s perceptions into a true quality assurance organization? Susan Schanta shares her approach to Shift Quality Left by performing ambiguity reviews against requirements documents to reduce requirement defects at the beginning of the project. By helping the business analyst identify gaps in requirements, you can help build quality in and improve the team’s ability to write testable requirements. Learn how to review requirements to identify ambiguities and document the open questions that need to be addressed to make requirements clear, concise, and testable. Susan demonstrates her approach to ambiguity reviews and how she turned lessons learned into a Business Analyst Style Guide to drive quality into the requirements gathering process.
Seven Keys to Navigating Your Agile Testing TransitionTechWell
So you’ve “gone agile” and have been relatively successful for a year or so. But how do you know how well you’re really doing? And how do you continuously improve your practices? When things get rocky, how do you handle the challenges without reverting to old habits? You realize that the path to high-performance agile testing isn’t easy or quick. It also helps to have a guide. So consider this workshop your guide to ongoing, improved, and sustained high-performance. Join Bob Galen and Mary Thorn as they share lessons from their most successful agile testing transitions. Explore actual team case studies for building team skills, embracing agile requirements, fostering customer interaction, building agile automation, driving business value, and testing at-scale—all building agile testing excellence. Examine the mistakes, adjustments, and the successes, and learn how to react to real-world contexts. Leave with a better view of your team’s strengths, weaknesses, and where you need to focus to improve.
Leaping over the Boundaries of Boundary Value AnalysisTechWell
Many books, articles, classes, and conference presentations tout equivalence class partitioning and boundary value analysis as core testing techniques. Yet many discussions of these techniques are shallow and oversimplified. Testers learn to identify classes based on little more than hopes, rumors, and unwarranted assumptions, while the "analysis" consists of little more than adding or subtracting one to a given number. Do you want to limit yourself to checking the product's behavior at boundaries? Or would you rather test the product to discover that the boundaries aren't where you thought they were, and that the equivalence classes aren't as equivalent as you've been told? Join Michael Bolton as he jumps over the partitions and leaps across the boundaries to reveal a topic far richer than you might have anticipated and far more complex than the simplifications that appear in traditional testing literature and folklore.
Security Testing for Testing ProfessionalsTechWell
Today’s software applications are often security-critical, making security testing an essential part of a software quality program. Unfortunately, most testers have not been taught how to effectively test the security of the software applications they validate. Join Jeff Payne as he shares what you need to know to integrate effective security testing into your everyday software testing activities. Learn how software vulnerabilities are introduced into code and exploited by hackers. Discover how to define and validate security requirements. Explore effective test techniques for assuring that common security features are tested. Learn about the most common security vulnerabilities and how to identify key security risks within applications and use testing to mitigate them. Understand how to security test applications—both web- and GUI-based—during the software development process. Review examples of how common security testing tools work and assist the security testing process. Take home valuable tools and techniques for effectively testing the security of your applications going forward.
Getting Your Message Across: Communications Skills for TestersTechWell
Communication is at the heart of our profession. No matter how advanced our testing capabilities are, if we can’t convey our concerns in ways that connect with key members of the project team, our contribution is likely to be ignored. Because we act solely in an advisory capacity, rather than being in command, our power to exert influence is almost entirely based on our communication skills. With people deluged with emails and suffering information overload, it is more important than ever that we craft succinct and effective messages, using a range of communication modalities. Join Thomas McCoy as he draws on techniques from journalism, public relations, professional writing, psychology, and marketing to help you get your message across. Key themes include: non-verbal communication, presentation skills, persuasive writing, influencing skills, graphic communication, and communicating in teams and meetings. A range of hands-on exercises will be used to practice the concepts being discussed.
A test strategy is the set of ideas that guides your test design. It's what explains why you test this instead of that, and why you test this way instead of that way. Strategic thinking matters because testers must make quick decisions about what needs testing right now and what can be left alone. You must be able to work through major threads without being overwhelmed by tiny details. James Bach describes how test strategy is organized around risk but is not defined before testing begins. Rather, it evolves alongside testing as we learn more about the product. We start with a vague idea of our strategy, organize it quickly, and document as needed in a concise way. In the end, the strategy can be as formal and detailed as you want it to be. In the beginning, though, we start small. If you want to focus on testing and not paperwork, this approach is for you.
Top Practices for Successful Mobile Test AutomationTechWell
Mobile apps bring a new set of challenges to testing—fast-paced development cycles with multiple releases per week, multiple app technologies and development platforms to support, dozens of devices and form factors, and additional pressure from enterprise and consumers who are less than patient with low quality apps. And with these new challenges comes a new set of mistakes testers can make! Fred Beringer works with dozens of mobile test teams to help them avoid common traps when building test automation for mobile apps. Fred shares some useful best practices, starting with mobile test automation. He explains what and where to automate, how to build testability into a mobile app, how to handle unreliable back-end calls and different device performance, and how to automate the automation. Fred shares real customer stories and shows how small changes in process can make mobile apps ten times more reliable.
Meet Big Agile: Testing on Large-Scale ProjectsTechWell
Are you embarking on a large-scale, globally distributed, multi-team scrum project? Have you already identified the potential testing challenges that lie ahead? Or have you belatedly encountered them and are now working on them in real-time? Five years and more than 200 projects into its agile journey, Dell Enterprise Solutions (ESG) has empirically determined that once a project extends beyond three scrum teams, interesting testing challenges arise—inconsistent “done” criteria, integration testing underscored by epic/story interdependencies across teams, test automation inconsistency, and uncoordinated regression testing. Worse yet, the more teams involved, the less likely it is that a single scrum team has the visibility to validate the overall product from a customer usage perspective as the product evolves through sprints. Geoff Meyer serves up some lessons learned from within the Dell ESG Validation organization as it evolved its agile testing and automation strategies from a waterfall-based environment to one that fully embraced agile Scrum across its entire software product portfolio.
Innovation Thinking: Evolve and Expand Your CapabilitiesTechWell
Innovation is a word tossed around frequently in organizations today. The standard clichés are Do more with less and Be creative. Companies want to be innovative but often struggle with how to define, implement, prioritize, and track their innovation efforts. Using the Innovation to Types model, Jennifer Bonine will help you transform your thinking regarding innovation and understand if your team and company goals match their innovation efforts. Learn how to classify your activities as "core" (to the business) or "context" (essential, but non-revenue generating). Once you understand how your innovation activities are related to revenue generating activities, you can better decide how much of your effort should be spent on core or context activities. Take away tools including an Innovation to Types model for classifying innovation, a Core and Context model to classify your activities, and a way to map your innovation initiatives to different contexts.
