Neil Phillip Harvey is a telecommunications engineering and technical professional with over 40 years of experience in various roles. He has strong communication, leadership, and customer service skills. His career includes experience as a technician, field engineer, production manager, and contractor for companies such as ISGM, Service Stream, BSA Limited, Macarthur Regional Constructions, Pilkington Australia Limited, and Crown Corning. He has qualifications in production planning, quality control, and cable installation and maintains accreditations and certifications.

1. Neil Phillip Harvey
30 Whitewood Crescent
Kellyville Ridge NSW 2155
Email: harve@bigpond.net.au
Mobile: 0418259913 Home: 02 96296393
I am a telecommunications engineering and technical professional with significant experience
and responsibilities enabling me to achieve outcomes enhance customer focus and drive process
improvements. I am a highly motivated and driven self-starter who uses initiative in the absence of
strict procedural guidelines with strengths in work scheduling and co-ordination. A strong
communicator with the ability to transgress with all levels from the shop floor through to senior
management.
Business Skills
- Operational Professional - Work Cycle management
- Pragmatic Team Builder - Leadership
- Customer focused - quality & safety focused
- Results Driven - effective coach & mentor
Career Summary
Company Role Year
ISGM Technician/Contractor 2012 – present
Service Stream Technician/Contractor 2011 - 2012
BSA Limited Technical Contractor 2005 - 2011
Macarthur Regional Constructions Field Engineer ( Telstra Civil Works) 1997 – 2005
Robert R Andrews
(Real Estate)
Principal 1991 – 1997
Pilkington Australia Limited Production Services Manager 1988 – 1991
Crown Corning Production Planning Superintendent
Quality Assurance Specialist
Packing Supervisor
1973 - 1988
Work Achievements
1. 100% in completion of work-order to allocated timeframe and customer satisfaction
2. Promoted and maintained good relationships with customers , service providers and contractors
3. An ability to analyse field construction processes and initiate and lead continuous improvement
changes to drive efficiency.

2. Experience
ISGM - Technician/Contractor 2012 - Present
Responsibilities
- Day to day field management of the Telstra Network in relation to installations and faults
- Continually manage tight timeframes.
- Development of working relationship with key personnel and effective communication at all
levels from management to customer.
- Maintain a safe working environment for yourself, colleagues and the public.
Achievements
- Demonstrated an ability to continually manage working to tight timeframes
- Promoted and maintained good relationships with customers, service providers and
contractors.
- Managed operational costs, including communications, materials, tools and test equipment.
Service stream - Technician/Contractor 2011-2012
Responsibilities
- Day to day field management of the Telstra Network in relation to installations and faults
- Continually manage tight timeframes.
- Development of working relationship with key personnel and effective communication at all
levels from management to customer.
- Maintain a safe working environment for yourself, colleagues and the public.
Achievements
- Demonstrated an ability to continually manage working to tight timeframes
- Promoted and maintained good relationships with customers, service providers and
contractors.
- Managed operational costs, including communications, materials, tools and test equipment.
BSA Limited - Technician /Contractor 2005-2011
Responsibilities
- Day to day field management of the Telstra Network in relation to the installation of
replacement pits.
- Safe handling and disposal of asbestos and concrete rubble.
- Maintain safe working environment
Achievements
- Managed a safe working environment for myself, colleagues and the public

3. Macarthur Regional Constructions – Field Engineer 1997-2005
Responsibilities
- Manage operational maintenance for plant, equipment, test equipment, vehicles etc.
- Drive performance of assigned Construction contractor(s) to ensure achievement of
Construction Projects.
- Work with other workgroups, contractors or vendors to achieve tasks within allotted
timeframes
- Perform all work in a manor safe to co- workers, customers, the general public and
employees.
- Monitor and audit OH&S compliance to work practices.
Achievements
- A demonstrated self-starter who can work with minimal supervision; and the ability to travel
away from home if required.
- Proven ability to liaise with field staff and stake holders whilst managing activities
undertaken at construction sites.
- An ability to analyse field construction processes and initiate and lead continuous
improvement changes to drive efficiency.
Pilkington (Australia) Limited- Production Services Manager 1988-1991
Responsibilities
- Work as a member of the Works Management Team to commission a new float glass
manufacturing facility and the training of personnel.
- Provide daily/weekly/monthly programs for float glass production and distribution
- Maintain a high degree of Quality Control for all glass manufactured
- Ensure customer’s requirements are met and service is of the highest standard.
Crown Corning Ltd- Production Planning Superintendent 1973-1988
Responsibilities
- Provide a 3 month long term production programme for a 5 machine 24 hours 7 day glass
manufacturing plant.
- Provide a weekly manufacturing programme.
- Manage ordering and inventory control of packaging material required for glass
manufacture.
- Liaise with marketing and develop programmes to meet customer need.
- Maintain computer systems for production reporting and inventory control.
Crown Corning Ltd- Quality Assurance Specialist:
Responsibilities
- Provide quality limit samples for production monitoring purposes.

4. - Approve and specify new packaging proposals for all giftware and bulk shipping cartons.
- Investigate customer’s product complaints.
- Liaise with marketing and production personnel with regard to quality.
Crown Corning Ltd- Packaging Supervisor:
Responsibilities
- Manage all aspects of consumer glassware packaging, including design, requisitioning,
receiving, issues and stock levels.
- Maintain accurate information system related to packaging material.
Production Engineering Qualifications and Attainments
- Certificate ( Granville Technical College)
- Management Certificate (Bankstown Technical College)
- Production Planning & Control (short course)
- Qualified Total Quality Trainer
- Cable Technician Course (BSA Training)
- Telecommunications Competency Training
o ICTTC 136B ACA Restricted Rule
o ICTTC 20302
- Cable Registration Certificate
o TITAB Restricted Cable Registration Number T17346
- Accredited Contractor (Telstra)
o Major Work – MH C&M
o Exchange Work – EXD MDF
- Statement of Attainment
o Work Safely in the Construction Industry Certificate No 2124454
- Telstra Site Induction. SKA4358
- Also complete Confined Spaces & Telstra Tunnel Induction
Reference;
Available on request