This document provides an overview of Accor, a global hospitality company. Some key details include: - Accor has 280,000 employees across 4,800 hotels and 704,000 rooms in 100 countries. - It operates 50 brands ranging from luxury to economy segments across hotels, home rentals, resorts, and more. - The document outlines Accor's brands and collections including Raffles, Sofitel, Fairmont, and others, highlighting the attributes of each brand. - It also discusses Accor's commitments to sustainability, diversity, and community impact through its Solidarity program.

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2. 280,000
Employees
in Accor Brands
4,800 Hotels
704,000 Rooms
100 Countries
50 Brands
of which
38 Hospitality Brands
from Luxury to Economy

3. LEADING THE HOSPITALITY REVOLUTION.
TODAY, WE ARE MORE THAN A HOTEL GROUP, WE ARE A HOLISTIC ECOSYSTEM OF
BRANDS, TALENTS AND SOLUTIONS, READY TO ENGAGE WITH THE FUTURE’S ENDLESS
POSSIBILITIES. ACCOR HAS AN OFFER TO BRING NEW LIFE TO THE WAY YOU LIVE,
WORK, PLAY, AND DO BUSINESS.
Live is our ever-expanding, industry-leading, global hospitality
portfolio. With luxury to economy, home-stays to resorts,
with almost 4,800 properties and more than 704,000 rooms
in 100 countries, 38 brands, Live brings together an unrivalled
collection of exciting, relaxing, elegant and personalised
guest experiences.
It is time to join the coworking revolution. MamaWorks and
Nextdoor’s inviting spaces allow you to work how you want when
you like, in the heart of cities. Alongside our thousands of meeting
and event venues in our hotels, this is the Accor world of Work.
Indulge yourself at a wellness centre. Sip a delightful drink.
Savour a delicious meal. Head out for a night on the town. Attend
a beautifully catered special event. Accor has a constantly
evolving assortment of ways to Play.
We drive our customers’ businesses in distribution, operations
and experiences with dynamic, services and solutions. Our Business
Accelerators boost performance, bringing our long experience to
every phase of development and ensuring success every step of our
shared journey.
WELCOME TO ACCOR.
LIVE LIMITLESS.

5. * As a percentage of total number of rooms of Accor
managed and franchised hotels, as of December 31, 2018.
1,625 HOTELS
146,900 ROOMS
115 HOTELS
37,800 ROOMS
275 HOTELS
61,600 ROOMS
1,085 HOTELS
212,300 ROOMS
380 HOTELS
58,900 ROOMS
1,320 HOTELS
186,500 ROOMS

6. employees
in Accor addresses
countries professions
Empowered talent

7. of employees
are under 35
employee
engagement rate
Follow our HR news on
Diversity network
members
schools and
universities
worldwide are Accor
partners
Regional
Academies
Managers-Trainers
certified by Accor Académie
job offers
on the Accor global
recruitment website
Empowered talent

8. Our passion for hospitality
goes beyond the walls of our hotels
Every day we welcome 630,000 guests, who stay and eat
at one of our 4,800 addresses. That’s 140 million towels
washed and 200 million meals served, each year.
DIVERSITY
Food waste:
-30%
by 2020
WATCH We Act
Together for Children
SUSTAINABLE
BUILDINGS
PLANT FOR THE
PLANET
1,000
by 2020
URBAN
VEGETABLE
GARDENS
100%
of renovated or new
hotels will be
low-carbon buildings
by 2020
HEALTHY &
SUSTAINABLE
FOOD IN OUR
RESTAURANTS
35%
of hotel General
Managers will be women
by 2020
1
tree is planted
every minute with
our reforestation
program
+90%
of hotels implement
our program against
child sexual exploitation

9. Our commitments
FOR 2020 AND BEYOND

10. Spreading hospitality of the heart
Solidarity AccorHotels supports the Group's employees with
their solidarity initiatives. It helps combat the economic and
social exclusion of vulnerable people through training and
vocational integration.
Figures as of February 1st, 2019
solidarity-accorhotels.com @Solidarity_AH
340
PROJECTS
supported
44
COUNTRIES
involved
20,000
EMPLOYEES
involved
220,000
direct and indirect
BENEFICIARIES
11
YEARS
of solidarity
Benin, Rescue & Hope

11. Accor. A remarkable choice
of over 4,800 properties
around the world from
luxury five-star palaces to
smart economy hotels,
exquisite home rentals to
full-service resorts. We are
dedicated to suit all desires
and needs and reinvent the
guest experience every day.
G L O B A L L Y

13. An Oasis for
the Well Travelled
A true pioneer of worldly elegance and
hospitality. An iconic brand where each Raffles
hotel offers gracious and discreet service,
delivering emotional luxury to well travelled.
Arriving at Raffles is a special experience. It is
warm, welcoming, generous in spirit and
unique to the destination. Legendary service
since 1887.
Raffles Singapore
13 hotels
2,201 rooms
11 countries
PIPELINE
981 rooms

