Engage , Loyalty follows .This is the new mantra for the new age tech savvy customer .Now points is not will win them over ,you need to engage and create experiences for them to fall in love with you .Check out how technology will meet experiences and delight to create a happy customer.
Usurp loyalty share from competitors by rewarding your early adopters, making improvements through customer feedback, and remaining true to the core pillars that fueled your initial successes.
Learn how to leverage new customer technology and strategies to improve your customer experience. Download the full guide to improve your customer experience at the end.
The State of Customer Devotion in UK Retail: Part TwoICLP_Loyalty
If you believe your customers are cheating on you with other retail brands, it is time to focus your attention on strategies that can create true customer devotion. Part two of our customer devotion series focuses on the levers you can pull to achieve a loyal customer base.
How to get your lost customers back- Win Back Campaigns!FellaFeeds
There are plenty of reasons why a customer would stop visiting your restaurant. It could be the bad quality of food, inconsistent taste of food, a bad customer service experience, unpleasant ambience or they, unfortunately, switched to a competitor due to better pricing. Running a restaurant includes both winning and losing of customers all the time but if you’re not putting enough effort into winning back your lost customers, you’re missing out on a significant amount of revenue-making opportunity.
Learn How to Win Back Lost Restaurant Customers through Win-Back Campaigns.
An Infographic that demonstrates how a customer relationship matures over time. Your customers must first generate brand trust, then you have an opportunity to create brand loyalty. Once you have established this relationship, you have can earn brand advocacy. The Brand advocate is one of the most valuable things your firm can invest in and technology is a key component of that formula.
Usurp loyalty share from competitors by rewarding your early adopters, making improvements through customer feedback, and remaining true to the core pillars that fueled your initial successes.
Learn how to leverage new customer technology and strategies to improve your customer experience. Download the full guide to improve your customer experience at the end.
The State of Customer Devotion in UK Retail: Part TwoICLP_Loyalty
If you believe your customers are cheating on you with other retail brands, it is time to focus your attention on strategies that can create true customer devotion. Part two of our customer devotion series focuses on the levers you can pull to achieve a loyal customer base.
How to get your lost customers back- Win Back Campaigns!FellaFeeds
There are plenty of reasons why a customer would stop visiting your restaurant. It could be the bad quality of food, inconsistent taste of food, a bad customer service experience, unpleasant ambience or they, unfortunately, switched to a competitor due to better pricing. Running a restaurant includes both winning and losing of customers all the time but if you’re not putting enough effort into winning back your lost customers, you’re missing out on a significant amount of revenue-making opportunity.
Learn How to Win Back Lost Restaurant Customers through Win-Back Campaigns.
An Infographic that demonstrates how a customer relationship matures over time. Your customers must first generate brand trust, then you have an opportunity to create brand loyalty. Once you have established this relationship, you have can earn brand advocacy. The Brand advocate is one of the most valuable things your firm can invest in and technology is a key component of that formula.
Customer loyalty in Indian Luxury Retail is a mythAbhay Gupta
Is the Incredible Indian Luxury Customer loyal to a Luxury Brand or does he seek others as well ?? As they experiment by hopping from one brand to another, the customer is enjoying his trip on luxury !
StampU is India's first digital loyalty program with a simple visit based reward approach rather than the usual complicated points based reward approach which was the Industry trend. StampU's mission is to make a simple and easy to use loyalty program available to people through which they can earn, visualise and spend their loyalty rewards across multiple merchants.
StampU has created a loyalty ecosystem which is easy and affordable by all categories of merchants. StampU increases customer retention and engagement by 10X.
Available at more than 70+ merchants ( Restaurants, Salons ) in Delhi-NCR.
Brand loyalty management is important given the enormous investments and impact on the bottom line taking into account the fact that generating new brand users costs 6-10 more than keeping existing brand users. In contexts where brands need to be supported heavily by employees / people (service, B2B, ...), big negative impact of employee turnover on customer brand loyalty. Short-term oriented vision hampers development of customer brand loyalty (e.g. focus on sales figures of current quarter).
