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MBA 686 International Marketing
The Futurist:
Kerry Andrews
&
Francis Ukpolo
Trader Joe’s
International Marketing Plan
MBA 686 International Marketing
Executive Summary
o Trader Joe’s seeks to expand its brand by entering its first market outside of the United States
o This international marketing plan seeks to identify and evaluate the best foreign markets for TJ’s
by selecting market indicators that are potentially impactful on consumer acceptance of TJ’s and
its unique culture and brand
o Upon identifying the best entry markets for Trader Joe’s, thereafter we will evaluate the cultural
dimensions and develop an entry mode and marketing strategy for the corresponding markets
MBA 686 International Marketing
SWOT Analysis
• Unique Natural Products
• Strategically Placed Stores
• Public Image
• Low Prices
• Supply Chain
• Strong Competition
• Geographic Concentration
• Product Recalls
• Limited Product Selection
• International Expansion
• Product Expansion
• Supply Chain Expansion
• Inflation
• Competition
• Consumer Trends and New Concepts
Strengths Weaknesses
Opportunities Threats
MBA 686 International Marketing
Foreign Market Indicators
1. The Big Mac Index – The Index measures purchasing power parity among nations.
2. Alcohol Consumption – A portion of TJ’s revenue is generated by the sale of alcohol.
3. Health spending per person – TJ’s focus on natural foods appeals the health conscious.
4. Income Level Category – Countries that have an increasing middle class tend to shift focus towards necessity items to
trendy items.
5. Divorce Rates – In the U.S., men grocery shop in almost equal numbers to women.
6. Per Capita Income – A high per capita income indicates strong purchasing power.
7. Competitive Conditions – Evaluating the competition before entering the market will help TJ determine best practices
and pitfalls to avoid.
8. Consumer Receptivity to Foreign Products – Consumer receptivity to foreign products is critical in determining TJ’s
potential for success.
MBA 686 International Marketing
Foreign Market Assessment for Trader Joe’s
Country Big Mac
Index
Alcohol
(Litres)
Health
Spending
Income Level
Category
Divorce
Rates
Per Capita
Income
New Zealand $3.08 8.9 $1,163 5 2.63 $30,200
Canada $3.01 7.8 $1,939 5 2.46 $43,400
Chile $2.78 7.2 $289 4 0.38 $18,700
Poland 2.09 8.1 $248 4 1.1 $20,900
Italy 2.95 8 $1,676 5 0.27 $30,600
Greece 5.43 9.2 $965 5 0.76 $24,900
Switzerland 4.93 10.8 $3,857 5 2.8 $46,200
Norway 6.06 6 $3,182 5 2.2 $55,900
Denmark 4.49 11.5 $2,785 5 2.81 $38,300
United Kingdom 3.32 11.2 $1,675 5 2.6 $37,500
Sweden 4.28 7 $2,145 5 2.4 $41,900
MBA 686 International Marketing
Foreign Market Matrix Results
Rank Country Score
1 Canada 9.67
2 New Zealand 9.50
3 Italy 9.47
4 Sweden 9.38
5 United Kingdom 9.29
6 Switzerland 9.24
7 Denmark 9.10
8 Norway 9.01
Indicators TJ’s Importance Weight (IW)
Big Mac Index 20
Alcohol 20
Health Spending/Person 10
Income Level Category 20
Divorce Rates 10
Per Capita Income 20
Competitive Conditions 0
Receptivity to Foreign Products 0
TOTAL 100
MBA 686 International Marketing
Hofstede Analysis Results
0
10
20
30
40
50
60
70
80
90
100
Power Distance Individualism Masculinity Uncertainty Avoidance
Canada
New Zealand
U.S
MBA 686 International Marketing
Canada and New Zealand have been
identified as the best fit for TJ’s initial
foreign expansion effort. A full
marketing plan development is required
on these two countries to further assess
the proper entry method.