14. A cosmopolitan icon for over
135 years, Orient Express
remains the very definition of
timeless luxury. This
legendary blend of exotic
opulence and rare refinement
will soon be transported to a
new global collection of Orient
Express hotels, taking
travellers on a new journey
into absolute sophistication.
PIPELINE
A collection of 10 properties by 2030
Asanctuary
for the senses
Banyan Tree offers peaceful havens to
rejuvenate the mind, body and soul in
awe-inspiring locations around the globe.
Each hotel allows guests to rediscover
the romance of travel, while enjoying
authentic and memorable experiences.
Journey to
elsewhere
banyantree.comorient-express.com
Banyan Tree Bangkok, Thailand
Banyan Tree Phuket, Thailand
U N E X P E C T E D · C A P T I V A T I N G
A V A N T - G A R D I S T · C U L T U R E D
R O M A N C E · A W E - I N S P I R I N G
S A N C T U A R Y · S U S T A I N A B I L I T Y
26 hotels
3,090 rooms
11 countries
PIPELINE
1,221 rooms

15. sofitel.com
Legendary addresses where heritage is infused with French Art de vivre.
Think legendary architecture and locations, luxurious experiences for ultimate
indulgence. Every stay is a part of a timeless story that is still unfolding.
Live the Legend
Sofitel LEGEND People’s
Grand Hotel Xian, ChinaSofitel LEGEND Santa Clara Cartagena, Colombia
E L E G A N T · H E R I T A G E · L E G E N D A R Y · T I M E L E S S
5 hotels 873 rooms 5 countries
Las Vegas, USA
South Beach, Miami, USA
South Beach, Miami, USA
H Y P E R - C U R A T E D & C U S T O M I Z E D
W A R M L Y W E L C O M I N G · D I V I N E L Y P R I V A T E
A nourishing resort
Delano offers modern
travelers that most rare and
coveted of experiences. It
redefines the luxury resort
experience with first-in-
class service and
customized guest
experiences that awaken
their curiosity, nourish their
senses and soul.
morganshotelgroup/delano.com
2 hotels
1,308 rooms
1 country, USA
PIPELINE
466 rooms

16. Fairmont Le Montreux Palace, Switzerland
C H A R I S M A T I C · T H O U G H T F U L
C H E R I S H E D · E X C E P T I O N A L
Unforgettable,
since 1907
At Fairmont, the passion is to
connect the guests to the very
best of destinations.
Fairmont offers guests
extraordinary places, created
by combining unique
architecture, expressive decor
and artistry, and magnificent
features. Add great service,
and the result is an
unforgettable guest
experience.
fairmont.com
76 hotels
30,276 rooms
26 countries
PIPELINE
7,017 rooms
A L W A Y S S U R P R I S I N G · P L A Y F U L W I T
E L E G A N T S O P H I S T I C A T I O N
Sophistication
with a playful wit
SLS is the home of the
extraordinary
experience. Culinary
artistry, theatrical
interiors, subversive
design touches and
unexpected
indulgences. From
giant metallic ducks to
a curated in-room bar
for “saints” and
“sinners”, no other
luxury hotel can boast
such a diversity, such
richness, such play.
6 hotels
2,557 rooms
2 countries
PIPELINE
2,048 rooms
SLSHotels.com

17. R E B E L L I O U S · P L A Y F U L · E N E R G I S E D · A U D A C I O U S
Feel the Pulse
A vivid cocktail of sophistication and style. An audacious burst of local energy that is
both luxurious and playful. An edge that sets the experience apart. It’s about being
the place to be and to be seen, connecting the like-minded.
sofitel.com
8 hotels
1,099 rooms
7 countries
PIPELINE
2,615 rooms
Sofitel London St James, United Kingdom
SO/ Berlin Das Stue, Germany SO/ St. Petersburg, Russia
sofitel.com
M O D E R N · C H I C
F R E N C H A R T D E V I V R E
J O I E D E V I V R E
Live the
French Way
Imagine modern, luxury hotels
where the essence of each
destination is artfully blended
with French Art de vivre to
create sophisticated and
exceptional experiences.
SOFITEL addresses are sought
after by modern voyageurs with
an innate sense of style.
121 hotels
30,588 rooms
43 countries
PIPELINE
3,837 rooms

18. C O M M U N I T Y · L U X U R Y C U L I N A R Y A N D M I X O L O G Y
E X P E R I E N C E · I N D I V I D U A L I T Y
A vibrant collection
of hotels with a bold spirit
that challenges and inspires
The House of Originals has historic and iconic hotels
with a spirit of innovation. Not following fashions, but
leading fashions.From nightlife, to design, culinary and
mixology, every hotel has this undying spirit and
promise of originality.
sbe.com/originals
4 hotels
1,540 rooms
2 countries
PIPELINE
170 rooms
Sanderson London, United Kingdom
Sanderson London, United Kingdom
Shore Club South Beach Miami, USA
Dedicated to offering traditional Turkish
hospitality and a unique spa experiences in the
finest surroundings and luxury ambiences,
Rixos provides an outstanding resort experience.
At Rixos, the all-inclusive is all-exclusive.
R E S O R T S · E N T E R T A I N M E N T · G O U R M E T · F A M I L Y F U N
23 hotels 8,556 rooms 7 countries
Rixos Premium Göcek, Turkey
rixos.com
Rixos The Land of Legends
Theme Park, Turkey
Unlimited wonders

