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>> www.avilar.com
>> November 7, 2008
                                                                >> 410-290-0008


      6 Steps to Maximize Training
      Budgets

      We all know that training is a vital part of
      maintaining an optimized workforce and staying
      competitive in today’s quickly evolving
      marketplace. But how do you get the most out of
      the money you have set aside for training?
      Consider these critical questions:

          >> What new skills will be required to achieve
             success in uncertain economic times?

          >> Which areas of the organization need the
             most training?

          >> How do you decide who gets what
             training?

          >> Are your training efforts even making a
                                                                Sample Leadership Skills
             difference?

      With the turbulent state of the economy these
                                                                Skill Set: Strategic Leadership
      days, companies are watching training expenses
                                                                Skill: Courageous Leadership
      more closely than ever. Executives are looking for
      quantifiable proof that training dollars are being        Definition: Takes a stand and follows through
      well spent and managers are scrambling to                 with action that supports business objectives,
      demonstrate improvements. Imagine having the              even when the actions may be unpopular. Willing
      ability to run reports that clearly identify skill gaps   to take calculated risks. Fosters an environment
      and display which employees needed what                   of collaboration and mutual accountability
      training, and after-the-fact, whether that training       between divisions and other business units.
      had any effect on the individual or the                   Encourages process improvement initiatives
      organization’s ability to perform successfully.           rather than duplicating efforts when roadblocks
                                                                are encountered.
      The best way to maximize your training dollars
      and gain these valuable insights is through the
                                                                Skill Set: Team Leadership
      adoption of a competency management system.
                                                                Skill: Managing Empowered Teams
      Competency management provides a method for
                                                                Definition: Ensures that team understands
      managing your workforce by defining the skills
                                                                accountabilities and boundaries for their roles.
      required for a given job, assessing employees’
                                                                Provides support and guidance as needed, but
      skill proficiency, and developing employees based
                                                                allows team to self-monitor by tracking their own
      on these competencies and levels of proficiency.
                                                                metrics. Expresses trust and team decisions.
      By cataloging the skills required (see box to right
      for several leadership skill examples) and
      identifying levels of proficiency for job roles,          Skill Set: Performance Management
      organizations can make more informed decisions            Skill: Performance Planning
      regarding where to spend their training dollars and
                                                                Definition: Ensures that employees fully
      expect an increased return on their training
                                                                understand performance expectations and how
      investments. Here’s a brief summary of the steps
                                                                they will be measured. Documents performance
      required to begin implementing a competency
                                                                expectations appropriately and makes them
      management system in your organization.
                                                                constantly accessible to the entire team. Helps
                                                                employees to align individual goals with work unit
                                                                and organizational goals.
      (continued on reverse)
>> www.avilar.com

