In today’s corporate environment, everyone is looking to use tools to improve performance, including social networking tools, performance management tools and project management tools. This TMA World presentation explains how effective collaboration and a sense of purpose, trust and direction within a team is key to making these tools work. For more information, contact us: enquiries@tmaworld.com

1. Performance improvement
tools and collaboration
Nigel Alphonso
TMA World │ Global Account Director

2. Performance improvement tools
and collaboration
In today’s corporate environment,
everyone is looking to use
tools to improve performance,
including social networking tools,
performance management tools
and
project management tools.

3. Performance improvement tools
and collaboration
It seems that whatever the
managerial challenge,
someone will have devised
a tool to address it.

4. Performance improvement tools
and collaboration
This point was brought home to
me when I recently facilitated a
session for a large financial
services firm.
The team leader was keen to
understand the best tools to
use in order to maximize the
performance of his team.

5. Performance improvement tools
and collaboration
When I replied that the most
effective tool was his own ability
to foster a sense of purpose,
trust and direction within the
team, there was a momentary
silence.

6. Performance improvement tools
and collaboration
“But my team is all over the world” he replied
“in different time-zones and operating within different
cultures, we need some tools to help us
collaborate.”

7. Performance improvement tools
and collaboration
Of course, I was quick to remind him that without the
appropriate collaborative mindset, tools will only make a
marginal difference.

8. Performance improvement tools
and collaboration
This dilemma seems to be a common theme across all global
organizations.

9. Performance improvement tools
and collaboration
Indeed when senior managers were questioned in a recent
AMA (American Management Association) survey about their
employees’ collaborative and team work skills, only 46% were
rated above average.

10. Performance improvement tools
and collaboration
In order to address these gaps, firms
are increasingly experimenting with
a variety of initiatives, all of which
have at their core the creation of a
corporate culture where command
and control structures are being
replaced with trust-based
workplaces.

11. Performance improvement tools
and collaboration
Google is a notable example of this,
where outcome based objectives
supersede any measurement based
on time or volume of work.

12. Performance improvement tools
and collaboration
Technological advances have meant even
greater tendencies towards virtual and
remote working which in turn has
shone a powerful light on poor
management practice.

13. Performance improvement tools
and collaboration
In my experience, an average manager of a co-
located team will struggle immensely if their
team is subsequently dispersed across
multiple locations and
time-zones.

14. Performance improvement tools
and collaboration
So, are tools unimportant?
Of course not (and next time we can discuss their uses).
However, as a manager, always be thinking:
“What can I do to promote greater
trust,
convergence and improved
coordination
in my team?”

15. Performance improvement tools
and collaboration
To learn more about how TMA World can help
your organization, please contact us at
enquiries@tmaworld.com
or visit
http://www.tmaworld.com/training-solutions/