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You don’t need to be an Einstein to work
smarter with performance management




Performance ally means
we’re all on the same page
Software that keeps your performance
management process on track
Performance management is the area of human resources
with the most potential to enhance employee engagement
and productivity. It is also the hardest to get right.
Performance Ally is a software-as-a-service product that helps
organisations make performance management something authentic,
effective and capable of delivering to the bottom line. It keeps performance
management on track, headed in the same direction as corporate strategy.
It does this by helping align individual reviews with company strategy,
streamlining processes, enhancing visibility, and empowering line
managers to take control. These outcomes are based on Pivot’s
strengths: flexible, configurable products that are easy to use,
backed by deep HR knowledge and outstanding support.


Why do performance                       A flexible solution                        HR and general management can see
management systems fail?                 Applying technology to the performance
                                                                                    in real-time how the process is going.
                                                                                    They can be confident people are
Performance management projects start    management process can either
                                                                                    following the right process, or can
with so much optimism but typically      make a real difference, or simply
                                                                                    take action quickly when they are not.
fail to deliver. The development         exacerbate the problems. Performance
                                                                                    They can also get a clear picture of
of them is given a lot of time and       management systems fail when they
                                                                                    how individual reviews are aligned with
effort, but often they don’t achieve     are simply applying new technology
                                                                                    corporate goals and regularly measured.
employee engagement and alignment.       to an already flawed process. With
                                         Performance Ally Pivot Software            A hallmark of Pivot systems is ease-
Too often we see organisations where
                                         can offer something different.             of-use, which is critical to widespread
performance management isn’t aligned
                                                                                    adoption. Performance Ally is as easy
with company direction because:          Delivered as software-as-a-service
                                                                                    to use as a typical website, requiring
•	 Line managers see the performance     so it easily fits into any corporate IT
                                                                                    minimal training to use properly.
  management process is too lengthy      infrastructure, Performance Ally has

  and over-engineered - a                been designed to aid a collaborative
                                         approach between the company,              Getting performance
  “paperwork” exercise.
                                         manager and individual in the              management on track
•	 HR teams are frustrated at
                                         setting of performance objectives,         Performance Ally enables you to deliver
  manager’s unwillingness to complete
                                         reviewing competence and agreeing          on the promise of effective performance
  performance reviews according to
                                         on learning and development needs.         management. Increased margins result
  policy, and a lack of real employee
                                         As a configurable solution, the            from the boost in productivity that
  involvement in the process. They
                                         performance management process             improved engagement provides; quicker
  are also hampered by document
                                         clearly reflects an organisation’s own     execution of company strategy from the
  management and version control
                                         culture and unique focus. There is         improved agility and tighter alignment;
  that becomes unwieldy.
                                         a “line of sight” created between          and reduced costs from lower employee
•	 CEO and other executives are                                                     turnover. From a planning point of
                                         an individual’s role and how that
  unable to see regular reports on                                                  view you have a clearer, more current
                                         translates to company objectives.
  how individual performance is                                                     view of your workforce capability.
  connecting with company strategy.      Standardisation is achieved with
                                         everyone (from staff member to CEO)        The benefits are felt right
•	 Staff are unhappy at lack of                                                     through the organisation.
                                         using the same, simple, well disciplined
  meaningful participation in their
                                         system. Information is gathered in a
  performance management reviews,
                                         uniform way and according to a process
  and frustrated at the length of time
                                         designed by your organisation.
  taken and the flow-on impact for
  remuneration adjustments.
Performance Ally
                                                                                   means we’re all on
The Executive:                                                                     the same journey.
•	 After setting company strategy and
  targets, reports provide details of
  overall progress towards company
  objectives, in terms of actions versus
  outcomes

•	 Organisational efficiency improved -
  paper war and document management
  issues are eliminated

•	 “Stars” are clearly identifiable: high
  level reporting of performance and
  capability at any time