                                                                   >> 410-290-0008


Stretch your training dollars                                                  Other Training Savings Tips
6 Steps to Maximize your                                                  • If you’re sending employees off-site for
Training Budget:                                                             training, consider the potential value of
                                                                             web-based learning technologies.
1. Identify the key skills necessary and the
                                                                          • Update training materials as improved
   levels of proficiency required to perform
                                                                             resources become available.
   successfully in the most important roles in
   your organization. You can do this by                                  • Find ways to capture and incorporate
   identifying the skills the most effective                                 user-created training into your
                                                                             curriculum. For example, some
   employees use now, as well as by projecting
                                                                             companies have new employees create
   new skills that will be important because of
                                                                             podcasts of interviews with key people in
   the economic environment or your
                                                                             the organizations and post the best ones
   organization’s strategy and processes .
                                                                             in their LMS or on the company intranet.
2. Assess employees’ proficiency in the key
                                                                          • Make sure your programs are really
   skills and tasks for each role. This should
                                                                             aligned with your needs. Stop using
   include a self assessment and generally is
                                                                             expensive programs that don’t meet real
   best accomplished through an automated
                                                                             skill gaps or aren’t getting real results.
   process that collects data for organizational
   use.                                                                   • Be more selective on sending people to
                                                                             expensive programs, and require a
3. Identify the skill gaps that currently exist by
                                                                             post-training follow up action plan.
   comparing your desired and actual skill
   levels.
4. Implement individual development plans
   (IDPs) to address the key skill deficiencies.
   These plans can include both traditional and
                                                                    Conclusions
   non-traditional training resources including
   everything from books and instructor-led
                                                                    Getting the most for your training dollars in an
   training (ILT), to eLearning courses and other
                                                                    economic downturn is a valuable and often
   web-enabled technologies. IDPs go a long
                                                                    overlooked step in shoring up extraneous
   way in getting employees engaged in their
                                                                    expenses.
   own development.
5. Adjust your training strategy to address the
                                                                    By defining the skills required and the levels
   most pressing learning needs. As you review
                                                                    of proficiency for each skill in each role,
   the aggregate skill gaps, ask these
                                                                    organizations have laid the groundwork for
   questions:
                                                                    the development of competency models, and
         - Do we have sufficient learning
                                                                    a successful competency management
          resources to meet the real skill gaps in
                                                                    system. Without this structure, organizations
          our organization?
                                                                    are blind to the actual skill deficiencies and
         - Are there programs we’re offering now
                                                                    strengths of their workforces, and are unable
          that are no longer relevant based on
                                                                    to make effective training decisions, all the
          future needs?
                                                                    wasting valuable money and time.
         - What are the most economical options
          for bridging the most pressing gaps?
                                                                    Begin developing your competency models
6. Start enjoying the ability to make confident
                                                                    today and enjoy the benefits for years to
   and effective workforce training decisions at
                                                                    come. Not only will these activities help
   all levels while collecting real data about the
                                                                    maximize training budgets, they will also
   results derived from training. You’ll be able
                                                                    produce improved training results.
   to get the most from your training budget no
   matter what the state of the economy.

ABOUT AVILAR, INC.

Avilar, Inc., The Competency Company™, is a leader in web-based competency management and learning solutions for
corporations and government organizations. With its Smart, Strategic and Proactive™ solutions, Avilar offers a competency-based
approach to workforce development. Formed in 1997, Avilar was a pioneer with its award-winning WebMentor LMS. In 2006 it
continues to be a leading innovator with WebMentor Skills™, its web-based competency management solution. As recipient of the
“Excellence in E-Learning for Customer Satisfaction” award from Brandon Hall and E-Learning Magazine, and Avilar’s ranking as a
top “Price-to-Value” provider by Training Magazine, Avilar has built itself on the basis of superior customer service and highly
adaptable product design. In addition, Avilar consultants are recognized as industry thought leaders and have decades of
experience in implementation and analysis.

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Maximize training budgets with competency management