Large Market
Weak Competition
Great Infrastruture
Highly Competitive
Grocery Industry
High literacy level and
skilled workfroce
Receptive to foreign
investors
Canada New Zealand
Foreign Market Selection
MBA 686 International Marketing
Canada’s National Business Environment
Canada has a population just less
than 30 million people in a country
twice the area of the United States.
The heritage of Canada was French
and English; however, significant
immigration from Asia and Europe’s
non-French and English countries
has broadened Canada's cultural
richness. Canada's three major cities
are distinctively, even fiercely
different from one another even
though each is a commercially
thriving metropolitan center.
People Government Geography
In 2012, European and U.S.
sovereign debt worries, together
with the consequent lessening of
demand for commodities, resulted in
weaker than expected stock
markets and reduced confidence
levels throughout much of the world,
including Canada. For 2013, GDP
growth for Canada is expected to be
moderate, at around 2%. The
Canadian dollar spent much of 2012
trading slightly above par to the U.S
dollar. Inflation continues to remain
very low (McCarthy, 2013).
Canada is located on the upper
portion of North America. It is made
up of thirteen distinct provinces.
Alberta is the largest populated
province. However, British
Columbia is home to Vancouver and
Ontario is home to Toronto. Each
province is known for their distinct
culture.
MBA 686 International Marketing
New Zealand’s National Business Environment
New Zealand has a population of
slightly less than 4 million people with
most living in the key cities. The large
majority of the population (89%) has
a European heritage, primarily
English. Therefore, English is the
predominant language and
Christianity the largest religion. The
standard of living is high, and their
literacy rate is 100%. The state
provides extensive social services for
the welfare of its citizens, and has
one of the most comprehensive
health care programs in the world.
People Government Geography
New Zealand gained its
independence from the British in
1947 and models its government
structure to the British parliamentary
system. The government in New
Zealand provides funding to help aid
the growth of local business and it
does not present trade barriers that
discourage foreign investors for
entering the market.
The country has about 270,000
square kilometers and consists of
two islands (The North Island and
the South Island).
MBA 686 International Marketing
Canada’s Market Size and Potential
Canada’s economy relies heavily on
its natural resources especially its
metal production, logging, and oil
sectors. The natural resources
account for 13 percent of its GDP and
about 50 percent of its exports. The
abundance of metal in Canada has
allowed for the country to excel in its
manufacturing sector with the
automobile and aircraft industry.
About 950,000 Canadians work in
natural resource sectors, while
another 850,000 people are
employed serving those sectors
Economy Infrastructure Media & Technology
According to the Canadian
Infrastructure Report Card, the
infrastructure in the country has
been rated “Fair”. The report gives
Canada an overall grade of “Fair”
for
its roads
Canada received a “Good” rating for
its water infrastructure despite the
fact that some of its infrastructures
rated “Very Poor” for the conditions
of their water pipes
Canada has excellent
telecommunications and currently
has one of the world’s highest levels
of universal telephone service.
Canadian communication systems
include satellite communications,
national data networks, optical fibre
networks, cellular telephony, cable
TV, and virtually universal Internet
access. Canadians have greater
access to cable television service
than the people of any other nation.
MBA 686 International Marketing
New Zealand’s Market Size and Potential
New Zealand follows a free enterprise system
with orderly marketing products. The nation
depends heavily on its international trade and
deals with a wide range of trade partners. Its
biggest trade partners are Australia, the U.S,
China, and Japan. According to Forbes, New
Zealand’s economy is closely tied to
Australia’s, and both held up better than most
during the global financial crisis. The
downside to the resilience of its economy is
that the New Zealand dollar has appreciated,
making the country’s agricultural exports
more
expensive. The higher prices have helped to
push up unemployment to 7.3%—the highest
level since 1999.
Economy Infrastructure Media & Technology
New Zealand has a great road
infrastructure. Like most European
countries the traffic runs on the left
hand side. The government recently
proposed to spend $21 billion on the
development of their roads and
another $0.7 billion on public
Transportation.