•	 Easy configurability of the system
  allows the organisational branding,
  culture and values to be reflected in
  both the process itself and the system    “Performance management is about                About Pivot Software
  that manages it                           deciding at the highest level what
                                                                                            Pivot Software helps organisations use
                                            the company wants to achieve, and
                                                                                            technology to improve their control over
                                            then driving that vision throughout
Line Managers:                                                                              complex and often emotional human
                                            the organisation so that each business
                                                                                            resource processes.
•	 Informal and confidential notes          unit supports it. Performance Ally
  can be kept to aid discussions            is an enabler – it’s the regular                Productivity, enhanced transparency

                                            reviews that the tool facilitates that          of outcomes and improved employee
•	 Ability to give clear direction on
                                            are important. The benefit is the               engagement are just some of the
  performance against goals - easily
  updated if things change                  visibility around compliance.      ”            positive impacts of implementing
                                                                                            our technology. As human resource
                                            Andrew McLachlan, Performance and
•	 Individual goals clearly aligned         Capability Manager, Meridian Energy.            professionals, we understand how
  to team goals and ultimately                                                              well managed remuneration and
                                            One of New Zealand’s
  organisational goals - gauging and                                                        performance management policies bring
                                            largest electricity
  reporting on team performance is easy                                                     organisational values and principles
                                            providers, Meridian
                                                                                            to life.
                                            has 650 staff.
Employees:                                                                                  We enable HR interactions that are
•	 Own input to goals and                   “We’ve seen increased consistency               meaningful and beneficial. Conversations
                                                                                            between managers and staff are
  performance can be recorded               and visibility of key processes,
  and shared with manager                   a reduction in data duplication                 supported, and not replaced, using our
                                            errors, and an overall enhancement              solutions which are as easy to use as a
•	 Clearer connection between individual
                                            in the way performance                          simple website.
  activities and organisational goals

•	 Active involvement at all
                                            reviews are performed.       ”                  Over 50 organisations across Australia
                                            Andrea Brunner, General Manager, Human          and New Zealand use Pivot’s solutions,
  stages of the process                     Resources, FMG.
                                                                                            with the majority coming from the
                                            FMG is a rural financial services               energy, resources, financial services and
HR team:                                    company with 27 offices across                  professional services sectors. The HR
•	 Monitoring of the process is             New Zealand.                                    policy and strategy needs of our clients
  simple, clear and easy - automated                                                        are met using a secure, internet-based,
  follow-ups if necessary                                                                   highly configurable software-as-a-service
                                                                                            model that fits within any corporate IT
•	 Organisational consistency
                                                                                            infrastructure. Our clients enjoy a time-
  can be assured
                                                                                            saving solution designed for the task; not
•	 Compulsory objectives can be                                                             a generic tool that is ‘made to fit’.
  cascaded to qualifying roles
  (e.g. Health and Safety)
Technical information
Performance Ally is delivered as software-as-a-service. Pivot hosts your Performance Ally
application which you access through a secure internet connection.



Minimum                                        Recommended
system requirements                            system requirements
Browser: Internet Explorer 6                   Browser: Internet Explorer 7 or higher
Adobe Acrobat Reader v7 or                     Adobe Acrobat Reader v7 or higher
higher Internet access                         Internet access (high speed)
800 x 600 screen resolution                    1024 x 768 screen resolution




Configured application                         High level security                       Contact us:
•	 Performance Ally is configured              As your application stores sensitive
  to your requirements following               employee data Pivot implements high       Australian office
  a user-needs analysis process.               levels of security:                       PO Box 5373, West Chatswood
•	 Screens and processes are                   •	 Application traffic is subject to a    NSW 1515
  configured (incorporating your own             Thawte 128bit security certificate      1 300 316 879
  corporate branding) to ensure the              renewed on a regular basis.
  system fits your organisation.                                                         New Zealand office
                                               •	 Remuneration data is further
•	 Full training is provided to the              protected with a SHA-1 algorithm.       PO Box 20 348, Bishopdale
  client’s subject matter experts (SME).                                                 Christchurch 8543
                                               •	 Sophisticated password
                                                                                         +64 3 359 1707
•	 All software updates and new                  control is in place.
  features are automatic and
                                               •	 Full audit logs are kept to track
  available next time you log in.                                                        info@pivotsoftware.com
                                                 any access and data changes.
                                                                                         www.pivotsoftware.com
•	 Performance Ally can co-exist with
                                               •	 Access is restricted to
  your existing payroll or HRIS system.
                                                 authorised users.