  • 1. >> www.avilar.com >> November 7, 2008 >> 410-290-0008 6 Steps to Maximize Training Budgets We all know that training is a vital part of maintaining an optimized workforce and staying competitive in today’s quickly evolving marketplace. But how do you get the most out of the money you have set aside for training? Consider these critical questions: >> What new skills will be required to achieve success in uncertain economic times? >> Which areas of the organization need the most training? >> How do you decide who gets what training? >> Are your training efforts even making a Sample Leadership Skills difference? With the turbulent state of the economy these Skill Set: Strategic Leadership days, companies are watching training expenses Skill: Courageous Leadership more closely than ever. Executives are looking for quantifiable proof that training dollars are being Definition: Takes a stand and follows through well spent and managers are scrambling to with action that supports business objectives, demonstrate improvements. Imagine having the even when the actions may be unpopular. Willing ability to run reports that clearly identify skill gaps to take calculated risks. Fosters an environment and display which employees needed what of collaboration and mutual accountability training, and after-the-fact, whether that training between divisions and other business units. had any effect on the individual or the Encourages process improvement initiatives organization’s ability to perform successfully. rather than duplicating efforts when roadblocks are encountered. The best way to maximize your training dollars and gain these valuable insights is through the Skill Set: Team Leadership adoption of a competency management system. Skill: Managing Empowered Teams Competency management provides a method for Definition: Ensures that team understands managing your workforce by defining the skills accountabilities and boundaries for their roles. required for a given job, assessing employees’ Provides support and guidance as needed, but skill proficiency, and developing employees based allows team to self-monitor by tracking their own on these competencies and levels of proficiency. metrics. Expresses trust and team decisions. By cataloging the skills required (see box to right for several leadership skill examples) and identifying levels of proficiency for job roles, Skill Set: Performance Management organizations can make more informed decisions Skill: Performance Planning regarding where to spend their training dollars and Definition: Ensures that employees fully expect an increased return on their training understand performance expectations and how investments. Here’s a brief summary of the steps they will be measured. Documents performance required to begin implementing a competency expectations appropriately and makes them management system in your organization. constantly accessible to the entire team. Helps employees to align individual goals with work unit and organizational goals. (continued on reverse)
  • 2. >> www.avilar.com >> 410-290-0008 Stretch your training dollars Other Training Savings Tips 6 Steps to Maximize your • If you’re sending employees off-site for Training Budget: training, consider the potential value of web-based learning technologies. 1. Identify the key skills necessary and the • Update training materials as improved levels of proficiency required to perform resources become available. successfully in the most important roles in your organization. You can do this by • Find ways to capture and incorporate identifying the skills the most effective user-created training into your curriculum. For example, some employees use now, as well as by projecting companies have new employees create new skills that will be important because of podcasts of interviews with key people in the economic environment or your the organizations and post the best ones organization’s strategy and processes . in their LMS or on the company intranet. 2. Assess employees’ proficiency in the key • Make sure your programs are really skills and tasks for each role. This should aligned with your needs. Stop using include a self assessment and generally is expensive programs that don’t meet real best accomplished through an automated skill gaps or aren’t getting real results. process that collects data for organizational use. • Be more selective on sending people to expensive programs, and require a 3. Identify the skill gaps that currently exist by post-training follow up action plan. comparing your desired and actual skill levels. 4. Implement individual development plans (IDPs) to address the key skill deficiencies. These plans can include both traditional and Conclusions non-traditional training resources including everything from books and instructor-led Getting the most for your training dollars in an training (ILT), to eLearning courses and other economic downturn is a valuable and often web-enabled technologies. IDPs go a long overlooked step in shoring up extraneous way in getting employees engaged in their expenses. own development. 5. Adjust your training strategy to address the By defining the skills required and the levels most pressing learning needs. As you review of proficiency for each skill in each role, the aggregate skill gaps, ask these organizations have laid the groundwork for questions: the development of competency models, and - Do we have sufficient learning a successful competency management resources to meet the real skill gaps in system. Without this structure, organizations our organization? are blind to the actual skill deficiencies and - Are there programs we’re offering now strengths of their workforces, and are unable that are no longer relevant based on to make effective training decisions, all the future needs? wasting valuable money and time. - What are the most economical options for bridging the most pressing gaps? Begin developing your competency models 6. Start enjoying the ability to make confident today and enjoy the benefits for years to and effective workforce training decisions at come. Not only will these activities help all levels while collecting real data about the maximize training budgets, they will also results derived from training. You’ll be able produce improved training results. to get the most from your training budget no matter what the state of the economy. ABOUT AVILAR, INC. Avilar, Inc., The Competency Company™, is a leader in web-based competency management and learning solutions for corporations and government organizations. With its Smart, Strategic and Proactive™ solutions, Avilar offers a competency-based approach to workforce development. Formed in 1997, Avilar was a pioneer with its award-winning WebMentor LMS. In 2006 it continues to be a leading innovator with WebMentor Skills™, its web-based competency management solution. As recipient of the “Excellence in E-Learning for Customer Satisfaction” award from Brandon Hall and E-Learning Magazine, and Avilar’s ranking as a top “Price-to-Value” provider by Training Magazine, Avilar has built itself on the basis of superior customer service and highly adaptable product design. In addition, Avilar consultants are recognized as industry thought leaders and have decades of experience in implementation and analysis.