Innovation Thinking: Evolve and Expand Your CapabilitiesTechWell
Innovation is a word frequently tossed around in organizations today. The standard clichés are do more with less and be creative. Companies want to be innovative but often struggle with how to define, implement, prioritize, and track their innovation efforts. Using the Innovation to Types model, Jennifer Bonine will help you transform your thinking regarding innovation and understand if your team and company goals match their innovation efforts. Learn how to classify your activities as "core" (to the business) or "context" (essential, but non-revenue generating). Once you understand how your innovation activities are related to revenue generating activities, you can better decide how much of your effort should be spent on core or context activities. Take away tools including an Innovation to Types model for classifying innovation, a Core and Context model to classify your activities, and a way to map your innovation initiatives to different contexts.
Has this happened to you? You try to implement a change in your organization and it fails. And, to make matters worse, you can't figure out why. It may be that your great idea didn't mesh well with your organization’s culture or a host of other reasons. Jennifer Bonine shares a toolkit to help you determine which ideas will—and will not—work well within your organization. This toolkit includes five rules for change management, a checklist to help you analyze the type of change process needed in your organization, a set of questions you can ask to better understand your executives’ goals, techniques for overcoming resistance to change, and the formal roles necessary to enable successful change. These tools—together with an awareness of your organization’s core culture—allow you to identify the changes you can successfully implement. Cultural awareness helps you align your initiatives with the objectives of the organization, make your team successful, and demonstrate the value of the change, which is increasingly more important in these challenging economic times.
Leading Change—Even If You’re Not in ChargeTechWell
Has this happened to you? You try to implement a change in your organization and it doesn’t get the support that you thought it would. And, to make matters worse, you can't figure out why. Or, you have a great idea but can’t get the resources required for successful implementation. Jennifer Bonine shares a toolkit of techniques to help you determine which ideas will—and will not—work within your organization. This toolkit includes five rules for change management, a checklist to help you determine the type of change process needed in your organization, techniques for communicating your ideas to your target audience, a set of questions you can ask to better understand your executives’ goals, and methods for overcoming resistance to change from teams you don’t lead. These tools—together with an awareness of your organization’s core culture—will help you identify which changes you can successfully implement and which you should leave until another day.
Leading Change―Even If You’re Not in ChargeTechWell
Has this happened to you? You try to implement a change in your organization and it doesn’t get the support that you thought it would. And, to make matters worse, you can't figure out why. Or, you have a great idea but can’t get the resources required for successful implementation. Jennifer Bonine shares a toolkit of techniques to help you determine which ideas will—and will not—work within your organization. This toolkit includes five rules for change management, a checklist to help you determine the type of change process needed in your organization, techniques for communicating your ideas to your target audience, a set of questions you can ask to better understand your executives’ goals, and methods for overcoming resistance to change from teams you don’t lead. These tools—together with an awareness of your organization’s core culture—will help you identify which changes you can successfully implement and which you should leave until another day.
This document provides an overview of Insights Discovery, a personality assessment tool. It discusses key aspects of Insights Discovery including:
- The four energy colors that make up individual personalities: Fiery Red, Sunshine Yellow, Earth Green, and Cool Blue
- Jungian preferences that underlie the energy colors like introversion/extraversion and thinking/feeling
- How perception impacts how people see the world differently
- Adapting your communication style to different personality types to improve relationships and effectiveness
- Using Insights Discovery for self-awareness, team dynamics, and interpersonal relationships
This document discusses strategic innovation and how companies can succeed at it. It notes that the world is increasingly volatile, uncertain, complex and ambiguous (VUCA), requiring companies to engage in strategic innovation. However, strategic innovation is difficult for companies due to emotional reactions it provokes. The document recommends that companies adopt an iterative approach of building internal and external communities, socializing ideas through storytelling, and testing and learning. It provides examples of companies that have succeeded or struggled with strategic innovation and outlines key actions like embracing discomfort, launching well-constructed innovation journeys, and always questioning and testing to adapt in a VUCA world.
Innovation Thinking: Evolve and Expand Your CapabilitiesTechWell
Innovation is a word tossed around frequently in organizations today. The standard cliché is “Do more with less.” People and teams want to be innovative but often struggle with how to define, prioritize, implement, and track their innovation efforts. Jennifer Bonine shares the "Innovation Types" model to give you new tools to evolve and expand your innovation capabilities. Find out if your innovation ideas and efforts match your team and company goals. Learn how to classify your innovation and improvement efforts as core (to the business) or context (essential but non-revenue generating). WIth this data, you can better decide how much of your effort should being spent on core versus context activities. Take away new tools for classifying innovation and mapping your activities and your team’s priorities to their importance and value. With Jennifer’s guidance you’ll evolve and expand your innovation capabilities on the spot.
Nuno Tasso de Figueiredo's top 5 leadership characteristics as determined by his network are: focusing on the bottom line, acting with honor and character, managing diverse relationships, understanding the business, and getting organized. The assessment also identifies potential blind spots in creating the new and different and getting work done through others, and provides suggestions for development in these areas. No hidden strengths were identified.
This document discusses online content management and building social networks. It provides overviews of 10 essential features of an online content management system, including core functionality, editing tools, asset management, search capabilities, and customization options. It also outlines 10 questions to consider when building a social network, such as the interface, user profiles, security, and collaboration tools. Finally, it presents a response strategy map, listing 10 critical success factors for responding to stakeholders. These include developing a plan, understanding followers, addressing negative comments, ensuring organizational support, being honest and listening to feedback.
The document discusses strategic decision making and the collaborative design process. It notes that strategic decisions usually involve conversations among experts, decision makers, and stakeholders. Good strategic decision making requires knowledge of framing issues, tools, and mutual learning. Framing questions properly is important to avoid making decisions based on the wrong assumptions.
This presentation will reveal what truly motivates people and the real reasons why conflict happens, both in the workplace and our personal life. Behavior is driven by motivation; motivation is something that is hard-wired into every human being. So the questions remain: What motivates people and how do I recognize this in my stakeholders? How do I leverage this so that I can achieve maximum productivity from our time spent developing requirements?
Mastering the 4 Customer Experience CompetenciesQualtrics
The document provides a summary of a presentation about mastering the four core competencies of customer experience (CX). It begins with an overview of CX and defines it as the perception customers have of their interactions with an organization. It then outlines the four CX competencies - purposeful leadership, employee engagement, compelling brand values, and customer connectedness. For each competency, it provides examples and lessons from top companies about how to excel in that area in order to provide great customer experiences.
Ambiguity Reviews: Building Quality RequirementsTechWell
Are you frustrated by the false expectation that we can test quality into a product? By the time an application is delivered to testing, our ability to introduce quality principles is generally limited to defect detection. So how do you begin to shift your team’s perceptions into a true quality assurance organization? Susan Schanta shares her approach to Shift Quality Left by performing ambiguity reviews against requirements documents to reduce requirement defects at the beginning of the project. By helping the business analyst identify gaps in requirements, you can help build quality in and improve the team’s ability to write testable requirements. Learn how to review requirements to identify ambiguities and document the open questions that need to be addressed to make requirements clear, concise, and testable. Susan demonstrates her approach to ambiguity reviews and how she turned lessons learned into a Business Analyst Style Guide to drive quality into the requirements gathering process.
