SlideShare a Scribd company logo
How to choose the right strategy?
What is the math/calculation
involved?
Is the profit shown by math, the only
factor to select the right strategy?
THE PLAYER Dave Robinson
Category & Operations Manager
John Boot & Jesse Boot
Founders
• Get 3 for price of 2
• GWP – Gift with purchase
• Include a coupon worth 50p
Alternatives available:
What are the pros and cons of each of the
alternatives available?
Why should I select that alternative?
To select a sales promotion strategy, which will:
• Drive sales volumes
• Trade up consumers from lower-value brands
while retaining or building brand equity.
This strategy selected will have immediate effect on cost, sales and long term implications for
brands involved.
Boots company
• Jesse Boot established Boots in 1883
• Provides health and beauty products and
services.
• Aim: To be the LARGEST, BEST and
CHEAPEST
Boots Services
• Boots opticians
• Boots for Men
• Insurance services and initiatives in
Dentistry, Chiropody.
• Beauty and Healthcare products
Products are exported to more than 130 countries.
Boots stores are established in Ireland, Thailand and Taiwan
Boots Marketing Strategy
To create brand awareness and an emotional attachment
between consumer and the brand.
Use Celebrity endorsements:
Price per unit licensing fee for the use of celebrity‘s brand name.
Boots relation with
Hairdressers
• The relationship with boots was lucrative for
hairdressers.
• It gave them access to a large percentage of UK
consumers through Boots 1300 stores.
Boots Products or Brands
Boots worked with celebrities to design
formulations that were functionally better
than existing brands.
• Charles Worthington
Market awareness : Medium
Products:
 Styling Products: Shampoo, Conditioner, Spray, Balm, Mousse, Glosser, Serum, Gel,
Putty, Wax, Makeover kit
 Hair brush, Face wash, Face scrub
 Men’s Range: Shave foam, Shave Gel, After shave, Deodorant.
• John Frieda
Market awareness: Strong
Products:
 Styling Products: Shampoo, Conditioner, Spray, Mousse, Glosser, Hair cream,
Serum, Gel, Styling foam, Hair lotion
• Nicky Clarke
Market awareness: Medium
Products:
 Styling Products: Shampoo, Conditioner, Spray, Balm, Mousse
 Hair dryer
• Umberto Giannini
Market awareness: Low
Products:
 Styling Products: Shampoo, Conditioner, Spray, Mousse, Jelly, Glosser, Hair cream,
Serum, Wax
 Hair powder, Hair color
• Toni & Guy
Market awareness: Strong
Products:
 Styling Products: Shampoo, Conditioner, Spray, Balm, Mousse, Hair cream, Serum,
Putty
 Hair brush, Hair comb, Hair rollers
• Trevor Sorbie
Market awareness: Medium
Products:
 Styling Products: Shampoo, Conditioner, Spray, Balm, Mousse, Glosser, hair cream,
Serum, Gel
 Hair dryer, Hair brush, Hair comb, Barber’s clipper, Straightening iron, Heat rollers,
Face wash
 Men’s Range: Beard softener, Shave oil, Shave Gel, After shave, Shower Gel,
Deodorant, Eau de toilette, Hair wipe, Lip balm.
• Lee Stafford
Market awareness: Low
Products:
 Styling Products: Shampoo, Conditioner, Spray, Balm, Shaper, Mousse
UK Market
Competitors
Brand Loyalty
Consumer Behavior
Boots at present
UK Market
Sales of the brand was directly proportional to
amount of advertising expenditure.
UK Market
60 major hair care products brands with none of them
having more than 9% market share.
UK Market
Severe price competition => Volume would grow
more quickly than value!
Competitors
• Procter & Gamble
Competitors
• Alberto-Culver
Competitors
• L’OREAL
Competitors in super market
segment
Competitors in super market
segment
Competitors in super market
segment
Competitors in super market
segment
Brand Loyalty
Consumers were not very brand loyal because of
3 reasons
• Belief that changing shampoo brands produced better results than
continually using the same brand
• Changing preferences
• It was difficult for customers to identify meaningful difference between
the various brands
Consumer Behavior
• Consumers who purchased professional brands
were largely fashion conscious i.e. women
belonging to 20 to 35 age
Consumer Behavior
• Other consumers bought basic products for daily use
and premium products for special occasions.
