The document discusses the process of communication. It defines communication as conveying information such that the message is received and understood. The basic communication process involves a sender, receiver, message, encoding, channel, decoding, and feedback. It identifies key elements of the communication process, including the sender who intends to convey a message, the ideas or content being communicated, encoding the ideas into symbols, selecting a communication channel, the receiver who receives the message, decoding the symbols back into ideas, and feedback to ensure understanding.