Tina Bryant is seeking a position that utilizes her 25+ years of experience in administration, accounting, human resources, and customer service. She has a proven track record of managing teams, budgets, and complex projects. Her most recent role was as Office Manager for Builder Services Inc. of NC, where she oversaw a staff of 20 across various functions. She possesses strong leadership, communication, and problem-solving skills.
Accomplished Executive Assistant offering extensive administrative experience reporting to a CEO and other top executives. Consummate professional dedicated to making the lives of busy executives easier. Serve as an effective gatekeeper; prepare well-researched and accurate documents; manage busy calendars; and efficiently handle daily office tasks. Proficient user of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and QuickBooks. Type 75+ WPM
EDUCATION
University of Virginia Expected Graduation September 2016
Bachelor of Arts, Healthcare Administration and Management
GPA: 3.76
SUMMARY OF KEY QUALIFICATIONS
· Extensive administration and customer service experience
· Proven communication, interpersonal, and organizational abilities
· Proficient in Windows based programming including MS Word, Excel, PowerPoint, and Outlook
· Dynamic Leader and team builder, always willing to collaborate with others.
· Strong analytical and problem solving skills
· Typing skills 50 wpm
· Medical Terminology
WORK EXPERIENCE
Staffing Agency September 2015 – Present
Temporary Agency Placement
Administrative Assistant/ Receptionist/ Customer Service Representative
· Demonstrated ability to quickly learn organizational processes, workflows, policies and procedures of various companies.
· Handled a range of administrative support and office management functions for clients
· Answered telephones and courteously assisted customers within high-volume, deadline-driven settings. Earned a reputation for rapidly and calmly resolving customer complaints.
Private Housing March 2014 – March 2015
Customer Service Representative / Bookkeeper
· Employed strong customer service to Military Personnel and their families, visitors and callers by providing routine information and directing those to appropriate staff and locations for appointments and responding to inquiries regarding company operations.
· Toured apartments, leased and pre-leased apartments, completed lease/renewal paperwork, explained lease information to the client, entered results data into a computer system and assisted with resident and employee relations
· Purchased supplies and equipment as authorized by management, monitored office supply levels and reorder as necessary, conducted periodic reconciliations of all accounts to ensure their accuracy, maintained the petty cash fund, issued financial statements, provided information to the external accountant who creates the company’s financial statements, calculated variances from the budget and report significant issues to management, complied with local, state, and federal government reporting requirements and provided clerical and administrative support to management as requested.
Eisenhower Center March 2013 – June 2013
Staffing Coordinator
· Supported directors of the various units in a manner that helps to meet upon benchmark standards in terms of productivity, efficiency, and financial stability, supported scheduler in input unit schedules and staff position changes in collaboration with each unit director and Human resources and entered daily shift changes and sick calls.
Vista Assisting Living March 2012 - August 2012
Administrative Assistant
· Coordinated and performed a range of staff as well as operational support activities for the unit; served as a liaison with other departments and oper ...
Becoming Relentlessly Human-Centred in an AI World - Erin Patchell - SocialHR...SocialHRCamp
Speaker: Erin Patchell
Imagine a world where the needs, experiences, and well-being of people— employees and customers — are the focus of integrating technology into our businesses. As HR professionals, what tools exist to leverage AI and technology as a force for both people and profit? How do we influence a culture that takes a human-centred lens?
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Speaker: Kinga Petrovai
You have the new AI tools, but how can you help your team use them to their full potential? As technology is changing daily, it’s hard to learn and keep up with the latest developments. Help your team amplify their learning with a new collaborative learning approach called the Learning Hive.
This session outlines the Learning Hive approach that sets up collaborations that foster great learning without the need for L&D to produce content. The Learning Hive enables effective knowledge sharing where employees learn from each other and apply this learning to their work, all while building stronger community bonds. This approach amplifies the impact of other learning resources and fosters a culture of continuous learning within the organization.
