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1. ?
TRAINING NEEDS ANALYSIS
Give a high level project scope here. Eg the contract
administration system is moving to a cloud based service
provider. Some functionality will change.
WHAT’S CHANGING?
01
02
03
04
SECURITY
Changes to the log in
process delivery enhanced
security
REPORTING
Embedded reporting means
no more Excel number
crunching
MULTI-DEVICE
Users can access cloud
app from anywhere with a
secure connection, on any
device
END-TO-END
New workflow removes
manual processes for a
seamless end-to-end
processing experience
Moving to cloud
based platform
WHO DOES
IT IMPACT
USER GROUP
Detail the high level change
impact for this group
USER GROUP
USER GROUP
USER GROUP
USER GROUP
WHAT TRAINING
OPTIONS ARE
AVAILABLE?
Detail the high level change
impact for this group
Detail the high level change
impact for this group
Detail the high level
change impact for this
group
Detail the high level
change impact for this
group
WEBINAR
Interactive instructor
Webinar sessions with live
system demo and Q&A
sessions
VIDEO
Eight step-by-step videos
detailing each part of the
software available on
demand
COACHING
SME’ deliver job specific
training to super-users,
support staff and power
users

2. TRAINING
FOR USER
GROUPS
USER GROUP
USER
GROUP
USER GROUP
USER GROUP USER GROUP
Impacted
Users
Processes
changed
Detail
Desired
Approach
125 145 500 04 12
12 09 12 09 10
Talk at a high level what
this means for this
group. What do they do
differently and how
often?
Talk at a high level what
this means for this
group. What do they do
differently and how
often?
Talk at a high level what
this means for this
group. What do they do
differently and how
often?
Talk at a high level what
this means for this
group. What do they do
differently and how
often?
Talk at a high level what
this means for this
group. What do they do
differently and how
often?
Explain what training is
recommended for this
group. Webinar,
instructor led. Should
they watch the video,
have follow up
coaching?
Explain what training is
recommended for this
group. Webinar,
instructor led. Should
they watch the video,
have follow up
coaching?
Explain what training is
recommended for this
group. Webinar,
instructor led. Should
they watch the video,
have follow up
coaching?
Explain what training is
recommended for this
group. Webinar,
instructor led. Should
they watch the video,
have follow up
coaching?
Explain what training is
recommended for this
group. Webinar,
instructor led. Should
they watch the video,
have follow up
coaching?