SlideShare a Scribd company logo
The Influential CIO
                                                 How to Move Stakeholders
                                                       from Compliance to
                                                             Commitment



                                                                Abbie Lundberg
                                                                    Lundberg Media
                                                                   lundbergmedia.com
                                                             abbie@lundbergmedia.com
Photo courtesy of NASA Goddard Photo and Video
New technologies provide competitive advantage
                                                   Now and in three years time
                                                                                                                                    22%
                               Now                  Three years time                              19%
                                                                                                              17%
                                                                                            15%
                                                                                                                      14%
                                                                                11%
                                                                                                        10%
                                                                                       9%
                                                   8%            8%                                                            8%
                                                                          7%
                                     6%
                                                            4%
                                              3%
      2%              2%
               1%              1%

           1               2              3             4             5            6          7            8          9            10

   No competitive advantage                                                                             Extensive competitive advantage



                    Little advantage (18%)                                     Some (34%)                      Significant (21%)

                    Little advantage (9%)                                      Some (35%)                      Significant (53%)

19a) To what degree do you believe these new technologies can provide you with competitive advantage today?
19b) To what degree do you believe these new technologies can provide you with competitive advantage three years from now?



Source: “The Reinvention of Business: New Operating Models for the Next-Generation Enterprise,” a global survey
                                                        ©2012 Lundberg Media
of 558 Harvard Business Review readers in large organizations around the world conducted in December 2011
New technologies provide competitive advantage
                               Now and in three years time—Leading users
                                                                                                                        43%
                         Now                Three years time




                                                                                18%                       17%
                                                                                                  16%
                                                                                            12%                   13%
                                                                  9%                  10%
                                                        5% 4%
                                          3%
      1% 1%       0% 0%        1% 1%               1%                      1%

         1           2           3             4          5            6          7            8          9            10

   No competitive advantage                                                                 Extensive competitive advantage



               Little advantage (5%)                            Some (32%)                         Significant (31%)

               Little advantage (3%)                            Some (14%)                         Significant (77%)


19a) To what degree do you believe these new technologies can provide you with competitive advantage today?
19b) To what degree do you believe these new technologies can provide you with competitive advantage three years from now?



Source: “The Reinvention of Business: New Operating Models for the Next-Generation Enterprise,” a global survey
                                                        ©2012 Lundberg Media
of 558 Harvard Business Review readers in large organizations around the world conducted in December 2011
Digital Transformation
                          Two-thirds of executives surveyed
                          feel pressure from competitors and
                          customers to speed up their digital
                          transformation.
                                             MIT Center for Digital Business/Cap Gemini




Photo courtesy of NASA Goddard Photo and Video         ©2012 Lundberg Media
Technology is driving organizational change
                 Major change (8-10)             Some change (5-7)         Little change (1-4)         No answer



      Technology approach                    33%                              44%                        22%           1%




         Business processes                28%                            46%                           24%            2%




                       People              26%                      35%                          34%              5%




   Organizational structure          14%                  36%                                 48%                      2%




22) To what degree has the use of new technologies caused you to make changes in the following areas?




Source: “The Reinvention of Business: New Operating Models for the Next-Generation Enterprise,” a global survey
                                                        ©2012 Lundberg Media
of 558 Harvard Business Review readers in large organizations around the world conducted in December 2011
you are here

                                                 transformation
                                                    requires
                                                 Influence
Photo courtesy of NASA Goddard Photo and Video      ©2012 Lundberg Media
Influence
    the act or power of
producing an effect without
apparent exertion of force or
direct exercise of command


           ©2012 Lundberg Media
Part Three

THE CIO JOURNEY


             ©2012 Lundberg Media
Journey: The Future-State CIO 2012



                        23%


                        54%


                        23%
Transformational Stage




                   54%
PERSUASIVE
COMMUNICATION
          ©2012 Lundberg Media
Clear, purposeful
                     communications
                                 can...
                    remove obstacles
                         build support
                  change perceptions
                   influence behavior
                       speed decision
                    making and action
  ©2012 Lundberg Media
Photo by 96dpi
“Information
   consumes attention.
A wealth of information
    creates a poverty of
             attention.”
                           - Herbert Simon




    ©2012 Lundberg Media
©2012 Lundberg Media
Increase Signal
 Reduce Noise
     ©2012 Lundberg Media
effective communication
      focused
      clear
      engaging
      repeated
          ©2012 Lundberg Media
THE ART OF INFLUENCE




            ©2012 Lundberg Media
©2012 Lundberg Media
Influence is a contact sport




Source: State of the CIO 2012
4 levers of influence
       relevance
       credibility
       relationship
       trust
           ©2012 Lundberg Media
RELEVANCE



        ©2012 Lundberg Media
So why don’t
we listen?




