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THE SCIENCE
BEHIND THE ROIThe Effectiveness of American Lifestyle
and Start Healthy Magazines
Luke Acree
@lukeacree | @lukeacreeRM
Josh Stike
@staypaidpodcast
WHAT WE’RE GOING
TO TALK ABOUT TODAY
•	GfK survey results
•	What we’ve learned about
readers and how they’re using
your magazine
•	How to apply what we learned
to your business
WHO IS
REMINDERMEDIA?
•	Pioneers in relationship
marketing for service-based
sales professionals
•	Creators of high-quality
marketing tools like American
Lifestyle and Start Healthy
magazines to help clients garner
repeat and referral business
•	Coaches that help to empower
clients to close more deals and
retain more business
ABOUT GFK
•	In business 85 years
•	Among world’s largest
marketing research institutes
•	Third-party, independent
company using data
analytics and AI to guide
companies’ decisions
•	Original study in 2016 to
survey your clients
•	We did another survey
in 2019
WHAT WE LEARNED
FROM MAGAZINE
RECIPIENTS
•	Engagement with the magazine
•	Value the magazine gives to
your clients
•	Impact on repeat and
referral business
•	Aspects of the magazine that
provoke the most interest
CUTTING THROUGH THE NOISE
Humans see
4,000-10,000advertisments a day.
AMERICAN LIFESTYLE
•	76% from a professional they
previously worked with
•	17% from a professional
soliciting new business
•	11% gain access from family
or friends
START HEALTHY
•	66% from a professional they
previously worked with
•	27% from a professional
soliciting new business
•	18% gain access from family
or friends
HOW ARE PEOPLE
GETTING THE MAGAZINES?
INFLUENCE OF FAMILY AND
FRIENDS ON RETENTION
According to a study on retention by Baylor University,
“…given the influence of family and friends in maintaining
clients’ loyalty to the firm, [professionals] should be
encouraged to engage and reach out to family and
friends to foster and maintain such relationships.”
http://www.baylor.edu/business/kellercenter/news.php?action=story&story=135803
SHELF LIFE
3-4WEEKSin homes
•	45% keep the
magazine on the
coffee table
•	29% keep the
magazine on the
kitchen table
45MINUTESis the average time
recipients spend
reading the magazine
Readers spend twice
as much time reading
the magazines than
viewers spend
watching Seinfeld
and Friends.
•	40% of magazine
recipients share
the magazine
Every issue is read by at least
THREEPEOPLE
•	57% save a recipe
Tear Out Card
•	37% share a Tear Out Card
•	41% save Tear Out Card for
future reference
of magazine recipients have
taken some sort of action
because of the magazine
86%
COVER PHOTOS INCREASE AWARENESS OF YOUR BRAND
of American Lifestyle
magazine recipients
74% of Start Healthy
magazine recipients
82%
of consumers choose the
first business they think of
76%
- The Millionaire Real Estate Agent
FAVORITE CONTENT AMONG RECIPIENTS
American Lifestyle
RECIPES AND COOKING
81%
DOMESTIC TRAVEL
64%
FOREIGN TRAVEL
42%
HOME DECOR AND DIY
72%
INTERIOR DESIGN
59%
ART AND MUSIC
33%
FAVORITE CONTENT AMONG RECIPIENTS
Start Healthy
RECIPES AND COOKING
73%
TRAVEL
55%
OUTDOOR ACTIVITIES
43%
NUTRITION TIPS
57%
FITNESS AND EXERCISE
46%
HEALTH AND BEAUTY
39%
MAGAZINE RECIPIENTS’
PLANS FOR 2020
36%
PLAN TO REMODEL
THEIR HOME
32%
PLAN TO REMODEL
THEIR BATHROOM
16%
PLAN TO SELL THEIR
HOUSE/RESIDENCE
12%
PLAN TO BUY A SECOND
OR VACATION HOME
24%
PLAN TO REMODEL
THEIR KITCHEN
Use these
interests to
partner with
local businesses
•	After receiving a benefit,
people feel a deep-rooted
psychological pressure
to reciprocate
•	80% of recipients appreciate
the professional who sends
them the magazine
•	77% of recipients feel
more positively about the
professional who sends them
the magazine
THE RECIPROCITY
EFFECT
have referred the professional
sending the magazine.
