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U NLOCKING
YOUR PEOPLE




RANDY PHILLIPS
REDPOINT LEADERSHIP GROUP
COMMON LEADERSHIP PERFORMANCE - LOCKS


1. Paper Lions (All Star Team)

2. Bottlenecks (In Key Positions)

3. Culture Clash

4. Elegant Solution   (in search of a problem…)


5. Talent Transfer (Reverse Orbit)
SUREFIRE ROADMAP TO INCREASED PROFITABILITY



 High Performance Leadership

10 Steps to Unlock Your People


      Talent-Building Tools

 Ignite Your Team in Five Weeks
HIGH PERFORMANCE TEAMS


If you know how
to build a hot
fire – you already
know how to
develop a high
performance
team.
FUEL FOR HIGH PERFORMANCE TEAMS


            Targeted                                         Personal
                &         Target                Role           Path
            Mission       Focus              Engagement         to
             Driven                                           Value



  Unique                                                         Connected
  Drivers                                                          Group
                Personal                           Decision
     &                                                             Clarity
                 Energy                            Fluency
Motivational
                                                                  Complete
 Designs                                                          Decision
                                   Operational                     Styles
                                    Cadence
                       Sustained                 Resources
YOUR SURE-FIRE ROADMAP




      If you know how to build a hot fire – you
already know how to develop a high performance team .
YOUR SURE-FIRE ROADMAP




              If you know how to build a hot fire – you already
               know how to develop a high performance team.
YOUR SURE-FIRE ROADMAP
                                Role Engagement
                                  = The TINDER




                   Decision
                    Fluency
                  = The Match
                    or Spark




                      Target
                      Focus
                       = The
                    KINDLING
                                      If you know how to build a hot fire – you already
                                       know how to develop a high performance team.



Personal Energy                             Cadence/Work-flow
= The AIR FLOW                                 = Fuel (logs)
YOUR SURE-FIRE ROADMAP
                                Role Engagement
                                  = The TINDER




                   Decision
                    Fluency
                  = The Match
                    or Spark




                      Target
                      Focus
                       = The
                    KINDLING
                                      If you know how to build a hot fire – you already
                                       know how to develop a high performance team.



Personal Energy                             Cadence/Work-flow
= The AIR FLOW                                 = Fuel (logs)
#1        SET YOUR LEADERSHIP FRAMEWORK




    Recipe Method                Mission Formula
Status   Key Ingredients
                                    Ingredient/
         Efficiency                    Effort
         Innovation                     +
         Income                      Recipient/
                                     Problem
         Market Share
                                        =
         Product Dev.                 Impact/
         Quality                      Reward
#1        SET YOUR LEADERSHIP FRAMEWORK




    Recipe Method                Mission Formula
Status   Key Ingredients
                                    Ingredient/
         Efficiency                    Effort
         Innovation                     +
         Income                      Recipient/
                                     Problem
         Market Share
                                        =
         Product Dev.                 Impact/
         Quality                      Reward
#1   SET YOUR LEADERSHIP FRAMEWORK
#2   ELEVATE DISCOVERY
#2   ELEVATE DISCOVERY
DECISION FLUENCY


 The ability to
 communicate clearly and
 interact capably in these
 ways:
 DIVERSE -UNDERSTANDING
 INTERACTIVE – THOUGHT
 GROUP-DIALOGUE
 COLLABORATIVE -DECISIONS
4 Types of Decision Fluency


Contextual     Relational    Strategic   Functional
 Thinker        Thinker      Thinker      Thinker




Concepts &     Emotional     Goals &      Plans &
Information   Intelligence   Targets      Process

 Teacher       Counselor     Director     Coach
Researcher     Networker     “Closer”    Tactician




 WHAT?          WHO?         WHEN?       HOW?
#3    FACILITATE ROLE ENGAGEMENT


  The personal
  connection that each
  team member has:
 WITHIN A CONTEXT
 STIMULATING A
  SITUATIONAL ROLE
 SENSING UNIQUE VALUE
 IGNITING ACTION
#3      FACILITATE ROLE ENGAGEMENT


Contextual Decision Makers
Question        WHAT?
Focus           Ingredients
Speed           Measured
Gains           Accuracy
Gaps            Timing
Rubs            Performance
Often           Highly Sensory
#3      FACILITATE ROLE ENGAGEMENT


Relational Decision Makers
Question        WHO?
Focus           Emotions
Speed           Decreased
Gains           Collaboration
Gaps            Strategy
Rubs            Accountability
Often           Open Doors
#3   FACILITATE ROLE ENGAGEMENT


             Strategic Decision Makers
             Question   WHEN?
             Focus      Outcomes
             Speed      Sprint
             Gains      Achievement
             Gaps       Quality
             Rubs       Sustainability
             Often      Highly Disciplined
#3   FACILITATE ROLE ENGAGEMENT