               ©2012 Lundberg Media
CREDIBILITY
©2012 Lundberg Media
Journey: Functional Stage
RELATIONSHIP
Identify        Like              Go First

           ©2012 Lundberg Media
TRUST
Relationship
Follow Through




                 ©2012 Lundberg Media
Abbie Lundberg
Lundberg Media & Advisory Services
  To learn more or to book a workshop with
           Abbie, visit our website at
  http://lundbergmedia.com or e-mail me at
          abbie@lundbergmedia.com




                 ©2012 Lundberg Media

More Related Content

What's hot

Auto Solutions | Reference Point from T. Rowe Price
Auto Solutions | Reference Point from T. Rowe Price Auto Solutions | Reference Point from T. Rowe Price
Auto Solutions | Reference Point from T. Rowe Price
The 401k Study Group ®
 
20121018 appconference dot_org_mobile_industry_trends_nielsen
20121018 appconference dot_org_mobile_industry_trends_nielsen20121018 appconference dot_org_mobile_industry_trends_nielsen
20121018 appconference dot_org_mobile_industry_trends_nielsen
Don Kellogg
 
Navigating Video Advertising on Every Screen
Navigating Video Advertising on Every ScreenNavigating Video Advertising on Every Screen
Navigating Video Advertising on Every Screen
Michael Zarcone
 
Nico Grove
Nico GroveNico Grove
Nico Grove
globalforum11
 
The Shifting State of Endpoint Risk: Key Strategies to Implement in 2012
The Shifting State of Endpoint Risk: Key Strategies to Implement in 2012The Shifting State of Endpoint Risk: Key Strategies to Implement in 2012
The Shifting State of Endpoint Risk: Key Strategies to Implement in 2012
Lumension
 
icon Venture Capitalists’ Predictions for 2010
icon Venture Capitalists’ Predictions for 2010icon Venture Capitalists’ Predictions for 2010
icon Venture Capitalists’ Predictions for 2010
Diego Túlio Tomaz Gomes
 
SEEMP survey
SEEMP surveySEEMP survey
SEEMP survey
Eric Schreiber
 
Symantec 2011 Threat Management Survey Global Results
Symantec 2011 Threat Management Survey Global ResultsSymantec 2011 Threat Management Survey Global Results
Symantec 2011 Threat Management Survey Global Results
Symantec
 
Global Product Management From India
Global Product Management From IndiaGlobal Product Management From India
Global Product Management From India
Pinkesh Shah
 
Small Business Pulse Report
Small Business Pulse Report Small Business Pulse Report
Small Business Pulse Report
Constant Contact
 

What's hot (10)

Auto Solutions | Reference Point from T. Rowe Price
Auto Solutions | Reference Point from T. Rowe Price Auto Solutions | Reference Point from T. Rowe Price
Auto Solutions | Reference Point from T. Rowe Price
 
20121018 appconference dot_org_mobile_industry_trends_nielsen
20121018 appconference dot_org_mobile_industry_trends_nielsen20121018 appconference dot_org_mobile_industry_trends_nielsen
20121018 appconference dot_org_mobile_industry_trends_nielsen
 
Navigating Video Advertising on Every Screen
Navigating Video Advertising on Every ScreenNavigating Video Advertising on Every Screen
Navigating Video Advertising on Every Screen
 
Nico Grove
Nico GroveNico Grove
Nico Grove
 
The Shifting State of Endpoint Risk: Key Strategies to Implement in 2012
The Shifting State of Endpoint Risk: Key Strategies to Implement in 2012The Shifting State of Endpoint Risk: Key Strategies to Implement in 2012
The Shifting State of Endpoint Risk: Key Strategies to Implement in 2012
 
icon Venture Capitalists’ Predictions for 2010
icon Venture Capitalists’ Predictions for 2010icon Venture Capitalists’ Predictions for 2010
icon Venture Capitalists’ Predictions for 2010
 
SEEMP survey
SEEMP surveySEEMP survey
SEEMP survey
 
Symantec 2011 Threat Management Survey Global Results
Symantec 2011 Threat Management Survey Global ResultsSymantec 2011 Threat Management Survey Global Results
Symantec 2011 Threat Management Survey Global Results
 
Global Product Management From India
Global Product Management From IndiaGlobal Product Management From India
Global Product Management From India
 
Small Business Pulse Report
Small Business Pulse Report Small Business Pulse Report
Small Business Pulse Report
 

Viewers also liked

Abbie Lundberg interviewing Madeleine Albright at the first CIO Year Ahead co...
Abbie Lundberg interviewing Madeleine Albright at the first CIO Year Ahead co...Abbie Lundberg interviewing Madeleine Albright at the first CIO Year Ahead co...
Abbie Lundberg interviewing Madeleine Albright at the first CIO Year Ahead co...
Abbie Lundberg
 
The CIO's Dilemma
The CIO's DilemmaThe CIO's Dilemma
The CIO's Dilemma
Abbie Lundberg
 
Digital Innovation, IT and the Art of Influence
Digital Innovation, IT and the Art of InfluenceDigital Innovation, IT and the Art of Influence
Digital Innovation, IT and the Art of Influence
Abbie Lundberg
 
Selling to the CIO
Selling to the CIOSelling to the CIO
Selling to the CIO
Abbie Lundberg
 
Red Hat Executive Exchange_Abbie Lundberg_photos
Red Hat Executive Exchange_Abbie Lundberg_photosRed Hat Executive Exchange_Abbie Lundberg_photos
Red Hat Executive Exchange_Abbie Lundberg_photos
Abbie Lundberg
 
CIO Tech Priorities
CIO Tech PrioritiesCIO Tech Priorities
CIO Tech Priorities
Abbie Lundberg
 
The Demanding State of I.T.
The Demanding State of I.T.The Demanding State of I.T.
The Demanding State of I.T.
Abbie Lundberg
 
