1. Curing Ailing Projects
Thru
Design-Reality Gap Analysis
National Information Technology Board (NITB)
1
B y J a m i l W a r r a i c h ( D i r e c t o r P M O )
N a t i o n a l I n f o r m a t i o n T e c h n o l o g y B o a r d ( G o v e r n m e n t o f P a k i s t a n )
( w a d a i c h @ g m a i l . c o m )

2. Curing Ailing Projects Thru Design-Reality Gap Analysis
 What is Design-Reality Gap Analysis?
 E-Government Projects Success Rate in General
 What is ITPOSMO?
 Feasible Score Threshold for Ailment Cure.
 NITB Candidates for Design-Reality Gap Analysis
2
B y J a m i l W a r r a i c h ( D i r e c t o r P M O )
N a t i o n a l I n f o r m a t i o n T e c h n o l o g y B o a r d ( G o v e r n m e n t o f P a k i s t a n )
( w a d a i c h @ g m a i l . c o m )

3. Curing Ailing Projects Thru Design-Reality Gap Analysis
 What is Design-Reality Gap Analysis?
Central to e-government success and failure; Design-Reality Gap
Analysis identifies the Gap between „Where we are now' and
„Where the e-government project should have been'. Instead of a
“Post Hoc” (after the event), it is a “Durante Hoc” (Mid-
Implementation) approach.
3
B y J a m i l W a r r a i c h ( D i r e c t o r P M O )
N a t i o n a l I n f o r m a t i o n T e c h n o l o g y B o a r d ( G o v e r n m e n t o f P a k i s t a n )
( w a d a i c h @ g m a i l . c o m )

4. Curing Ailing Projects Thru Design-Reality Gap Analysis
 E-Government Projects Success Rate in General
According to a study of developing/transitional countries carried
out by Heeks (2008):
 35% of e-government implementations are total failures
(project never started or started but immediately abandoned).
 50% are partial failures (major goals are not attained and/or
there are undesirable outcomes).
 Heeks and Stanforth (2007) estimate expenditure of US$3
trillion on IT projects by governments during the ten years; with
an overall failure rate around 60%.
4
B y J a m i l W a r r a i c h ( D i r e c t o r P M O )
N a t i o n a l I n f o r m a t i o n T e c h n o l o g y B o a r d ( G o v e r n m e n t o f P a k i s t a n )
( w a d a i c h @ g m a i l . c o m )

5. Curing Ailing Projects Thru Design-Reality Gap Analysis
 What is ITPOSMO?
 It is a seven dimensional approach for the revival of sick or
failed e-Government projects.
 I Information (Type of info. to be shared between Govt. & Stakeholders).
 T Technology (Technology being used & actually required).
 P Processes. (Strategy & Techniques being used for implementation)
 O Objectives. (Intended results/objectives and expected values)
 S Skills. (Staffing numbers & Skill Levels, Nature of Staff‟s employment)
 M Management Systems (Changes required in Management & Admin)
 O Others (Time, Cost, and other factors required for success)
5
B y J a m i l W a r r a i c h ( D i r e c t o r P M O )
N a t i o n a l I n f o r m a t i o n T e c h n o l o g y B o a r d ( G o v e r n m e n t o f P a k i s t a n )
( w a d a i c h @ g m a i l . c o m )

6. Curing Ailing Projects Thru Design-Reality Gap Analysis
 Feasibility Score for Ailment Cure.
Each dimension of ITPOSMO is rated from 0-10; bigger the value wider the gap.
SR# Value Range Meaning
i. 0-14 The Project will Succeed.
ii. 15-28 The Project will certainly fail unless action is taken to close
design-reality gaps.
iii. 29-42 The e-Government might fail totally, or might well be a partial
failure unless action is taken to close Design-Reality Gaps.
iv. 43-56 The e-Government project may well fail unless action is taken
to close Design-Reality Gaps.
v. 57-70 The e-Government project will almost certainly fail unless action
is taken to close Design-Reality Gaps.
6
B y J a m i l W a r r a i c h ( D i r e c t o r P M O )
N a t i o n a l I n f o r m a t i o n T e c h n o l o g y B o a r d ( G o v e r n m e n t o f P a k i s t a n )
( w a d a i c h @ g m a i l . c o m )

7. Curing Ailing Projects Thru Design-Reality Gap Analysis
 NITB Candidates for Design-Reality Gap Analysis
Sr
#
Project Title Duration Software Cost Vendor
i. Automation of ****** Office, Islamabad 18 Months (2005 -2008) Rs. *,*20,507/- *********
ii. e-Services at ******** Division 30 Months (2005-2014) Rs. *,*64,000/- *********
iii. e-Services at ********** 40 Months (2004-2012) Rs. **,**3,071/- *********
iv. Economic Development ********* 15 Months (2007-14) Rs. **,**7,259/- *********
v. Tele*********Services (5-Projects) 36 Months (2007-2013) Rs. ****,000/- *********
7
B y J a m i l W a r r a i c h ( D i r e c t o r P M O )
N a t i o n a l I n f o r m a t i o n T e c h n o l o g y B o a r d ( G o v e r n m e n t o f P a k i s t a n )
( w a d a i c h @ g m a i l . c o m )

8. 8
B y J a m i l W a r r a i c h ( D i r e c t o r P M O )
N a t i o n a l I n f o r m a t i o n T e c h n o l o g y B o a r d ( G o v e r n m e n t o f P a k i s t a n )
( w a d a i c h @ g m a i l . c o m )