The customers overall commitment to the brand or service, in part because of an emotional attachment to that relationship, and the consistency of the brand that ensures an elite level of trust between the brand and the consumer.
In the not too distant past, launching a business was a daunting task. It meant setting up a shop in a visible place where customers could arrive to check out and hopefully purchase your products or services. With the advantages offered by online selling, all of that has changed!
You needed to order supplies, keep the shop clean, heated and ventilated. You virtually always had to be present, like it was a little baby and you were a single parent. All of these factors assuming that your products would start selling within only in weeks rather than months of starting up.
So anyone planning to establish a business should consider all the factors... and make a decision about whether the risk is too high or the guarantee of success too low. Today with the lower overhead cost of running an online or 'virtual' business, its much more affordable to get up and running. And you can be in profit within days!
Customer Loyalty Comprehension
Meaning and definition of customer loyalty, Significance of Customer Loyalty, Customer Loyalty Ladder,
Loyalty Principles, Benefits of Customer Loyalty, Customer Loyalty and its relationship with customer
satisfaction, Customer retention and Brand Loyalty, Factors affecting customer loyalty formation, Rai-Srivastava model of customer loyalty formation, Drivers of Customer Loyalty.
This report details our findings about which content tactics B2B marketing organizations are using, and which distribution channels are most effective in the after-sales cycle. This data should help CMO’s invest in the right content marketing tactics for executing their post-sales content marketing strategy.
customer loyalty is very important for a company or a brand, these slides contain the detail about loyalty, customer loyalty, types of customer loyalty and loyalty status...
created by:
Umair Ahmad
umair.100@hotmail.com
10 Steps to Running an Epic Consumer PromotionPromorati
With competition rising from brands for the attention of today's consumers, we've taken a closer look at the all-important nuances that can make or break your consumer promotion!
How can you start planning a loyalty program? What are the 7 vital steps to get one up and running successfully? Check out our latest infographic to get the answers.
This infographic is produced by Antavo Loyalty Software.
The infographic is originally published on antavo.com
Check out the original version here: https://antavo.com/blog/blog7-steps-flawless-loyalty-program/
Customer loyalty in Indian Luxury Retail is a mythAbhay Gupta
Is the Incredible Indian Luxury Customer loyal to a Luxury Brand or does he seek others as well ?? As they experiment by hopping from one brand to another, the customer is enjoying his trip on luxury !
StampU is India's first digital loyalty program with a simple visit based reward approach rather than the usual complicated points based reward approach which was the Industry trend. StampU's mission is to make a simple and easy to use loyalty program available to people through which they can earn, visualise and spend their loyalty rewards across multiple merchants.
StampU has created a loyalty ecosystem which is easy and affordable by all categories of merchants. StampU increases customer retention and engagement by 10X.
Available at more than 70+ merchants ( Restaurants, Salons ) in Delhi-NCR.
Brand loyalty management is important given the enormous investments and impact on the bottom line taking into account the fact that generating new brand users costs 6-10 more than keeping existing brand users. In contexts where brands need to be supported heavily by employees / people (service, B2B, ...), big negative impact of employee turnover on customer brand loyalty. Short-term oriented vision hampers development of customer brand loyalty (e.g. focus on sales figures of current quarter).
The customers overall commitment to the brand or service, in part because of an emotional attachment to that relationship, and the consistency of the brand that ensures an elite level of trust between the brand and the consumer.
In the not too distant past, launching a business was a daunting task. It meant setting up a shop in a visible place where customers could arrive to check out and hopefully purchase your products or services. With the advantages offered by online selling, all of that has changed!
You needed to order supplies, keep the shop clean, heated and ventilated. You virtually always had to be present, like it was a little baby and you were a single parent. All of these factors assuming that your products would start selling within only in weeks rather than months of starting up.
So anyone planning to establish a business should consider all the factors... and make a decision about whether the risk is too high or the guarantee of success too low. Today with the lower overhead cost of running an online or 'virtual' business, its much more affordable to get up and running. And you can be in profit within days!