CIO Pulse Sept 2008
CIO Pulse Sept 2008CIO Pulse Sept 2008
CIO Pulse Sept 2008
Abbie Lundberg
 
Persuasive Communication
Persuasive CommunicationPersuasive Communication
Persuasive Communication
Abbie Lundberg
 
Real Delivery: Presenting as Yourself
Real Delivery: Presenting as YourselfReal Delivery: Presenting as Yourself
Real Delivery: Presenting as Yourself
Chiara Ojeda
 

Viewers also liked (10)

Abbie Lundberg interviewing Madeleine Albright at the first CIO Year Ahead co...
Abbie Lundberg interviewing Madeleine Albright at the first CIO Year Ahead co...Abbie Lundberg interviewing Madeleine Albright at the first CIO Year Ahead co...
Abbie Lundberg interviewing Madeleine Albright at the first CIO Year Ahead co...
 
The CIO's Dilemma
The CIO's DilemmaThe CIO's Dilemma
The CIO's Dilemma
 
Digital Innovation, IT and the Art of Influence
Digital Innovation, IT and the Art of InfluenceDigital Innovation, IT and the Art of Influence
Digital Innovation, IT and the Art of Influence
 
Selling to the CIO
Selling to the CIOSelling to the CIO
Selling to the CIO
 
Red Hat Executive Exchange_Abbie Lundberg_photos
Red Hat Executive Exchange_Abbie Lundberg_photosRed Hat Executive Exchange_Abbie Lundberg_photos
Red Hat Executive Exchange_Abbie Lundberg_photos
 
CIO Tech Priorities
CIO Tech PrioritiesCIO Tech Priorities
CIO Tech Priorities
 
The Demanding State of I.T.
The Demanding State of I.T.The Demanding State of I.T.
The Demanding State of I.T.
 
CIO Pulse Sept 2008
CIO Pulse Sept 2008CIO Pulse Sept 2008
CIO Pulse Sept 2008
 
Persuasive Communication
Persuasive CommunicationPersuasive Communication
Persuasive Communication
 
Real Delivery: Presenting as Yourself
Real Delivery: Presenting as YourselfReal Delivery: Presenting as Yourself
Real Delivery: Presenting as Yourself
 

Similar to The Influential CIO

Marketing ROI Graphs
Marketing ROI GraphsMarketing ROI Graphs
Marketing ROI Graphs
GailGuge
 
Online Reputation in a Connected World
Online Reputation in a Connected WorldOnline Reputation in a Connected World
Online Reputation in a Connected World
Nick Braak
 
Data Privacy Day Online Reputation Research
Data Privacy Day Online Reputation ResearchData Privacy Day Online Reputation Research
Data Privacy Day Online Reputation Research
Elizabeth Lupfer
 
Eclipse survey 2012 report [final]
Eclipse survey 2012 report [final]Eclipse survey 2012 report [final]
Eclipse survey 2012 report [final]
Ian Skerrett
 
Survey on the Impact of BYOD on Enterprise Security
Survey on the Impact of BYOD on Enterprise SecuritySurvey on the Impact of BYOD on Enterprise Security
Survey on the Impact of BYOD on Enterprise Security
AirTight Networks
 
0903 10 Core Tools To Drive Growth
0903 10 Core Tools To Drive Growth0903 10 Core Tools To Drive Growth
0903 10 Core Tools To Drive Growth
Alvin Chua
 
Networks For Counsel 2009
Networks For Counsel 2009Networks For Counsel 2009
Networks For Counsel 2009
Leader Networks
 
Roadmap To Mobile Commerce - Webinar
Roadmap To Mobile Commerce - WebinarRoadmap To Mobile Commerce - Webinar
Roadmap To Mobile Commerce - Webinar
G3 Communications
 
iStrategy Melbourne - Customer Relevance: The Next Frontier for Competitive A...
iStrategy Melbourne - Customer Relevance: The Next Frontier for Competitive A...iStrategy Melbourne - Customer Relevance: The Next Frontier for Competitive A...
iStrategy Melbourne - Customer Relevance: The Next Frontier for Competitive A...
iStrategy
 
FrameMaker 11: What’s new in FM11 & FM11 Publishing Server (Lavacon2012)
FrameMaker 11: What’s new in FM11 & FM11 Publishing Server (Lavacon2012)FrameMaker 11: What’s new in FM11 & FM11 Publishing Server (Lavacon2012)
FrameMaker 11: What’s new in FM11 & FM11 Publishing Server (Lavacon2012)
Maxwell Hoffmann
 
Aquent/AMA Webcast: Planning for Mobile Marketing Success Through Smart Staffing
Aquent/AMA Webcast: Planning for Mobile Marketing Success Through Smart StaffingAquent/AMA Webcast: Planning for Mobile Marketing Success Through Smart Staffing
Aquent/AMA Webcast: Planning for Mobile Marketing Success Through Smart Staffing
Aquent
 
10 Social Media Thoughts for Integrated Marketing
10 Social Media Thoughts for Integrated Marketing10 Social Media Thoughts for Integrated Marketing
10 Social Media Thoughts for Integrated Marketing
Bryan McCarty
 
How to Increase Performance and Virtualization Efficiency with Emulex 16Gb FC...
How to Increase Performance and Virtualization Efficiency with Emulex 16Gb FC...How to Increase Performance and Virtualization Efficiency with Emulex 16Gb FC...
How to Increase Performance and Virtualization Efficiency with Emulex 16Gb FC...
Emulex Corporation
 
