Total quality management
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Total quality management (TQM) is a management approach focused on customer satisfaction through continuous process improvement. When applied to education, TQM views students as both customers and workers, with teachers as managers and administrators as upper management. TQM can be implemented at three levels in education - improving management processes, teaching quality to students by involving them in evaluating their learning, and applying the PDCA cycle of plan, do, check, act to all processes. For a TQM system to be successful in education, it requires universal endorsement from all levels of management.
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This document discusses the barriers and benefits of inclusive education. It defines inclusive education as all students attending their neighborhood schools, regardless of ability, and receiving support to fully participate. Benefits for students with special needs include realizing a typical life experience with friends and academics, developing understanding of diversity, and strengthening family involvement. Benefits for regular students are opportunities to assist peers, learn tolerance, and consider careers in human services. Barriers include attitudinal, physical, curriculum, teacher training issues as well as school location and social stigmas. Overcoming barriers requires investment in people, materials, and access to information.
INCLUSIVE EDUCATION FOR THE DISABLED AT SECONDARY STAGE
The Inclusive Education of the Disabled at Secondary Stage (IEDSS) scheme aims to enable students with disabilities to complete their secondary education (classes 9-12) in an inclusive environment. It provides assistance for their education in mainstream schools and supports teacher training, accessibility infrastructure, learning materials, and other facilities. The scheme is implemented by state education departments and non-profits, and provides full central funding with states contributing scholarships for students. Its objectives are to identify students' needs, provide aids and barrier-free access, train teachers, and establish model inclusive schools.
Ie in the view of rta act and inclusive school as effective school
The document discusses the need for inclusive education (IE) in light of the Rights of Persons with Disabilities Act. It outlines the key principles of IE, including that all children can learn and participate in regular classrooms. IE provides benefits like higher expectations, opportunities to develop friendships and community participation. Effective inclusive schools establish high learning expectations and support for students. Barriers to inclusion include attitudinal, environmental, and institutional factors as well as issues like inappropriate curriculum and untrained teachers. The scheme for Inclusive Education at the Secondary Stage aims to enable students with disabilities to complete secondary education in an inclusive environment through support like assessments, aids, teacher training, and removal of architectural barriers.
Concept of inclusion
The document discusses creating an inclusive school environment. It defines inclusion as ensuring all people can access and participate in activities regardless of their attributes. An inclusive education promotes the full development of all learners irrespective of their characteristics. The key principles of inclusive education are non-discrimination, equal opportunities and accommodating individual differences. Barriers to inclusion include negative attitudes, lack of accessibility and resources. Strategies to improve inclusion involve training teachers, adapting curriculum and mainstreaming students with special needs into regular classrooms.
Total quality management
Total quality management (TQM) is a management approach focused on customer satisfaction through continuous process improvement. When applied to education, TQM views students as both customers and workers, with teachers as managers and administrators as upper management. TQM can be implemented at three levels in education - improving management processes, teaching quality to students by involving them in evaluating their learning, and applying the PDCA cycle of plan, do, check, act to all processes. For a TQM system to be successful in education, it requires universal endorsement from all levels of management and staff.
Students and staff council
The document discusses staff councils and student councils. A staff council consists of the headmaster and teacher representatives to advise the headmaster on academic and administrative matters like discipline issues. A student council provides leadership opportunities for students and allows them to engage with teachers on school activities and issues. Student councils are overseen by teachers and include roles like president and secretary. They aim to fundraise, organize events, and represent student interests to administrators. Both councils aim to promote democratic participation and sharing of responsibilities within the school.
School management committee
The document discusses School Management Committees (SMCs) in India as mandated by the Right to Free and Compulsory Education Act of 2009. It notes that SMCs have been formed in 88% of government schools to allow for parental involvement in school functioning through decentralized governance. SMCs are composed of parents, teachers, local leaders and students. Their roles include monitoring enrollment, attendance, infrastructure, grants, and developing school development plans. The formation of SMCs aims to give communities agency in improving school quality and outcomes.