Seven Keys to Navigating Your Agile Testing TransitionTechWell
So you’ve “gone agile” and have been relatively successful for a year or so. But how do you know how well you’re really doing? And how do you continuously improve your practices? When things get rocky, how do you handle the challenges without reverting to old habits? You realize that the path to high-performance agile testing isn’t easy or quick. It also helps to have a guide. So consider this workshop your guide to ongoing, improved, and sustained high-performance. Join Bob Galen and Mary Thorn as they share lessons from their most successful agile testing transitions. Explore actual team case studies for building team skills, embracing agile requirements, fostering customer interaction, building agile automation, driving business value, and testing at-scale—all building agile testing excellence. Examine the mistakes, adjustments, and the successes, and learn how to react to real-world contexts. Leave with a better view of your team’s strengths, weaknesses, and where you need to focus to improve.
Leaping over the Boundaries of Boundary Value AnalysisTechWell
Many books, articles, classes, and conference presentations tout equivalence class partitioning and boundary value analysis as core testing techniques. Yet many discussions of these techniques are shallow and oversimplified. Testers learn to identify classes based on little more than hopes, rumors, and unwarranted assumptions, while the "analysis" consists of little more than adding or subtracting one to a given number. Do you want to limit yourself to checking the product's behavior at boundaries? Or would you rather test the product to discover that the boundaries aren't where you thought they were, and that the equivalence classes aren't as equivalent as you've been told? Join Michael Bolton as he jumps over the partitions and leaps across the boundaries to reveal a topic far richer than you might have anticipated and far more complex than the simplifications that appear in traditional testing literature and folklore.
Security Testing for Testing ProfessionalsTechWell
Today’s software applications are often security-critical, making security testing an essential part of a software quality program. Unfortunately, most testers have not been taught how to effectively test the security of the software applications they validate. Join Jeff Payne as he shares what you need to know to integrate effective security testing into your everyday software testing activities. Learn how software vulnerabilities are introduced into code and exploited by hackers. Discover how to define and validate security requirements. Explore effective test techniques for assuring that common security features are tested. Learn about the most common security vulnerabilities and how to identify key security risks within applications and use testing to mitigate them. Understand how to security test applications—both web- and GUI-based—during the software development process. Review examples of how common security testing tools work and assist the security testing process. Take home valuable tools and techniques for effectively testing the security of your applications going forward.
Getting Your Message Across: Communications Skills for TestersTechWell
Communication is at the heart of our profession. No matter how advanced our testing capabilities are, if we can’t convey our concerns in ways that connect with key members of the project team, our contribution is likely to be ignored. Because we act solely in an advisory capacity, rather than being in command, our power to exert influence is almost entirely based on our communication skills. With people deluged with emails and suffering information overload, it is more important than ever that we craft succinct and effective messages, using a range of communication modalities. Join Thomas McCoy as he draws on techniques from journalism, public relations, professional writing, psychology, and marketing to help you get your message across. Key themes include: non-verbal communication, presentation skills, persuasive writing, influencing skills, graphic communication, and communicating in teams and meetings. A range of hands-on exercises will be used to practice the concepts being discussed.
A test strategy is the set of ideas that guides your test design. It's what explains why you test this instead of that, and why you test this way instead of that way. Strategic thinking matters because testers must make quick decisions about what needs testing right now and what can be left alone. You must be able to work through major threads without being overwhelmed by tiny details. James Bach describes how test strategy is organized around risk but is not defined before testing begins. Rather, it evolves alongside testing as we learn more about the product. We start with a vague idea of our strategy, organize it quickly, and document as needed in a concise way. In the end, the strategy can be as formal and detailed as you want it to be. In the beginning, though, we start small. If you want to focus on testing and not paperwork, this approach is for you.
Top Practices for Successful Mobile Test AutomationTechWell
Mobile apps bring a new set of challenges to testing—fast-paced development cycles with multiple releases per week, multiple app technologies and development platforms to support, dozens of devices and form factors, and additional pressure from enterprise and consumers who are less than patient with low quality apps. And with these new challenges comes a new set of mistakes testers can make! Fred Beringer works with dozens of mobile test teams to help them avoid common traps when building test automation for mobile apps. Fred shares some useful best practices, starting with mobile test automation. He explains what and where to automate, how to build testability into a mobile app, how to handle unreliable back-end calls and different device performance, and how to automate the automation. Fred shares real customer stories and shows how small changes in process can make mobile apps ten times more reliable.
Meet Big Agile: Testing on Large-Scale ProjectsTechWell
Are you embarking on a large-scale, globally distributed, multi-team scrum project? Have you already identified the potential testing challenges that lie ahead? Or have you belatedly encountered them and are now working on them in real-time? Five years and more than 200 projects into its agile journey, Dell Enterprise Solutions (ESG) has empirically determined that once a project extends beyond three scrum teams, interesting testing challenges arise—inconsistent “done” criteria, integration testing underscored by epic/story interdependencies across teams, test automation inconsistency, and uncoordinated regression testing. Worse yet, the more teams involved, the less likely it is that a single scrum team has the visibility to validate the overall product from a customer usage perspective as the product evolves through sprints. Geoff Meyer serves up some lessons learned from within the Dell ESG Validation organization as it evolved its agile testing and automation strategies from a waterfall-based environment to one that fully embraced agile Scrum across its entire software product portfolio.
Innovation Thinking: Evolve and Expand Your CapabilitiesTechWell
Innovation is a word tossed around frequently in organizations today. The standard clichés are Do more with less and Be creative. Companies want to be innovative but often struggle with how to define, implement, prioritize, and track their innovation efforts. Using the Innovation to Types model, Jennifer Bonine will help you transform your thinking regarding innovation and understand if your team and company goals match their innovation efforts. Learn how to classify your activities as "core" (to the business) or "context" (essential, but non-revenue generating). Once you understand how your innovation activities are related to revenue generating activities, you can better decide how much of your effort should be spent on core or context activities. Take away tools including an Innovation to Types model for classifying innovation, a Core and Context model to classify your activities, and a way to map your innovation initiatives to different contexts.
Innovation Thinking: Evolve and Expand Your CapabilitiesTechWell
Innovation is a word frequently tossed around in organizations today. The standard clichés are do more with less and be creative. Companies want to be innovative but often struggle with how to define, implement, prioritize, and track their innovation efforts. Using the Innovation to Types model, Jennifer Bonine will help you transform your thinking regarding innovation and understand if your team and company goals match their innovation efforts. Learn how to classify your activities as "core" (to the business) or "context" (essential, but non-revenue generating). Once you understand how your innovation activities are related to revenue generating activities, you can better decide how much of your effort should be spent on core or context activities. Take away tools including an Innovation to Types model for classifying innovation, a Core and Context model to classify your activities, and a way to map your innovation initiatives to different contexts.