19. Jane Street Townhouse II, New York, USA
With onefinestay, guests stay in distinctive private homes,
apartments and villas in sought-after destinations around the world
– with an unprecedented level of service and care. We’re bringing
our renowned hospitality to private rentals on a global scale.
onefinestay.com
T A I L O R E D · F R I E N D L Y · V E R I F I E D
5,000 homes
50 destinations
Tailoring each stay
effortlessly
Sentosa, Turks & Caicos
A leader in the
luxury
private rental
category
Personalized booking
experience
An unmatched portfolio
The best homes, the best service
Orsett Terrace, London, United Kingdom

21. A F R I C A N B O R N · C O N S E R V A T I O N · I N T I M A C Y · D I V E R S I T Y
An exceptional place
to find yourself
Mantis has unearthed a distinguished collection of
extraordinary destinations spanning every continent on
Earth. An authentic celebration of their locations, Mantis
properties are small and intimate or vast and complex, on a
sweeping African plain, bustling city, private tropical island
or frozen snowscape, each is an exceptional place for
guests to find themselves.
mantiscollection.com
29 hotels
578 rooms
11 countries
PIPELINE
321 rooms
Oceana Beach and Wildlife Reserve, South Africa
D E L I G H T F U L · S I N G U L A R · I N S P I R I N G · E N R I C H I N G
Stories that stay
21C combines contemporary art museum, boutique hotels and chef-driven restaurants.
MGallery is proud to welcome 21c Museum Hotels to its collection
MGallery is a collection of storied boutique hotels to discover the world
and beyond, providing a delightful and unique experience inspired by
the local essence of the hotel and its authentic story.
Harbour Rocks Hotel Sydney - MGallery, Australia
101 hotels
10,639 rooms
26 countries
PIPELINE
6,741 rooms
sofitel.accorhotels.com

22. Each boutique hotels takes design
inspiration from a contemporary
Australian artist. With original
artworks and editions adorning the
walls, the multifaceted art inspired
experience is complete with
dedicated art channels, art
libraries and art tours.
Sophistication and personalized
service, live a unique experience
at Art Series.
Creating unique
and inspired
experiences
R E F I N E D · C O N T E M P O R A R Y
E N G A G I N G
artserieshotels.com.au
The Johnson, Brisbane, Australia
The Chen, Box Hill, Australia
Park Avenue, New York, USA
South Beach, Miami, USA
A “must”
cultural
destination
Mondrian is a way of travel. With its groundbreaking
design and progressive programming it is a “must”
destination for locals or travelers. Mondrian is always
at the heart of the most exciting cultural scenes in the
world, serving up innovation and creativity for
everyone. Mondrian provides a playful framework so
that guests and locals alike can immerse themselves in
the culture of each city it inhabits.
C U L T U R A L C O N N O I S S E U R · D E S I G N I N N O V A T O R · P L U G & P L A Y
mondrianhotels.com
4 hotels
901 rooms
2 countries
PIPELINE
350 rooms
7 hotels
1,640 rooms
1 country, Australia
PIPELINE
290 rooms

23. Contemporary hotels
designed with the
quality and care of
Swiss hospitality. We
are Swiss at heart and
global by nature. We
offer guests the quality
of life, vitality and
peace of mind they
need to explore the
world and discover
life’s true rewards.
Life is a journey, Live it well
F U L L O F V I T A L I T Y · R E L I A B L E · R E C H A R G E D · A T E A S E
pullman.com
Hotels and resorts in tune with today’s mobile world, balancing peak performance
and personal well-being. A vibrant place where global nomads can feel at their very
best, whether on business or leisure.
Our world is your playground
P I O N E E R I N G · S T Y L I S H · A C C O M P L I S H E D · I N V I G O R A T E D
131 hotels
38,563 rooms
39 countries
PIPELINE
15,335 rooms
Pullman Berlin Schweizerhof, Germany
Swissôtel The Bosphorus Istanbul,Turkey
swissotel.com
Swissôtel Resort Bodrum Beach, Turkey
31 hotels
13,325 rooms
18 countries
PIPELINE
4,510 rooms
Pullman Bangkok King Power, Thailand

24. Let’s spend
the night together
At 25hours, we create individualized, made-to-measure hotels with personality in vibrant
cities. Every unique, playful 25hours hotel has a soul inspired by its location and shaped
by the art, culture, gastronomy and stories of its surroundings.
F U N · S T O R Y · D E M O C R A C Y · P R O F E S S I O N A L I S M
angsana.com
Angsana brings the adventure
back into travel whatever your age
or reason to visit. Intertwining
local chic and a vibrant fun-filled
atmosphere, Angsana offers
amazing destination playgrounds
across the world.
Sensing
the moment
B O N D I N G · V I B R A N T
L O C A L C H I C · A D V E N T U R E
13 hotels
1,630 rooms
8 countries
PIPELINE
2,818 rooms
Angsana Velavaru, The Maldives
12 hotels 1,828 rooms 3 countries
PIPELINE
1,184 rooms
25hours-hotels.com
25hours Hotel Bikini Berlin, Germany

