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Geert Martens

11 Slideshow
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Unlock the power of emotions (#NTKY2012)
byGeert Martens
 
Customer Experience in a Digital Age (#ddmc2012)
byGeert Martens
 
B2B Cross-Channel Customer Experience
byGeert Martens
 
From customer experience to candidate experience
byGeert Martens
 
Customer experience in a digital age (preview)
byGeert Martens
 
Customer experience & moments of truth: best practice highlights
byGeert Martens
 
The truth about the Moments of Truth (preview)
byGeert Martens
 
Customer Experience Self-assessment: Belgian Benchmark 2010
byGeert Martens
 
Churn prediction in media [Dutch]
byGeert Martens
 
Lead-to-Sales Optimization in retail banking [Dutch]
byGeert Martens
 
The counterintuitive nature of customer experience management
byGeert Martens