Has this happened to you? You try to implement a change in your organization and it fails. And, to make matters worse, you can't figure out why. It may be that your great idea didn't mesh well with your organization’s culture or a host of other reasons. Jennifer Bonine shares a toolkit to help you determine which ideas will—and will not—work well within your organization. This toolkit includes five rules for change management, a checklist to help you analyze the type of change process needed in your organization, a set of questions you can ask to better understand your executives’ goals, techniques for overcoming resistance to change, and the formal roles necessary to enable successful change. These tools—together with an awareness of your organization’s core culture—allow you to identify the changes you can successfully implement. Cultural awareness helps you align your initiatives with the objectives of the organization, make your team successful, and demonstrate the value of the change, which is increasingly more important in these challenging economic times.
Leading Change—Even If You’re Not in ChargeTechWell
Has this happened to you? You try to implement a change in your organization and it doesn’t get the support that you thought it would. And, to make matters worse, you can't figure out why. Or, you have a great idea but can’t get the resources required for successful implementation. Jennifer Bonine shares a toolkit of techniques to help you determine which ideas will—and will not—work within your organization. This toolkit includes five rules for change management, a checklist to help you determine the type of change process needed in your organization, techniques for communicating your ideas to your target audience, a set of questions you can ask to better understand your executives’ goals, and methods for overcoming resistance to change from teams you don’t lead. These tools—together with an awareness of your organization’s core culture—will help you identify which changes you can successfully implement and which you should leave until another day.
Leading Change―Even If You’re Not in ChargeTechWell
Has this happened to you? You try to implement a change in your organization and it doesn’t get the support that you thought it would. And, to make matters worse, you can't figure out why. Or, you have a great idea but can’t get the resources required for successful implementation. Jennifer Bonine shares a toolkit of techniques to help you determine which ideas will—and will not—work within your organization. This toolkit includes five rules for change management, a checklist to help you determine the type of change process needed in your organization, techniques for communicating your ideas to your target audience, a set of questions you can ask to better understand your executives’ goals, and methods for overcoming resistance to change from teams you don’t lead. These tools—together with an awareness of your organization’s core culture—will help you identify which changes you can successfully implement and which you should leave until another day.
This document provides an overview of Insights Discovery, a personality assessment tool. It discusses key aspects of Insights Discovery including:
- The four energy colors that make up individual personalities: Fiery Red, Sunshine Yellow, Earth Green, and Cool Blue
- Jungian preferences that underlie the energy colors like introversion/extraversion and thinking/feeling
- How perception impacts how people see the world differently
- Adapting your communication style to different personality types to improve relationships and effectiveness
- Using Insights Discovery for self-awareness, team dynamics, and interpersonal relationships
This document discusses strategic innovation and how companies can succeed at it. It notes that the world is increasingly volatile, uncertain, complex and ambiguous (VUCA), requiring companies to engage in strategic innovation. However, strategic innovation is difficult for companies due to emotional reactions it provokes. The document recommends that companies adopt an iterative approach of building internal and external communities, socializing ideas through storytelling, and testing and learning. It provides examples of companies that have succeeded or struggled with strategic innovation and outlines key actions like embracing discomfort, launching well-constructed innovation journeys, and always questioning and testing to adapt in a VUCA world.
Innovation Thinking: Evolve and Expand Your CapabilitiesTechWell
Innovation is a word tossed around frequently in organizations today. The standard cliché is “Do more with less.” People and teams want to be innovative but often struggle with how to define, prioritize, implement, and track their innovation efforts. Jennifer Bonine shares the "Innovation Types" model to give you new tools to evolve and expand your innovation capabilities. Find out if your innovation ideas and efforts match your team and company goals. Learn how to classify your innovation and improvement efforts as core (to the business) or context (essential but non-revenue generating). WIth this data, you can better decide how much of your effort should being spent on core versus context activities. Take away new tools for classifying innovation and mapping your activities and your team’s priorities to their importance and value. With Jennifer’s guidance you’ll evolve and expand your innovation capabilities on the spot.
Nuno Tasso de Figueiredo's top 5 leadership characteristics as determined by his network are: focusing on the bottom line, acting with honor and character, managing diverse relationships, understanding the business, and getting organized. The assessment also identifies potential blind spots in creating the new and different and getting work done through others, and provides suggestions for development in these areas. No hidden strengths were identified.
This document discusses online content management and building social networks. It provides overviews of 10 essential features of an online content management system, including core functionality, editing tools, asset management, search capabilities, and customization options. It also outlines 10 questions to consider when building a social network, such as the interface, user profiles, security, and collaboration tools. Finally, it presents a response strategy map, listing 10 critical success factors for responding to stakeholders. These include developing a plan, understanding followers, addressing negative comments, ensuring organizational support, being honest and listening to feedback.
The document discusses strategic decision making and the collaborative design process. It notes that strategic decisions usually involve conversations among experts, decision makers, and stakeholders. Good strategic decision making requires knowledge of framing issues, tools, and mutual learning. Framing questions properly is important to avoid making decisions based on the wrong assumptions.
This presentation will reveal what truly motivates people and the real reasons why conflict happens, both in the workplace and our personal life. Behavior is driven by motivation; motivation is something that is hard-wired into every human being. So the questions remain: What motivates people and how do I recognize this in my stakeholders? How do I leverage this so that I can achieve maximum productivity from our time spent developing requirements?
Mastering the 4 Customer Experience CompetenciesQualtrics
The document provides a summary of a presentation about mastering the four core competencies of customer experience (CX). It begins with an overview of CX and defines it as the perception customers have of their interactions with an organization. It then outlines the four CX competencies - purposeful leadership, employee engagement, compelling brand values, and customer connectedness. For each competency, it provides examples and lessons from top companies about how to excel in that area in order to provide great customer experiences.
Transition to Management: The Other Side of the DeskCynthia Clay
60-minute webinar introducing five leadership guidelines that help new managers stay focused and balanced. Discover your leadership type and how you can be more successful.
Michael Ballé presented on lean management principles and culture change. He discussed how managers can lead by going to the gemba (workplace) to observe problems firsthand and lead kaizen (continuous improvement) activities. Small, incremental improvements can lead to large-scale change over time. Management's role shifts from deciding and directing to instructing employees and helping them improve their work. Developing leaders at all levels is key to sustainability.
This document provides an overview of an agile leadership training session. The training covers topics such as servant leadership, building trust, building high-performance teams, leading productive meetings, leading retrospectives, and leading transformation initiatives. The agenda includes exercises on introductions, identifying influences on character, and performing a retrospective on a past program increment.
