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18 BEST WAYS TO PUT
ENTERTAINMENT ON
TAP IN 2018
Matt O’Rourke
Matt is the Product and Marketing Manager at TapHunter, driving
new product innovation and marketing initiatives. He thrives on
helping business grow by helping them improve their operations
and marketing. Matt has worked in the restaurant and bar industry,
as well as the live music and events software space.
William Foody
William is the Demand Generation Director at Buzztime. East Coast
born and raised, William displays an innate passion for how things
work, and for getting work done.
Presentation
Agenda
Entertainment is Good Business
In-Venue Entertainment
4 Best Promotional Hacks
4 Ways to Plan for Success
1) Increase Guest Satisfaction
2) Drive Spending
3) Inspire Loyalty
4) Boost Cover Counts
E N T E R T A I N M E N T I S
G O O D B U S I N E S S
Experience
INCREASE
GUEST
SATISFACTION
rather spend money on an experience than items.*
61% of adults -
ENTERTAINMENT+EVENTS
*Source: National Restaurant Association 2017 State of the Industry
DRIVE
SPENDING
will pay more for exclusive events.*
57% of millennials -
Exclusive
ENTERTAINMENT+EVENTS
*Source: Accenture 2017 Loyalty Study
INSPIRE
LOYALTY
more loyal if you provide unique experiences.*
47% of millennials -
Unique
ENTERTAINMENT+EVENTS
*Source: Accenture 2017 Loyalty Study
BOOST
CROWD
SIZE
• A “reason” to come in
• Create urgency
• Midweek events create a “scene”
Urgency
ENTERTAINMENT+EVENTS
• Competitive
• One-of-a-Kind
• Oversee
• Limited
I N - V E N U E E N T E R T A I N M E N T :
G O L D E N R U L E S
+
1 0 B E S T I D E A S
TOURNAMENTS
• Poker
• Bar Game Olympics
• Bracket Challenges
Competition
GOLDENRULESFORC.O.O.LEVENTS
*Source: Accenture 2017 Loyalty Study
TAP
TAKEOVERS
• Partner with Local Brewery
• Brewer Or Rep On-Premises
• “Swag” for Early RSVP’s
Unique
GOLDENRULESFORC.O.O.LEVENTS
*Source: Accenture 2017 Loyalty Study
LIVE
MUSIC
2.0
Open Mic: “Gamify” It!
ChangeTheNormal
GOLDENRULESFORC.O.O.LEVENTS
*Source: Accenture 2017 Loyalty Study
MATCHMAKER
• Stoplight Party
• Speed Networking Happy Hour
Connection
GOLDENRULESFORC.O.O.LEVENTS
*Source: Accenture 2017 Loyalty Study
THEME
NIGHTS
• Old School Hip Hop
• Total Request
• Offbeat Holidays
One-of-a-Kind
GOLDENRULESFORC.O.O.LEVENTS
*Source: Accenture 2017 Loyalty Study
TASTING
EXPERIENCES
• Flight Night
• Artisan Spirits
Tastebuds
GOLDENRULESFORC.O.O.LEVENTS
*Source: Accenture 2017 Loyalty Study
LIVE
TRIVIA
• Host it Yourself
• Prizing is Everything
• Improve Midweek Biz
Teamwork
GOLDENRULESFORC.O.O.LEVENTS
BE
CHARITABLE
*72% recommend bars –
that support a good cause
• Guest Bartenders
• Charity Tap Handles
• Battle of Bands for Charity
• Charity Walk/Run After Party
Giving
GOLDENRULESFORC.O.O.LEVENTS
*Source: National Restaurant Association
BACK
TO
SCHOOL
• Bar Games 101
• Brewing Club
• Chef or Bartender Demos
GetSmart
GOLDENRULESFORC.O.O.LEVENTS
BARTENDER/CHEF
FACEOFF
• Bartender Mix-Off
• Chef vs. Chef
Competition
GOLDENRULESFORC.O.O.LEVENTS
• Promote Early + Often
• 52 Week Event Calendar
• Measure It!