C prime webinar-ppt-validating agile
C prime webinar-ppt-validating agileC prime webinar-ppt-validating agile
Microsoft Cloud Computing Research April 2012
Microsoft Cloud Computing Research April 2012Microsoft Cloud Computing Research April 2012
Microsoft Cloud Computing Research April 2012
Amarach Research
 
Cloud Computing
Cloud ComputingCloud Computing
Cloud Computing
Arrow ECS UK
 
Integration present
Integration presentIntegration present
Integration present
ting0631
 
GEP Value Trends Procurement Outsourcing
GEP Value Trends Procurement OutsourcingGEP Value Trends Procurement Outsourcing
GEP Value Trends Procurement Outsourcing
GEP
 
Online Advertising Theatre; Know Your Online Advertising Campaign, Understand...
Online Advertising Theatre; Know Your Online Advertising Campaign, Understand...Online Advertising Theatre; Know Your Online Advertising Campaign, Understand...
Online Advertising Theatre; Know Your Online Advertising Campaign, Understand...
TFM&A
 
Avnet Analyst Day 2010 Presentation 4 Technology Solutions
Avnet Analyst Day 2010 Presentation 4 Technology SolutionsAvnet Analyst Day 2010 Presentation 4 Technology Solutions
Avnet Analyst Day 2010 Presentation 4 Technology Solutions
Avnet Electronics Marketing
 

Similar to The Influential CIO (20)

Marketing ROI Graphs
Marketing ROI GraphsMarketing ROI Graphs
Marketing ROI Graphs
 
Online Reputation in a Connected World
Online Reputation in a Connected WorldOnline Reputation in a Connected World
Online Reputation in a Connected World
 
Data Privacy Day Online Reputation Research
Data Privacy Day Online Reputation ResearchData Privacy Day Online Reputation Research
Data Privacy Day Online Reputation Research
 
Eclipse survey 2012 report [final]
Eclipse survey 2012 report [final]Eclipse survey 2012 report [final]
Eclipse survey 2012 report [final]
 
Survey on the Impact of BYOD on Enterprise Security
Survey on the Impact of BYOD on Enterprise SecuritySurvey on the Impact of BYOD on Enterprise Security
Survey on the Impact of BYOD on Enterprise Security
 
0903 10 Core Tools To Drive Growth
0903 10 Core Tools To Drive Growth0903 10 Core Tools To Drive Growth
0903 10 Core Tools To Drive Growth
 
Networks For Counsel 2009
Networks For Counsel 2009Networks For Counsel 2009
Networks For Counsel 2009
 
Roadmap To Mobile Commerce - Webinar
Roadmap To Mobile Commerce - WebinarRoadmap To Mobile Commerce - Webinar
Roadmap To Mobile Commerce - Webinar
 
iStrategy Melbourne - Customer Relevance: The Next Frontier for Competitive A...
iStrategy Melbourne - Customer Relevance: The Next Frontier for Competitive A...iStrategy Melbourne - Customer Relevance: The Next Frontier for Competitive A...
iStrategy Melbourne - Customer Relevance: The Next Frontier for Competitive A...
 
FrameMaker 11: What’s new in FM11 & FM11 Publishing Server (Lavacon2012)
FrameMaker 11: What’s new in FM11 & FM11 Publishing Server (Lavacon2012)FrameMaker 11: What’s new in FM11 & FM11 Publishing Server (Lavacon2012)
FrameMaker 11: What’s new in FM11 & FM11 Publishing Server (Lavacon2012)
 
Aquent/AMA Webcast: Planning for Mobile Marketing Success Through Smart Staffing
Aquent/AMA Webcast: Planning for Mobile Marketing Success Through Smart StaffingAquent/AMA Webcast: Planning for Mobile Marketing Success Through Smart Staffing
Aquent/AMA Webcast: Planning for Mobile Marketing Success Through Smart Staffing
 
10 Social Media Thoughts for Integrated Marketing
10 Social Media Thoughts for Integrated Marketing10 Social Media Thoughts for Integrated Marketing
10 Social Media Thoughts for Integrated Marketing
 
How to Increase Performance and Virtualization Efficiency with Emulex 16Gb FC...
How to Increase Performance and Virtualization Efficiency with Emulex 16Gb FC...How to Increase Performance and Virtualization Efficiency with Emulex 16Gb FC...
How to Increase Performance and Virtualization Efficiency with Emulex 16Gb FC...
 
C prime webinar-ppt-validating agile
C prime webinar-ppt-validating agileC prime webinar-ppt-validating agile
C prime webinar-ppt-validating agile
 
Microsoft Cloud Computing Research April 2012
Microsoft Cloud Computing Research April 2012Microsoft Cloud Computing Research April 2012
Microsoft Cloud Computing Research April 2012
 
Cloud Computing
Cloud ComputingCloud Computing
Cloud Computing
 
Integration present
Integration presentIntegration present
Integration present
 
GEP Value Trends Procurement Outsourcing
GEP Value Trends Procurement OutsourcingGEP Value Trends Procurement Outsourcing
GEP Value Trends Procurement Outsourcing
 
Online Advertising Theatre; Know Your Online Advertising Campaign, Understand...
Online Advertising Theatre; Know Your Online Advertising Campaign, Understand...Online Advertising Theatre; Know Your Online Advertising Campaign, Understand...
Online Advertising Theatre; Know Your Online Advertising Campaign, Understand...
 