The water management system in
New Zealand has faced a lot of
criticism over the years due to its
heavy pollution problem, which is a
result of its increasing activities in
Agriculture.
According to the New Zealand Sectors
Report, New Zealand has well-developed
telecommunications infrastructure. The
Government is working with the sector
through the Ultra-Fast Broadband (UFB)
and Rural Broadband Initiative (RBI)
programs to improve Internet access and
speed for all New Zealanders.
The telecommunications sector is
domestically focused, and is not a significant
contributor to exports. Telecommunications
businesses globally and in New Zealand are
having to develop new business models to
meet the increasing demand for high speed
data, particularly with the rapid adoption of
smartphones and other mobile devices. At
the same time revenues from traditional
fixed-line telephony services are declining.
MBA 686 International Marketing
Competitive Environment
o There is limited competition to Trader
Joe’s in Canada
o Pirate Joe’s is an unauthorized retailer
which resells TJ’s products purchased
by the owner once a week
o Planet Organics is another competitor
with eigth locations.
o There are two major competitors in
the grocery store market (Foodstuffs
and Woolworths)
o Weak competition in the natural or
organic product line
New ZealandCanada
MBA 686 International Marketing
Entry Mode Selection
o The first option to gain entry into Canada
is to acquire TJ’s nearest competition in
the country.
o Pirate Joe’s
o Planet Organic
o Choice Market
o Second option is to partner with a major
real estate management company to
identity best locations and leasing
aggrements
o A strategic alliance with one of the
two major market competitors would
be ideal. Foodstuffs, a locally owned
grocer with a non-traditional business
structure, a co-operative would be
the first choice. The co-operative
structure suggests TJ’s will be able
to maintain a high level of
independence despite the alliance
New ZealandCanada
MBA 686 International Marketing
Target Market
o Adults 18-50
o Middle class income level
o Highly educated
o Located in urban areas
o Adults 18-50
o Middle class
o Highly educated
New ZealandCanada
MBA 686 International Marketing
Marketing Objectives
o Open ten Trader Joe’s store by the end
of 2014
o Each store reporting profit margins of
6% by end of 2014
o Have 10% year over year revenue
growth with a mature profit margin of 8%
o Open four Trader Joe’s stores by
June 2015
o Open a flagship store in Auckland by
December 2014
o Establish supply chains for
perishable items such as eggs, milk,
etc.
New ZealandCanada
MBA 686 International Marketing
Marketing Strategies
Product Pricing Promotion Distribution
Focus on the “Four Ps”
MBA 686 International Marketing
Marketing Strategies
Product Pricing Promotion Distribution
New ZealandCanada
o Determine which products have the
strongest appeal to local consmers
o Click to insert text
MBA 686 International Marketing
Marketing Strategies
Product Pricing Promotion Distribution
New ZealandCanada
o Pricing in Canada will be adjusted based on
purchasing parity between Canada and the
United States
o Competitive pricing strategy will also be
employed
o It is important for TJ’s to retain its image as a
low cost natural grocer when there are other
competitors such as Whole Foods in the
market.