B E S T P R O M O T I O N A L
H A C K S
FACEBOOK
INSTAGRAM
SNAPCHAT
• 4 in 5 on Facebook – 76% Daily
• 60% under 35 on Snapchat
• 40% of ALL Social Users on Instagram
Best Practices:
• Use Videos
• “Go Live”
BeSocial
LESSSTRESS,MOREROI.
MAXIMIZE
IN-VENUE
OPPORTUNITY
• Staff Invites
• Digital Signage
• Posters in Windows
• Banners/Lawn Signs
CaptureAttention
LESSSTRESS,MOREROI.
SET UP
A
STREET TEAM
• Flyering
• Contact Local Bloggers + Radio,
TV, Print
• Appearance by Local Celeb or
Social Influencer
GetOutThere
LESSSTRESS,MOREROI.
EMAIL
MARKETING
• “You’re Invited…” Personal, VIP
Emails
• Send to Loyalty Program
Members First
• Collect Emails: Waitstaff,
Facebook, Website
DirectAccess
LESSSTRESS,MOREROI.
• Set up a Template
• Use at Every Event
W A Y S T O P L A N F O R
S U C C E S S
SETUP
• Outline Goals + Measurement
• Floor Plan
• Staffing Plan
• Launch Promos
GetStarted
CREATEANEVENTCHECKLIST
STAFFING
• Security
• Bartenders/Servers
• Greeters to Build Relationships
• Kitchen Prep List
• Notify Staff
• Kickoff Meeting
HuddleUp
CREATEANEVENTCHECKLIST
MANAGEMENT
• Communication Flow Chart
• Worst Case Scenarios
• Capacity
PlanItOut
CREATEANEVENTCHECKLIST
RULES
&
REGS
• Be Careful with Contests!
• Avoid a “Lottery”: Chance,
Prize, Consideration
• Share Rules with
Staff/Participants
• Some States Regulate Happy
Hour/Bar Events
EnsureSuccess
CREATEANEVENTCHECKLIST
Let Us Know What's On Your Mind
Thank You
877-963-9200
Email@buzztime.com
619-512-2337
Email@taphunter.com
William Foody Matt O’Rourke

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18 Bar and Restaurant Entertainment Ideas

  • 1. 18 BEST WAYS TO PUT ENTERTAINMENT ON TAP IN 2018
  • 2. Matt O’Rourke Matt is the Product and Marketing Manager at TapHunter, driving new product innovation and marketing initiatives. He thrives on helping business grow by helping them improve their operations and marketing. Matt has worked in the restaurant and bar industry, as well as the live music and events software space. William Foody William is the Demand Generation Director at Buzztime. East Coast born and raised, William displays an innate passion for how things work, and for getting work done.
  • 3. Presentation Agenda Entertainment is Good Business In-Venue Entertainment 4 Best Promotional Hacks 4 Ways to Plan for Success
  • 4. 1) Increase Guest Satisfaction 2) Drive Spending 3) Inspire Loyalty 4) Boost Cover Counts E N T E R T A I N M E N T I S G O O D B U S I N E S S
  • 5. Experience INCREASE GUEST SATISFACTION rather spend money on an experience than items.* 61% of adults - ENTERTAINMENT+EVENTS *Source: National Restaurant Association 2017 State of the Industry
  • 6. DRIVE SPENDING will pay more for exclusive events.* 57% of millennials - Exclusive ENTERTAINMENT+EVENTS *Source: Accenture 2017 Loyalty Study
  • 7. INSPIRE LOYALTY more loyal if you provide unique experiences.* 47% of millennials - Unique ENTERTAINMENT+EVENTS *Source: Accenture 2017 Loyalty Study
  • 8. BOOST CROWD SIZE • A “reason” to come in • Create urgency • Midweek events create a “scene” Urgency ENTERTAINMENT+EVENTS
  • 9. • Competitive • One-of-a-Kind • Oversee • Limited I N - V E N U E E N T E R T A I N M E N T : G O L D E N R U L E S + 1 0 B E S T I D E A S