This document discusses social business technology and provides a self-assessment tool to measure an organization's social business capability maturity. It explains that social business uses social technologies to boost collaboration among employees and with customers. It then outlines common uses of social business technologies and provides a 5-level model to assess an organization's social business capability, from unmanaged to optimized. It encourages starting with listening and provides next steps to develop a strategy and roadmap to become a more social business.
The four P’s of ITSM: People, People, People and People - Peter Hubbard, Pink...SITS - The ITSM Show
The failure rate of ITSM change projects has stayed at a steady 70% for almost 20 years. The number one reason for failure remains constant resistance to change by the people who must carry out the work. Learn how to get people working with and not against you in this seminar.
Child Care Central
Course Syllabus
Course Title: Basics in Childcare
Trainer: Christine Wright
Hours/Weeks – 2 hours per week / 4 weeks
Course Policies:
Participation
In order to ensure that optimal learning is occurring, quality participation is required for this
course. It is expected for each participant to articulate quality feedback to each assignment
given reflective of the material presented and his/her work experience. It is also required for
each response to contain at least two experiences or examples that are relative to the readings
and videos. Responses to the questions or activities should be respectful, thought-provoking
and display critical thinking, as well as, read smoothly with correct grammar and punctuation.
All assignments and applications must be completed within the time given.
Preview/Review
In each online course, as in our face-to-face trainings, you will be required to complete a
preview and review assessment. These assessments are a test of the trainer’s ability to provide
effective instruction. The preview should be completed first, then proceed to all the other
materials in the course. The review should be completed after all the course requirements
have been finished and submitted.
Grading
The grading system is a simple completion check. If you successfully completed the
assignments, you will receive 100%. If you did not complete or provided an incomplete
assignment, you will receive a “0” until the assignment is completed. Please be advised that
you may work at your own pace; but you must complete the assignments within the given
dates. Participation grades will be given following the completion of all assignments or
activities.
Training Evaluations
The last requirement for every course is a Course Evaluation. You are provided three questions
to complete on Survey Monkey explaining briefly your assessment of the material provided and
how you will apply it.
Training Certificates
Upon successful completion of the course, please contact the facilitator and you will receive a
training certificate within 3-5 business days.
Training Requirements:
Week Possible Activity Types Description
1 Quiz Complete the preview
assessment.
1 Reading Educational articles
1 Viewing Educational videos
1 Listening Instructional Power Points
1 Focus Activities, Projects,
Reflections or Applications
Quality feedback that is
reflective of the material
presented and work
experience
1 Participation Prompt, provides examples or
experiences, quality feedback
given, responses display
critical thinking and
articulated well
1 Game Applying presented concepts
Week Possible Activity Types Description
2 Reading Educational articles
2 Viewing Educational videos
2 Listening Instructional Power Points
2 Focus Activities, Projects,
Reflections or Applications
Quality feedback that is
reflective of the material
presented an ...
Isabel Evans stopped drawing and painting after being told she was not very good at it, which led to a loss of confidence in her creative and professional abilities. However, she realized that attempting creative activities is important for cognitive and emotional development, and that making mistakes and learning from failures allows for growth. By reengaging with failure through art and with support from others, Isabel was able to regain confidence in her abilities and reboot her career. The document discusses different perspectives on failure and the importance of learning from mistakes.
Instill a DevOps Testing Culture in Your Team and Organization TechWell
The DevOps movement is here. Companies across many industries are breaking down siloed IT departments and federating them into product development teams. Testing and its practices are at the heart of these changes. Traditionally, IT organizations have been staffed with mostly manual testers and a limited number of automation and performance engineers. To keep pace with development in the new “you build it, you own it” environment, testing teams and individuals must develop new technical skills and even embrace coding to stay relevant and add greater value to the business. DevOps really starts with testing. Join Adam Auerbach as he explains what DevOps is and how it relates to testing. He describes how testing must change from top to bottom and how to access your own environment to identify improvement opportunities. Adam dives into practices like service virtualization, test data management, and continuous testing so you can understand where you are now and identify steps needed to instill a DevOps testing culture in your team and organization.
Test Design for Fully Automated Build ArchitectureTechWell
This document summarizes a half-day tutorial on test design for fully automated build architectures presented by Melissa Benua of mParticle at STAREAST 2018. The tutorial covered guiding principles for test design including prioritizing important and reliable tests, structuring automated pipelines around components, packages, and releases, and monitoring test results through code coverage, flaky test handling, and logging versus counters. It also included exercises mapping test cases to functional boundaries and categories of tests to pipeline stages.
System-Level Test Automation: Ensuring a Good StartTechWell
Many organizations invest a lot of effort in test automation at the system level but then have serious problems later on. As a leader, how can you ensure that your new automation efforts will get off to a good start? What can you do to ensure that your automation work provides continuing value? This tutorial covers both “theory” and “practice”. Dot Graham explains the critical issues for getting a good start, and Chris Loder describes his experiences in getting good automation started at a number of companies. The tutorial covers the most important management issues you must address for test automation success, particularly when you are new to automation, and how to choose the best approaches for your organization—no matter which automation tools you use. Focusing on system level testing, Dot and Chris explain how automation affects staffing, who should be responsible for which automation tasks, how managers can best support automation efforts to promote success, what you can realistically expect in benefits and how to report them. They explain—for non-techies—the key technical issues that can make or break your automation effort. Come away with your own clarified automation objectives, and a draft test automation strategy to use to plan your own system-level test automation.
Build Your Mobile App Quality and Test StrategyTechWell
Let’s build a mobile app quality and testing strategy together. Whether you have a web, hybrid, or native app, building a quality and testing strategy means (1) knowing what data and tools you have available to make agile decisions, (2) understanding your customers and your competitors, and (3) testing your app under real-world conditions. Jason Arbon guides you through the latest techniques, data, and tools to ensure the awesomeness of your mobile app quality and testing strategy. Leave this interactive session with a strategy for your very own app—or one you pretend to own. The information Jason shares is based on data from Appdiff’s next-gen mobile app testing platform, lessons from Applause/uTest’s crowd, text mining hundreds of millions of app store reviews, and in-depth discussions with top mobile app development teams.
Testing Transformation: The Art and Science for SuccessTechWell
Technologies, testing processes, and the role of the tester have evolved significantly in the past few years with the advent of agile, DevOps, and other new technologies. It is critical that we testing professionals evaluate ourselves and continue to add tangible value to our organizations. In your work, are you focused on the trivial or on real game changers? Jennifer Bonine describes critical elements that help you artfully blend people, process, and technology to create a synergistic relationship that adds value. Jennifer shares ideas on mastering politics, maneuvering core vs. context, and innovating your technology strategies and processes. She explores how new processes can be introduced in an organization, what the role of organizational culture is in determining the success of a project, and how you can know what tools will add value vs. simply adding overhead and complexity. Jennifer reviews critically needed tester skills and discusses a continual learning model to evolve your skills and stay relevant. This discussion can lead you to technologies, processes, and skills you can stake your career on.