1. TINA W. BRYANT
2165 Watershed Way
Creedmoor, NC 27522
(757) 647-3567
Tina.Bryant3567@gmail.com
HIGHLIGHT OF QUALIFICATIONS
Possesses superb time and people management skills combined with strong accounting, human
resources, payroll, administration, and financial background with over twenty-five years of customer
service experience
Adapts very well to change and confident in the ability to make decisions quickly
Proven leader with strong work ethic
Trusted with highly confidential material and data
Professional, positive minded, loyal, and dedicated
Highly detail oriented with outstanding organizational skills
Outstanding multitasking abilities and able to meet critical deadlines with precise accuracy
Quick learner with excellent problem solving and root cause analysis skills
Trainer and great communicator with superb presentation skills
Able to effectively delegate and oversee large projects
Constant focus on company and individual development and development of all direct report and
indirect report employees
Able to motivate myself as well as others, working independently and in team environments
WORK EXPERIENCE
BUILDER SERVICES INC. OF NC, Creedmoor, NC
Office Manager, March 2016 - Present
Manage staff of 20 (and growing) for all Administration, HR and Accounting processes and procedures
Responsible for multiple reports and Cash Flow Projections
Responsible for all recruiting
Onboarding all new employees
Organizing large trainings and meetings
Responsible for all facility and supply management
Manage multiple calendars for various managers and departments
Oversight of all collections and auditing
Handles all company announcements
Coordinates and presents all policy and procedure training along with new employee training
All systems training for new employees and training existing employees on topic specific or for
additional learning opportunities or performance issues
Oversight of all company subcontractors and information/insurance
Leader and team participant in various projects
ASHLAND CONSTRUCTION COMPANY, Raleigh, NC
Accounts Payable Accountant, January 2014 – March 2016
Process all accounts payable for General Contractor Company
Weekly check runs and high volume check run on 10th of each month
Monthly Audit for Sales and Use Tax State payment preparations for multiple states
Internal verification of vendor set up and complete and proper information
Ensure vendors have current insurance requirements
THE CHILDREN’S CENTER, Franklin, VA
Accounts Payable Analyst, May 2011 – December 2013
Process all accounts payable for nine (9) non-profit sites
Grant data preparation and responsible for tracking and controlling Grant Spending
Fixed Asset Inventory Manager for all sites
Vendor Liaison and Vendor Account Contacts for all accounting inquiries
Audit Preparation Team Leader for all Federal, State and Internal Audits
Budget Preparation Team Member
Training other departments on accounting policies, procedures and processes
2. TINA W. BRYANT
2165 Watershed Way
Creedmoor, NC 27522
(757) 647-3567
Tina.Bryant3567@gmail.com
NAES CORPORATION, OMS DIVISION, Weldon, NC (formally WTS)
Office Manager/Senior Administrator, December 2001 – May 2011
Responsible for all HR, Payroll, Staffing and Administrative Management functions for NAES – OMS
Division
Able to effectively work with Headquarters in Issaquah WA, Staffing in Houston TX and various
locations in NC, as well as various management in multiple locations
Responsible for all travel arrangements for OMS Divison
Facility management and supply management
First line of contact for clients, management, employees, vendors, and internal NAES departments
(Recruiting, Accounting, HR, Payroll)
Facilitated all meeting arrangements including room accommodations, food, and all materials, as well
as Power Point presentations or other necessary details
New Hire Training Coordinator
Responsible for A/P, A/R, budgeting preparation
Responsible for staffing obligations for client projects and teaming with Project Managers and General
Managers for project expectations
Responsible for weekly payroll into MAS and TempWorks system, and responsible for loading funds
and maintaining documentation for per diem ComData cards
Responsible for complete new hire process for all full time and all temporary employees
Responsible for issuing all purchase orders as well as maintaining appropriate documentation and
ensuring all requests are documented properly and all orders are filled, billed, and balanced
Manage the NAES – OMS Toolroom during larger staffed client outages, keeping inventory, maintain
and administering tools/consumables, documentation management for all required safety and
equipment, and timekeeper for all outage personnel
Safety member trained in first aid/CPR and maintain all Worker’s Compensation documentation
process for any injuries
