This document provides tips and resources for training users on the Koha library software. It discusses addressing user fears of the unknown and change by empathizing, asking questions, and providing examples. Different learning styles are acknowledged and tools recommended include manuals, videos, checklists, and screensharing software. The document stresses making training personal and tailored to the audience, sharing enthusiasm, and notes that in-person training is most effective.

1. Training on Koha
Nicole C. Engard
VP of Education, ByWater Solutions
Documentation Manager, Koha
nengard@gmail.com
nengard@bywatersolutions.com

2. Entering the unknown
http://pinterest.com/pin/34340015878960370/

3. Explain open source
http://pinterest.com/pin/34340015878832742/

4. Alleviate Fears
http://pinterest.com/pin/34340015878888140/

5. Old is comforting
http://pinterest.com/pin/34340015879031182/

6. Manage expectations
http://pinterest.com/pin/34340015878616692/

7. Change is scary
http://pinterest.com/pin/34340015879184585/

8. Start by empathizing
http://pinterest.com/pin/34340015878896098/

9. Don't Lecture / Ask Questions
http://pinterest.com/pin/34340015878821496/

10. Provide Examples
http://pinterest.com/pin/34340015878793700/

11. Different learning styles
http://pinterest.com/pin/34340015878756104/

12. Ah! Ha! Moment
http://pinterest.com/pin/34340015878821524/

13. You can't win them all
http://pinterest.com/pin/34340015878762573/

14. Tools for Training
http://pinterest.com/pin/34340015878766782/

15. Guides
Manual
http://koha-community.org/documentation/
koha-community.org/documentation/other-docs/
Videos
http://bywatersolutions.com/section/tutorial-videos/
http://www.youtube.com/results?
search_query=koha+library
Checklist
http://bywatersolutions.com/koha-testing-plan/

16. Graphics
Video:
http://recordmydesktop.sourceforge.net
Open Source screencasting
http://www.techsmith.com/jing.html
Free of cost screencasting
http://www.teamviewer.com
Screensharing/Remote control
http://pinterest.com/pin/72902087688461739/

17. Final Tips
In person is always better
Seeing faces and expressions makes all the
difference
Don't get stuck on your outline
Train to your audience, not to your schedule
Make it personal
Always share personal stories, empathize
Be enthusiastic!
If you're excited your trainees will be too

18. Thank You
Nicole C. Engard
VP of Education, ByWater Solutions
Documentation Manager, Koha
nengard@gmail.com
nengard@bywatersolutions.com