School development plan
The School Development Plan (SDP) is a three-year strategic plan prepared by the School Management Committee to improve the school. It combines the school's priorities, measures to raise standards, dedicated resources, and intended outcomes and targets. The SDP emphasizes that school improvement is the responsibility of each school. Schools are best positioned to identify improvement areas and implement changes to achieve better pupil outcomes. Regular self-evaluation must be part of the SDP process, with resulting actions and targets included in the plan. The SDP components include enrollment estimates, required infrastructure, equipment and teachers over three years, additional financial needs, substitute teachers, and education arrangements for disadvantaged children.
Total quality management
Total quality management (TQM) is a management model that emphasizes leadership, strategy, teamwork, analysis and self-assessment to achieve excellence. When applied to education, TQM's goal is to provide every student with the best chance for success. TQM involves managing all aspects of an organization to continuously improve processes and satisfy customers through high quality products and services. In a school setting, students are both the workers and products, teachers act as first-level managers, administrators are middle and upper management, and the board of education oversees the administration as the board of directors.
Students and staff council
The document discusses staff councils and student councils. A staff council consists of the headmaster and teacher representatives to advise the headmaster on academic and administrative matters like discipline issues. A student council provides leadership opportunities for students and allows them to engage with teachers on school activities and issues. Student councils are overseen by teachers and aim to develop students' leadership and democratic skills while fundraising and organizing events. They benefit schools by sharing responsibilities with teachers and maintaining discipline.
School timetable
A school timetable coordinates students, teachers, rooms, and time slots to ensure an orderly schedule for classes, activities, and homework. The document discusses the types and importance of timetables, including how they allocate time for different subjects, develop regularity, and maintain discipline. An effective timetable considers principles like the type of school, regulations, fatigue, variety, and maximum utilization of resources.
School development plan
The School Development Plan (SDP) is a three-year strategic plan prepared by the School Management Committee to improve the school. It combines the school's priorities, measures to raise standards, dedicated resources, and intended outcomes and targets. The SDP emphasizes that school improvement is the responsibility of each school. Schools are best positioned to identify improvement areas and implement changes to achieve better pupil outcomes. Regular self-evaluation must be part of the SDP process, with resulting actions and targets included in the plan. The SDP components include enrollment estimates, infrastructure/equipment/teacher requirements, additional financial needs, substitute teacher arrangements, and education rehabilitation plans.
Students and staff council
The document discusses staff councils and student councils. A staff council consists of the headmaster and teachers, and advises the headmaster on academic and administrative matters. A student council provides leadership opportunities for students and allows them to engage with teachers on school issues. It often includes roles like president and treasurer. Student councils work to share student perspectives with teachers, organize fundraising and social events, and help maintain school discipline. They aim to produce ideal citizen leaders and give students experience in democratic processes and responsibilities.
School management committee
The document discusses School Management Committees (SMCs) in India as mandated by the Right to Free and Compulsory Education Act of 2009. It notes that SMCs have been formed in 88% of government schools to allow for parental involvement in school functioning through decentralized governance. SMCs are composed of parents, teachers, local leaders and students. Their roles include monitoring enrollment, attendance, infrastructure, grants, and developing school development plans. While implementation has faced challenges, SMCs have generally helped engage communities and increase accountability of school management.
School development plan
The School Development Plan (SDP) is a three-year strategic plan prepared by the School Management Committee to improve the school. It combines the school's priorities, measures to raise standards, dedicated resources, and intended outcomes and targets. The SDP emphasizes that school improvement is the responsibility of each school. Schools are best positioned to identify improvement areas and implement changes to achieve better pupil outcomes. Regular self-evaluation must be part of the SDP process, with resulting actions and targets included in the plan. The SDP components include enrollment estimates, infrastructure/equipment/teacher requirements, additional financial needs, substitute teacher arrangements, and education rehabilitation plans.
Organizational process in school
The document discusses organizational processes. It describes three approaches to organizational processes: work processes, behavioral processes, and change processes. Work processes involve sequences of activities that transform inputs into outputs. Behavioral processes are widely shared patterns of behavior that influence how individuals and groups act and interact. Change processes are sequences of events over time that alter the scale, character, and identity of an organization. The document also outlines five steps in the organizational process: reviewing plans and objectives, determining necessary work activities, classifying activities into manageable units, assigning activities, and delegating authority.
