There are two main types of project change: change control and change management. Change control involves having a plan and process for handling changes to project requirements and scope. It is important to measure any changes against the project baseline and always communicate changes to stakeholders. Change management focuses on managing the people side of change. It involves identifying potential responses to change, communicating benefits to audiences, and using models like Kotter's 8 steps for leading change to help ensure success. Successful projects plan for and manage both types of change.

1. Project Management 4. Managing Project Change

2. Week 4

3. Managing project change

4. In Project Management

5. There are 2 Types of change (that we talk about)

6. Change Control Change Management &

7. Change Control

8. You had a plan

9. Now things are changing

10. What are you going to do?

11. What are ____________ going to do? you

12. 2% requirements creep per month ( www.IAG.biz , 2008)

13. baseline control communicate value

14. Measure change against your baseline http://www.flickr.com/photos/jsome1/477085398/

15. Control the change with a process http://www.flickr.com/photos/m-c/181007636/

16. Communicate, always communicate

17. What’s the value of the change? http://www.flickr.com/photos/noahwesley/120499365/

18. The other type of change

19. Change management

20. People Change management

21. http://flickr.com/photos/hlthenvt/401556761/sizes/l/

22. Managing Change Organizational Change Organizational Culture Project Manager and Change Avoiding Failure

23. http://www.flickr.com/photos/hotteaapparel/2196486642/

24. Timing is everything Scheduling projects to not all hit the users at once

25. Volume of change Change fatigue

26. http://en.wikipedia.org/wiki/Technological_singularity

27. Why change? SWOT

28. Responses to change Make a list of positive and negative responses - +

29. How do you feel when you have to tell others things are changing?

30. How do you feel when you are told things are changing?

31. John Kotter’s 8 steps Establish a sense of urgency Create a coalition Develop a clear vision Share the vision Empower people to clear obstacles Secure short-term wins Consolidate and keep moving Anchor the change

32. Invite people to participate

33. Customers who get a chance to complain and are then satisfied are more loyal than customers who have never had a problem.

34. resistance

35. culture

36. Figure 1.3 Organisational cultures (Cadle & Yates, 2005, p7)

37. Figure 1.4 Sociability/solidarity matrix (Cadle & Yates, 2005, p9)

38. Figure 3.7 Key dimensions defining and organizations culture (Gray & Larson, 2006, p74)

39. Figure 3.9 Cultural dimensions of and organization supportive of project management (Gray & Larson, 2006, p76).

40. The pm as a change agent

41. Project success depends on change

42. Stages in a change program: Launching the project Winning hearts and minds Skilling the end-users After go-live

43. aa bb cc identify audiences and the actions you want identify the barriers which audiences have and tell them about the benefits that will result choose communication channels and controls that you will use to check understanding

44. adkar a d k a r

45. 10steps

46. Kotter’s 8 steps

47. Successful projects have planned for change

48. Someone is accountable for change management

50. http://www.flickr.com/photos/jsome1/477085398/ http://www.flickr.com/photos/m-c/181007636/ http://www.flickr.com/photos/felipearte/44808639/ http://www.flickr.com/photos/noahwesley/120499365/ http://www.flickr.com/photos/hotteaapparel/2196486642/ http://flickr.com/photos/hlthenvt/401556761/sizes/l/

51. BetterProjects.net Title page pic care of carf & CC @ Flickr http://flickr.com/photos/beija-flor/823940255/