o Click to insert text
MBA 686 International Marketing
Marketing Strategies
Product Pricing Promotion Distribution
New ZealandCanada
o TJ’s will employee many of their current
promotion strategies in Canada
o TJ’s will continue to use the frequent flyer, and
in store sampling as well as stylized signage
and displays within the store
o Print ads will be purchased in small
independent publications as well as local
newspapers
o Internet banner ads will be purchased on
locally based sites
o Click to insert text
MBA 686 International Marketing
Marketing Strategies
Product Pricing Promotion Distribution
New ZealandCanada
o For British Columbia and Alberta, TJ’s will take
advantage of existing supply chains in
Washington
o Train or truck will be used to ship TJ’s products
from its existing suppliers
o Efforts will be made to utilize the supply chains
by the acquired Planet Organics Company for
TJ’s perishable items
o International products will be flown or shipped in
to the two Major ports of Canada, Port Metro in
Vancouver, and the Port of Toronto
o Click to insert text
MBA 686 International Marketing
Final Recommendations
MBA 686 International Marketing

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Trader Joe’s - International Marketing Plan

  • 1. MBA 686 International Marketing The Futurist: Kerry Andrews & Francis Ukpolo Trader Joe’s International Marketing Plan
  • 2. MBA 686 International Marketing Executive Summary o Trader Joe’s seeks to expand its brand by entering its first market outside of the United States o This international marketing plan seeks to identify and evaluate the best foreign markets for TJ’s by selecting market indicators that are potentially impactful on consumer acceptance of TJ’s and its unique culture and brand o Upon identifying the best entry markets for Trader Joe’s, thereafter we will evaluate the cultural dimensions and develop an entry mode and marketing strategy for the corresponding markets
  • 3. MBA 686 International Marketing SWOT Analysis • Unique Natural Products • Strategically Placed Stores • Public Image • Low Prices • Supply Chain • Strong Competition • Geographic Concentration • Product Recalls • Limited Product Selection • International Expansion • Product Expansion • Supply Chain Expansion • Inflation • Competition • Consumer Trends and New Concepts Strengths Weaknesses Opportunities Threats
  • 4. MBA 686 International Marketing Foreign Market Indicators 1. The Big Mac Index – The Index measures purchasing power parity among nations. 2. Alcohol Consumption – A portion of TJ’s revenue is generated by the sale of alcohol. 3. Health spending per person – TJ’s focus on natural foods appeals the health conscious. 4. Income Level Category – Countries that have an increasing middle class tend to shift focus towards necessity items to trendy items. 5. Divorce Rates – In the U.S., men grocery shop in almost equal numbers to women. 6. Per Capita Income – A high per capita income indicates strong purchasing power. 7. Competitive Conditions – Evaluating the competition before entering the market will help TJ determine best practices and pitfalls to avoid. 8. Consumer Receptivity to Foreign Products – Consumer receptivity to foreign products is critical in determining TJ’s potential for success.
  • 5. MBA 686 International Marketing Foreign Market Assessment for Trader Joe’s Country Big Mac Index Alcohol (Litres) Health Spending Income Level Category Divorce Rates Per Capita Income New Zealand $3.08 8.9 $1,163 5 2.63 $30,200 Canada $3.01 7.8 $1,939 5 2.46 $43,400 Chile $2.78 7.2 $289 4 0.38 $18,700 Poland 2.09 8.1 $248 4 1.1 $20,900 Italy 2.95 8 $1,676 5 0.27 $30,600 Greece 5.43 9.2 $965 5 0.76 $24,900 Switzerland 4.93 10.8 $3,857 5 2.8 $46,200 Norway 6.06 6 $3,182 5 2.2 $55,900 Denmark 4.49 11.5 $2,785 5 2.81 $38,300 United Kingdom 3.32 11.2 $1,675 5 2.6 $37,500 Sweden 4.28 7 $2,145 5 2.4 $41,900
  • 6. MBA 686 International Marketing Foreign Market Matrix Results Rank Country Score 1 Canada 9.67 2 New Zealand 9.50 3 Italy 9.47 4 Sweden 9.38 5 United Kingdom 9.29 6 Switzerland 9.24 7 Denmark 9.10 8 Norway 9.01 Indicators TJ’s Importance Weight (IW) Big Mac Index 20 Alcohol 20 Health Spending/Person 10 Income Level Category 20 Divorce Rates 10 Per Capita Income 20 Competitive Conditions 0 Receptivity to Foreign Products 0 TOTAL 100
  • 7. MBA 686 International Marketing Hofstede Analysis Results 0 10 20 30 40 50 60 70 80 90 100 Power Distance Individualism Masculinity Uncertainty Avoidance Canada New Zealand U.S
  • 8. MBA 686 International Marketing Canada and New Zealand have been identified as the best fit for TJ’s initial foreign expansion effort. A full marketing plan development is required on these two countries to further assess the proper entry method. Large Market Weak Competition Great Infrastruture Highly Competitive Grocery Industry High literacy level and skilled workfroce Receptive to foreign investors Canada New Zealand Foreign Market Selection