American Lifestyle Start Healthy
66%58%
In the last 12 months,
POTENTIAL COMMISSION BREAKDOWN
avg 58%
referral rate
Send magazine to
50 recipients
29 referrals
14 clients
avg 50%
close rate
3%
commission
Average home sells for
$200,000
$84,000
GCI
x 14 clients
$6,000 GCI
of readers are more likely
to do business with the
professional who sends
them the magazine
80%
CONSISTENCY IS KEY TO MARKETING
$11,970 for mailing
for 10 years
Send magazine to
50 recipients
40 clients
80%
repeat
transactions
3%
commission
Average home sells for
$200,000
$228,030
ROI
- $11,970
mailing cost
$240,000 GCI
“At Amazon we like things to work in five
to seven years. We’re willing to plant
seeds, let them grow and we’re very
stubborn. We say we’re stubborn on
vision and flexible on details.”
- Jeff Bezos
COVERS
BUILDS
RELATIONSHIPS
•	The magazines create in-depth
connections at a time when
engagement has never been
so crucial
•	They aren’t a silver bullet
•	You need to take action!
COVERS
COMMIT TO
FOLLOWING UP
•	Call within the first
week of your magazine
hitting mailboxes
•	Break the ice by talking about
the magazine
•	Make your request for referrals
crystal clear. ASK!
“This is a great marketing tool. This is a business tool.
Investing in your marketing right now is so important.
We tripled our print and digital budget, knowing that
everyone was going to be home. We need to be able to
over-communicate with our clients to make sure they
have the information they need, and American Lifestyle
is an amazing, amazing, amazing marketing tool.”
THE MAJOR
TAKEAWAYS •	Put your photo on the
front cover
•	Add family and friends
to your mailing list
•	Partner with your
local businesses
•	Download the client
follow-up scripts
•	TAKE ACTION!

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The Impact of Digital Technologies The Impact of Digital Technologies
The Impact of Digital Technologies
 

The Science Behind the ROI

  • 1. THE SCIENCE BEHIND THE ROIThe Effectiveness of American Lifestyle and Start Healthy Magazines Luke Acree @lukeacree | @lukeacreeRM Josh Stike @staypaidpodcast
  • 2. WHAT WE’RE GOING TO TALK ABOUT TODAY • GfK survey results • What we’ve learned about readers and how they’re using your magazine • How to apply what we learned to your business
  • 3. WHO IS REMINDERMEDIA? • Pioneers in relationship marketing for service-based sales professionals • Creators of high-quality marketing tools like American Lifestyle and Start Healthy magazines to help clients garner repeat and referral business • Coaches that help to empower clients to close more deals and retain more business
  • 4. ABOUT GFK • In business 85 years • Among world’s largest marketing research institutes • Third-party, independent company using data analytics and AI to guide companies’ decisions • Original study in 2016 to survey your clients • We did another survey in 2019
  • 5. WHAT WE LEARNED FROM MAGAZINE RECIPIENTS • Engagement with the magazine • Value the magazine gives to your clients • Impact on repeat and referral business • Aspects of the magazine that provoke the most interest
  • 6. CUTTING THROUGH THE NOISE Humans see 4,000-10,000advertisments a day.
  • 7. AMERICAN LIFESTYLE • 76% from a professional they previously worked with • 17% from a professional soliciting new business • 11% gain access from family or friends START HEALTHY • 66% from a professional they previously worked with • 27% from a professional soliciting new business • 18% gain access from family or friends HOW ARE PEOPLE GETTING THE MAGAZINES?