             Functional Decision Makers
             Question   How?
             Focus      Process
             Speed      High
             Gains      Quality
             Gaps       Efficiency
             Rubs       Finishing
             Often      Curious
#3   FACILITATE ROLE ENGAGEMENT




             LEADERSHIP
                ROLE




Action                         Connection

                Position
#4
     FOCUS YOUR TARGET


             Targets & End Results
             When focus is sharp –
             everyone knows:
            THE   SHAPE OF A   “WIN”

            TIMETABLE FOR      SUCCESS

            ATTAINABLE REWARDS

            STRATEGIC   DIRECTION
#4
                   FOCUS YOUR TARGET


    “As-Is’
   becomes           Context?
   “To Be”.

  Targets are a
                                  Leadership
 function of the     Resources
                                    Focus
   ammunition            ?




A natural rhythm
                      Timing?
or time factor…
#4
     FOCUS YOUR TARGET
#5
         UNLEASH PERSONAL ENERGY

Created by ”drivers”
that motivate each
member of a team
to be uniquely
productive .
Sustained energy
requires
motivational
diversity.
#5
               UNLEASH PERSONAL ENERGY


                100 %         DRIVERS

                                     65 %

                           25 %

                              10 %
Energy Mix

Image/Vision

Qualitative
Contribution

People
#5
                UNLEASH PERSONAL ENERGY


               Contextual    Relational   Strategic   Functional


      Driver     Mastery        Trust     Outcome       Quality



Comfort Zone   Ingredients    Dialogue      Image      Process



                 Time                      Quality
                              Emotion                  Finishing
 Road Blocks     Detail                    Comfort
#5
     UNLEASH PERSONAL ENERGY
#6
     SPONSOR WORK-FLOW



             The collaborative
             flow that a
             leadership team
             experiences
             when sustained
             effectiveness is
             made possible.
OPERATIONAL CADENCE




  Timing                 Delivery

            TEAM-BUILT
            OPERATING
              PLAN
  Targets                Resources
Operational Cadence

                             Energy cycle

Specs




  Value
Extension




                                        Strategic Initiatives
                Dashboard
Operational Cadence


                      PASSION


      PROGRESS                       CONFIDENCE




                 HIGH PERFORMANCE
                  TEAMS GENERATE
CLARITY
                 TANGIBLE RESULTS.
#7
     MINE FOR CONFLICT


          Sparks are created by
          friction that comes out of
          thoughtful and passionate
          dialogue. A team that
          learns to trust the leader
          and each other—will ignite
          a spark that can be fanned
          in to flame and heated all
          the way to glowing
          embers.
#7
     MINE FOR CONFLICT
#8
     INCREASE DECISION FLUENCY
     Fluency Assessment Tool
#8
     INCREASE DECISION FLUENCY
                      Fluency Assessment Matrix
#8
     INCREASE DECISION FLUENCY
#9
      CELEBRATE ACHIEVEMENT


     Catch them doing
     something right &
      bring heightened
      attention to the
            work.
#9
        CELEBRATE ACHIEVEMENT


     Humor covers a multitude
       of ills and laughter is
      a spontaneous form of
        celebration that is
        unparalleled in the
      energy that it provides.
#9
      CELEBRATE ACHIEVEMENT


   Never reward someone for
    simply trying hard. Define
 success with specific terms and
       when achievement is
 celebrated—be sure to provide
  highly specific praise for the
      excellent performance.
#9
      CELEBRATE ACHIEVEMENT



      What you
      measure is
     what you get!
#9
       CELEBRATE ACHIEVEMENT



     Praise in Public
       and Punish
        in Private
#10
         PROMOTE GROWTH


      1. Performance-driven culture


      2. Effective managers


      3. High employee utilization


      4. High employee effectiveness


      5. Encouraging innovation
IGNITE YOUR TEAM IN 5 WEEKS

         #1
              Interview Each Team Member
                      for 90 Minutes


        1. Asses your team fluency levels

        2. Discover individual fluencies

        3. Build discovery skills
IGNITE YOUR TEAM IN 5 WEEKS

         #2
              Connect Your People to Your
                    Mission/Vision


        1. Review role Assumptions

        2. Assign roles for every project

        3. Train your team to understand
           the dynamic nature or leadership
           roles.
IGNITE YOUR TEAM IN 5 WEEKS

         #3
                Establish Measurable
                    Team Goals


        1. Establish productivity time loops
           from immediate to long term.

        2. Generate mission metrics

        3. Review performance at every
           team gathering
IGNITE YOUR TEAM IN 5 WEEKS

         #4    Build Your “Energy Pump”