  • 9. MBA 686 International Marketing Canada’s National Business Environment Canada has a population just less than 30 million people in a country twice the area of the United States. The heritage of Canada was French and English; however, significant immigration from Asia and Europe’s non-French and English countries has broadened Canada's cultural richness. Canada's three major cities are distinctively, even fiercely different from one another even though each is a commercially thriving metropolitan center. People Government Geography In 2012, European and U.S. sovereign debt worries, together with the consequent lessening of demand for commodities, resulted in weaker than expected stock markets and reduced confidence levels throughout much of the world, including Canada. For 2013, GDP growth for Canada is expected to be moderate, at around 2%. The Canadian dollar spent much of 2012 trading slightly above par to the U.S dollar. Inflation continues to remain very low (McCarthy, 2013). Canada is located on the upper portion of North America. It is made up of thirteen distinct provinces. Alberta is the largest populated province. However, British Columbia is home to Vancouver and Ontario is home to Toronto. Each province is known for their distinct culture.
  • 10. MBA 686 International Marketing New Zealand’s National Business Environment New Zealand has a population of slightly less than 4 million people with most living in the key cities. The large majority of the population (89%) has a European heritage, primarily English. Therefore, English is the predominant language and Christianity the largest religion. The standard of living is high, and their literacy rate is 100%. The state provides extensive social services for the welfare of its citizens, and has one of the most comprehensive health care programs in the world. People Government Geography New Zealand gained its independence from the British in 1947 and models its government structure to the British parliamentary system. The government in New Zealand provides funding to help aid the growth of local business and it does not present trade barriers that discourage foreign investors for entering the market. The country has about 270,000 square kilometers and consists of two islands (The North Island and the South Island).
  • 11. MBA 686 International Marketing Canada’s Market Size and Potential Canada’s economy relies heavily on its natural resources especially its metal production, logging, and oil sectors. The natural resources account for 13 percent of its GDP and about 50 percent of its exports. The abundance of metal in Canada has allowed for the country to excel in its manufacturing sector with the automobile and aircraft industry. About 950,000 Canadians work in natural resource sectors, while another 850,000 people are employed serving those sectors Economy Infrastructure Media & Technology According to the Canadian Infrastructure Report Card, the infrastructure in the country has been rated “Fair”. The report gives Canada an overall grade of “Fair” for its roads Canada received a “Good” rating for its water infrastructure despite the fact that some of its infrastructures rated “Very Poor” for the conditions of their water pipes Canada has excellent telecommunications and currently has one of the world’s highest levels of universal telephone service. Canadian communication systems include satellite communications, national data networks, optical fibre networks, cellular telephony, cable TV, and virtually universal Internet access. Canadians have greater access to cable television service than the people of any other nation.
  • 12. MBA 686 International Marketing New Zealand’s Market Size and Potential New Zealand follows a free enterprise system with orderly marketing products. The nation depends heavily on its international trade and deals with a wide range of trade partners. Its biggest trade partners are Australia, the U.S, China, and Japan. According to Forbes, New Zealand’s economy is closely tied to Australia’s, and both held up better than most during the global financial crisis. The downside to the resilience of its economy is that the New Zealand dollar has appreciated, making the country’s agricultural exports more expensive. The higher prices have helped to push up unemployment to 7.3%—the highest level since 1999. Economy Infrastructure Media & Technology New Zealand has a great road infrastructure. Like most European countries the traffic runs on the left hand side. The government recently proposed to spend $21 billion on the development of their roads and another $0.7 billion on public Transportation. The water management system in New Zealand has faced a lot of criticism over the years due to its heavy pollution problem, which is a result of its increasing activities in Agriculture. According to the New Zealand Sectors Report, New Zealand has well-developed telecommunications infrastructure. The Government is working with the sector through the Ultra-Fast Broadband (UFB) and Rural Broadband Initiative (RBI) programs to improve Internet access and speed for all New Zealanders. The telecommunications sector is domestically focused, and is not a significant contributor to exports. Telecommunications businesses globally and in New Zealand are having to develop new business models to meet the increasing demand for high speed data, particularly with the rapid adoption of smartphones and other mobile devices. At the same time revenues from traditional fixed-line telephony services are declining.
