This document is a resume for Thomas Ruggiero. It summarizes his technical skills in installing and configuring hardware and software, troubleshooting various devices, analyzing security issues, and networking. It also lists his other skills like communication, adaptability, and organization. His technology experience includes various Windows operating systems, hardware, software, and security certifications. His professional experience includes work as an IT technician trainee and in office administration. He has education in IT support and office administration from trade schools and some college coursework.