COMMUNICATION
 
MEANING
IMPORTANCE
CONCEPT
IT INVOLVES…
ELEMENTS OF COMMUNICATION
THE SENDER
MESSAGE THE MESSAGE
THE RECIEVER:  THE  AUDIENCE
COMMUNICATION PROCESS
COMPONENTS
EXAMPLE
 
TYPES
WHAT MAKES AN IMPRESSION….
6 C’S OF COMMUNICATION
 
POSTURE
FACIAL EXPRESSIONS
GESTURES
EYE CONTACT
MOVEMENTS
TOUCH
SMELL
APPEARANCE
SOUND
SHAKING HANDS
SILENCE
COMMUNICATION BARRIERS
Language barrier
Noise barrier
Functional barriers
Gender barrier
ESSENTIALS  OF  EFFECTIVE  COMMUNICATION
APPROPRIATE TONE
SELF-CONFIDENCE
ADEQUATE KNOWLEDGE
CLARITY OF THOUGHT
PROPER USE OF MEDIUM
ADAPTABILITY
ATTENTIVENESS
PATIENCE IN LISTENING
USING AIDS
THANKS