Avnet Analyst Day 2010 Presentation 4 Technology Solutions
Avnet Analyst Day 2010 Presentation 4 Technology SolutionsAvnet Analyst Day 2010 Presentation 4 Technology Solutions
Avnet Analyst Day 2010 Presentation 4 Technology Solutions
 

More from Abbie Lundberg

A New Leadership Model for Digital Business
A New Leadership Model for Digital BusinessA New Leadership Model for Digital Business
A New Leadership Model for Digital Business
Abbie Lundberg
 
CIO 2010
CIO 2010CIO 2010
CIO 2010
Abbie Lundberg
 
I.T. and the Social Good
I.T. and the Social GoodI.T. and the Social Good
I.T. and the Social Good
Abbie Lundberg
 
A Brief and Colorful History of Technology in Business
A Brief and Colorful History of Technology in BusinessA Brief and Colorful History of Technology in Business
A Brief and Colorful History of Technology in Business
Abbie Lundberg
 
CIO IT Budget & Staffing Survey
CIO IT Budget & Staffing SurveyCIO IT Budget & Staffing Survey
CIO IT Budget & Staffing Survey
Abbie Lundberg
 
State of the CIO 2008
State of the CIO 2008State of the CIO 2008
State of the CIO 2008
Abbie Lundberg
 
CIO's Web 2 0 In The Enterprise
CIO's Web 2 0 In The EnterpriseCIO's Web 2 0 In The Enterprise
CIO's Web 2 0 In The Enterprise
Abbie Lundberg
 

More from Abbie Lundberg (7)

A New Leadership Model for Digital Business
A New Leadership Model for Digital BusinessA New Leadership Model for Digital Business
A New Leadership Model for Digital Business
 
CIO 2010
CIO 2010CIO 2010
CIO 2010
 
I.T. and the Social Good
I.T. and the Social GoodI.T. and the Social Good
I.T. and the Social Good
 
A Brief and Colorful History of Technology in Business
A Brief and Colorful History of Technology in BusinessA Brief and Colorful History of Technology in Business
A Brief and Colorful History of Technology in Business
 
CIO IT Budget & Staffing Survey
CIO IT Budget & Staffing SurveyCIO IT Budget & Staffing Survey
CIO IT Budget & Staffing Survey
 
State of the CIO 2008
State of the CIO 2008State of the CIO 2008
State of the CIO 2008
 
CIO's Web 2 0 In The Enterprise
CIO's Web 2 0 In The EnterpriseCIO's Web 2 0 In The Enterprise
CIO's Web 2 0 In The Enterprise
 

Recently uploaded

Lucknow Girls Call Kakori 08630512678 Provide Best And Top Girl Service And N...
Lucknow Girls Call Kakori 08630512678 Provide Best And Top Girl Service And N...Lucknow Girls Call Kakori 08630512678 Provide Best And Top Girl Service And N...
Lucknow Girls Call Kakori 08630512678 Provide Best And Top Girl Service And N...
eshikajshani
 
Mastering the Art of Planning, Leading, and Participating in Effective Meetin...
Mastering the Art of Planning, Leading, and Participating in Effective Meetin...Mastering the Art of Planning, Leading, and Participating in Effective Meetin...
Mastering the Art of Planning, Leading, and Participating in Effective Meetin...
Timothy Hackman
 
Lucknow Girls Call Vikas Nagar 08630512678 Girls Call Service
Lucknow Girls Call Vikas Nagar 08630512678 Girls Call ServiceLucknow Girls Call Vikas Nagar 08630512678 Girls Call Service
Lucknow Girls Call Vikas Nagar 08630512678 Girls Call Service
annarivihqrika
 
Pune Girls Call Pune 0X0000000X Unlimited Short Providing Girls Service Avail...
Pune Girls Call Pune 0X0000000X Unlimited Short Providing Girls Service Avail...Pune Girls Call Pune 0X0000000X Unlimited Short Providing Girls Service Avail...
Pune Girls Call Pune 0X0000000X Unlimited Short Providing Girls Service Avail...
sabanihahanshni
 
CAPACITY BUILDING:HOW TO GROW YOUR INFLUENCE, INCOME & IMPACT
CAPACITY BUILDING:HOW TO GROW YOUR INFLUENCE, INCOME & IMPACTCAPACITY BUILDING:HOW TO GROW YOUR INFLUENCE, INCOME & IMPACT
CAPACITY BUILDING:HOW TO GROW YOUR INFLUENCE, INCOME & IMPACT
Tochi22
 
Lucknow Girls Call Charbagh 08630512678 Provide Best And Top Girl Service And...
Lucknow Girls Call Charbagh 08630512678 Provide Best And Top Girl Service And...Lucknow Girls Call Charbagh 08630512678 Provide Best And Top Girl Service And...
Lucknow Girls Call Charbagh 08630512678 Provide Best And Top Girl Service And...
bangaloreakshitakaus
 
UoB degree offer diploma Transcript
UoB degree offer diploma TranscriptUoB degree offer diploma Transcript
UoB degree offer diploma Transcript
eufoewy
 
