The document summarizes the Palm PAL Project at NC State University, which provided PDAs to staff in the Division of Student Affairs to increase their comfort with technology. Participants were paired with a "pal" for training and support. The project aimed to make staff more productive and able to advise students on technology uses. It served as a model for testing new technologies. Participants gained skills in using PDAs for tasks like email, calendars, note-taking and presenting. Hardware and software options were discussed. The presentation addresses implementing similar projects and getting buy-in for educational technology.