Boots… at present
• Missed on maximizing
profits because it had not
been able to sufficiently link
its name with its products
Boots… at present
• Target market: Current Boots consumers and
existing purchasers of mass market brands.
Boots… at present
Marketing:
• No media advertising budget
• Highlighted in flyers
distributed by the store
• Signage within the store to
promote offer
Selling price of the product is ₤4
Average retail margin = 40%
Retail Price = ₤ 2.4
Cost to manufacturer assuming 10% margin
= ₤ 2.18
3 for 2
This would enable buyers to buy 3 products at the
price of 2 products.
Estimated Sales increase: 300%
Manufacturing cost for 300 products = 300 x ₤ 2.81
= ₤ 654.54
Income for 300 products = income of 200 products because of
this offer = 200 x ₤ 4 = ₤ 800
Total Profit = ₤ 154.46 Profit per bottle = ₤ 0.485
GWP (Gift with
purchase)
A product sample will be given along with a regular
purchase
Estimated sales increase = 170%
Manufacturing cost for 170 products = 170 x ₤ 2.81
= ₤ 370.6
Overall cost for 170 products including packing cost of 93p
per unit = ₤ 528.7
Income for 170 products = 170 x ₤ 4 = ₤ 680
Total Profit = ₤ 151.3 Profit per bottle = ₤ 0.89
On pack
coupon (50p Off)
50p Off option for customers. They would be able to
redeem during current store visit.
Estimated sales increase = 150%
Manufacturing cost for 150 products = 150 x ₤ 2.81
= ₤ 327
Income for 150 products = 150 x ₤ 4 = ₤ 600
Total Profit = ₤ 273 Profit per bottle = ₤ 1.82
• Maximum sales is from 3 for 2 strategy
• Maximum profits are from 50p off strategy
To select a sales promotion strategy, which will:
• Drive sales volumes
• Trade up consumers from lower-value brands
while retaining or building brand equity.
Recall Dave Robinson’s target?
To increase sales and customer base
So profit is not the criteria to select the right
strategy..!
SummarySUMMARY
The right choice at the right time || Boots: Hair care sales promotion

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The right choice at the right time || Boots: Hair care sales promotion

  • 1.
  • 2. How to choose the right strategy? What is the math/calculation involved? Is the profit shown by math, the only factor to select the right strategy?
  • 3. THE PLAYER Dave Robinson Category & Operations Manager John Boot & Jesse Boot Founders
  • 4. • Get 3 for price of 2 • GWP – Gift with purchase • Include a coupon worth 50p Alternatives available:
  • 5. What are the pros and cons of each of the alternatives available? Why should I select that alternative?
  • 6. To select a sales promotion strategy, which will: • Drive sales volumes • Trade up consumers from lower-value brands while retaining or building brand equity. This strategy selected will have immediate effect on cost, sales and long term implications for brands involved.
  • 7.
  • 8. Boots company • Jesse Boot established Boots in 1883 • Provides health and beauty products and services. • Aim: To be the LARGEST, BEST and CHEAPEST
  • 9. Boots Services • Boots opticians • Boots for Men • Insurance services and initiatives in Dentistry, Chiropody. • Beauty and Healthcare products Products are exported to more than 130 countries. Boots stores are established in Ireland, Thailand and Taiwan
  • 10. Boots Marketing Strategy To create brand awareness and an emotional attachment between consumer and the brand. Use Celebrity endorsements: Price per unit licensing fee for the use of celebrity‘s brand name.
  • 11. Boots relation with Hairdressers • The relationship with boots was lucrative for hairdressers. • It gave them access to a large percentage of UK consumers through Boots 1300 stores.
  • 12. Boots Products or Brands Boots worked with celebrities to design formulations that were functionally better than existing brands.
  • 13. • Charles Worthington Market awareness : Medium Products:  Styling Products: Shampoo, Conditioner, Spray, Balm, Mousse, Glosser, Serum, Gel, Putty, Wax, Makeover kit  Hair brush, Face wash, Face scrub  Men’s Range: Shave foam, Shave Gel, After shave, Deodorant.