25. Ibn Battuta Gate Dubai, United Arab Emirates
Mövenpick Hotel Sukumvit15 Bangkok, Thailand
Mövenpick is in the moments business. We
know small gestures can make all the
difference. So we do ordinary things in an
extraordinary way.
With a Swiss heritage stretching back to the
1940s, Mövenpick offers a unique blend of
contemporary city and resort hotels across
the globe and a rich 70 years culinary legacy
with no compromise on quality or
authenticity.
We make moments
I N T U I T I V E · G E N U I N E · H U M A N · W A R M
movenpick.com
88 hotels
21,605 rooms
25 countries
PIPELINE
13,579 rooms
Mövenpick Resort & Spa Jimbaran Bali, Indonesia

26. Grand Mercure Beijing Dongcheng, China Grand Mercure Xiamen Downtown, China
Midtown Miami, USA
Midtown Miami, USA
sbe.com/hydehotels
Hyde Hotels, Resorts &
Residences are intuitively
dialed into the desires of
the in-the-know; their
interests, aspirations and
tastes. This is a new kind
of hospitality, grounded in
the spirit of discovery, the
fantasy of nightlife and the
adventure of connection.
Hyde is more than a
brand, it’s a state of mind.
A hydeaway
for the
in-the-know
A N Y T H I N G C A N H A P P E N
P L A Y G R O U N D
A U T H E N T I C A L L Y
P E R S O N A L
1 hotel
60 rooms
1 country, USA
Around the world, Grand Mercure revisits the local culture with a fresh new take,
surprising and inspiring for our guests. Our hotels invite to a honest and contemporary
local immersion, whilst guaranteeing premium international standards.
Bringing Stories to Life
S I N C E R E · P R O U D · L O C A L L Y T A I L O R E D · C O N T E M P O R A R I L Y R E I N T E R P R E T E D
grandmercure.com
53 hotels 12,151 rooms 13 countries
PIPELINE
6,353 rooms

27. Peppers-Soul, Surfers Paradise, Australia
Irresistible hotels for selective
experiences in the most spectacular
destinations of Australia, New Zealand
and Indonesia. The Peppers brand,
which offers superb properties in the
countryside and vineyards, in
renowned seaside resorts and on
international golf courses, is
synonymous with refinement,
attention to the smallest details and
personalised service.
Remember when
I N D U L G E N T · R E J U V E N A T I N G ·
F L E X I B L E · M E M O R A B L E
27 hotels
4,085 rooms
3 countries
PIPELINE
893 rooms
peppers.com thesebel.com
Elegant, spacious, warm
and inspiring, The Sebel
apartments offer a range
of discreet and
personalized services and
offer the possibility of
meeting the destination.
Expect nothing less
E F F O R T L E S S L Y S O P H I S T I C A T E D · T R A V E L L E D · U P G R A D I N G L I V I N G · F R E E D O M
28 properties
1,980 apartments
3 countries
PIPELINE
526 apartments The Sebel Melbourne Flinders Lane, Australia
The Sebel Dockland, Australia

29. On Russell, Melbourne, Australia
Novotel New York Time Square, USA
Offering premium
accommodation with a warm
welcome in bustling cities and
favorite holiday destinations.
Whether you’re travelling on
business or relaxing with
family, you will feel right at
home with Mantra. With
hotels, resorts and apartments
on the coast and in the city,
you will always find the perfect
space in the ideal place.
Room
for everyone
P E R S O N A L · C A S U A L
T R U S T W O R T H Y · R E L A X E D
77 hotels
15,241 rooms
3 countries
PIPELINE
812 rooms
mantra.com.au novotel.com
Every Novotel is a destination in itself.
The natural and intuitive modern design gives our hotels a relaxed but
lively atmosphere, making each area the perfect spot for guests and locals
to have a drink, a bite to eat, work, play or just relax.
Time is on your side
C O M F O R T I N G & E N E R G I Z I N G D E S T I N A T I O N H O T E L S
R E L A X E D & L I V E L Y A T M O S P H E R E
526 hotels
103,105 rooms
60 countries
PIPELINE
29,380 rooms
 Novotel Paris Coeur d’Orly Airport, France

