1. ROBERT LAWRENCE. CLARK
6645 Laguna Circle ▪ Highlands Ranch, CO 80130 • 720-277-4341
wdw100171@gmail.com • https://www.linkedin.com/in/robertlclark7981
Engineer
Project Management • Data Center Implementation • System Troubleshooting • NOC Operations Training
Solution-focused professional definitively impacting corporate success through expert-level IT operations,
troubleshooting, and problem resolution. Deeply skilled in comprehensive information security management,
deftly balancing customer requirements against such mandates as Sarbanes-Oxley compliance. Hands-on
experience with device design, configuration, implementation, and programming.
 Invaluable diagnostic capabilities, cementing system security and network operability and health through
skilled resolution of routine and emergent issues.
 Earned Cisco Certified Network Associate (CCNA) for LAN/WAN networks.
 Currently deepening knowledge of routers and switches through independent study.
System Architecture Design • Network Monitoring Installation • ISO 9001 • IP Protocol Analysis
Budgets • Network Qualification • Capacity Management • IP Network • Systems Engineering
IP Device Testing and Compliance • Core Network Security • IP Configuration Management
Device Software Management • Network/System Troubleshooting • Vulnerability Assessment
Employee Training Development • Risk Evaluation • Gap Analysis • Regulatory Audit • Vendor Management
Disaster Recovery • Staff Management • Contact Negotiation • Process Review/Development
CAREER PROGRESSION
LEVEL (3), Broomfield, CO 06/2013-10/2015
IPDE/Project Manager/IP/MOSS Engineer/Centralized Field Planner/Strategic Network Expansion
Performed multiple accountabilities, including the following:
 Centralized Field Planner Strategic Network Expansion: Converted from “off-net” to “on-net”
resources, including by maximizing internal resources to avert third-party purchases. Reviewed Monthly
Recurring Revenue, equipment, and building infrastructure expenditures to facilitate implementation of
“on-net” services.
 IP MOSS/IPDE Engineering: Managed capacity planning for and the purchase and installation of an IP
backbone structure.
 Analyzed CPE/NID issues in relation to design planning as well as other operational modifications.
Calculated capacity for new customer rollouts and implementations.
 Implemented a band network resource nationwide, enabling disaster recovery without a viable
network.
 2nd tier support for the NOC Tier 1. Supported various unusual customer desired solutions. Supported
and primary contact/support for various national installations and product launches,

 Additional Projects:
 Supervised the integration of Cisco’s Common Services Platform Collector used to diagnose possible
bugs and other deficiencies in company networks. Solution used to minimize bug exposure and other
potential detriments to the network.

2.  Configured hardware/devices via an equipment upgrade in preparation for a Cisco ASR9K data
deployment. Among other devices (Cisco ASR 9010,9006 and in smaller markets). Juniper 960s and
940s for city-to city core communications.
ROBERT L. CLARK
wdw100171@gmail.com • 720-277-4341 • Page 2 of 2
CAREER PROGRESSION (CONTINUED)
T-MOBILE, Frisco, TX 10/2003-06/2013
Sr. Network Engineer/Senior Data Systems Engineer, Tier II WAN/IP/Project Management
Resolved escalated technical issues for national IP/ATM/OTN networks used for internal service support
management IP networks, point of sale store operations infrastructure, and customer data traffic. Supported
2G, 3G, 4G (HSPA+), and LTE equipment. Employed Alcatel ESE, RSPs, and 4G devices comprised of Cisco
router devices (ASR9K, 7000 series, 4900 series). Utilized such LTE devices as Cisco ASR9K, 7000 series, 4900
series, and Alcatel Lucent 7750/7705 (along with the utilization of the Alcatel Lucent SAM ).
 Installed and performed major and incremental service upgrades to routers and switches, cementing
network viability and standardizing operations.
 Examined and proposed resolutions and improvements for network/service and connection parameters,
seamlessly addressing emerging issues.
 Documented and trained staff to prevent the recurrence of specified problems as well as to quickly
remedy issues.
 Repaired malfunctioning alarm and event monitoring systems, crafting a strategy to employ best
practices for network hardening (code/hardware level supportability), security implementations, and
long-term operational support for continuous network security requirements.
 Ensured appropriate bandwidth usage for production and enterprise networks, analyzing the viability of
interconnects. Leveraged such techniques as automatic balancing link re-opening, and the movement of
connections to free space for an overused link. Secured necessary resources to overcome challenges.
 Trained personnel in multiple departments, realizing such results as a 50% decrease in escalated calls to
Tier II and a 25% drop in Mean Time To Repair (MTTR).
Additional work history includes Senior Consultant, Predictive Systems/INS; Technical Solutions Manager,
BellSouth, and Network Support, British Telecommunications.
EDUCATION/PROFESSIONAL DEVELOPMENT
Bachelor of Science in Computer Engineering, Southern Institute, Huntsville, AL
Coursework, Project Management Professional
OSHA (Safety, Employee Involvement, Leadership)
CCNA LAN, CCNA WAN, MEF CEP 2.0
TECHNICAL SKILLS
 Hardware: Alcatel 7750, 7705, 7670 (ESE,RSP), 7400 series, 3600 series, 5620, SAM Cisco routers: 7000
series, ASR9K series, 12000 series, 4000 series, 3600 series, 2600 series, 2500 series
 Cisco switches: 6000 series, 5000 series, 3000 series, and 2900 series
 Cisco WAN Switches: BPX, IGX, IPX, MGX, SES
 Racal Datacom: 9000 series, 8000 series, Telco Channel Bank, Datacryptor, Omnimux Statistical
Multiplexer, Omnimode modem series
 Networking Protocols: IP,IPX, SNA, PARS, IPARS, ALC

3.  Routing and Switching Protocols: BGP, OSPF, IS-IS, EIGRP, IGRP, RIP, ATM, Frame Relay
 Networking Topologies: Ethernet, Token Ring
 Networking Features: SNMP, HSRP, VTP, VRRF
 Communications Technologies: OC-3, 12, 48, 192 POS, T1, T3, ISDN, POTS
 Operating Systems: Windows XP, 9X, 7 based platforms, UNIX
 Overture: 6000,2200,1400,145,180, 45+
 ADVA: 825