  • 14. • John Frieda Market awareness: Strong Products:  Styling Products: Shampoo, Conditioner, Spray, Mousse, Glosser, Hair cream, Serum, Gel, Styling foam, Hair lotion
  • 15. • Nicky Clarke Market awareness: Medium Products:  Styling Products: Shampoo, Conditioner, Spray, Balm, Mousse  Hair dryer
  • 16. • Umberto Giannini Market awareness: Low Products:  Styling Products: Shampoo, Conditioner, Spray, Mousse, Jelly, Glosser, Hair cream, Serum, Wax  Hair powder, Hair color
  • 17. • Toni & Guy Market awareness: Strong Products:  Styling Products: Shampoo, Conditioner, Spray, Balm, Mousse, Hair cream, Serum, Putty  Hair brush, Hair comb, Hair rollers
  • 18. • Trevor Sorbie Market awareness: Medium Products:  Styling Products: Shampoo, Conditioner, Spray, Balm, Mousse, Glosser, hair cream, Serum, Gel  Hair dryer, Hair brush, Hair comb, Barber’s clipper, Straightening iron, Heat rollers, Face wash  Men’s Range: Beard softener, Shave oil, Shave Gel, After shave, Shower Gel, Deodorant, Eau de toilette, Hair wipe, Lip balm.
  • 19. • Lee Stafford Market awareness: Low Products:  Styling Products: Shampoo, Conditioner, Spray, Balm, Shaper, Mousse
  • 20. UK Market Competitors Brand Loyalty Consumer Behavior Boots at present
  • 21. UK Market Sales of the brand was directly proportional to amount of advertising expenditure.
  • 22. UK Market 60 major hair care products brands with none of them having more than 9% market share.
  • 23. UK Market Severe price competition => Volume would grow more quickly than value!
  • 27. Competitors in super market segment
  • 28. Competitors in super market segment
  • 29. Competitors in super market segment
  • 30. Competitors in super market segment
  • 31. Brand Loyalty Consumers were not very brand loyal because of 3 reasons • Belief that changing shampoo brands produced better results than continually using the same brand • Changing preferences • It was difficult for customers to identify meaningful difference between the various brands
  • 32. Consumer Behavior • Consumers who purchased professional brands were largely fashion conscious i.e. women belonging to 20 to 35 age
  • 33. Consumer Behavior • Other consumers bought basic products for daily use and premium products for special occasions.
  • 34. Boots… at present • Missed on maximizing profits because it had not been able to sufficiently link its name with its products
  • 35. Boots… at present • Target market: Current Boots consumers and existing purchasers of mass market brands.
  • 36. Boots… at present Marketing: • No media advertising budget • Highlighted in flyers distributed by the store • Signage within the store to promote offer
  • 37.
  • 38. Selling price of the product is ₤4 Average retail margin = 40% Retail Price = ₤ 2.4 Cost to manufacturer assuming 10% margin = ₤ 2.18
  • 39. 3 for 2 This would enable buyers to buy 3 products at the price of 2 products. Estimated Sales increase: 300% Manufacturing cost for 300 products = 300 x ₤ 2.81 = ₤ 654.54 Income for 300 products = income of 200 products because of this offer = 200 x ₤ 4 = ₤ 800 Total Profit = ₤ 154.46 Profit per bottle = ₤ 0.485
  • 40. GWP (Gift with purchase) A product sample will be given along with a regular purchase Estimated sales increase = 170% Manufacturing cost for 170 products = 170 x ₤ 2.81 = ₤ 370.6 Overall cost for 170 products including packing cost of 93p per unit = ₤ 528.7 Income for 170 products = 170 x ₤ 4 = ₤ 680 Total Profit = ₤ 151.3 Profit per bottle = ₤ 0.89
  • 41. On pack coupon (50p Off) 50p Off option for customers. They would be able to redeem during current store visit. Estimated sales increase = 150% Manufacturing cost for 150 products = 150 x ₤ 2.81 = ₤ 327 Income for 150 products = 150 x ₤ 4 = ₤ 600 Total Profit = ₤ 273 Profit per bottle = ₤ 1.82
  • 42. • Maximum sales is from 3 for 2 strategy • Maximum profits are from 50p off strategy
  • 43. To select a sales promotion strategy, which will: • Drive sales volumes • Trade up consumers from lower-value brands while retaining or building brand equity. Recall Dave Robinson’s target? To increase sales and customer base
  • 44. So profit is not the criteria to select the right strategy..!
  • 45.