Present and train new employees in safety as well as company policies and work rules
Proposal and bid coordinator for potential opportunities for client projects
Assist with benefit administration, benefit documentation, and other various documents for employees
Administer all policy and procedure policies for the NAES - OMS Division to ensure all policies and
procedures are being properly followed
Provide Administrative Support for the General Manager as well as the Project Superintendent daily as
well as the other NAES Corporate locations
Member of the NAES Safety Committee
PRICEWATERHOUSE COOPERS, RTP, NC (Outsourced from Nortel Networks May 2000)
Benefits/Payroll Case Manager/Team Leader, October 2000 – August 2001
Managed large caseload inquiries for Nortel’s North American employees regarding benefits, payroll
issues, policies and procedures, compensation, pension, 401K, vacation, taxation, leaves of absence,
child support and garnishments, verification of employment and verification of benefits
Sustained close professional relationships with vendors and managers regarding claims, eligibility,
appeals, leaves of absence
Responsible for approval of Domestic Partner Applications, leaves of absence, and data entry of
compensation increases, beneficiary information, and life events
Vendor Prime Manager/New Hire Prime Coordinator, April 1998 – October 2000
Effectively worked Vendor Fallout Error Reports, as well as managed vendor accounts
Reviewed Vendors performance according to the Service Level Agreement set forth by Corporate
Benefits Department and responded accordingly with feedback to vendors and Benefits Department
Reviewed and approved Vendor bills for payment processing
Maintained New hire Audits ensuring all new employee files contained legal required documents
3. TINA W. BRYANT
2165 Watershed Way
Creedmoor, NC 27522
(757) 647-3567
Tina.Bryant3567@gmail.com
(Pricewaterhouse Coopers-continued)
Client Services Representative/Compensation Representative, March 1997 – April 1998
Worked on ADC phone line assisting North American employees with benefit clarification
Worked as liaison between employees and Case Managers regarding issues with benefits, eligible
dependents, vacation inquiries, payroll issues, domestic partner inquiries, workers compensation
inquires, job title/department numbers, compensation issues, pension and 401K inquiries, as well as
other various policy and procedure inquiries
Processed new hire paperwork into our database, verified compensation data entry, employee change
forms, and processed employee change form information
DUKE UNIVERSITY MEDICAL CENTER, Durham, NC
Payroll Prime/Training Manager/Cashier’s Department, November 1993 – March 1997
Payroll Prime responsible for maintaining all of vacation, sick, personal time, time entry and paycheck
delivery
Completed information regarding Wage Garnishments and Unemployment Claims
Trained new personnel and maintained new offsite clinics
Processed new patient information into main database
Interacted with patients on a daily basis to provide outstanding customer service
Assisted peer group in current policy and procedure determination
Prepared department budgeting and reporting functions to department head
Filed insurance claims and assisted patients with all issues on their patient accounts
Balanced all monies from individual offices, prepared and delivered daily deposits
Data entry of all patient payments as well as posted all insurance payments and denial reasons
Insurance filing for patients and assisted patients with all questions regarding patient accounts
Medical Records Supervisor, January 1993 – November 1993
Managed staff of 16 employees and prepared schedules, maintained employee records in regards to
performance evaluations, vacation days, personal days, sick days and all other personnel records
Prepared patient charts for appointments, and filed charts once appointment was completed
Updated patient charts with doctor dictation and laboratory results
Multiple report reconciliation
CENTRAL CAROLINA BANK AND TRUST COMPANY, Durham, NC
Teller, August 1991 – January 1993
Assisted individual and Commercial clients with various banking transactions
Performed cash, credit card transactions as well as balanced large amounts of cash daily
Responsible for daily balancing and reloading local ATM machine and processing transactions
COMPUTER SKILLS
Advanced Certification for Excel, Word, PowerPoint, Access (Microsoft Office), Outlook (including meetings,
events scheduling), PSA, Luxor, CudaSign, Xactimate, Viewpoint, Maxwell, Sage Accounting, Peachtree, Quick
Books Pro, Timberline, Citrix applications MAS & TempWorks, ComData Systems, Job Science, Flint, Triad,
Omnis, SAP, Info Windows, along with various programs such as Microsoft Picture It, PaperPort, & Scansoft.
Typing 65+ wpm, keystroke skills over 14,000 per hour
REFERENCES AVAILABLE UPON REQUEST