Zoho_Final Report_MGT489: Strategic Management_SmM4.pdf
Zoho_Final Report_MGT489: Strategic Management_SmM4.pdfZoho_Final Report_MGT489: Strategic Management_SmM4.pdf
Zoho_Final Report_MGT489: Strategic Management_SmM4.pdf
Mohammad Tauhidul Islam Khan Rifat
 
Team work and Team Building by Sharon Doner Feldman
Team work and Team Building by Sharon Doner FeldmanTeam work and Team Building by Sharon Doner Feldman
Team work and Team Building by Sharon Doner Feldman
patiltushar79
 
Lucknow Girls Call Vijay Khand 08630512678 Provide Best And Top Girl Service ...
Lucknow Girls Call Vijay Khand 08630512678 Provide Best And Top Girl Service ...Lucknow Girls Call Vijay Khand 08630512678 Provide Best And Top Girl Service ...
Lucknow Girls Call Vijay Khand 08630512678 Provide Best And Top Girl Service ...
hemakumarinn
 
Chennai Girls Call Chennai 0X0000000X Provide Best And Top Girl Service And N...
Chennai Girls Call Chennai 0X0000000X Provide Best And Top Girl Service And N...Chennai Girls Call Chennai 0X0000000X Provide Best And Top Girl Service And N...
Chennai Girls Call Chennai 0X0000000X Provide Best And Top Girl Service And N...
jafsa9823#S07
 
VIP Chennai Girls Call Chennai 0X0000000X Doorstep High-Profile Girl Service ...
VIP Chennai Girls Call Chennai 0X0000000X Doorstep High-Profile Girl Service ...VIP Chennai Girls Call Chennai 0X0000000X Doorstep High-Profile Girl Service ...
VIP Chennai Girls Call Chennai 0X0000000X Doorstep High-Profile Girl Service ...
saroohilakhatariroy
 
VIP Kochi Girls Call Kochi 0X0000000X Doorstep High-Profile Girl Service Call...
VIP Kochi Girls Call Kochi 0X0000000X Doorstep High-Profile Girl Service Call...VIP Kochi Girls Call Kochi 0X0000000X Doorstep High-Profile Girl Service Call...
VIP Kochi Girls Call Kochi 0X0000000X Doorstep High-Profile Girl Service Call...
satpalsheravatmumbai
 
TMU biyezheng degree offer diploma Transcript
TMU biyezheng degree offer diploma TranscriptTMU biyezheng degree offer diploma Transcript
TMU biyezheng degree offer diploma Transcript
usuga3
 
Nashik Girls Call Nashik 0X0000000X Provide Best And Top Girl Service And No1...
Nashik Girls Call Nashik 0X0000000X Provide Best And Top Girl Service And No1...Nashik Girls Call Nashik 0X0000000X Provide Best And Top Girl Service And No1...
Nashik Girls Call Nashik 0X0000000X Provide Best And Top Girl Service And No1...
jafsa9823#S07
 
Distributed leadership in Ghorahi Cement Industry.pptx
Distributed leadership in Ghorahi Cement Industry.pptxDistributed leadership in Ghorahi Cement Industry.pptx
Distributed leadership in Ghorahi Cement Industry.pptx
Er. Kushal Ghimire
 
Meredith Belbin's Team Roles_Nine Behavioral Styles for Effectiveness of a Te...
Meredith Belbin's Team Roles_Nine Behavioral Styles for Effectiveness of a Te...Meredith Belbin's Team Roles_Nine Behavioral Styles for Effectiveness of a Te...
Meredith Belbin's Team Roles_Nine Behavioral Styles for Effectiveness of a Te...
anaharoldkagame
 
PPTS for Directing Fourth Managerial Function
PPTS for Directing  Fourth Managerial FunctionPPTS for Directing  Fourth Managerial Function
PPTS for Directing Fourth Managerial Function
Sarika Malhotra
 

Recently uploaded (18)

Lucknow Girls Call Kakori 08630512678 Provide Best And Top Girl Service And N...
Lucknow Girls Call Kakori 08630512678 Provide Best And Top Girl Service And N...Lucknow Girls Call Kakori 08630512678 Provide Best And Top Girl Service And N...
Lucknow Girls Call Kakori 08630512678 Provide Best And Top Girl Service And N...
 
Mastering the Art of Planning, Leading, and Participating in Effective Meetin...
Mastering the Art of Planning, Leading, and Participating in Effective Meetin...Mastering the Art of Planning, Leading, and Participating in Effective Meetin...
Mastering the Art of Planning, Leading, and Participating in Effective Meetin...
 
Lucknow Girls Call Vikas Nagar 08630512678 Girls Call Service
Lucknow Girls Call Vikas Nagar 08630512678 Girls Call ServiceLucknow Girls Call Vikas Nagar 08630512678 Girls Call Service
Lucknow Girls Call Vikas Nagar 08630512678 Girls Call Service
 
Pune Girls Call Pune 0X0000000X Unlimited Short Providing Girls Service Avail...
Pune Girls Call Pune 0X0000000X Unlimited Short Providing Girls Service Avail...Pune Girls Call Pune 0X0000000X Unlimited Short Providing Girls Service Avail...
Pune Girls Call Pune 0X0000000X Unlimited Short Providing Girls Service Avail...
 