                                               •	 Connections are via HTTPS,
Best in class                                    but can be limited further to
hosting provider
                                                 identified IP addresses.
•	 Pivot applications are hosted
  in Tier 3 rated data centres in
                                               Backup strategies in place
  Auckland and Wellington, NZ.
                                               •	 Pivot’s hosting providers have a
•	 Our hosting partner is one of the
                                                 standard backup strategy in place.
  country’s largest providers of
  hosting services, who also manage            •	 Data is available instantly
  systems for major government                   for the last five days.
  departments and corporations.                •	 Older data is stored offsite and can
•	 This facility offers 99.98% availability,     be accessed with 24-48 hours.
  24x7 monitoring and a high level             •	 Disaster recovery sites are
  of server access control.                      available to ensure continuity.

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Performance Ally

  • 1. You don’t need to be an Einstein to work smarter with performance management Performance ally means we’re all on the same page Software that keeps your performance management process on track
  • 2. Performance management is the area of human resources with the most potential to enhance employee engagement and productivity. It is also the hardest to get right. Performance Ally is a software-as-a-service product that helps organisations make performance management something authentic, effective and capable of delivering to the bottom line. It keeps performance management on track, headed in the same direction as corporate strategy. It does this by helping align individual reviews with company strategy, streamlining processes, enhancing visibility, and empowering line managers to take control. These outcomes are based on Pivot’s strengths: flexible, configurable products that are easy to use, backed by deep HR knowledge and outstanding support. Why do performance A flexible solution HR and general management can see management systems fail? Applying technology to the performance in real-time how the process is going. They can be confident people are Performance management projects start management process can either following the right process, or can with so much optimism but typically make a real difference, or simply take action quickly when they are not. fail to deliver. The development exacerbate the problems. Performance They can also get a clear picture of of them is given a lot of time and management systems fail when they how individual reviews are aligned with effort, but often they don’t achieve are simply applying new technology corporate goals and regularly measured. employee engagement and alignment. to an already flawed process. With Performance Ally Pivot Software A hallmark of Pivot systems is ease- Too often we see organisations where can offer something different. of-use, which is critical to widespread performance management isn’t aligned adoption. Performance Ally is as easy with company direction because: Delivered as software-as-a-service to use as a typical website, requiring • Line managers see the performance so it easily fits into any corporate IT minimal training to use properly. management process is too lengthy infrastructure, Performance Ally has and over-engineered - a been designed to aid a collaborative approach between the company, Getting performance “paperwork” exercise. manager and individual in the management on track • HR teams are frustrated at setting of performance objectives, Performance Ally enables you to deliver manager’s unwillingness to complete reviewing competence and agreeing on the promise of effective performance performance reviews according to on learning and development needs. management. Increased margins result policy, and a lack of real employee As a configurable solution, the from the boost in productivity that involvement in the process. They performance management process improved engagement provides; quicker are also hampered by document clearly reflects an organisation’s own execution of company strategy from the management and version control culture and unique focus. There is improved agility and tighter alignment; that becomes unwieldy. a “line of sight” created between and reduced costs from lower employee • CEO and other executives are turnover. From a planning point of an individual’s role and how that unable to see regular reports on view you have a clearer, more current translates to company objectives. how individual performance is view of your workforce capability. connecting with company strategy. Standardisation is achieved with everyone (from staff member to CEO) The benefits are felt right • Staff are unhappy at lack of through the organisation. using the same, simple, well disciplined meaningful participation in their system. Information is gathered in a performance management reviews, uniform way and according to a process and frustrated at the length of time designed by your organisation. taken and the flow-on impact for remuneration adjustments.
