An experienced quality and engineering professional with over 20 years' experience in manufacturing, supply chain, and quality roles. Skilled in quality system development and auditing, root cause analysis, and supplier quality management. Currently offers contract services including quality, manufacturing, and supply chain expertise.

1. TOM ALLANClayhanger Farmhouse, Abbotsbury, Dorset DT3 4JQ | H: 01305 871103 | M: 07940 280 426 | E: kingfisherengineering.sw@gmail.com
SUMMARY
Adaptable and reliable with strong leadership and relationship-building skills. Making effective decisions to drive
improvement activities in a diverse and expanding business.
Customer focused, ensuring high quality standards and acting swiftly on any customer concerns, providing robust
RCCA responses leading to assured customer confidence.
Conscientious and dedicated professional engineer, with a proactive approach to technical and quality issues.
Committed to resolving problems with a hands on approach.
KEY SKILLS
• Accomplished lead auditor with domestic and
international experience
• Proven experience in creating, reviewing and
updating quality process maps and procedures
• Firm understanding of CAPA and root cause
investigation including 8D, 5y's,Fishbone and
Human factors investigation
• Guide and host for external audits with
both customers, regulatory and certifying
bodies
• Strong communication and rapport with
suppliers, customers and throughout all levels
within the business
• Twenty years experience in manufacturing
engineering, supply chain engineering, supplier
quality assurance and Quality roles
• Excellent technical engineering knowledge,
understanding of complex engineering
drawings and technical specifications
• Compilation of technical reports to convey
performance to senior management team up to
Board level
CURRENT ROLE
Director
Kingfisher Engineering (SW) Ltd - Abbotsbury Dorset
Offering Manufacturing, Quality and Supply chain skills for long or short term contracts.
Security cleared with Public liability insurance.
10/2014 to 03/2015 Supply Chain Engineering Contract
AgustaWestland Transmissions - Yeovil, Somerset
Responsible for quality delivery and technical issues for raw material, sub contract, offload and OEM
suppliers.
Supplier Production Process Verification - Definition of rules, roles and responsibility for managing the First
Article Inspection / Qualification of parts, where required, in accordance with company procedures.
Identify competency gaps within the Supply Chain Process by analysis of KPIs, intelligence gathering and
internal Critical part/performance reporting. Collaborate with all stake holders (internal & external) to create
and implement plans in order to improve and sustain performance across Quality, Delivery and TAT, to
meet with AW contractual requirements.
Conduct in-depth quality investigation to establish root cause, corrective and preventative actions against
nominated critical equipments and parts. Update of company SAP system to communicate these actions
on quality notifications and inspection plans.
PROFESSIONAL EXPERIENCE
07/2012 to 10/2014 Quality Manager
Universal Engineering Limited − Weymouth, Dorset
Overhaul of outdated QMS creating a standard suite of AS9100 and ISO9001 procedures, processes and
process measures with each process owner, and continuous monitoring to understand process
effectiveness. extension of scope to upgrade a second machine shop from ISO9001 to meet the
requirements of AS9100.
Outsourcing of problematic functions such as International standard control and calibration.
Management of 5 quality engineers setting goals, conducting appraisals and developing strategy,
reviewing work load and potential conflicting priorities. Quality focal point for inspection team, providing
support and resolving escalated quality issues as they arise. Working alongside operations to achieve
targeted delivery.
TOM ALLAN