  • 8. INFLUENCE OF FAMILY AND FRIENDS ON RETENTION According to a study on retention by Baylor University, “…given the influence of family and friends in maintaining clients’ loyalty to the firm, [professionals] should be encouraged to engage and reach out to family and friends to foster and maintain such relationships.” http://www.baylor.edu/business/kellercenter/news.php?action=story&story=135803
  • 9. SHELF LIFE 3-4WEEKSin homes • 45% keep the magazine on the coffee table • 29% keep the magazine on the kitchen table
  • 10. 45MINUTESis the average time recipients spend reading the magazine Readers spend twice as much time reading the magazines than viewers spend watching Seinfeld and Friends.
  • 11. • 40% of magazine recipients share the magazine Every issue is read by at least THREEPEOPLE
  • 12. • 57% save a recipe Tear Out Card • 37% share a Tear Out Card • 41% save Tear Out Card for future reference of magazine recipients have taken some sort of action because of the magazine 86%
  • 13. COVER PHOTOS INCREASE AWARENESS OF YOUR BRAND of American Lifestyle magazine recipients 74% of Start Healthy magazine recipients 82%
  • 14. of consumers choose the first business they think of 76% - The Millionaire Real Estate Agent
  • 15. FAVORITE CONTENT AMONG RECIPIENTS American Lifestyle RECIPES AND COOKING 81% DOMESTIC TRAVEL 64% FOREIGN TRAVEL 42% HOME DECOR AND DIY 72% INTERIOR DESIGN 59% ART AND MUSIC 33%
  • 16. FAVORITE CONTENT AMONG RECIPIENTS Start Healthy RECIPES AND COOKING 73% TRAVEL 55% OUTDOOR ACTIVITIES 43% NUTRITION TIPS 57% FITNESS AND EXERCISE 46% HEALTH AND BEAUTY 39%
  • 17. MAGAZINE RECIPIENTS’ PLANS FOR 2020 36% PLAN TO REMODEL THEIR HOME 32% PLAN TO REMODEL THEIR BATHROOM 16% PLAN TO SELL THEIR HOUSE/RESIDENCE 12% PLAN TO BUY A SECOND OR VACATION HOME 24% PLAN TO REMODEL THEIR KITCHEN Use these interests to partner with local businesses
  • 18. • After receiving a benefit, people feel a deep-rooted psychological pressure to reciprocate • 80% of recipients appreciate the professional who sends them the magazine • 77% of recipients feel more positively about the professional who sends them the magazine THE RECIPROCITY EFFECT
  • 19. have referred the professional sending the magazine. American Lifestyle Start Healthy 66%58% In the last 12 months,
  • 20. POTENTIAL COMMISSION BREAKDOWN avg 58% referral rate Send magazine to 50 recipients 29 referrals 14 clients avg 50% close rate 3% commission Average home sells for $200,000 $84,000 GCI x 14 clients $6,000 GCI
  • 21. of readers are more likely to do business with the professional who sends them the magazine 80%
  • 22. CONSISTENCY IS KEY TO MARKETING $11,970 for mailing for 10 years Send magazine to 50 recipients 40 clients 80% repeat transactions 3% commission Average home sells for $200,000 $228,030 ROI - $11,970 mailing cost $240,000 GCI
  • 23. “At Amazon we like things to work in five to seven years. We’re willing to plant seeds, let them grow and we’re very stubborn. We say we’re stubborn on vision and flexible on details.” - Jeff Bezos
  • 24. COVERS BUILDS RELATIONSHIPS • The magazines create in-depth connections at a time when engagement has never been so crucial • They aren’t a silver bullet • You need to take action!
  • 25. COVERS COMMIT TO FOLLOWING UP • Call within the first week of your magazine hitting mailboxes • Break the ice by talking about the magazine • Make your request for referrals crystal clear. ASK!
  • 26. “This is a great marketing tool. This is a business tool. Investing in your marketing right now is so important. We tripled our print and digital budget, knowing that everyone was going to be home. We need to be able to over-communicate with our clients to make sure they have the information they need, and American Lifestyle is an amazing, amazing, amazing marketing tool.”
  • 27. THE MAJOR TAKEAWAYS • Put your photo on the front cover • Add family and friends to your mailing list • Partner with your local businesses • Download the client follow-up scripts • TAKE ACTION!