SlideShare a Scribd company logo
B2B technology powering the Tours & Activities industry
Online Bookings Made Easy! 
About Rezdy 
● SCUBA diving 2006 
● Founded in 2011 in Australia 
● Specialised in tours, activities, rentals, 
charters, shuttles 
● VC backed, > $1.5M raised 
● HQ in Sydney & San Francisco 
● We are a B2B only 
● We provide technology
Tour Operator Software = PMS 
Online Bookings Made Easy!
Channel Manager
Top 3 
Tour & Activity Sector Myths
Myth #1 
People tend to book tours & 
activities via offline sources
Theory is most bookings come from... 
Concierges VICs Walk-ins 
Online Bookings Made Easy!
Rezdy survey: Booking channels 
Over 60% percent of tour 
operators said their own 
website is the most 
effective booking channel 
SOURCE: Rezdy survey 2014 
Online Bookings Made Easy!
Rezdy customers revenues $12M /m 
$7.5M manually entered 
(offline) 
$4M on supplier website 
from desktop and mobile 
devices 
$500k from agents 
Online Bookings Made Easy!
Mobile bookings currently at 28% 
Percentage of bookings from 
mobile devices are increasing 
1% per quarter 
Online Bookings Made Easy!
Myth #1 
CONFIRMED! 
People tend to book tours & 
activities via offline sources
Myth #2 
People tend to book tours 
& activities last minute
Online Bookings Made Easy! 
Flights + accommodation are booked 
months to weeks in advance 
Tours and activities are 
booked last minute in-destination 
Theory is...
Online Bookings Made Easy! 
Booking volume 
● Bookings this year: 110,000
Online Bookings Made Easy! 
Booking volume 
● Bookings this year: 110,000 
● Bookings made less than 7 days in 
advance: 51.5% 
< 7 days
Online Bookings Made Easy! 
Booking value $ 
● Bookings made less than 7 days in advance: 
33% 
● Huge opportunity in the 7 to 30 days range 
● Smaller activities are booked last minute (Bike 
and Kayak rental, Hop-on Hop-off city tours) 
< 7 days
Myth #2 
BUSTED! 
People tend to book tours 
& activities last minute
Myth #3 
The tours and activities 
market is too hard
Online Bookings Made Easy! 
Theory is... 
● Very fragmented market 
● Many different verticals 
● Scattered across locations 
● Most suppliers are small businesses
Online Bookings Made Easy! 
Confirming the myth 
● Rezdy has 50 categories (e.g. 
wine tours, surfing, whale 
watching, hot air balloon) 
● 12 product types (e.g. single 
day, multi-day, rental, shuttle, 
lesson) 
● Approx. 200,000 tour 
operators worldwide 
● Tour operator average 
turnover is $240k pa
Online Bookings Made Easy! 
Busting the myth 
● 200,000 suppliers X $240k turnover per annum = $48B addressable market 
● Tour and activity operators willing to pay between 10% and 25% commission 
● OTAs contribution to booking volumes is still small compared to the hotel 
industry 
● Rezdy API provides 14,000 products from 750 suppliers with images, descriptions, 
rates & availabilities
Myth #3 
BUSTED? 
CONFIRMED? 
The tours and activities 
market is too hard
Thank You 
Rezdy.com

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Top 3 Tour & Activity Sector Myths

  • 1. B2B technology powering the Tours & Activities industry
  • 2. Online Bookings Made Easy! About Rezdy ● SCUBA diving 2006 ● Founded in 2011 in Australia ● Specialised in tours, activities, rentals, charters, shuttles ● VC backed, > $1.5M raised ● HQ in Sydney & San Francisco ● We are a B2B only ● We provide technology
  • 3. Tour Operator Software = PMS Online Bookings Made Easy!
  • 5. Top 3 Tour & Activity Sector Myths
  • 6. Myth #1 People tend to book tours & activities via offline sources
  • 7. Theory is most bookings come from... Concierges VICs Walk-ins Online Bookings Made Easy!
  • 8. Rezdy survey: Booking channels Over 60% percent of tour operators said their own website is the most effective booking channel SOURCE: Rezdy survey 2014 Online Bookings Made Easy!
  • 9. Rezdy customers revenues $12M /m $7.5M manually entered (offline) $4M on supplier website from desktop and mobile devices $500k from agents Online Bookings Made Easy!
  • 10. Mobile bookings currently at 28% Percentage of bookings from mobile devices are increasing 1% per quarter Online Bookings Made Easy!
  • 11. Myth #1 CONFIRMED! People tend to book tours & activities via offline sources
  • 12. Myth #2 People tend to book tours & activities last minute
  • 13. Online Bookings Made Easy! Flights + accommodation are booked months to weeks in advance Tours and activities are booked last minute in-destination Theory is...
  • 14. Online Bookings Made Easy! Booking volume ● Bookings this year: 110,000
  • 15. Online Bookings Made Easy! Booking volume ● Bookings this year: 110,000 ● Bookings made less than 7 days in advance: 51.5% < 7 days
  • 16. Online Bookings Made Easy! Booking value $ ● Bookings made less than 7 days in advance: 33% ● Huge opportunity in the 7 to 30 days range ● Smaller activities are booked last minute (Bike and Kayak rental, Hop-on Hop-off city tours) < 7 days
  • 17. Myth #2 BUSTED! People tend to book tours & activities last minute
  • 18. Myth #3 The tours and activities market is too hard
  • 19. Online Bookings Made Easy! Theory is... ● Very fragmented market ● Many different verticals ● Scattered across locations ● Most suppliers are small businesses
  • 20. Online Bookings Made Easy! Confirming the myth ● Rezdy has 50 categories (e.g. wine tours, surfing, whale watching, hot air balloon) ● 12 product types (e.g. single day, multi-day, rental, shuttle, lesson) ● Approx. 200,000 tour operators worldwide ● Tour operator average turnover is $240k pa
  • 21. Online Bookings Made Easy! Busting the myth ● 200,000 suppliers X $240k turnover per annum = $48B addressable market ● Tour and activity operators willing to pay between 10% and 25% commission ● OTAs contribution to booking volumes is still small compared to the hotel industry ● Rezdy API provides 14,000 products from 750 suppliers with images, descriptions, rates & availabilities
  • 22. Myth #3 BUSTED? CONFIRMED? The tours and activities market is too hard