The document outlines a set of "culture directives" for a team that wants to create an impactful and sustainable company. The directives include talking to customers instead of guessing to solve problems, prioritizing customer impact over internal preferences, reducing scope before lowering quality for projects, sharing work early and often instead of waiting until it's perfect, staying curious and questioning assumptions, avoiding burnout by balancing work and personal life, and being inclusive to avoid homogenous thinking.

1. Culture Code

2. We’re a team of makers who want to create an
impactful and sustainable company.
To do that, we believe that we should follow
this set of "culture directives"

3. Talk to Customers
Instead of guessing, try talking directly to a
customer when you need to solve a problem.

4. Prioritize customer impact
Always try to prioritize doing things that
directly help customers over things that
make us feel good.

5. Reduce scope before quality
When making tradeoffs, always reduce the
size or scope of a project before its quality.

6. Share early and often
We have the tendency to hide our work until we
think it's perfect. Fight that urge and share your
work, data, and ideas early and often.

7. Stay curious
Never assume something is unchangeable.
Relentlessly seek the truth. Never assume someone
is attacking you for asking questions.

8. Don’t burn out
It's a marathon, not a sprint. Use your time
wisely, work hard while you're at work and
live well when you're not.

9. Be inclusive
Homogenous thinking can be dangerous.
Seek other viewpoints, experiences, and
backgrounds to enrich all the work you do