This document is a newsletter from Thermadyne updating distributors on new products, promotions, and company initiatives for the first quarter of 2010. It highlights the new Victor Professional Edge Series regulators which include built-in gauges and user-friendly design. It also discusses Thermadyne's focus on exceeding customer expectations through initiatives to improve culture, communications, and benchmarking against other companies. The president notes feedback that Thermadyne's service is improving and expects the company to continue leading in customer service through 2010.