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Total quality management
- 1. TOTAL QUALITY MANAGEMENT BY: O P FOUSIYA Asst. Prof. in Education ATCW 24/09/2017 fousimohd76@gmail.com 1
- 2. TQM as a management model, with its emphasis on leadership, strategy, teamwork, rigorous analysis and self-assessment, has a universal message. TQM in education has as its message the idea that every student has worth and demands the best possible chance in life 24/09/2017 fousimohd76@gmail.com 2
- 3. Total Quality Management (TQM) • Total - made up of the whole • Quality - degree of excellence a product or service provides • Management - act, art or manner of planning, controlling, directing,…. Therefore, TQM is the art of managing the whole to achieve excellence. 24/09/2017 fousimohd76@gmail.com 3
- 4. What does TQM mean? TQM means that the organization's culture is defined by and supports the constant attainment of customer satisfaction through an integrated system of tools, techniques, and training. This involves the continuous improvement of organizational processes, resulting in high quality products and services. 24/09/2017 fousimohd76@gmail.com 4
- 5. “DO THE RIGHT THINGS RIGHT THE FIRST TIME, EVERY TIME.” What’s the goal of TQM? 24/09/2017 fousimohd76@gmail.com 5
- 6. Total Quality management can be divided into four categories Plan Do Check Act 24/09/2017 fousimohd76@gmail.com 6
- 7. Also referred to as PDCA cycle P G C A 24/09/2017 fousimohd76@gmail.com 7
- 8. Elements for Success • Management Support • Mission Statement • Proper Planning • Customer and Bottom Line Focus • Measurement • Empowerment • Teamwork/Effective Meetings • Continuous Process Improvement • Dedicated Resources 24/09/2017 fousimohd76@gmail.com 8
- 9. The Source of Quality in Education • outstanding teachers; • high moral values; • excellent examination results; • the support of parents, business and the local community; • plentiful resources; • the application of the latest technology; • strong and purposeful leadership; • the care and concern for pupils and students; • a well-balanced and challenging curriculum. 24/09/2017 fousimohd76@gmail.com 9
- 10. How TQM applied in school setting? TQM? 24/09/2017fousimohd76@gmail.com 10
- 11. Students Teachers Administrators Board of Education The hierarchy looks like this 24/09/2017fousimohd76@gmail.com 11
- 12. Students are the workers and the products. The difference between success and failure of the school depends on the quality of their work. 24/09/2017 fousimohd76@gmail.com 12
- 13. Teachers are the first level managers. Therefore the teacher will be leader of the class, emphasizing quality through non-coercive management featuring student as worker and teacher as coach, provoking the students to learn how to learn and thus to teach themselves 24/09/2017 fousimohd76@gmail.com 13
- 14. Administrators are middle and upper level management. The productivity of any school depends mostly on the skills of those who directly manage the workers, i.e., the teachers. According to Deming, their success in turn depends on how well they are managed by the administration above them. Therefore, any attempt at educational quality are best centered around organizational improvement efforts 24/09/2017 fousimohd76@gmail.com 14
- 15. The Board of Education is the board of directors thus responsible directly to the clients, and board members are overseers of the administration 24/09/2017 fousimohd76@gmail.com 15
- 16. LEVELS OF APPLICATION Herman and Herman (1994) stated three levels of application of quality management in education 24/09/2017 fousimohd76@gmail.com 16
- 17. The first level is to the management process of a school, including strategic planning, recruiting and staff development, deploying resources, and alignment of what is taught, how it is taught, and how it is assessed 24/09/2017 fousimohd76@gmail.com 17
- 18. The next level is teaching quality to students. Students are recognized as both customer and workers in the educational system. Administrators need to involve students in their own education by training them to evaluate the learning process and accept responsibility for their learning 24/09/2017 fousimohd76@gmail.com 18
- 19. Robert and Robert (1998) addressed the most influential factor in success or failure of a TQM implementation effort is universal endorsement. If management is not completely sold on TQM, it is unlikely that an implementation effort will be successful. Endorsing TQM represents a fundamental change in the way. Less than full support by anyone in the chain of authority essentially condemns the effort to failure 24/09/2017 fousimohd76@gmail.com 19