30. 810 hotels
104,969 rooms
64 countries
PIPELINE
28,435 rooms
Every Mercure is a portal to a destination. Its staff are genuinely knowledgeable about the city and
every detail of the decor tells a story about the location and its cultural heritage. But while every
Mercure hotel is unique, all share the same passion for high-quality services.
Locally Inspired
M O S T A U T H E N T I C E X P E R I E N C E · L O C A L L Y I N S P I R E D D E C O R A T I O N
G E N U I N E & E N T H U S I A S T I C P E O P L E
mercure.comMercure Surabaya, Indonesia
How do you stay away from home and enjoy real
at-home comfort while discovering a new city ?
Adagio Aparthotels offer functional apartments
with the advantage of dedicated hotel services
and natural hospitality.
The services of
hotels, the freedom
of apartment
U R B A N · C O M F O R T A B L E · F L E X I B I L I T Y
adagio-city.com
107 aparthotels
12,200 apartments
11 countries
PIPELINE
6,538 apartments
Mercure Kaliningrad, Russia
Adagio Aix-en-Provence, France

31. mamashelter.com
10 hotels
1,280 rooms
5 countries
PIPELINE
1,562 rooms
Mama is much more than somewhere to eat and sleep. It’s an urban kibbutz, a lively
place for meeting and sharing. Mama is like motherly love. It’s like being in her
arms, somewhere that feels good. Mama also feeds you like a mother, with
generous, unique dishes designed by fantastic chefs. Like a mother, Mama just
wants to take care of you!
Mama loves you
B E A U T I F U L · C H I C · A F F O R D A B L E · F U N A N D F R I E N D L Y
Mama Shelter Paris, France
Hotels.
Re-thought.
Tribe is a new kind of hotel. One that responds directly to
the desires and aspirations of the modern traveller. A
concept inspired by global journeys and uncompromising
vision to deliver a uniquely positioned, design driven hotel.
A refreshing and disruptive brand, Tribe challenges the
status quo with its edited hotel experience that makes it a
leader in the design-led affordable luxury sector. Modern
travellers, this hotel is for you. Welcome to Tribe.
C O N T E M P O R A R Y · D E S I G N - D R I V E N · A R T F U L L Y C U R A T E D
1 hotel
126 rooms
1 country, Australia
PIPELINE
1,152 rooms
Mama Shelter Belgrade, Serbia

33. BreakFree Moroccan, Australia
Hotels or spacious and
independent apartments, located
close to the most beautiful
beaches, lively city districts and
popular places for holidaymakers
or business travellers, our guests
enjoy unique locations,
unpretentious comfort and relaxed
service. It's the promise of a
BreakFree experience!
Give me a break
G R E A T V A L U E · G R E A T L O C A T I O N S
G R E A T B R E A K S
24 hotels
3,477 rooms
2 countries
breakfree.com.au ibis.com
ibis Saint-Quentin-en-Yvelines, France
ibis London Canning Town, United Kingdom
Comfort AND design. Vibrant atmosphere AND
time to chill. Tasty AND simple food. Coziness
AND fun. You can have it all. Because right next
door and all over the world, there is always an
ibis hotel to welcome you. We look after every
detail to make you feel at home.
So all you have to do… is relax AND enjoy.
We are open
V I B R A N T H O T E L S · C A R I N G P E O P L E
1,174 hotels
150,748 rooms
66 countries
PIPELINE
25,736 rooms
New lobby concept, Agora Designibis Barcelona, Spain

34. ibis budget Marne-la-Vallée Pontault Combault, France
ibis budget Cirebon, Indonesia
ibis Budget St Quentin en Yvelines, France
ibis.com
At ibis Styles, each hotel has
its own unique design, theme
and personality.
Creative and urban, our
eclectic hotels offer warm
service and stylish comfort.
Every little detail has been
thought out to live an
experience full of surprises,
for young and older kids.
Open to creativity
U N I Q U E H O T E L S , C R E A T I V E B Y D E S I G N
476 hotels
48,842 rooms
48 countries
PIPELINE
27,491 rooms
ibis.com
It is the best deal in town. An urban, contemporary
design. A cool, easy-going atmosphere.
Smart, comfortable rooms. Relaxed social spaces
that invite interaction. A hint of humour. And a
price/fun ratio that is impossible to beat.
Open to adventure
S T R E E T S M A R T H O T E L S
614 hotels
61,226 rooms
20 countries
PIPELINE
8,529 rooms
ibis Styles Konstanz, Germany
ibis Styles Tbilisi Center, Georgia
ibis Styles Roissy Charles de Gaulle,
France

35. BY 2020
8 open houses
1,602 beds
4 countries
hotelF1,
simplicity and freedom
#OnTheRoad
JO&JOE is a place that’s uniquely designed for millennials, locals
and travellers. It’s an Open House that’s lively, affordable and
caring. A place where guests are free to do just as they please!
Welcome to the Open House
C O O L · B L E N D E D · C A R I N G
hotelf1.com
L O W C O S T · D I S T I N C T I V E · F R I E N D L Y · T R U S T F U L
hotelF1 is dedicated to travellers on the road. For more than 30 years, our hotels have been
easy to find, convivial and at the cheapest rates. In the concept #OnTheRoad, hotelF1
enhances quality with new comfort and design. New services « à la carte » are launched to
let the guest personnalise and enrich its experience.
172 hotels
13,210 rooms
1 country, France
PIPELINE
273 rooms
The first Jo&Joe opened its doors in Hossegor, the second
address will welcome guests in Paris in April 2019.
JO&JOE Hossegor, France
JO&JOE Paris Gentilly, France
JO&JOE Hossegor, France