We’ve all been there. We work incredibly hard to develop a feature and design tests based on written requirements. We build a detailed test plan that aligns the tests with the software and the documented business needs. And when we put the tests to the software, it all falls apart because the requirements were changed without informing everyone. Mary Thorn says help is at hand. Enter behavior-driven development (BDD), and Cucumber and SpecFlow, tools for running automated acceptance tests and facilitating BDD. Mary explores the nuances of Cucumber and SpecFlow, and shows you how to implement BDD and agile acceptance testing. By fostering collaboration for implementing active requirements via a common language and format, Cucumber and SpecFlow bridge the communication gap between business stakeholders and implementation teams. In this workshop, practice writing feature files with the best practices Mary has discovered over numerous implementations. If you experience developers not coding to requirements, testers not getting requirements updates, or customers who feel out of the loop and don’t get what they ask for, Mary has answers for you.
Develop WebDriver Automated Tests—and Keep Your SanityTechWell
Many teams go crazy because of brittle, high-maintenance automated test suites. Jim Holmes helps you understand how to create a flexible, maintainable, high-value suite of functional tests using Selenium WebDriver. Learn the basics of what to test, what not to test, and how to avoid overlapping with other types of testing. Jim includes both philosophical concepts and hands-on coding. Testers who haven't written code should not be intimidated! We'll pair you up to make sure you're successful. Learn to create practical tests dealing with advanced situations such as input validation, AJAX delays, and working with file downloads. Additionally, discover when you need to work together with developers to create a system that's more easily testable. This tutorial focuses primarily on automating web tests, but many of the same concepts can be applied to other UI environments. Demos and labs will be in C# and Java using WebDriver. Leave this tutorial having learned how to write high-value WebDriver tests—and stay sane while doing so.
DevOps is a cultural shift aimed at streamlining intergroup communication and improving operational efficiency for development and operations groups. Over time, inclusion of other IT groups under the DevOps umbrella has become the norm for many organizations. But even broadening the boundaries of DevOps, the conversation has been largely devoid of the business units’ place at the table. A common mistake organizations make while going through the DevOps transformation is drawing a line at the IT boundary. If that occurs, a larger, more inclusive silo within the organization is created, operating in an informational vacuum and causing operational inefficiency and goal misalignment. Sharing his experiences working on both sides of the fence, Leon Fayer describes the importance of including business units in order to align technology decisions with business goals. Leon discusses inclusion of business units in existing agile processes, benefits of cross-departmental monitoring, and a business-first approach to technology decisions.
Eliminate Cloud Waste with a Holistic DevOps StrategyTechWell
Chris Parlette maintains that renting infrastructure on demand is the most disruptive trend in IT in decades. In 2016, enterprises spent $23B on public cloud IaaS services. By 2020, that figure is expected to reach $65B. The public cloud is now used like a utility, and like any utility, there is waste. Who's responsible for optimizing the infrastructure and reducing wasted expenses? It’s DevOps. The excess expense, known as cloud waste, comprises several interrelated problems: services running when they don't need to be, improperly sized infrastructure, orphaned resources, and shadow IT. There are a few core tenets of DevOps—holistic thinking, no silos, rapid useful feedback, and automation—that can be applied to reducing your cloud waste. Join Chris to learn why you should include continuous cost optimization in your DevOps processes. Automate cost control, reduce your cloud expenses, and make your life easier.
Transform Test Organizations for the New World of DevOpsTechWell
With the recent emergence of DevOps across the industry, testing organizations are being challenged to transform themselves significantly within a short period of time to stay meaningful within their organizations. It’s not easy to plan and approach these changes considering the way testing organizations have remained structured for ages. These challenges start from foundational organizational structures and can cut across leadership influence, competencies, tools strategy, infrastructure, and other dimensions. Sumit Kumar shares his experience assisting various organizations to overcome these challenges using an organized DevOps enablement framework. The framework includes radical restructuring, turning the tools strategy upside down, a multidimensional workforce enablement supported by infrastructure changes, redeveloped collaborations models, and more. From his real world experiences Sumit shares tips for approaching this journey and explains the roadmap for testing organizations to transform themselves to lead the quality in DevOps.
The Fourth Constraint in Project Delivery—LeadershipTechWell
All too often, the triple constraints—time, cost, and quality—are bandied about as if they are the be-all, end-all. While they are important, leadership—the fourth and larger underpinning constraint—influences the first three. Statistics on project success and failure abound, and these measurements are usually taken against the triple constraints. According to the Project Management Institute, only 53 percent of projects are completed within budget, and only 49 percent are completed on time. If so many projects overrun budget and are late, we can’t really say, “Good, fast, or cheap—pick two.” Rob Burkett talks about leadership at every level of a team. He shares his insights and stories gleaned from his years of IT and project management experience. Rob speaks to some of the glaring difficulties in the workplace in general and some specifically related to IT delivery and project management. Leave with a clearer understanding of how to communicate with teams and team members, and gain a better understanding of how you can be a leader—up and down your organization.
Resolve the Contradiction of Specialists within Agile TeamsTechWell
As teams grow, organizations often draw a distinction between feature teams, which deliver the visible business value to the user, and component teams, which manage shared work. Steve Berczuk says that this distinction can help organizations be more productive and scale effectively, but he recognizes that not all shared work fits into this model. Some work is best handled by “specialists,” that is people with unique skills. Although teams composed entirely of T-shaped people is ideal, certain skills are hard to come by and are used irregularly across an organization. Since these specialists often need to work closely with teams, rather than working from their own backlog, they don’t fit into the component team model. The use of shared resources presents challenges to the agile planning model. Steve Berczuk shares how teams such as those providing infrastructure services and specialists can fit into a feature+component team model, and how variations such as embedding specialists in a scrum team can both present process challenges and add significant value to both the team and the larger organization.
Pin the Tail on the Metric: A Field-Tested Agile GameTechWell
Metrics don’t have to be a necessary evil. If done right, metrics can help guide us to make better forward-looking decisions, rather than being used for simply managing or monitoring. They can help us identify trade-offs between options for what to do next versus punitive or worse, purely managerial measures. Steve Martin won’t be giving the Top Ten List of field-tested metrics you should use. Instead, in this interactive mini-workshop, he leads you through the critical thinking necessary for you to determine what is right for you to measure. First, Steve explores why you want to measure something—whether it’s for a team, a portfolio, or even an agile transformation. Next, he provides multiple real-life metrics examples to help drive home concepts behind characteristics of good and bad metrics. Finally, Steve shows how to run his field-tested agile game—Pin the Tail on the Metric. Take back this activity to help you guide metrics conversations at your organization.