  • 10. TOURNAMENTS • Poker • Bar Game Olympics • Bracket Challenges Competition GOLDENRULESFORC.O.O.LEVENTS *Source: Accenture 2017 Loyalty Study
  • 11. TAP TAKEOVERS • Partner with Local Brewery • Brewer Or Rep On-Premises • “Swag” for Early RSVP’s Unique GOLDENRULESFORC.O.O.LEVENTS *Source: Accenture 2017 Loyalty Study
  • 12. LIVE MUSIC 2.0 Open Mic: “Gamify” It! ChangeTheNormal GOLDENRULESFORC.O.O.LEVENTS *Source: Accenture 2017 Loyalty Study
  • 13. MATCHMAKER • Stoplight Party • Speed Networking Happy Hour Connection GOLDENRULESFORC.O.O.LEVENTS *Source: Accenture 2017 Loyalty Study
  • 14. THEME NIGHTS • Old School Hip Hop • Total Request • Offbeat Holidays One-of-a-Kind GOLDENRULESFORC.O.O.LEVENTS *Source: Accenture 2017 Loyalty Study
  • 15. TASTING EXPERIENCES • Flight Night • Artisan Spirits Tastebuds GOLDENRULESFORC.O.O.LEVENTS *Source: Accenture 2017 Loyalty Study
  • 16. LIVE TRIVIA • Host it Yourself • Prizing is Everything • Improve Midweek Biz Teamwork GOLDENRULESFORC.O.O.LEVENTS
  • 17. BE CHARITABLE *72% recommend bars – that support a good cause • Guest Bartenders • Charity Tap Handles • Battle of Bands for Charity • Charity Walk/Run After Party Giving GOLDENRULESFORC.O.O.LEVENTS *Source: National Restaurant Association
  • 18. BACK TO SCHOOL • Bar Games 101 • Brewing Club • Chef or Bartender Demos GetSmart GOLDENRULESFORC.O.O.LEVENTS
  • 19. BARTENDER/CHEF FACEOFF • Bartender Mix-Off • Chef vs. Chef Competition GOLDENRULESFORC.O.O.LEVENTS
  • 20. • Promote Early + Often • 52 Week Event Calendar • Measure It! B E S T P R O M O T I O N A L H A C K S
  • 21. FACEBOOK INSTAGRAM SNAPCHAT • 4 in 5 on Facebook – 76% Daily • 60% under 35 on Snapchat • 40% of ALL Social Users on Instagram Best Practices: • Use Videos • “Go Live” BeSocial LESSSTRESS,MOREROI.
  • 22. MAXIMIZE IN-VENUE OPPORTUNITY • Staff Invites • Digital Signage • Posters in Windows • Banners/Lawn Signs CaptureAttention LESSSTRESS,MOREROI.
  • 23. SET UP A STREET TEAM • Flyering • Contact Local Bloggers + Radio, TV, Print • Appearance by Local Celeb or Social Influencer GetOutThere LESSSTRESS,MOREROI.
  • 24. EMAIL MARKETING • “You’re Invited…” Personal, VIP Emails • Send to Loyalty Program Members First • Collect Emails: Waitstaff, Facebook, Website DirectAccess LESSSTRESS,MOREROI.
  • 25. • Set up a Template • Use at Every Event W A Y S T O P L A N F O R S U C C E S S
  • 26. SETUP • Outline Goals + Measurement • Floor Plan • Staffing Plan • Launch Promos GetStarted CREATEANEVENTCHECKLIST
  • 27. STAFFING • Security • Bartenders/Servers • Greeters to Build Relationships • Kitchen Prep List • Notify Staff • Kickoff Meeting HuddleUp CREATEANEVENTCHECKLIST
  • 28. MANAGEMENT • Communication Flow Chart • Worst Case Scenarios • Capacity PlanItOut CREATEANEVENTCHECKLIST
  • 29. RULES & REGS • Be Careful with Contests! • Avoid a “Lottery”: Chance, Prize, Consideration • Share Rules with Staff/Participants • Some States Regulate Happy Hour/Bar Events EnsureSuccess CREATEANEVENTCHECKLIST
  • 30. Let Us Know What's On Your Mind Thank You 877-963-9200 Email@buzztime.com 619-512-2337 Email@taphunter.com William Foody Matt O’Rourke