  • 3. Performance Ally means we’re all on The Executive: the same journey. • After setting company strategy and targets, reports provide details of overall progress towards company objectives, in terms of actions versus outcomes • Organisational efficiency improved - paper war and document management issues are eliminated • “Stars” are clearly identifiable: high level reporting of performance and capability at any time • Easy configurability of the system allows the organisational branding, culture and values to be reflected in both the process itself and the system “Performance management is about About Pivot Software that manages it deciding at the highest level what Pivot Software helps organisations use the company wants to achieve, and technology to improve their control over then driving that vision throughout Line Managers: complex and often emotional human the organisation so that each business resource processes. • Informal and confidential notes unit supports it. Performance Ally can be kept to aid discussions is an enabler – it’s the regular Productivity, enhanced transparency reviews that the tool facilitates that of outcomes and improved employee • Ability to give clear direction on are important. The benefit is the engagement are just some of the performance against goals - easily updated if things change visibility around compliance. ” positive impacts of implementing our technology. As human resource Andrew McLachlan, Performance and • Individual goals clearly aligned Capability Manager, Meridian Energy. professionals, we understand how to team goals and ultimately well managed remuneration and One of New Zealand’s organisational goals - gauging and performance management policies bring largest electricity reporting on team performance is easy organisational values and principles providers, Meridian to life. has 650 staff. Employees: We enable HR interactions that are • Own input to goals and “We’ve seen increased consistency meaningful and beneficial. Conversations between managers and staff are performance can be recorded and visibility of key processes, and shared with manager a reduction in data duplication supported, and not replaced, using our errors, and an overall enhancement solutions which are as easy to use as a • Clearer connection between individual in the way performance simple website. activities and organisational goals • Active involvement at all reviews are performed. ” Over 50 organisations across Australia Andrea Brunner, General Manager, Human and New Zealand use Pivot’s solutions, stages of the process Resources, FMG. with the majority coming from the FMG is a rural financial services energy, resources, financial services and HR team: company with 27 offices across professional services sectors. The HR • Monitoring of the process is New Zealand. policy and strategy needs of our clients simple, clear and easy - automated are met using a secure, internet-based, follow-ups if necessary highly configurable software-as-a-service model that fits within any corporate IT • Organisational consistency infrastructure. Our clients enjoy a time- can be assured saving solution designed for the task; not • Compulsory objectives can be a generic tool that is ‘made to fit’. cascaded to qualifying roles (e.g. Health and Safety)
  • 4. Technical information Performance Ally is delivered as software-as-a-service. Pivot hosts your Performance Ally application which you access through a secure internet connection. Minimum Recommended system requirements system requirements Browser: Internet Explorer 6 Browser: Internet Explorer 7 or higher Adobe Acrobat Reader v7 or Adobe Acrobat Reader v7 or higher higher Internet access Internet access (high speed) 800 x 600 screen resolution 1024 x 768 screen resolution Configured application High level security Contact us: • Performance Ally is configured As your application stores sensitive to your requirements following employee data Pivot implements high Australian office a user-needs analysis process. levels of security: PO Box 5373, West Chatswood • Screens and processes are • Application traffic is subject to a NSW 1515 configured (incorporating your own Thawte 128bit security certificate 1 300 316 879 corporate branding) to ensure the renewed on a regular basis. system fits your organisation. New Zealand office • Remuneration data is further • Full training is provided to the protected with a SHA-1 algorithm. PO Box 20 348, Bishopdale client’s subject matter experts (SME). Christchurch 8543 • Sophisticated password +64 3 359 1707 • All software updates and new control is in place. features are automatic and • Full audit logs are kept to track available next time you log in. info@pivotsoftware.com any access and data changes. www.pivotsoftware.com • Performance Ally can co-exist with • Access is restricted to your existing payroll or HRIS system. authorised users. • Connections are via HTTPS, Best in class but can be limited further to hosting provider identified IP addresses. • Pivot applications are hosted in Tier 3 rated data centres in Backup strategies in place Auckland and Wellington, NZ. • Pivot’s hosting providers have a • Our hosting partner is one of the standard backup strategy in place. country’s largest providers of hosting services, who also manage • Data is available instantly systems for major government for the last five days. departments and corporations. • Older data is stored offsite and can • This facility offers 99.98% availability, be accessed with 24-48 hours. 24x7 monitoring and a high level • Disaster recovery sites are of server access control. available to ensure continuity.