Agile Performance Holarchy (APH)—A Model for Scaling Agile TeamsTechWell
A hierarchy is an organizational network that has a top and a bottom, and where position is determined by rank, importance, and value. A holarchy is a network that has no top or bottom and where each person’s value derives from his ability, rather than position. As more companies seek the benefits of agile, leaders need to build and sustain delivery capability while scaling agile without introducing unnecessary process and overhead. The Agile Performance Holarchy (APH) is an empirical model for scaling and sustaining agility while continuing to deliver great products. Jeff Dalton designed the APH by drawing from lessons learned observing and assessing hundreds of agile companies and teams. The APH helps implement a holarchy—a system composed of interacting organizational units called holons—centered on a series of performance circles that embody the behaviors of high performing agile organizations. Jeff describes how APH provides guidelines in the areas of leadership, values, teaming, visioning, governing, building, supporting, and engaging within an all-agile organization. Join Jeff to see what the APH is all about and how you can use it in your team and organization.
A Business-First Approach to DevOps ImplementationTechWell
DevOps is a cultural shift aimed at streamlining intergroup communication and improving operational efficiency for development and operations groups. Over time, inclusion of other IT groups under the DevOps umbrella has become the norm for many organizations. But even broadening the boundaries of DevOps, the conversation has been largely devoid of the business units’ place at the table. A common mistake organizations make while going through the DevOps transformation is drawing a line at the IT boundary. If that occurs, a larger, more inclusive silo within the organization is created, operating in an informational vacuum and causing operational inefficiency and goal misalignment. Sharing his experiences working on both sides of the fence, Leon Fayer describes the importance of including business units in order to align technology decisions with business goals. Leon discusses inclusion of business units in existing agile processes, benefits of cross-departmental monitoring, and a business-first approach to technology decisions.
Databases in a Continuous Integration/Delivery ProcessTechWell
The document summarizes a presentation about including databases in a continuous integration/delivery process. It discusses treating database code like application code by placing it under version control and integrating databases into the DevOps software development pipeline. This allows databases to be built, tested, and released like other software through continuous integration, delivery, and deployment.
Mobile Testing: What—and What Not—to AutomateTechWell
Organizations are moving rapidly into mobile technology, which has significantly increased the demand for testing of mobile applications. David Dangs says testers naturally are turning to automation to help ease the workload, increase potential test coverage, and improve testing efficiency. But should you try to automate all things mobile? Unfortunately, the answer is not always clear. Mobile has its own set of complications, compounded by a wide variety of devices and OS platforms. Join David to learn what mobile testing activities are ripe for automation—and those items best left to manual efforts. He describes the various considerations for automating each type of mobile application: mobile web, native app, and hybrid applications. David also covers device-level testing, types of testing, available automation tools, and recommendations for automation effectiveness. Finally, based on his years of mobile testing experience, David provides some tips and tricks to approach mobile automation. Leave with a clear plan for automating your mobile applications.
Cultural Intelligence: A Key Skill for SuccessTechWell
Diversity is becoming the norm in everyday life. However, introducing global delivery models without a proper understanding of intercultural differences can lead to difficulty, frustration, and reduced productivity. Priyanka Sharma and Thena Barry say that in our diverse world, we need teams with people who can cross these boundaries, communicate effectively, and build the diverse networks necessary to avoid problems. We need to learn about cultural intelligence (CI) and cultural quotient (CQ). CI is the ability to relate and work effectively across cultures. CQ is the cognitive, motivational, and behavioral capacity to understand and respond to beliefs, values, attitudes, and behaviors of individuals and groups. Together, CI and CQ can help us build behavioral capacities that aid motivation, behavior, and productivity in teams as well as individuals. Priyanka and Thena show how to build a more culturally intelligent place with tools and techniques from Leading with Cultural Intelligence, as well as content from the Hofstede cultural model. In addition, they illustrate the model with real-life experiences and demonstrate how they adapted in similar circumstances.
Turn the Lights On: A Power Utility Company's Agile TransformationTechWell
Why would a century-old utility with no direct competitors take on the challenge of transforming its entire IT application organization to an agile methodology? In an increasingly interconnected world, the expectations of customers continue to evolve. From smart meters to smart phones, IoT is creating a crisis point for industries not accustomed to rapid change. Glen Morris explains that pizzas can be tracked by the minute and packages at every stop, and customers now expect this same customer service model should exist for all industries—including power. Glen examines how to create momentum and transform non-IT-focused industries to an agile model. If you are struggling with gaining traction in your pursuit of agile within your business, Glen gives you concrete, practical experiences to leverage in your pursuit. Finally, he communicates how to gain buy-in from business partners who have no idea or concern about agile or its methodologies. If your business partners look at you with amusement when you mention the need for a dedicated Product Owner, join Glen as he walks you through the approaches to overcoming agile skepticism.
TrustArc Webinar - 2024 Global Privacy SurveyTrustArc
How does your privacy program stack up against your peers? What challenges are privacy teams tackling and prioritizing in 2024?
In the fifth annual Global Privacy Benchmarks Survey, we asked over 1,800 global privacy professionals and business executives to share their perspectives on the current state of privacy inside and outside of their organizations. This year’s report focused on emerging areas of importance for privacy and compliance professionals, including considerations and implications of Artificial Intelligence (AI) technologies, building brand trust, and different approaches for achieving higher privacy competence scores.
See how organizational priorities and strategic approaches to data security and privacy are evolving around the globe.
This webinar will review:
- The top 10 privacy insights from the fifth annual Global Privacy Benchmarks Survey
- The top challenges for privacy leaders, practitioners, and organizations in 2024
- Key themes to consider in developing and maintaining your privacy program
How to Get CNIC Information System with Paksim Ga.pptxdanishmna97
Pakdata Cf is a groundbreaking system designed to streamline and facilitate access to CNIC information. This innovative platform leverages advanced technology to provide users with efficient and secure access to their CNIC details.
Full-RAG: A modern architecture for hyper-personalizationZilliz
Mike Del Balso, CEO & Co-Founder at Tecton, presents "Full RAG," a novel approach to AI recommendation systems, aiming to push beyond the limitations of traditional models through a deep integration of contextual insights and real-time data, leveraging the Retrieval-Augmented Generation architecture. This talk will outline Full RAG's potential to significantly enhance personalization, address engineering challenges such as data management and model training, and introduce data enrichment with reranking as a key solution. Attendees will gain crucial insights into the importance of hyperpersonalization in AI, the capabilities of Full RAG for advanced personalization, and strategies for managing complex data integrations for deploying cutting-edge AI solutions.
Maruthi Prithivirajan, Head of ASEAN & IN Solution Architecture, Neo4j
Get an inside look at the latest Neo4j innovations that enable relationship-driven intelligence at scale. Learn more about the newest cloud integrations and product enhancements that make Neo4j an essential choice for developers building apps with interconnected data and generative AI.
