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The terms of room status
Prepared by DOREEN LAW CONG JIA
18DUP13F 1003
A guest is currently
registered to the room
OCCUPIED
The room is occupied, but
the guest is assessed no
charge for its use
Complimentary
The guest has departed, but the
room has not yet been cleaned
and readied for re-sale
On-change
The guest has requested not
to be disturbed
Do Not Disturb
The guest is not expected to check
out today and will remain at least
one more night
Stay Over
A guest is registered to the
room, but the bed has not been
used
Sleep-out
The guest has settled his or her account
and left the hotel, but the front office
staff has failed to properly update the
room’s status
Sleeper
The guest has left the hotel without
making arrangements to settle his or
her account
Skipper
The room has been cleaned and
inspected and is ready for an
arriving guest
Vacant and ready
The room cannot be assigned to a
guest. A room may be out-of-order for a
variety of reasons including the need for
maintenance, refurbishing, and
extensive cleaning
Out-of-order
The room has been locked so that the
guest cannot re-enter until a hotel
official clears him or her.
Lock-out
The room is expected to become vacant
after the following day’s checkout time
Due out
The guest has settled his or her account,
returned the room keys, and left the
hotel.
Check out
The guest has requested and is being
allowed to check out later than the
hotel’s standard check-out time.
Late Check-out

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The terms of room status

  • 1. The terms of room status Prepared by DOREEN LAW CONG JIA 18DUP13F 1003
  • 2. A guest is currently registered to the room OCCUPIED
  • 3. The room is occupied, but the guest is assessed no charge for its use Complimentary
  • 4. The guest has departed, but the room has not yet been cleaned and readied for re-sale On-change
  • 5. The guest has requested not to be disturbed Do Not Disturb
  • 6. The guest is not expected to check out today and will remain at least one more night Stay Over
  • 7. A guest is registered to the room, but the bed has not been used Sleep-out
  • 8. The guest has settled his or her account and left the hotel, but the front office staff has failed to properly update the room’s status Sleeper
  • 9. The guest has left the hotel without making arrangements to settle his or her account Skipper
  • 10. The room has been cleaned and inspected and is ready for an arriving guest Vacant and ready
  • 11. The room cannot be assigned to a guest. A room may be out-of-order for a variety of reasons including the need for maintenance, refurbishing, and extensive cleaning Out-of-order
  • 12. The room has been locked so that the guest cannot re-enter until a hotel official clears him or her. Lock-out
  • 13. The room is expected to become vacant after the following day’s checkout time Due out
  • 14. The guest has settled his or her account, returned the room keys, and left the hotel. Check out
  • 15. The guest has requested and is being allowed to check out later than the hotel’s standard check-out time. Late Check-out