36. Rewards our guests & earns their loyalty
With genuine rewards and special attentions, our Loyalty programmes continue to build
stronger, more loyal and more profitable relationships between our hotels and our guests.
173 millions
Members of our
Loyalty programmes
2X
Clients stay twice
as often when the are
members
International
programmes
Thoughtful, generous, simple
145m
106m
18m
25m
2014 2015 20172016
5 m
100 m
40 m
4 m
70 m
32 m
173m
53 m
2018
120 m

37. Accor as a solution that
will Work for you if you
seek for modern
coworking spaces – with
offers and spaces to suit
everyone, from freelancers
to small businesses.
Thanks to a wide variety of
properties around the
world, we are also the best
place to host all your
meetings and events.
D I F F E R E N T L Y

38. M E E T I N G S & E V E N T S
26,000
EVENT ORGANIZERS ARE
MEMBERS OF THE
MEETING PLANNER
LOYALTY PROGRAM
MEETING PLANNER
Pullman London St Pancras, United Kingdom
Novotel London Canary Wharf, United Kingdom Pullman Wenzhou, China
+15,000
Meeting rooms
Over
2,400
Hotels
Over
700
Events a day
worldwide
With state-of-the-art
equipment, innovative
catering and bespoke
activities, our hotels, from
luxury to economy, ensure
that every business event
is a success for our guests.
Meeting all
your needs

39. Mama Works Cours Lafayette Lyon,France
Mama Works Cours Lafayette Lyon,France
Mama Works Bordeaux, France
Every Nextdoor next-generation workspace – with its dedicated service team –
is designed to help you be as productive as possible. Whether you are a
freelancer or entrepreneur looking for a welcoming coworking environment or
a company needing flexible, private offices, Nextdoor has the space to make
your working life more positive and creative every day.
Your partner
in collaborative work
F U L F I L L M E N T · P E R F O R M A N C E · C O L L E C T I V E S P I R I T
Nextdoor Lyon Part-Dieu, France
my-nextdoor.com
+5,000 workspaces
8 workplaces
50,000 sqm
mamaworks.com
Mama Works is a veritable cocoon of well-being, conducive to inspiration and
concentration. It is an invigorating agora for creative teams to debate, discuss
and brainstorm. It is a luminous loft where ideas, people and energies flow
freely. Mama Works is freedom and flexibility, a rallying point for everyone
from cutting-edge CEOs and promising entrepreneurs to go-getter freelancers.
Occupy the office!
O F F I C E S · M E E T I N G R O O M S · C O W O R K I N G
PIPELINE
55 workplaces in 2024
Mama Works Lille
Mama Works Lyon
Mama Works Bordeaux
PIPELINE
2 workplaces
1,600 sqm
1,812 sqm
3,083 sqm
3,800 sqm

40. With Accor, living limitless
means the freedom to enjoy
every moment in every way.
We have everything you will
ever need to Play in our
hotels, restaurants and bars,
spas, an unlimited selection
of experiences, bespoke
events and sophisticated
venues, night and day.
F U L L Y

41. 8
luxurious Mövenpick
boats on the Nile
Over
135
years since the Orient
Express began services
Accor is inviting you to
experience new journeys of
discovery. So climb aboard the
legendary Orient Express or
immerse yourself in the beauty
of Egypt on a Mövenpick Nile
cruise, while delighting in the
authentic cuisine, and upscale
hospitality. With its defiantly
contemporary vision, Accor is
redefining the future of
personalised luxury travel.
Travelling
to the future
V O Y A G E
Orient Express, Paris, France
Mövenpick Nile Boat, Sunray, Egypt
Zambezi Queen Collection by Mantis, Botswana

42. Pullman Kaifeng Jianye, China Pullman Shanghai, China
Pullman Phuket Arcadia Naithon Beach, Thailand
W E L L N E S S
Over
375
Luxury Spas
14
Thalassa
Wellness Resorts
Over
500
Health Clubs
Discerning travellers are increasingly
motivated by the possibilities of
maintaining and improving their
health during their stay. The
attentive and generous teams of
thalasso, spa & fitness experts
dispense revitalizing seawater
therapies a wide range of locally
inspired holistic treatments or the
motivation for one more rep in the
gym.
Transformative
experiences

43. A C C O R L O C A L
accorlocal.com Humanly digital Local 24/7
AccorLocal is a new way to enjoy all
Accor has to offer, and much more -
without having to sleep in the hotel.
Through a dedicated app and
website, you can quickly and
seamlessly access to services and
experiences from our hotels: brunch,
breakfast, fitness, yoga class,
massage... AccorLocal transforms
your local hotel from a place to stay
into a neighbourhood hub that offers
experiences, open to all, resident and
visitor alike.
Be connected
to your
neighbourhood

