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LEARNING & DEVELOPMENT ADVISOR
Petroineos April 2014 - Present
Reporting directly to the Refinery HR/L & D Team Leader.
• Manage the delivery of the Competence Assurance and training strategy and support the delivery of
specific training in line with team competency matrices.
• Develop and keep up to date competency matrices for all roles (116)
• Develop suite of “approved” training for each discipline engineering group which is agreed with TA and
meets needs of CMS.
• Collate Training needs from training plans/ succession plans/ PDP’s and work with line managers/
employees to get clear definition on training and development requirements (including Further
education) Identify and implement appropriate learning tools and utilise external training providers as
required , to deliver specific demand to meet individual/ team/ business needs.
• Advise on suitable courses and bring 3rd parties to site where appropriate. Utilise vendor assurance
process via procurement with TA sign off
• Plan and Co-ordinate large and small scale training events.
• Provide internal trainers/SME with L&D professional advice on design, development and delivery of all
training.
• Evaluate internal and external training programmes to provide measurement of success/ embedding of
learning. Make recommendations for future use/ improvement based on findings.
• Ensure the training provided is in line with current legal requirements, and meets all site standards.
• Ensure training is delivered in a fit for purpose way for the audience and look for opportunities to
improve delivery e.g. by incorporating more e-learning
• Produce Metrics on mandatory HSE training compliance, competency matrix compliance and status of
training demand.
• Develop and implement Gold Standard accreditation for all technician Line managers
• Network closely with Refinery managers. And O&P Recruitment/ L&D to ensure the Refining business is
adequately served by the site graduate and apprenticeship programmes. Facilitate delivery of good
quality graduates and EOF (from business demand, through recruitment to early development)
Lisa Wilcox
9 Pender Gardens
Rumford, Falkirk, FK2 0BJ
Telephone: 07895817194
Email: lisawilcox61@yahoo.co.uk
PERSONAL PROFILE
An ILM qualified L&D Advisor with over 15 years experience of working both in the private, Oil & Gas sector.
Good understanding of industry Health Safety & Environment standards and practices. Experience in
Competency Management Frameworks, and the implementation of competency standards to ensure
compliance. Highly motivated and task focused with well developed interpersonal skills, competent in Microsoft
packages
CAREER HISTORY
• Communication Skills
• Organisational Skills
• Internal Verification
• Meeting Deadlines
• Staff Training
• Team Working
• Computer Literate
• Time Management
• Problem Solving Skills
• Manual Handling
• Assessor Skills
• Multi-Tasking
SIVQ/TRAINING CO-ORDINATOR
The Glenmorangie Company
August 2012 – Feb 2014
Reporting to the HR/ Development Manager transferred into HR department and took on additional responsibilities.
• Responsible for collating all training information twice yearly, this is then presented to HR Director for
reporting.
• Carry out TNA.
• Support Department Managers in resolving training requirements.
• Resources identified training requirements/courses and book them and maintain training records.
• Plan and co-ordinate in-house training programs.
• Carry out evaluations on training programs and external courses attended.
• Supported HR Manager with working on training budget and keeping it up to date.
• Take part in the recruitment process, interviewing, assessment centres.
• Design, plan and implement Induction program for all new staff at all levels.
The Glenmorangie Company
January 2007 – August 2012 Training/SIVQ Co-ordinator
Reporting to Compliance Manager my main responsibilities include:
• Manage and set up the company as an SQA approved centre.
• Create policies, procedures and documentation for our SIVQ Programme.
• Drive the implementation of our SIVQ Programme across all sites.
• Manage and maintain computerised system to track SIVQ records by individual.
• Responsible for the Internal Verification process for our SIVQ Programme.
• Responsible for the management and provision of all records required for External Verification.
• Liaise with Line Managers and Technical Trainers to ensure suitable timetable for assessment.
• Identify, work with and support new assessors.
• Agree with relevant manager suitability of all training in order to meet “The Standard”
• Responsible for the organisation and administration of all assessments.
• Liaise with all Glenmorangie/SMWS sites to introduce SIVQ’s and other technical training.
• Liaise with Awarding Bodies on accreditation, external verification
• To identify and secure funded training opportunities.
• Responsible for creating and delivering Manual Handling training across all sites.
• Act as work based coach for one of our external training providers to support our Management MA’s.
• Deliver training workshops and facilitate for our Continuous Improvement teams.