CAPACITY BUILDING:HOW TO GROW YOUR INFLUENCE, INCOME & IMPACT
CAPACITY BUILDING:HOW TO GROW YOUR INFLUENCE, INCOME & IMPACTCAPACITY BUILDING:HOW TO GROW YOUR INFLUENCE, INCOME & IMPACT
CAPACITY BUILDING:HOW TO GROW YOUR INFLUENCE, INCOME & IMPACT
 
Lucknow Girls Call Charbagh 08630512678 Provide Best And Top Girl Service And...
Lucknow Girls Call Charbagh 08630512678 Provide Best And Top Girl Service And...Lucknow Girls Call Charbagh 08630512678 Provide Best And Top Girl Service And...
Lucknow Girls Call Charbagh 08630512678 Provide Best And Top Girl Service And...
 
UoB degree offer diploma Transcript
UoB degree offer diploma TranscriptUoB degree offer diploma Transcript
UoB degree offer diploma Transcript
 
Zoho_Final Report_MGT489: Strategic Management_SmM4.pdf
Zoho_Final Report_MGT489: Strategic Management_SmM4.pdfZoho_Final Report_MGT489: Strategic Management_SmM4.pdf
Zoho_Final Report_MGT489: Strategic Management_SmM4.pdf
 
Team work and Team Building by Sharon Doner Feldman
Team work and Team Building by Sharon Doner FeldmanTeam work and Team Building by Sharon Doner Feldman
Team work and Team Building by Sharon Doner Feldman
 
Lucknow Girls Call Vijay Khand 08630512678 Provide Best And Top Girl Service ...
Lucknow Girls Call Vijay Khand 08630512678 Provide Best And Top Girl Service ...Lucknow Girls Call Vijay Khand 08630512678 Provide Best And Top Girl Service ...
Lucknow Girls Call Vijay Khand 08630512678 Provide Best And Top Girl Service ...
 
Chennai Girls Call Chennai 0X0000000X Provide Best And Top Girl Service And N...
Chennai Girls Call Chennai 0X0000000X Provide Best And Top Girl Service And N...Chennai Girls Call Chennai 0X0000000X Provide Best And Top Girl Service And N...
Chennai Girls Call Chennai 0X0000000X Provide Best And Top Girl Service And N...
 
VIP Chennai Girls Call Chennai 0X0000000X Doorstep High-Profile Girl Service ...
VIP Chennai Girls Call Chennai 0X0000000X Doorstep High-Profile Girl Service ...VIP Chennai Girls Call Chennai 0X0000000X Doorstep High-Profile Girl Service ...
VIP Chennai Girls Call Chennai 0X0000000X Doorstep High-Profile Girl Service ...
 
VIP Kochi Girls Call Kochi 0X0000000X Doorstep High-Profile Girl Service Call...
VIP Kochi Girls Call Kochi 0X0000000X Doorstep High-Profile Girl Service Call...VIP Kochi Girls Call Kochi 0X0000000X Doorstep High-Profile Girl Service Call...
VIP Kochi Girls Call Kochi 0X0000000X Doorstep High-Profile Girl Service Call...
 
TMU biyezheng degree offer diploma Transcript
TMU biyezheng degree offer diploma TranscriptTMU biyezheng degree offer diploma Transcript
TMU biyezheng degree offer diploma Transcript
 
Nashik Girls Call Nashik 0X0000000X Provide Best And Top Girl Service And No1...
Nashik Girls Call Nashik 0X0000000X Provide Best And Top Girl Service And No1...Nashik Girls Call Nashik 0X0000000X Provide Best And Top Girl Service And No1...
Nashik Girls Call Nashik 0X0000000X Provide Best And Top Girl Service And No1...
 
Distributed leadership in Ghorahi Cement Industry.pptx
Distributed leadership in Ghorahi Cement Industry.pptxDistributed leadership in Ghorahi Cement Industry.pptx
Distributed leadership in Ghorahi Cement Industry.pptx
 
Meredith Belbin's Team Roles_Nine Behavioral Styles for Effectiveness of a Te...
Meredith Belbin's Team Roles_Nine Behavioral Styles for Effectiveness of a Te...Meredith Belbin's Team Roles_Nine Behavioral Styles for Effectiveness of a Te...
Meredith Belbin's Team Roles_Nine Behavioral Styles for Effectiveness of a Te...
 
PPTS for Directing Fourth Managerial Function
PPTS for Directing  Fourth Managerial FunctionPPTS for Directing  Fourth Managerial Function
PPTS for Directing Fourth Managerial Function
 