        1. Research and identify the
           incentives that match your team.

        2. Determine cultural requirements

        3. Facilitate the team’s selection of
           an “Energy Czar”.
IGNITE YOUR TEAM IN 5 WEEKS

         #5
                   Frame Your Cadence
                        Calendar


        1. Determine your planning cycles:
          monthly, quarterly & annually

        2. Reserve time/space for an off-
           site planning event.

        3. Schedule Your:
          Team, Facilitator & Agenda
T HANK Y OU




REDPOINT LEADERSHIP GROUP
www.redpointleadership.com

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The Performance Puzzle 10 Steps To Unlock Your People With 5 Week Plan Vistage Seminar Final

  • 1. U NLOCKING YOUR PEOPLE RANDY PHILLIPS REDPOINT LEADERSHIP GROUP
  • 2. COMMON LEADERSHIP PERFORMANCE - LOCKS 1. Paper Lions (All Star Team) 2. Bottlenecks (In Key Positions) 3. Culture Clash 4. Elegant Solution (in search of a problem…) 5. Talent Transfer (Reverse Orbit)
  • 3. SUREFIRE ROADMAP TO INCREASED PROFITABILITY High Performance Leadership 10 Steps to Unlock Your People Talent-Building Tools Ignite Your Team in Five Weeks
  • 4. HIGH PERFORMANCE TEAMS If you know how to build a hot fire – you already know how to develop a high performance team.
  • 5. FUEL FOR HIGH PERFORMANCE TEAMS Targeted Personal & Target Role Path Mission Focus Engagement to Driven Value Unique Connected Drivers Group Personal Decision & Clarity Energy Fluency Motivational Complete Designs Decision Operational Styles Cadence Sustained Resources
  • 6. YOUR SURE-FIRE ROADMAP If you know how to build a hot fire – you already know how to develop a high performance team .
  • 7. YOUR SURE-FIRE ROADMAP If you know how to build a hot fire – you already know how to develop a high performance team.
  • 8. YOUR SURE-FIRE ROADMAP Role Engagement = The TINDER Decision Fluency = The Match or Spark Target Focus = The KINDLING If you know how to build a hot fire – you already know how to develop a high performance team. Personal Energy Cadence/Work-flow = The AIR FLOW = Fuel (logs)
  • 9. YOUR SURE-FIRE ROADMAP Role Engagement = The TINDER Decision Fluency = The Match or Spark Target Focus = The KINDLING If you know how to build a hot fire – you already know how to develop a high performance team. Personal Energy Cadence/Work-flow = The AIR FLOW = Fuel (logs)
  • 10. #1 SET YOUR LEADERSHIP FRAMEWORK Recipe Method Mission Formula Status Key Ingredients Ingredient/ Efficiency Effort Innovation + Income Recipient/ Problem Market Share = Product Dev. Impact/ Quality Reward
  • 11. #1 SET YOUR LEADERSHIP FRAMEWORK Recipe Method Mission Formula Status Key Ingredients Ingredient/ Efficiency Effort Innovation + Income Recipient/ Problem Market Share = Product Dev. Impact/ Quality Reward
  • 12. #1 SET YOUR LEADERSHIP FRAMEWORK
  • 13. #2 ELEVATE DISCOVERY
  • 14. #2 ELEVATE DISCOVERY
  • 15. DECISION FLUENCY The ability to communicate clearly and interact capably in these ways:  DIVERSE -UNDERSTANDING  INTERACTIVE – THOUGHT  GROUP-DIALOGUE  COLLABORATIVE -DECISIONS
  • 16. 4 Types of Decision Fluency Contextual Relational Strategic Functional Thinker Thinker Thinker Thinker Concepts & Emotional Goals & Plans & Information Intelligence Targets Process Teacher Counselor Director Coach Researcher Networker “Closer” Tactician WHAT? WHO? WHEN? HOW?
  • 17. #3 FACILITATE ROLE ENGAGEMENT The personal connection that each team member has:  WITHIN A CONTEXT  STIMULATING A SITUATIONAL ROLE  SENSING UNIQUE VALUE  IGNITING ACTION
  • 18. #3 FACILITATE ROLE ENGAGEMENT Contextual Decision Makers Question WHAT? Focus Ingredients Speed Measured Gains Accuracy Gaps Timing Rubs Performance Often Highly Sensory
  • 19. #3 FACILITATE ROLE ENGAGEMENT Relational Decision Makers Question WHO? Focus Emotions Speed Decreased Gains Collaboration Gaps Strategy Rubs Accountability Often Open Doors
  • 20. #3 FACILITATE ROLE ENGAGEMENT Strategic Decision Makers Question WHEN? Focus Outcomes Speed Sprint Gains Achievement Gaps Quality Rubs Sustainability Often Highly Disciplined