44. E N T E R T A I N M E N T
Hôtel des Arts, Social Club, Saigon, Vietnam
Raspoutine, Paris, France
In unforgettable places all over the
world – from rooftop venues to
underground clubs, breathtaking bars
to remarkable restaurants – Accor
offers the very best in entertainment
all year round. By creating new ways
of making memorable moments,
Accor continues to make every guest
experience truly exceptional.
Making
new memories
800
events every year
40
events worldwide
3,000
events every year

45. R E S T A U R A N T S & B A R S
At Accor, our mission is to make F&B the heart and soul of our
hotels by thinking like restaurateurs and delivering an experience
that is excellent, relevant and authentic. Doing this will help us
create venues that are not simply “hot and trendy,” but rather
essential to the very fabric of the cities and communities where
we live – for locals and travellers alike.
Excellent, authentic and fun
Over 10,000
Restaurants and bars
80,000
Talented employees
Sofitel Sydney Darling Harbour - AustraliaFairmont Miramar Hotel and Bungalows, Santa Monica, USA Novotel Istanbul Bosphorus, Istanbul, Turkey
200
Million meals a year
Over €5 Billion
In revenue

46. Doheny Room, Delano Miami Beach, USA
Disruptive Group is a
division of sbe that owns,
operates and licenses
unique lifestyle brands in
the restaurant and nightlife
spaces. Disruptive Group’s
brands bring the 360-degree
lifestyle experience to
properties both in and
beyond the sbe hotel
portfolio, including stand-
alone restaurants
worldwide.
Restaurant
& Nightlife
30
unique
lifestyle
brands
100
global
locations
14
Katsuya
locations
13 designed by
Philippe Starck
2
James-Beard
Award Winning
Chefs
Potel et Chabot has been reinventing the art of
gastronomic catering since 1820. Standard bearer for the
French culinary tradition with nine spectacular venues in
Paris, and a catalogue of 600 venues in France and
internationally, it can host and cater events of all sizes.
Legendary
French cuisine for
contemporary events
G A S T R O N O M I C · P R E S T I G I O U S · E X C E L L E N C E
600
International venues
SOME EXCLUSIVE VENUES
Pavillon Gabriel
Pavillon Kléber
Pavillon Dauphine
Hôtel d’Evreux
Katsuya, Brickell, Miami, USA

47. We drive our customers’
businesses in distribution,
operations and experiences
with dynamic, services and
solutions. Our Business
Accelerators boost
performance, bringing our
long experience to every
phase of development and
ensuring success every step
of our shared journey.
P O W E R F U L L Y

48. Technology
and marketing
solutions for
hotels
11,000
hotels customers
+100 countries
in Europe and APAC
+6.5M€ in R&D/year
gekko-group.de
Maximising your hotel
revenue is as easy as a swipe
Availpro & Fastbooking - two of the largest
companies in hospitality distribution technology -
unite under a new brand:
D-EDGE Hospitality Solutions.
D-EDGE’s high-end technology provides
independent hoteliers and chains with a smooth,
transparent 360° suite of solutions to optimise
their online distribution:
3 Fundamentals
Easy-to-use Reliability Proximity
d-edge.com
Founded in 2010, Gekko Group is the European leading
hotel booking platform. Through its different brands, it
brings innovative solutions to corporate travel, leisure
travel and hotel contracting and wholesale.
600,000
hotels all over the world,
hotel chains and independent
hotels, private rental...
France’s leading
BtoB hotel booking platform
FRENCH WHOLESALER DEDICATED
TO FRENCH INDEPENDENT HOTELS
HOTEL BOOKING SPECIALIST
DEDICATED TO TRAVEL AGENCIES
+14,000 travel agencies
9 countries
FIRST LOYALTY PROGRAMME IN EUROPE
DEDICATED TO TRAVEL AGENTS
+30,000 members across Europe, among
which 85% are active users
8 countries
A UNIQUE HOTEL BOOKING TOOL
DEDICATED TO LARGE COMPANIES
AND INTERNATIONAL GROUPS
+400 long-term corporate clients
+15 000 hotels in France
(independent and local chains, from 2 to
5*) and international chains.

49. Sofitel Dubaï The Palm resort and Spa, Emirats Arabes Unis
VeryChic offers its members exclusive
offers in extraordinary hotels, with up
to 70% off. Over 4,000 partner hotels
optimize their distribution with
VeryChic and 8,5 million members
have joined since its creation.
Exceptional hotels
Exclusive offers
8,5 million members
+4,000 hotels partners
50 countries
ResDiary is a commission-free
restaurant reservation system,
offering unequalled table
management and clear financial
forecasts, without unpredictable
costs: reservations on the best time
slots, control of the origin of
reservations per channel... On the
customer side, two interfaces make
it possible to know where to eat,
thanks to verified shared opinions.
Built by
restaurateurs
for restaurateurs
60 countries
+166 million
meals distributed per year
8,600 establishments delivered

50. Founded in 2008, John Paul initially offered customized services to private
members, before working with corporate clients. Today, John Paul is an
expert in designing and operating bespoke customer loyalty programmes,
and is widely regarded as the worldwide leader in concierge services
powered by cutting-edge technology.
Concierges for the digital age
P A S S I O N · E X C E L L E N C E · I N N O V A T I O N
johnpaul.com
The Art of Marketing
CUSTOMIZED CONTENT
ADAPTED TO CLIENTS
Personalized
Digital Experience
CUTTING-EDGE TECHNOLOGY
TO REINVENT THE SERVICE
OF TOMORROW
TheArt of Service
CONCIERGE EXCELLENCE
TO SURPASS EXPECTATIONS
1,000
employees
5
continents
24/7
availability
50,000
exclusive
partnerships
Combining human and technology to create a rich and unique experience.