The Influential CIO

  • 1. The Influential CIO How to Move Stakeholders from Compliance to Commitment Abbie Lundberg Lundberg Media lundbergmedia.com abbie@lundbergmedia.com Photo courtesy of NASA Goddard Photo and Video
  • 2. New technologies provide competitive advantage Now and in three years time 22% Now Three years time 19% 17% 15% 14% 11% 10% 9% 8% 8% 8% 7% 6% 4% 3% 2% 2% 1% 1% 1 2 3 4 5 6 7 8 9 10 No competitive advantage Extensive competitive advantage Little advantage (18%) Some (34%) Significant (21%) Little advantage (9%) Some (35%) Significant (53%) 19a) To what degree do you believe these new technologies can provide you with competitive advantage today? 19b) To what degree do you believe these new technologies can provide you with competitive advantage three years from now? Source: “The Reinvention of Business: New Operating Models for the Next-Generation Enterprise,” a global survey ©2012 Lundberg Media of 558 Harvard Business Review readers in large organizations around the world conducted in December 2011
  • 3. New technologies provide competitive advantage Now and in three years time—Leading users 43% Now Three years time 18% 17% 16% 12% 13% 9% 10% 5% 4% 3% 1% 1% 0% 0% 1% 1% 1% 1% 1 2 3 4 5 6 7 8 9 10 No competitive advantage Extensive competitive advantage Little advantage (5%) Some (32%) Significant (31%) Little advantage (3%) Some (14%) Significant (77%) 19a) To what degree do you believe these new technologies can provide you with competitive advantage today? 19b) To what degree do you believe these new technologies can provide you with competitive advantage three years from now? Source: “The Reinvention of Business: New Operating Models for the Next-Generation Enterprise,” a global survey ©2012 Lundberg Media of 558 Harvard Business Review readers in large organizations around the world conducted in December 2011
  • 4. Digital Transformation Two-thirds of executives surveyed feel pressure from competitors and customers to speed up their digital transformation. MIT Center for Digital Business/Cap Gemini Photo courtesy of NASA Goddard Photo and Video ©2012 Lundberg Media
  • 5. Technology is driving organizational change Major change (8-10) Some change (5-7) Little change (1-4) No answer Technology approach 33% 44% 22% 1% Business processes 28% 46% 24% 2% People 26% 35% 34% 5% Organizational structure 14% 36% 48% 2% 22) To what degree has the use of new technologies caused you to make changes in the following areas? Source: “The Reinvention of Business: New Operating Models for the Next-Generation Enterprise,” a global survey ©2012 Lundberg Media of 558 Harvard Business Review readers in large organizations around the world conducted in December 2011
  • 6. you are here transformation requires Influence Photo courtesy of NASA Goddard Photo and Video ©2012 Lundberg Media
  • 7. Influence the act or power of producing an effect without apparent exertion of force or direct exercise of command ©2012 Lundberg Media
  • 8. Part Three THE CIO JOURNEY ©2012 Lundberg Media
  • 9. Journey: The Future-State CIO 2012 23% 54% 23%
  • 11. PERSUASIVE COMMUNICATION ©2012 Lundberg Media
  • 12. Clear, purposeful communications can... remove obstacles build support change perceptions influence behavior speed decision making and action ©2012 Lundberg Media Photo by 96dpi
  • 13. “Information consumes attention. A wealth of information creates a poverty of attention.” - Herbert Simon ©2012 Lundberg Media
  • 15. Increase Signal Reduce Noise ©2012 Lundberg Media
  • 16. effective communication focused clear engaging repeated ©2012 Lundberg Media
  • 17. THE ART OF INFLUENCE ©2012 Lundberg Media
  • 19. Influence is a contact sport Source: State of the CIO 2012
  • 20. 4 levers of influence relevance credibility relationship trust ©2012 Lundberg Media
  • 21. RELEVANCE ©2012 Lundberg Media
  • 22. So why don’t we listen? ©2012 Lundberg Media
  • 25. RELATIONSHIP Identify Like Go First ©2012 Lundberg Media
  • 26. TRUST Relationship Follow Through ©2012 Lundberg Media
  • 27. Abbie Lundberg Lundberg Media & Advisory Services To learn more or to book a workshop with Abbie, visit our website at http://lundbergmedia.com or e-mail me at abbie@lundbergmedia.com ©2012 Lundberg Media

Editor's Notes

  1. Exclusive new survey of 558 Harvard Business Review readers in large organizations around the globe. Large cos., all industries, very senior, all functional areasMore than half believe the new technologies will provide them with significant competitive advantage in three years’ time — up from 21% today.
  2. Leading users — those with the greatest experience — are even more bullish, with 77% predicting significant competitive advantage in the future and 31% saying they have already achieved it today.
  3. 77% of respondents are making significant or moderate changes in their technology approachesas a result of the use of these new technologies; 74% changing their business processes; 61% changing the makeup of or relationships with employees, customers, and trading partners; and 50% making changes to their organizational structures.
  4. If you’re responsible for driving value for your organization, you have to learn to influence key stakeholders and move them to commitment
  5. few CIOs are in a position to lead by mandate; you have to lead through influence
  6. Trouble is, information pollution creates scarcity of attentionAttention economicsIT people love data, information. More is not moreNeed to simplify
  7. why this is a problem
  8. given how fast things are changingincreasing role of technology & involvement of other stakeholdersIT leaders must learn the art of influence
  9. Some data from this year’s State of the CIO, which addresses stakeholders’ perception of IT, strategic access and more. We’ll blow up the piece on influence….
  10. Is what you’re doing relevant to the person you’re trying to influence? if not, why would they even be interested?Start by focusing on their reality.What do they care about? What are their priorities and challenges? What is their point of reference? Find out!Pay attention, meet with people, ask probing questions.
  11. Listening can be disturbing - it may uncover problems and create doubtEasier to forge ahead
  12. best credibility is positive track record. proof points2nd best, 3rd party experts. Gartner, McKinseybut avoid the data trap!
  13. difficult to persuade someone who doesn’t trust you. build trust through relationships & doing what you said you’d do