Saw a number of these online. Working in continuous improvement, thought I could improve and here is my attempt. Happy to share the file if you share my post

1. EXPERIENCE
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The University
of Dundee
AON Capgemini Consulting
MBChB (Medicine)
The University
of Dundee
BSc Joint Hons
2:1 Mathematics & Physics
Actuarial
Graduate
Fujitsu Services Hedra. Logica
Consultant
Senior
Consultant
Scottish
Health
Lead
Senior
Consultant
Utilities
Global Private Sector
Central Government inc Justice
Health
Financial Services
Local Government
MARKETS
PRINCE2 / MSP
Certification
Capgemini Lean
Certification
Key
Clients
IAIN
FISHER
idfisher@yahoo.com
+44 (0)7595 306019
@Iain_D_Fisher
https://www.linkedin.com/in/iainfisher/
SUMMARY
DIGITAL
University Qualified Facilitator
(Capgemini Global)
DigiExpert
Certification
PROFILE
An expert in Operational Excellence and Change Management, Iain’s expertise includes deploying digital continuous
improvement transformation programs, driving change strategy, challenging ways of working, embedding new cultures
and ensuring that organisations’ design a customer centric operating model which listens to customers’ needs delivering a
great customer experience. Part of Capgemini’s Performance Improvement Leadership team, Iain is normally found
working with Senior Management Teams. Some of Iain’s work has won awards and has had considerable social impact
EXPERTISE
EXPERTISE AND CORE CAPABILITIES
PERSONALITY TYPE TEAM ROLE BEHAVIOURS
SME / AREAS OF INTEREST TECHNOLOGY EXPERIENCE
Myers Briggs (MBTI)
EXTROVERSION SENSING
THINKINGJUDGING
PLANT
Highly creative and good at solving
problems in unconventional ways
Strengths: Creative, imaginative,
free-thinking, generates ideas and
solves difficult problems
SHAPER
Provides the necessary drive to
ensure that the team keeps moving
and does not lose focus or
momentum
Strengths: Challenging, dynamic,
thrives on pressure. Has the drive
and courage to overcome obstaclesBelbin
SECTOR EXPERIENCE
Managing
Consultant
Central
Government
Utilities
- Water
Global
Private
Sector
LeanIT
Utilities -
Networks
Local
Government
FS - Insurance
Health Justice
Performance
Improvement
Operating
Model
Transformation
Change
Management
Operational
Excellence
Digital Lean /
Continuous
Improvement
Automation /
RPA
Digital
Transformation
Certified
DigiExpert
Cloud / SaaS tooling
Operational
Dashboards
Robotic Process
Automation
Intelligent Automation The SMART Worker
Augmented
Reality
IoT
Artificial
Intelligence
CAREER TO DATE
Iain uses his TRANSFORMATIONAL SKILLS across all aspects of an
organisation: voice of the customer, process efficiency,
management systems, organisational design and strategy,
BEHAVIOURAL CHANGE and is equally as adept in working with
teams as he is engaging with senior stakeholders. He has tapped
into these skills leading and facilitating GLOBAL CROSS-
FUNCTIONAL PROGRAMMES delivering consistent and sustainable
improvements ALIGNED to the BUSINESS OBJECTIVES through the
ongoing promotion and continual development of a LEAN
ENTERPRISE to enable a truly COLLABORATIVE ENVIRONMENT
where excellence and MEETING CUSTOMER NEEDS is the target
TRANSFORMATION EFFICIENCY
LEADERSHIPCOACHING
LEANCHANGE
STRATEGY
GLOBALEXPERIENCE
CREDENTIALS UTILITIES CHANGE LEAD
ERP deployment to 3,500 FTE
responsible for managing org
change, comms and benefits
AUTOMATION OWNER AND GTM LEAD
Designed and deployed Lean digital application
solutions enabling the management of global
teams across UK, Europe, India and USA.
Approx. productivity increase circa 25% with
costs reduced by approx. 35%.
LONDON MARKET OPERATIONS LEAD
Roadmap to replace systems and
automate/re-engineer 250+ processes
within a London Market provider’s
Italian and US licensed markets
LEAN PROGRAMME LEAD
Lean and change programme to
address a UK Government
challenge of where to re-invest
£917m to increase tax receipts
REDUCING RE-OFFENDING
Reduced number of youth offender
journeys from 25 to 3. Crime down
15% using Lean Methods. 20 Public
and Third Sector parties brought
together. 2 National Awards won
UTILITY NETWORK ACCESS LEAD
Designed and deployed a change
methodology for a utility’s SMT to
reduce operational risk. Processes
automated process. Reports show
complaints reduce by 29%