2. 11/2010 to 07/2012 Supply Chain Engineer / Supplier Quality Assurance Engineer
AgustaWestland Transmissions − Yeovil, Somerset
Responsible for raw material supply management, with the key objective of reducing non conforming
products to machine shop by 25%.
Liaising and visiting with overseas forging and casting suppliers to establish effective
communication and ensure resolution of all quality issues. Building strong relationships through supplier
visits, regular teleconference, web-ex meetings and representing suppliers at non-conformance reviews.
05/2010 to 11/2010 External Special Process Auditor
AgustaWestland Transmissions − Yeovil, Somerset
Seconded to Special Process Surveillance Audit Team. Tasked with visiting AgustaWestland supply chain
to ensure that process houses are working within their approvals and to AgustaWestand process
specifications. Planning and executing all aspects of supplier audits from agreeing agendas to managing
non-conformance and ensuring root cause, corrective and preventative actions are robust prior to
documenting and close out of audit. Establishing metrics to identify key issues and feedback to Materials
Laboratory and propose improvements.
08/2007 to 05/2010 Supply Chain Engineer / Supplier Quality Assurance Engineer
AgustaWestland Transmissions − Yeovil, Somerset
To maximise supplier contribution to business profitability through promotion of delivery
schedule adherence and zero defects.
Developing and implementing performance improvement initiatives with suppliers.
Establishing strong communication links between the business and the supply chain, managing timely and
effective resolution of technical and delivery issues.
Creating and developing supplier relationships to guarantee trust, goodwill and establishing mutual co-
operation.
Developing and delivering training for quality requirements to both the supplier and account management
teams.
06/2003 to 08/2007 Quality Systems Engineer
AgustaWestland Transmissions − Yeovil, Somerset
Deputising for Quality Manager.
Experienced at liaising with customer and regulatory bodies such as CAA, BSI and NADCAP.
Implementing the AS9110 maintenance requirements as per EASA 145.
Creating and delivering a training programme for approximately 130 operators, staff, supervisors and
senior management.
Compiling audit programme and conducting component audits in support of PPAP and PFMEA activity.
Creation of monitoring and reporting mechanisms and management of all non conformances.
Implementing the AS9102 first article requirements, modifying procedure to suit business needs, guiding
end users and delivering effective training of personnel.
01/2000 to 06/2003 Manufacturing Engineer
GKN Westland Transmissions − Yeovil, Somerset
Part of a team of three engineers responsible for development of innovative manufacturing
solutions to historically difficult complex components.
Tasked with reducing lead time and increasing quality performance to reduce spares arrears to
zero.
Consulting with tooling specialists in design of fixturing and selection of cutting methodology.
Development of all process documentation involved in manufacture including process sketches,
routing texts, tooling set up sheets and operator inspection checksheets.
Writing and testing of CNC programs from pre-production simulation to proven production
programs.
Extensive use of Catia V5, Mastercam, Mazatrol post processing and smarteam software.
03/1997 to 01/2000 NC Horizontal Jigbore Operator
GKN Westland Transmissions − Yeovil, Somerset
Responsible for machining of high value, high criticality complex aircraft components and
assemblies.
11/1996 to 03/1997 Toolmaker
Ramp Precision Engineering − Yeovil, Somerset
Machining of ground support equipment for aviation customers.
TOM ALLAN

3. 11/1995 to 11/1996 Gap year
Bought a 'Round-the-World' ticket, backpacked through Malaysia, Thailand, Singapore and Hong
Kong. Worked for 7 months in Sydney, Australia to help fund further travelling to Fiji and the USA.
03/1992 to 11/1995 NC Elgamill Operator
GKN Westland Transmissions − Yeovil, Somerset
Manufacture of autoclave moulds for composite manufacture of helicopter blades.
02/1991 to 02/1992 Bench Fitting Operator
GKN Westland Transmissions − Yeovil, Somerset
Finishing of complex and critical transmission components for Helicopter gearbox and rotor
head assemblies.
EDUCATION
09/2000 to 05/2002 Higher National Diploma in Manufacturing Engineering
Yeovil College − Yeovil, Somerset
09/1999 to 06/2000 Higher National Certificate in Manufacturing Engineering
Yeovil College − Yeovil, Somerset
09/1985 to 02/1991 Rolls Royce Mechanical Apprenticeship
Military Engines Division − Filton, Bristol
Five year apprenticeship studying all disciplines including sheet metalwork, electrical loom
manufacture, aero-engine assembly and testing, pipe bending & fitting and technical roles.
Specialised as a Toolroom Machinist in last two years of apprenticeship and spent a further year
gaining experience in that position.
PROFESSIONAL DEVELOPMENT AND TRAINING
• Human Factors, Error Management & Investigatory
Skills.
• CAA Trained in EASA 145 Maintenance Organisation
Requirements
• APQP, PPAP & Design for Manufacture • Mastercam Lathe and Mill
• Catia V5 • Introduction to Pyrometry AMS2750
• Geometric Tolerancing and Dimensioning • Qualified BSI AS9100 Lead Auditor
PERSONAL INFORMATION
Marital Status : Married with two children
Full UK driving licence
TOM ALLAN