Customer Loyalty Comprehension
Meaning and definition of customer loyalty, Significance of Customer Loyalty, Customer Loyalty Ladder,
Loyalty Principles, Benefits of Customer Loyalty, Customer Loyalty and its relationship with customer
satisfaction, Customer retention and Brand Loyalty, Factors affecting customer loyalty formation, Rai-Srivastava model of customer loyalty formation, Drivers of Customer Loyalty.
This report details our findings about which content tactics B2B marketing organizations are using, and which distribution channels are most effective in the after-sales cycle. This data should help CMO’s invest in the right content marketing tactics for executing their post-sales content marketing strategy.
customer loyalty is very important for a company or a brand, these slides contain the detail about loyalty, customer loyalty, types of customer loyalty and loyalty status...
created by:
Umair Ahmad
umair.100@hotmail.com
10 Steps to Running an Epic Consumer PromotionPromorati
With competition rising from brands for the attention of today's consumers, we've taken a closer look at the all-important nuances that can make or break your consumer promotion!
How can you start planning a loyalty program? What are the 7 vital steps to get one up and running successfully? Check out our latest infographic to get the answers.
This infographic is produced by Antavo Loyalty Software.
The infographic is originally published on antavo.com
Check out the original version here: https://antavo.com/blog/blog7-steps-flawless-loyalty-program/
How to Audit Your Loyalty Marketing StrategiesSallie Burnett
Consumers have so many choices in the world and generally edit their possibilities and maintain their own manageable menu of brands they trust. These brands are said to be in the “inner circle”. The inner circle is like your favorites or bookmark list on your computer. In our age of information and global competition, companies are looking to loyalty programs to put themselves in the customer’s inner circle.
So how can you strengthen the customer’s connection with the brand and putt you in the customers inner circle of favorite brands? Find out in this new complimentary white paper by Customer Insight Group, Inc.
http://repeatbusiness-guaranteed.co.uk
t: 01202 233433
95% of UK consumers appreciate customer loyalty programs.
Loyalty programs are a great way of adding value to customer visits and giving them a reason to return in the future.
To create loyal customers who always use your business over your competitors you need to acknowledge their loyalty and reward them for their business.
Retail Guide: 10 Commandments of Customer-Centric RetailingRaymark
As our physical and online environments continue to come together, consumer behavior
keeps changing and retailers need to react. Today’s consumers are extremely connected and live a digital lifestyle. They are educated, expect speed and have become extremely demanding. With an overload of mass marketing, some customers have lost trust in retailers and have become less loyal.
In this guide, we will take you through the 10 commandments that every customer-centric retailer needs to follow in order to increase loyalty, new customer acquisition, visit conversion, transaction value and to optimize marketing and customer engagement costs.
This is a guide, shared by centricweb.co.uk, to mobile loyalty for small and medium businesses. It makes a case how SMEs can boost their sales and retain customer value using mobile loyalty programmes on their own branded apps.
Referral Marketing: How To Influence Social Buying BehaviourSociable Labs
Internet retailers are shifting gears to determine the formula for success in an increasingly busy social space.
The fine folks at Edelman recently released an inside look at Digital in 2016, emerging five main trends to keep an eye out for as your marketing team embarks to crush its customer acquisition goals.
The Ultimate Guide to Customer Loyalty in 2017Margaret Link
For brick-and-mortar businesses, building true customer loyalty is both an art and a science. At Thanx, we're bringing you the stats, tools, and takeaways to help you capture data that grows business through customer loyalty.
"Real loyalty isn’t created at the close of the sale. It’s created when the brand & the customer become intimate through multiple interactions before, during & after the purchase." Read more in Aimia's report, 'Rewarding Interactions; Are You Ready for Customer Intimacy'
Loyalty is more than just a program it is becoming a vehicle for brand philosophy. The new breed of successful loyalty programs go beyond perks to build impactful emotional connections with customers. Unparalleled customer loyalty begins and ends with the quality of your relationships with customers.
Are You Losing Customers? The Importance of Building Brand LoyaltyElly and Nora Creative
Are you losing customers? The importance of building brand loyalty cannot be overstated, especially for small to medium-sized service-based businesses and personal brands. It is essential to cultivate a bond of allegiance with your brand in order to not only draw new clients but also retain existing ones in today’s highly competitive market.
