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The document outlines the steps in a planned training process to modify attitudes, knowledge, and skills to achieve effective job performance. It discusses identifying training needs, designing the training content and objectives, selecting approaches and methods, developing training plans and materials, implementing and managing the training, and evaluating the results. The training needs assessment identifies why training is needed, who needs it, and the specific topics. The design phase involves developing the program, content, and activities. Preparation covers logistics, organization, and administration. Conduct focuses on delivering the content, managing the process, and providing support. Follow-up activities are also part of the process.












