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Clarissie
Joyce Taba
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HE-A
Marketing
Process
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What is
Marketing?
Marketing is the process of
communicating the value of a product
to costumers, for the purpose of selling
that product (goods or services).
Another simple definition of “marketing” is
“managing profitable customer
relationships”.
Marketing Process
Marketing Process involves ways that value can be created for
the customers to satisfy their needs.
Marketing process is continual series of actions and reactions
between the customers and the organizations.
In marketing process the situation is analyzed to identify
opportunities, the strategy is formulated for a value
proposition, tactical decisions are taken, plan is implemented,
and results are monitored.
Steps in
Marketing Process
Situation Analysis
Marketing Strategy
Marketing Mix Decision
Implementation and Control
Situation Analysis
Situational and Environmental analysis is done to identify the marketing
opportunities, to understand forms own capabilities, and to understand the
environment in which the firm is operating.
5-C Aanalysis (Company, Customers,Competitors, Collaborators,Climate)
PEST Analysis
SWOT Analysis (Strength, Weaknesses, Opportunities, and Threats)
Marketing Strategy
After identifying the marketing opportunities a strategic plan is developed
to pursue the identified opportunities. It involves segmentation and target
marketing.
Concepts in Marketing
Production Concept
Marketing Concept
Societal Concept
Product Concept
Selling Concept
Production
concept: Consumers will favor
products that are available
and highly affordable.
Management should focus on
improving production and
distribution efficiency.
Product concept:
Consumers will favor
products that offer the
most quality,
performance, and
innovative features. Focus
on making continuous
product improvements.
Selling concept: Consumers
will not buy enough of the
firm’s products unless it
undertakes a large-scale
selling and promotion effort.
It is typically practiced with
unsought goods that the
company needs to sell and
generally results in aggressive
selling practices
Marketing
concept: Organization
al goals are achieved
by knowing the target
markets’ needs and
wants and delivering
the desired
satisfactions better
than competitors do.
Societal concept: Marketing
strategy should deliver
value to customers in such a
way that improves both
customers as wells as
society’s well being and
long-run interests.
Marketing Mix Decisions
Marketing Mix Strategies are controlled able strategies which gives you the
result of your chosen market. At this step detailed tactical decisions are
made for the controllable parameters of the marketing mix. It includes 4p’s
– Product development decisions – Pricing decisions – Placement
decisions – Promotional decisions.
4P’s of Marketing Mix
Product
Promotion
Price
Place
Product in Marketing
Mix
The product is something like good, service,
information, etc. that satisfies the wants of a
company’s target market.
Price in
Marketing Mix
Price means the number of dollar customers
or consumers must pay to obtain/use the
product. It is the amount paid by the
customer to a business.
Place in
Marketing Mix
Place indicates the company activities that
ensure a product or service available to
target consumers.
Promotion in
Marketing Mix
Promotion refers to the activities that
communicate the merits of the product to
target customers and influence to buy it.
One of the major factors of promotion for
products or services is advertising.
Implementation and Control
The marketing plan is implemented and the results of marketing efforts are
monitored to adjust the marketing mix according to the market changes.
Bottom Line For
Marketing Process
To be successful in your business, keep
your customers in focus and their needs and
wants. What they need is more important for
you than what you want. A successful
business is all about focusing on the
requirements of your customer.
The Marketing Process

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The Marketing Process

  • 3. text here text here text here text here
  • 4. What is Marketing? Marketing is the process of communicating the value of a product to costumers, for the purpose of selling that product (goods or services). Another simple definition of “marketing” is “managing profitable customer relationships”.
  • 5. Marketing Process Marketing Process involves ways that value can be created for the customers to satisfy their needs. Marketing process is continual series of actions and reactions between the customers and the organizations. In marketing process the situation is analyzed to identify opportunities, the strategy is formulated for a value proposition, tactical decisions are taken, plan is implemented, and results are monitored.
  • 6. Steps in Marketing Process Situation Analysis Marketing Strategy Marketing Mix Decision Implementation and Control
  • 7. Situation Analysis Situational and Environmental analysis is done to identify the marketing opportunities, to understand forms own capabilities, and to understand the environment in which the firm is operating. 5-C Aanalysis (Company, Customers,Competitors, Collaborators,Climate) PEST Analysis SWOT Analysis (Strength, Weaknesses, Opportunities, and Threats)
  • 8. Marketing Strategy After identifying the marketing opportunities a strategic plan is developed to pursue the identified opportunities. It involves segmentation and target marketing.
  • 9. Concepts in Marketing Production Concept Marketing Concept Societal Concept Product Concept Selling Concept
  • 10. Production concept: Consumers will favor products that are available and highly affordable. Management should focus on improving production and distribution efficiency. Product concept: Consumers will favor products that offer the most quality, performance, and innovative features. Focus on making continuous product improvements. Selling concept: Consumers will not buy enough of the firm’s products unless it undertakes a large-scale selling and promotion effort. It is typically practiced with unsought goods that the company needs to sell and generally results in aggressive selling practices Marketing concept: Organization al goals are achieved by knowing the target markets’ needs and wants and delivering the desired satisfactions better than competitors do. Societal concept: Marketing strategy should deliver value to customers in such a way that improves both customers as wells as society’s well being and long-run interests.
  • 11. Marketing Mix Decisions Marketing Mix Strategies are controlled able strategies which gives you the result of your chosen market. At this step detailed tactical decisions are made for the controllable parameters of the marketing mix. It includes 4p’s – Product development decisions – Pricing decisions – Placement decisions – Promotional decisions.
  • 12. 4P’s of Marketing Mix Product Promotion Price Place
  • 13. Product in Marketing Mix The product is something like good, service, information, etc. that satisfies the wants of a company’s target market.
  • 14. Price in Marketing Mix Price means the number of dollar customers or consumers must pay to obtain/use the product. It is the amount paid by the customer to a business.
  • 15. Place in Marketing Mix Place indicates the company activities that ensure a product or service available to target consumers.
  • 16. Promotion in Marketing Mix Promotion refers to the activities that communicate the merits of the product to target customers and influence to buy it. One of the major factors of promotion for products or services is advertising.
  • 17. Implementation and Control The marketing plan is implemented and the results of marketing efforts are monitored to adjust the marketing mix according to the market changes.
  • 18. Bottom Line For Marketing Process To be successful in your business, keep your customers in focus and their needs and wants. What they need is more important for you than what you want. A successful business is all about focusing on the requirements of your customer.

Editor's Notes

  1. Microfinance services are provided to unemployed or low-income individuals because most of those trapped in poverty, or who have limited financial resources, do not have enough income to do business with traditional financial institutions. Microfinance support educates entrepreneurs. Microfinancing organizations support a large number of activities that range from providing the basics—like bank checking and savings accounts—to startup capital for small business entrepreneurs and educational programs that teach the principles of investing. These programs can focus on such skills as bookkeeping, cash-flow management, and technical or professional skills, like accounting. customers may apply for loans. Just as one would find at a traditional bank, a loan officer helps borrowers with applications, oversees the lending process, and approves loans. The typical loan, sometimes as little as 5000 pesos , may not seem like much to some people in the developed world, but for many impoverished people, this figure often is enough to start a business or engage in other profitable activities.