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
Dr. Sean Tan, Head of Data Science, Changi Airport Group
Discover how Changi Airport Group (CAG) leverages graph technologies and generative AI to revolutionize their search capabilities. This session delves into the unique search needs of CAG’s diverse passengers and customers, showcasing how graph data structures enhance the accuracy and relevance of AI-generated search results, mitigating the risk of “hallucinations” and improving the overall customer journey.
HCL Notes and Domino License Cost Reduction in the World of DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-and-domino-license-cost-reduction-in-the-world-of-dlau/
The introduction of DLAU and the CCB & CCX licensing model caused quite a stir in the HCL community. As a Notes and Domino customer, you may have faced challenges with unexpected user counts and license costs. You probably have questions on how this new licensing approach works and how to benefit from it. Most importantly, you likely have budget constraints and want to save money where possible. Don’t worry, we can help with all of this!
We’ll show you how to fix common misconfigurations that cause higher-than-expected user counts, and how to identify accounts which you can deactivate to save money. There are also frequent patterns that can cause unnecessary cost, like using a person document instead of a mail-in for shared mailboxes. We’ll provide examples and solutions for those as well. And naturally we’ll explain the new licensing model.
Join HCL Ambassador Marc Thomas in this webinar with a special guest appearance from Franz Walder. It will give you the tools and know-how to stay on top of what is going on with Domino licensing. You will be able lower your cost through an optimized configuration and keep it low going forward.
These topics will be covered
- Reducing license cost by finding and fixing misconfigurations and superfluous accounts
- How do CCB and CCX licenses really work?
- Understanding the DLAU tool and how to best utilize it
- Tips for common problem areas, like team mailboxes, functional/test users, etc
- Practical examples and best practices to implement right away
Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
Discover how Standard Chartered Bank harnessed the power of Neo4j to transform complex data access challenges into a dynamic, scalable graph database solution. This keynote will cover their journey from initial adoption to deploying a fully automated, enterprise-grade causal cluster, highlighting key strategies for modelling organisational changes and ensuring robust disaster recovery. Learn how these innovations have not only enhanced Standard Chartered Bank’s data infrastructure but also positioned them as pioneers in the banking sector’s adoption of graph technology.
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/building-and-scaling-ai-applications-with-the-nx-ai-manager-a-presentation-from-network-optix/
Robin van Emden, Senior Director of Data Science at Network Optix, presents the “Building and Scaling AI Applications with the Nx AI Manager,” tutorial at the May 2024 Embedded Vision Summit.
In this presentation, van Emden covers the basics of scaling edge AI solutions using the Nx tool kit. He emphasizes the process of developing AI models and deploying them globally. He also showcases the conversion of AI models and the creation of effective edge AI pipelines, with a focus on pre-processing, model conversion, selecting the appropriate inference engine for the target hardware and post-processing.
van Emden shows how Nx can simplify the developer’s life and facilitate a rapid transition from concept to production-ready applications.He provides valuable insights into developing scalable and efficient edge AI solutions, with a strong focus on practical implementation.
Infrastructure Challenges in Scaling RAG with Custom AI modelsZilliz
Building Retrieval-Augmented Generation (RAG) systems with open-source and custom AI models is a complex task. This talk explores the challenges in productionizing RAG systems, including retrieval performance, response synthesis, and evaluation. We’ll discuss how to leverage open-source models like text embeddings, language models, and custom fine-tuned models to enhance RAG performance. Additionally, we’ll cover how BentoML can help orchestrate and scale these AI components efficiently, ensuring seamless deployment and management of RAG systems in the cloud.
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
Programming Foundation Models with DSPy - Meetup SlidesZilliz
Prompting language models is hard, while programming language models is easy. In this talk, I will discuss the state-of-the-art framework DSPy for programming foundation models with its powerful optimizers and runtime constraint system.
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
“An Outlook of the Ongoing and Future Relationship between Blockchain Technologies and Process-aware Information Systems.” Invited talk at the joint workshop on Blockchain for Information Systems (BC4IS) and Blockchain for Trusted Data Sharing (B4TDS), co-located with with the 36th International Conference on Advanced Information Systems Engineering (CAiSE), 3 June 2024, Limassol, Cyprus.
Cosa hanno in comune un mattoncino Lego e la backdoor XZ?Speck&Tech
ABSTRACT: A prima vista, un mattoncino Lego e la backdoor XZ potrebbero avere in comune il fatto di essere entrambi blocchi di costruzione, o dipendenze di progetti creativi e software. La realtà è che un mattoncino Lego e il caso della backdoor XZ hanno molto di più di tutto ciò in comune.
Partecipate alla presentazione per immergervi in una storia di interoperabilità, standard e formati aperti, per poi discutere del ruolo importante che i contributori hanno in una comunità open source sostenibile.
BIO: Sostenitrice del software libero e dei formati standard e aperti. È stata un membro attivo dei progetti Fedora e openSUSE e ha co-fondato l'Associazione LibreItalia dove è stata coinvolta in diversi eventi, migrazioni e formazione relativi a LibreOffice. In precedenza ha lavorato a migrazioni e corsi di formazione su LibreOffice per diverse amministrazioni pubbliche e privati. Da gennaio 2020 lavora in SUSE come Software Release Engineer per Uyuni e SUSE Manager e quando non segue la sua passione per i computer e per Geeko coltiva la sua curiosità per l'astronomia (da cui deriva il suo nickname deneb_alpha).
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024Neo4j
Neha Bajwa, Vice President of Product Marketing, Neo4j
Join us as we explore breakthrough innovations enabled by interconnected data and AI. Discover firsthand how organizations use relationships in data to uncover contextual insights and solve our most pressing challenges – from optimizing supply chains, detecting fraud, and improving customer experiences to accelerating drug discoveries.
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024
What’s Your Leadership IQ?
1. MF
Half-day Tutorials
5/5/2014 8:30:00 AM
What’s Your Leadership IQ?
Presented by:
Jennifer Bonine
tap|QA, Inc.
Brought to you by:
340 Corporate Way, Suite 300, Orange Park, FL 32073
888-268-8770 ∙ 904-278-0524 ∙ sqeinfo@sqe.com ∙ www.sqe.com
2. Jennifer Bonine
tap|QA, Inc.
Jennifer Bonine is a VP of global delivery and solutions for tap|QA Inc., a global company
that specializes in strategic solutions for businesses. Jennifer began her career in
consulting, implementing large ERP solutions. She has held executive level positions
leading development, quality assurance and testing, organizational development, and
process improvement teams for Fortune 500 companies in several domains. In a recent
engagement for one of the world’s largest technology companies, Jennifer served as a
strategy executive and in corporate marketing for the C-Suite. In her career, she has had
several opportunities to build global teams from the ground up and has been fortunate to
see how many of the world’s top companies operate from the C-Suite viewpoint.