This blog post will delve into the importance of brand loyalty and explore strategies for creating a memorable customer experience that encourages customers to return. We will discuss the benefits of building brand loyalty, including increased sales and word-of-mouth marketing, as well as strategies for creating a memorable brand experience.
Download our FREE EBOOK to help you decide if now is the time to bring in the big guns (an agency) or roll up your sleeves and DIY for a bit longer: https://bit.ly/3N6CW0i
The State of Customer Devotion in UAE Retail: Part TwoICLP_Loyalty
If you believe your customers are cheating on you with other retail brands, it is time to focus your attention on strategies that can create true customer devotion. Part two of our customer devotion series focuses on the levers you can pull to achieve a loyal customer base.
I would define ‘Customer Experience’as:
‘How customers or prospective customers perceive their interactions with your organisation’
Customer experience encompasses every aspect of an organisation’s offering - the quality of customer care, of course, but also advertising, packaging, product and service features, ease of use, and reliability.
How can you drive a consistently good and improving Customer Experience for your customers or prospects?
In this A to Z I’ll give you some of the answers and some tips from Oak Consult
Digital Rewards currency for Gaming
If you sell to youth brands and gamers this is the perfect gift with purchase reward or incentive to bundle with your products , will help in customer acquisition, engagement and retention.
13 Th May 2018 is Mother Day .It presents a excellent opportunity to reach out to and celebrate with one of the most important buying decision maker. Its one of the largest celebrated holiday and deservingly so . Here are a few ideas that you can use these rewards in your sales promotion program.
Over 50+ ideas to run sweepstakes and gift with purchase programs this summer. Experiential rewards that appeal to all and cost a fraction of the actual cost. Over 3500 programs done for for more than 600 corporates worldwide.
Salon Rewardz - The largest reward program for salons. Use it for Sales promotion , rewards , sweepstakes and gift voucher. works at over 7500 salons across India.
CineRewardz has helped over 500 companies achieve increased sales and more engagement .Now reward your customers,employees,channel partners with movie tickets which can be redeemed at over 8000 screens in 150 cities in India.
Sales promotion & Loyalty marketing company .Have successfully execute over 2500 programs for 600 corporate and reaching out to 20 million customers annually.
Blockchain Technology the tech behind Bitcoin isA blockchain is a public immutable edger of digital transactions. Developed for Bitcoin, its uses are spreading to all sorts of commercial applications.Its is going to disrupt the travel and loyalty industry in a way that can change the respective industry landscape .The presentation highlights the upcoming technologies including blockchain and how its going to be a game changer for these two industries in addition to others.
Introducing a revolutionary , #newmoneyintown - RewardPort Pre Paid solution powered by MasterCard stretches the value of your prepaid card by adding upto 25% extra value in the cards. Works at over million merchants in india and can be as flexible as you want it to be. Use it for giving as physical card or digital cash .Can be used for rewards , payouts , promotions or employee benefit schemes.
Indai's leading Reward , loyalty and sales promotion company with over 1400 succesful programs for over 400 comapny that have increased sales by over 4500 cr .
India's largest marketplace for tours and activities.Book over 15,000 tours instantly in over 70 countries and transfers at over 2000 airports.Best Deals and offers too.Bought to you by TravelPort Holidays , the leisure travel specialists
Unique experience-led rewards and incentive for sales promotion,channel incentive and employee programs.Largest collection of travel lead activities for as low as Rs.200 /$ 3 /AED 12 .Bought to you by TravelPort and RewardPort in a unique partnership. Book online in realtime from anywhere in the world to anywhere in the world.
If you own and manage a retail outlet,restaurant,pub,spa,salon,fitness center then you need new customers and manage your repeat business.This is a inexpensive tool to help you manage your loyal customers and get new customers as well.Backed by RewardPort .
The largest collection of experiential rewards for sales promotion,gifting,incentive and loyalty programs.High perceived value and low cost ideas that will give you more mileage to your marketing buck.
