Todd Thorsteinson is seeking a new position as an operations manager utilizing his experience in computers, mechanics, and problem solving. He has over 10 years of experience as an operations manager and assistant operations manager for Pitney Bowes Presort Services where he maintained communication with the USPS, analyzed data to maximize efficiency, managed staff, and ensured procedures and deadlines were met. He has education and training in armament systems, undergraduate studies, and computer programming.

1. 2637 Park Ave.
Cincinnati, OH 45212
TODD THORSTEINSON Toddthor65@netzero.com
513-545-1415
Profile Operations Manager seeking a position that will utilize my experience and skills.
My technical strengths are in computers and mechanics.
I enjoy problem solving.
Strong computer skills
Professional
Background
Operations Manager
Pitney Bowes Presort Services, Cincinnati,OH
(2008-present)
• Maintain communication with USPS for changes in operating procedures.
• Maintain understanding of USPS regulations.
• Communicate with customers to understand flow of product so we can
manage staffing for their needs.
• Analyze data to prepare paperwork for USPS and to maximize 5-digit
sorting efficiency.
• Upload and test software as needed for rate changes and upgrades.
• Write and maintain sort schemes.
• Communicate to and manage 5 supervisors and the assistant operations
manager to make sure all procedures are followed and deadlines met.
• Work with transportation to move mail between four cities.
• Analyze staffing needs to maintain proper balance of employees and work
volume.
• Evaluate supervisors annually on their performance.
• Conduct staff meetings to communicate changes and develop plans to
maximize operations.
• Monitor reports and operations so we can improve in all areas.
• Work with safety committee to prevent accidents and rectify to problems
that resulted in past accidents.
Assistant Operations Manager
Pitney Bowes Presort Services, Maryland, Delaware, New Jersey, and Ohio
(2002-2008)
• Prepare paperwork and communicate with USPS BMEU clerk to ensure all
processed mail leaves at its designated time.
• Work with BMEU clerk to ensure mail audits are performed and to correct
any issues from an audit.
• Work with supervisors to make sure staff is performing at proper pace to
ensure deadlines are met.
Education U.S. Air Force
• Armament Systems Specialist, 1984-1988
University of Omaha
• Undergraduate studies, 1988-1989
Gateway Electronics
• Computer Programming Certificate, 1990