This document summarizes the activities of the Business Intelligence Community of Practice (BI CoP) at Airlines Reporting Corporation (ARC). It discusses how the BI CoP was re-launched in 2015 to bring more value to participants through improved formats and aligning initiatives. The BI CoP now has over 40 active members from 12 departments and receives $20,000 annual funding. It hosts major events quarterly that attract internal and external speakers. The BI CoP has increased knowledge sharing and collaboration across ARC and helped shift mindsets towards innovation. Its future focus areas include incorporating new technologies and fostering product innovation.
The Power of a CoP: How an ARC Business Intelligence Community Advanced Knowledge Sharing
1. Airlines Reporting Corporation
KMI Showcase 2019
Shitalkumar Sabne
The Power of a CoP: Influence, Innovation, and
Shared Value
Madison Jaronski
Enterprise Knowledge
5. About Airlines Reporting
Corporation
Legacy of Trust:
ARC operates at high volume, settling more than $94 billion in
transactions between airlines and travel agencies each year.
ARC has become the single record of truth for data collection of airline
ticket transactions, covering approximately 60 percent of the world’s
passenger air tickets.
Mission:
Advancing and unifying the global air travel community by delivering
trusted solutions, proven expertise and flexible technology.
Travel Agencies
Airlines
Corporations
Other Data Users
Our Customers
9. BI CoP Current State
40+ Active Members
12 Departments
Up to $20K Funding Per Year
3-4 Major Events Per Year
Executive Team Support and Visibility
Measuring the Success in the last 36 months
2019 Goals
CoP Charter
Monthly BI CoP
Meetings
Hack-a-Thon
Knowledge Fair
Field Trip
13. January 1
Knowledge
Fair
February 1 March 1 April 1 May 1 June 1 July 1 August 1 September
1
October 1
ARC BI CoP 2019 Roadmap
Meeting & Event Roadmap
FieldTripHack-A-ThonBICoP
November 1 December 1
2019 Knowledge
Fair
Monthly BI CoP
Design
Thinking | IDO
Presentation
Big Data in
Business
Agile
Methodologies
Future
State
Tools
AI &
Knowledge
Graphs
Data
Visualizati
on
Block
Chain
2019 Hack-A-
Thon
BI CoP
Field Trip
BI CoP
Field Trip
Secure
Event
Budget
Develop
Event
Plan
Develop
Marketing
Strategy
Identify
Partners
Identify
Judges
Secure
Resources
Secure
Event
Budget
Develop
Event Plan
Develop
Marketing
Strategy
Secure
Venue
Identify
Presenters and
SMEs
Identify
Volunteers
Contact Field
Trip Location
Finalize Date and
Time
Customer
Experience |
NDC & One
Order
14. Success is no accident. It is hard work, perseverance,
learning, studying, sacrifice and most of all, love of
what you are doing or learning to do.
- Pele
14