2. OBJECTIVES
4/5/2022 HRM 2
Understand how hotel guest rooms
are laid out and categorized
How to determine a guest room’s
status
The impact of the Americans with
Disabilities Act
The differences in key control
systems
3. HOTEL GUEST ROOMS
Room rates vary among hotels depending on the type, size and quality of their guestrooms.
4/5/2022 HRM 3
8. DOUBLE –
DOUBLE
Has 2 double or queen beds,
occupied by two or more
persons.
4/5/2022 HRM 8
9. TRIPLE
ROOM
Is a room occupied by three
people. It usually has one
double bed and a roll away
bed or 2 single beds plus a
roll away bed.
4/5/2022 HRM 9
10. QUADRUPL
E ROOM
Can be occupied by four people
and may have two beds or
more.
4/5/2022 HRM 10
11. FAMILY
ROOM
It is a room with at least 1
double bed, with 1 or more
single beds. It is designed to
accommodate one small
family.
4/5/2022 HRM 11
12. KING
ROOM
Has a king – sized bed,
occupied by one or two people.
4/5/2022 HRM 12
13. STUDIO
Is a room with a studio bed,
with a couch that can be
converted into a bed. It may
also be called an executive
room.
4/5/2022 HRM 13
14. CONNECTING
ROOMS
Have two or more rooms with
entrances doors from the
outside and a door between
them through which guests
can get through each
bedroom without going out of
their rooms.
4/5/2022 HRM 14
16. ECONOMY
A room designed for an economical rate, usually short of standard
facilities like aircon, television and other amenities.
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STANDARD
A room sold at moderate rate, equipped with standard facilities and
amenities like air-condition, private toilet and bath with toiletries, a
television, bed with complete linen, night table, etc.
17. DE LUXE OR ENHANCED GUESTROOM
Is usually more spacious and more elegant in design than the
standard room and is provided with more amenities that are more
sophisticated or elegant. It is sold at a much higher rate than
standard rooms.
4/5/2022 HRM 17
SUITE
Is a much larger room with superior amenities and facilities. The
layout usually provides for a parlor or loving room connected to 1
or more full size bedrooms.
19. JUNIOR SUITE
A room with a bed and sitting area (usually a small lounge). There maybe a small,
separate bed, connected to the living room or parlor. It also called as mini suite.
4/5/2022 HRM 19
CORNER SUITE
Is a suite room that is located on the corner of the hotel building. It usually
covers the same area that is occupied by two standard rooms.
PENTHOUSE SUITE
A suite usually located on the penthouse or on the top floor of a building.
20. EXECUTIVE SUITE
A suite designed for a top executive, with facilities and amenities of superior
quality.
4/5/2022 HRM 20
HOSPITALITY SUITE
Is more that sleeping room. It usually includes a functions room or a parlor for
entertaining guest’s visitors.
21. JUNIOR SUITE
A room with a bed and sitting area (usually a small lounge). There maybe a small,
separate bed, connected to the living room or parlor. It also called as mini suite.
4/5/2022 HRM 21
CORNER SUITE
Is a suite
22. BEDS FOUND IN GUESTROOMS ARE ALSO
CLASSIFIED AS FOLLOWS:
4/5/2022 HRM 22
23. BEDS
• Single bed – 36 x 74 inches
• Double bed – 54 x 75 inches, for couple or two
• Queen bed – 60 x 80 inches
• King bed – 78 x 80 inches
4/5/2022 HRM 23
28. BED
The size and quantity will depend on the type of room and the number of
occupants.
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BED PAD
Placed on top of the mattress to protect it from stains and spots.
BED LINENS
Bed skirting, at least 2 bed sheet, blanket and bed cover one pillow with a pillow
slip per occupant.
29. Dresser table with vanity mirror and other amenities.
Night table with lamp and chair.
Make up and DND hang on the knob.
Closet for hanging clothes with at least 2 hanger per occupant.
Television hang at eye level.
Thermo jug filled with cold water, accompanied by 2 covered glasses.
Safety materials - fire exit and evacuation direction signs placed at the back of
the entrance door, safety handbook containing guideline during fires or
emergencies, fire sprinkle.
Information materials usually placed inside a folder and contains Directory of
Services, Room service menu, in house telephone directory, house rules for guest,
guest comment form.
4/5/2022 HRM 29
30. Guest laundry list with prices, along with laundry bag (for placing items for
laundry).
Garbage can, underlined with plastic liner.
Air condition and telephone
Bathroom amenities – bath towel, bath mat, soap (1 per occupant) toilet tissue,
sanitary bag.
4/5/2022 HRM 30
32. ROOM DESIGNATIONS
Room Type
Room Configuration
Room Designations
=
Guestroom Preferences
4/5/2022 HRM 32
Standard
Enhanced suite
disabled
access
Single
Double
Triple
Quad
Smoking
Non - smoking
33. ROOM NUMBERING
Each floor designates the first portion of the room number, the rest of the room
number is sequentially assigned on the floor.
4/5/2022 HRM 33
101
102
103
104 106
105 107
108
109
110
pathway
34. ROOM STATUS RECONCILIATION
It is defined as ensuring that rooms are properly designated by their current
status, and assigned a new status as it changes.
To avoid miss – assignment room status categories/designations are grouped:
state of occupancy, state of cleanliness and state of exception.
4/5/2022 HRM 34
35. KEY CONTROL SYSTEMS
For security purposes and to reduce the need to change door locks and keys.
Used to ensure guest safety by changing access to a guest room between guest.
4/5/2022 HRM 35
36. TYPES OF KEYS
Metal Keys
Key Cards
Credit Card type
4/5/2022 HRM 36