KEY COMPETENCIES AND SKILLS
Excellent Health
Clean Current Driving Licence
PROFESSIONAL DEVELOPMENT / EDUCATION
SVQ LEVEL 4 LEARNING & DEVELOPMENT WEST LOTHIAN COLLEGE 2013
ILM LEVEL 4 MANAGEMENT TRAINING MATTERS 2010
32/33 ASSESSORS UNITS FORTH VALLEY COLLEGE 1997
V1 VERIFIER AWARD FORTH VALLEY COLLEGE 2004
HNC TRAINING & DEVELOPMENT FORTH VALLEY COLLEGE 1998
CERTIFICATE IN TRAINING PRACTICES FORTH VALLEY COLLEGE 1996
BUSINESS IMPROVEMENT TECHNIQUES WEST LOTHIAN COLLEGE 2012
IOSH MANAGING SAFELY IOSH – INHOUSE 2011
MANUAL HANDLING & RISK ASSESSORS CERTIFICATE ROSPA 2010
VQ LEVEL 3 USING IT FALKIRK TECHNOLOGY CENTRE 2004
ECDL FORTH VALLEY COLLEGE 2004
CITY & GUILDS ADULT TRAINING AWARD (926) CAPITB 1985
CITY & GUILDS YOUTH TRAINING AWARD (924) CAPITB 1985
REFERENCES
ON REQUEST
PERSONAL DETAILS

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Lisa CV3

  • 1. LEARNING & DEVELOPMENT ADVISOR Petroineos April 2014 - Present Reporting directly to the Refinery HR/L & D Team Leader. • Manage the delivery of the Competence Assurance and training strategy and support the delivery of specific training in line with team competency matrices. • Develop and keep up to date competency matrices for all roles (116) • Develop suite of “approved” training for each discipline engineering group which is agreed with TA and meets needs of CMS. • Collate Training needs from training plans/ succession plans/ PDP’s and work with line managers/ employees to get clear definition on training and development requirements (including Further education) Identify and implement appropriate learning tools and utilise external training providers as required , to deliver specific demand to meet individual/ team/ business needs. • Advise on suitable courses and bring 3rd parties to site where appropriate. Utilise vendor assurance process via procurement with TA sign off • Plan and Co-ordinate large and small scale training events. • Provide internal trainers/SME with L&D professional advice on design, development and delivery of all training. • Evaluate internal and external training programmes to provide measurement of success/ embedding of learning. Make recommendations for future use/ improvement based on findings. • Ensure the training provided is in line with current legal requirements, and meets all site standards. • Ensure training is delivered in a fit for purpose way for the audience and look for opportunities to improve delivery e.g. by incorporating more e-learning • Produce Metrics on mandatory HSE training compliance, competency matrix compliance and status of training demand. • Develop and implement Gold Standard accreditation for all technician Line managers • Network closely with Refinery managers. And O&P Recruitment/ L&D to ensure the Refining business is adequately served by the site graduate and apprenticeship programmes. Facilitate delivery of good quality graduates and EOF (from business demand, through recruitment to early development) Lisa Wilcox 9 Pender Gardens Rumford, Falkirk, FK2 0BJ Telephone: 07895817194 Email: lisawilcox61@yahoo.co.uk PERSONAL PROFILE An ILM qualified L&D Advisor with over 15 years experience of working both in the private, Oil & Gas sector. Good understanding of industry Health Safety & Environment standards and practices. Experience in Competency Management Frameworks, and the implementation of competency standards to ensure compliance. Highly motivated and task focused with well developed interpersonal skills, competent in Microsoft packages CAREER HISTORY
  • 2. • Communication Skills • Organisational Skills • Internal Verification • Meeting Deadlines • Staff Training • Team Working • Computer Literate • Time Management • Problem Solving Skills • Manual Handling • Assessor Skills • Multi-Tasking SIVQ/TRAINING CO-ORDINATOR The Glenmorangie Company August 2012 – Feb 2014 Reporting to the HR/ Development Manager transferred into HR department and took on additional responsibilities. • Responsible for collating all training information twice yearly, this is then presented to HR Director for reporting. • Carry out TNA. • Support Department Managers in resolving training requirements. • Resources identified training requirements/courses and book them and maintain training records. • Plan and co-ordinate in-house training programs. • Carry out evaluations on training programs and external courses attended. • Supported HR Manager with working on training budget and keeping it up to date. • Take part in the recruitment process, interviewing, assessment centres. • Design, plan and implement Induction program for all new staff at all levels. The Glenmorangie Company January 2007 – August 2012 Training/SIVQ Co-ordinator Reporting to Compliance Manager my main responsibilities include: • Manage and set up the company as an SQA approved centre. • Create policies, procedures and documentation for our SIVQ Programme. • Drive the implementation of our SIVQ Programme across all sites. • Manage and maintain computerised system to track SIVQ records by individual. • Responsible for the Internal Verification process for our SIVQ Programme. • Responsible for the management and provision of all records required for External Verification. • Liaise with Line Managers and Technical Trainers to ensure suitable timetable for assessment. • Identify, work with and support new assessors. • Agree with relevant manager suitability of all training in order to meet “The Standard” • Responsible for the organisation and administration of all assessments. • Liaise with all Glenmorangie/SMWS sites to introduce SIVQ’s and other technical training. • Liaise with Awarding Bodies on accreditation, external verification • To identify and secure funded training opportunities. • Responsible for creating and delivering Manual Handling training across all sites. • Act as work based coach for one of our external training providers to support our Management MA’s. • Deliver training workshops and facilitate for our Continuous Improvement teams. KEY COMPETENCIES AND SKILLS
  • 3. Excellent Health Clean Current Driving Licence PROFESSIONAL DEVELOPMENT / EDUCATION SVQ LEVEL 4 LEARNING & DEVELOPMENT WEST LOTHIAN COLLEGE 2013 ILM LEVEL 4 MANAGEMENT TRAINING MATTERS 2010 32/33 ASSESSORS UNITS FORTH VALLEY COLLEGE 1997 V1 VERIFIER AWARD FORTH VALLEY COLLEGE 2004 HNC TRAINING & DEVELOPMENT FORTH VALLEY COLLEGE 1998 CERTIFICATE IN TRAINING PRACTICES FORTH VALLEY COLLEGE 1996 BUSINESS IMPROVEMENT TECHNIQUES WEST LOTHIAN COLLEGE 2012 IOSH MANAGING SAFELY IOSH – INHOUSE 2011 MANUAL HANDLING & RISK ASSESSORS CERTIFICATE ROSPA 2010 VQ LEVEL 3 USING IT FALKIRK TECHNOLOGY CENTRE 2004 ECDL FORTH VALLEY COLLEGE 2004 CITY & GUILDS ADULT TRAINING AWARD (926) CAPITB 1985 CITY & GUILDS YOUTH TRAINING AWARD (924) CAPITB 1985 REFERENCES ON REQUEST PERSONAL DETAILS