  • 21. #3 FACILITATE ROLE ENGAGEMENT Functional Decision Makers Question How? Focus Process Speed High Gains Quality Gaps Efficiency Rubs Finishing Often Curious
  • 22. #3 FACILITATE ROLE ENGAGEMENT LEADERSHIP ROLE Action Connection Position
  • 23. #4 FOCUS YOUR TARGET Targets & End Results When focus is sharp – everyone knows:  THE SHAPE OF A “WIN”  TIMETABLE FOR SUCCESS  ATTAINABLE REWARDS  STRATEGIC DIRECTION
  • 24. #4 FOCUS YOUR TARGET “As-Is’ becomes Context? “To Be”. Targets are a Leadership function of the Resources Focus ammunition ? A natural rhythm Timing? or time factor…
  • 25. #4 FOCUS YOUR TARGET
  • 26. #5 UNLEASH PERSONAL ENERGY Created by ”drivers” that motivate each member of a team to be uniquely productive . Sustained energy requires motivational diversity.
  • 27. #5 UNLEASH PERSONAL ENERGY 100 % DRIVERS 65 % 25 % 10 % Energy Mix Image/Vision Qualitative Contribution People
  • 28. #5 UNLEASH PERSONAL ENERGY Contextual Relational Strategic Functional Driver Mastery Trust Outcome Quality Comfort Zone Ingredients Dialogue Image Process Time Quality Emotion Finishing Road Blocks Detail Comfort
  • 29. #5 UNLEASH PERSONAL ENERGY
  • 30. #6 SPONSOR WORK-FLOW The collaborative flow that a leadership team experiences when sustained effectiveness is made possible.
  • 31. OPERATIONAL CADENCE Timing Delivery TEAM-BUILT OPERATING PLAN Targets Resources
  • 32. Operational Cadence Energy cycle Specs Value Extension Strategic Initiatives Dashboard
  • 33. Operational Cadence PASSION PROGRESS CONFIDENCE HIGH PERFORMANCE TEAMS GENERATE CLARITY TANGIBLE RESULTS.
  • 34. #7 MINE FOR CONFLICT Sparks are created by friction that comes out of thoughtful and passionate dialogue. A team that learns to trust the leader and each other—will ignite a spark that can be fanned in to flame and heated all the way to glowing embers.
  • 35. #7 MINE FOR CONFLICT
  • 36. #8 INCREASE DECISION FLUENCY Fluency Assessment Tool
  • 37. #8 INCREASE DECISION FLUENCY Fluency Assessment Matrix
  • 38. #8 INCREASE DECISION FLUENCY
  • 39. #9 CELEBRATE ACHIEVEMENT Catch them doing something right & bring heightened attention to the work.
  • 40. #9 CELEBRATE ACHIEVEMENT Humor covers a multitude of ills and laughter is a spontaneous form of celebration that is unparalleled in the energy that it provides.
  • 41. #9 CELEBRATE ACHIEVEMENT Never reward someone for simply trying hard. Define success with specific terms and when achievement is celebrated—be sure to provide highly specific praise for the excellent performance.
  • 42. #9 CELEBRATE ACHIEVEMENT What you measure is what you get!
  • 43. #9 CELEBRATE ACHIEVEMENT Praise in Public and Punish in Private
  • 44. #10 PROMOTE GROWTH 1. Performance-driven culture 2. Effective managers 3. High employee utilization 4. High employee effectiveness 5. Encouraging innovation
  • 45. IGNITE YOUR TEAM IN 5 WEEKS #1 Interview Each Team Member for 90 Minutes 1. Asses your team fluency levels 2. Discover individual fluencies 3. Build discovery skills
  • 46. IGNITE YOUR TEAM IN 5 WEEKS #2 Connect Your People to Your Mission/Vision 1. Review role Assumptions 2. Assign roles for every project 3. Train your team to understand the dynamic nature or leadership roles.
  • 47. IGNITE YOUR TEAM IN 5 WEEKS #3 Establish Measurable Team Goals 1. Establish productivity time loops from immediate to long term. 2. Generate mission metrics 3. Review performance at every team gathering
  • 48. IGNITE YOUR TEAM IN 5 WEEKS #4 Build Your “Energy Pump” 1. Research and identify the incentives that match your team. 2. Determine cultural requirements 3. Facilitate the team’s selection of an “Energy Czar”.
  • 49. IGNITE YOUR TEAM IN 5 WEEKS #5 Frame Your Cadence Calendar 1. Determine your planning cycles: monthly, quarterly & annually 2. Reserve time/space for an off- site planning event. 3. Schedule Your: Team, Facilitator & Agenda
  • 50. T HANK Y OU REDPOINT LEADERSHIP GROUP www.redpointleadership.com