The rules of engagment and sales promotion are going to change in 2016.Here is a list of tools and planning ideas that will help you , if you are a marketing /brand manager in India !
Visiting Singapore ? Here are the top 10 things you must not miss out while there .Ofcourse there are many more things you can do there but these are 10 curated options if you are thier with your family !
Make your Sales Promotion & Gifting interesting and exciting with RewardPort slection of experiential products and services.Products starting at Rs.5 ($0.10) ONLY.Available with a fully integrated technology to enable multi channel programs - mobile , web ,offline and social media.Choose from 100+ experinces at over 20000 locationsand 350 brands.
This will help you plan your promotional marketing in 2015.It addresses 4 aspects
1.What are innovative yet inexpensive ideas for sales promotions?
2.How can i reach out to my customers across channels?
3.What rewards will excite my customers ?
4.Festival Calendar - what works where ?
Selfies are very effective marketing tool .Heres how you can take advantage of this phenomenon .The easiest an dmost effective way to use selfie as a marketing tools is to create a Selfie contest. Here are tips and tricks to create a effective contest.
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
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It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
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Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
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Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
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2. The market is crowded than ever before to make consumer loyalty
a tough challenge than a sporadic wave. While you constantly try
to pull the consumers cross the line to your side of the tug-of-war,
there are other players trying to pull them with equal vigor
towards the other side. Only firm and REGULAR consumer
engagement & loyalty efforts can give you an edge over your
competitor. Here are some astounding revelations:
Over 80% business comes from loyal consumers
A loyal consumer spends 10 times more than new customer
over a lifetime
Loyal consumers will potentially up-sell your business by 6070% through spreading good words
With such eye-openers, could you afford to not focus your
marketing efforts over engagement & loyalty programs that have
the capacity to transform your casual consumers into loyal ones?
Find it too perplexed? Let us explain through top 10 trends of
engagement & loyalty in 2014…
www.rewardport.in
3. 1.Strike All the Touch Points
Concentrating just on sales can keep your consumers falling into
the business but engaging them through all the possible touch
points will invariably win over them. Make full use of modern
connect points like online mediums, mobiles and social media to
build a loyal relationship.
2.Build a Closed Loop of Engagement
A closed loop of marketing and engagement approach must be
maintained that emphasizes on converting the consumer
feedbacks into affirmative consumer insights. This makes sure that
you provide what is wanted by your consumers to make and keep
them loyal.
www.rewardport.in
4. 3.Engage To Attract Loyalty
Consumer loyalty can be an effortless deal if you keep your
consumers engaged at different levels. Referral programs,
competitions and other activities on social media are exceedingly
helpful to win consumer loyalty.
4.Reward Your Loyal Consumers
Keep your loyal consumers feel special and privileged through
special rewards. This will not only keep them engaged with your
brand but also make them your fan forever.
www.rewardport.in
5. 5.Individualize Your Consumers
Instead of looking at consumers as separate segments, identify and
personify them as individual to serve their unique expectations
accordingly and munificently.
6.Mobile Is the Master Key
Mobile phone is present in almost every pair of hands and that can
be the master key to unlock consumer’s loyalty. Mobile coupons
and special offers are some great drives to earn consumer loyalty.
www.rewardport.in
6. 7.Focus on Experiential Rewards
One can forget the things given and the words spoken, but how
you made them feel would cast an unforgettable impression.
Provide fine experiences through movie tickets or vouchers to spa
or salon. Give them what they cannot buy with money – the
experience!
8.Maintain a Gentle Rapport
Don’t be too direct in your efforts. Present yourself as a solution
rather than a straight sales person. Show your consumers that you
care.
www.rewardport.in
7. 9.Go Digital
Allow your consumers enjoy
simplicity and expedience through
online facilities of shopping,
enquiring and connecting with you.
10.Engaging Via Chat Programs
You and your business can always stay virtually connected and
interacting with your consumers through various popular chat
platforms like WeChat, WhatsApp, Line and many others. The
whole essence is in keeping them engaged.
As a last takeaway, motivate your employees and teammates to
bestow better services and not plead to win consumer loyalty.
www.rewardport.in