51. Pullman Sao Paulo Vila Olimpia, Brazil
Adoria's mission is to contribute to the
success of restaurant groups by
optimizing restaurant supply and meal
production through an internet platform
that connects all players in the sector.
Adoria is the first independent software
platform for catering.
Contribute
to the success
of catering groups
65,000 catalogue references
+3,000 clients
+100,000 orders per month
€400 million of purchases each year
All your hospitality needs delivered
through innovative digital solutions supported
by our global and local team of experts to secure
and maximise your value.
Your procurement partner
Nearly
3,500
Suppliers
/ World
2.4
Billion €
purchases /
Worldwide
1 unique
Innovative
E-commerce
platform
7 Families
covering
100% of hotel
needs
21 Offices
Worldwide and
200 Experts
E-NEGOCE
to manage
tendering with
manufactures,
E-PROCUREMENT
to manage orders
& reception of goods,
E-PRODUCTION
to manage stocks,
previsions, nutritional
elements.

52. Published by the Accor Corporate Communications Department
Photo copyrights: Cover: Gettyimages, © Mathias Genterczewsky / EyeEm - Page2 : Gettyimages, © d3sign - Page6: © Anna Galante - Page 8: Gettyimages,
© Tom Werner - Page 9: Gettyimages, © Miemo Penttinen - miemo.net - Page 10: © Yannick Folly - Page 12: © Sootket Jiwpanit - Page 13: Raffles Brand
Photo Library - Page 14 : Orient Express Brand Photo Library, Banyan Tree Brand Photo Library - Page 15: Delano Brand Photo Library, © Christopher Kewish
© Michael Su - Page 16: Fairmont Brand Photo Library, SLS Brand Photo Library - Page 17: © Steve Herud, © Semen Kurmin, © Jefferson Smith - Page 18:
The House of Originals Brand Photo Library - Rixos Brand Photo Library - Page 19: Onefinestay Photo Library - Page 20: © Minh Tang - Page 21: © Mantis
Brand Photo library, © Tom Evangelidis - Page 22: Art Series Brand Photo Library, Mondrian Brand Photo Library - Page 23: © Mario Drescher, © Christopher
Wadsworth, Swissotel Brand Photo Library - Page 24: Angsana Brand Photo Library, 25H Brand Photo Library - Page 25: Movenpick Brand Photo Library - Page
26: Hyde Brand Photo Library, © Minh Tang, © Minh Tang - Page 27: Peppers Brand Photo Library, The Sebel Brand Photo library, © Ali Sangian - Page 28: ©
Jérôme Galland - Page 29: Mantra Brand Photo Library, © Claude Weber, © Thomas Hart Shelby - Page 30: © Nikita Kryuchkov, © I Komang Arta Susila, ©
Abaca Corporate/Cyril Chauvin - Page 31: © Francis Amiand, Mama Shelter Brand Photo Library - Tribe Brand Photo Library - Page 32: © Magali Bouzas - Page
33: Break Free Brand Photo Library, © Abaca Corporate/Jean-Paul Lefret, © Abaca Corporate/Margaret Stepien, © Louis Sinclair - Page 34: © Christoph
Weiss, © Stanislav Zalesov, © Abaca Corporate/Jean-Paul Lefret, © Harry Prasetya, © Abaca Corporate/Jacques-Yves Gucia,© Abaca Corporate/Jean-Paul
Lefret - Page 35: © Abaca Corporate/Thierry Sauvage, © Abaca Corporate/Jérémie Mazenq, hôtelF1 Brand Photo Library - Page 38: © Abaca Corporate/Didier
Delmas, © Jian Wen Kang, © Abaca Corporate/Didier Delmas - Page 39: © Kevin Dolmaire, © Mama Shelter Brand Photo Library, © Michel Figuet - Page 41:
© Lola Hakimian, © Romain Laprade - Page42: © Minh Tang, © Geoff Lung, © Geoff Lung - Page 43: I-Stock/ © Margouillat - Page 44: © Erdemerdemli, ©
Yohan Brandt, © JCR - Page 45: © Jérôme Galland, © Alicia Taylor, © Jérôme Galland - Page 46: Potel & Chabot Brand Photo Library, Disruptive Brand Photo
Library - Page 47: © Xavier Ansart, ResDiary Brand Photo Library - Page 48: John Paul Brand Photo Library - Page 59: © Daniel Martins Pinheiro, Gettyimages
© vgajic - Page 52: © Aspectfilmandvideo