  • 13. MBA 686 International Marketing Competitive Environment o There is limited competition to Trader Joe’s in Canada o Pirate Joe’s is an unauthorized retailer which resells TJ’s products purchased by the owner once a week o Planet Organics is another competitor with eigth locations. o There are two major competitors in the grocery store market (Foodstuffs and Woolworths) o Weak competition in the natural or organic product line New ZealandCanada
  • 14. MBA 686 International Marketing Entry Mode Selection o The first option to gain entry into Canada is to acquire TJ’s nearest competition in the country. o Pirate Joe’s o Planet Organic o Choice Market o Second option is to partner with a major real estate management company to identity best locations and leasing aggrements o A strategic alliance with one of the two major market competitors would be ideal. Foodstuffs, a locally owned grocer with a non-traditional business structure, a co-operative would be the first choice. The co-operative structure suggests TJ’s will be able to maintain a high level of independence despite the alliance New ZealandCanada
  • 15. MBA 686 International Marketing Target Market o Adults 18-50 o Middle class income level o Highly educated o Located in urban areas o Adults 18-50 o Middle class o Highly educated New ZealandCanada
  • 16. MBA 686 International Marketing Marketing Objectives o Open ten Trader Joe’s store by the end of 2014 o Each store reporting profit margins of 6% by end of 2014 o Have 10% year over year revenue growth with a mature profit margin of 8% o Open four Trader Joe’s stores by June 2015 o Open a flagship store in Auckland by December 2014 o Establish supply chains for perishable items such as eggs, milk, etc. New ZealandCanada
  • 17. MBA 686 International Marketing Marketing Strategies Product Pricing Promotion Distribution Focus on the “Four Ps”
  • 18. MBA 686 International Marketing Marketing Strategies Product Pricing Promotion Distribution New ZealandCanada o Determine which products have the strongest appeal to local consmers o Click to insert text
  • 19. MBA 686 International Marketing Marketing Strategies Product Pricing Promotion Distribution New ZealandCanada o Pricing in Canada will be adjusted based on purchasing parity between Canada and the United States o Competitive pricing strategy will also be employed o It is important for TJ’s to retain its image as a low cost natural grocer when there are other competitors such as Whole Foods in the market. o Click to insert text
  • 20. MBA 686 International Marketing Marketing Strategies Product Pricing Promotion Distribution New ZealandCanada o TJ’s will employee many of their current promotion strategies in Canada o TJ’s will continue to use the frequent flyer, and in store sampling as well as stylized signage and displays within the store o Print ads will be purchased in small independent publications as well as local newspapers o Internet banner ads will be purchased on locally based sites o Click to insert text
  • 21. MBA 686 International Marketing Marketing Strategies Product Pricing Promotion Distribution New ZealandCanada o For British Columbia and Alberta, TJ’s will take advantage of existing supply chains in Washington o Train or truck will be used to ship TJ’s products from its existing suppliers o Efforts will be made to utilize the supply chains by the acquired Planet Organics Company for TJ’s perishable items o International products will be flown or shipped in to the two Major ports of Canada, Port Metro in Vancouver, and the Port of Toronto o Click to insert text
  • 22. MBA 686 International Marketing Final Recommendations

Editor's Notes

  1. Professor: Bradley Simon Kerry Andrews Francis Ukpolo MBA 686 International Marketing Benedictine University
  2. In looking to expand the company’s market share eight key indicators were identified as potentially impactful on consumer acceptance of TJ’s and its unique culture and brand.